Avaya 1120E Manuals

Manuals and User Guides for Avaya 1120E. We have 15 Avaya 1120E manuals available for free PDF download: Fundamentals, User Manual, Configuring Manual, Reference Manual, Quick Reference Card, Getting Started

Avaya 1120E Fundamentals

Avaya 1120E Fundamentals (682 pages)

Communication Server 1000

Brand: Avaya | Category: IP Phone | Size: 9 MB

Table of Contents

Table of Contents
5
Chapter 1: New in this Release

19
- Features
  19
- Other Changes
  20
Chapter 2: Subject

27
- Note on Legacy Products and Releases
  27
  - Documents, User Guides, and Other Document References
    28
  - Online
    29
Chapter 3: Customer Service

31
Chapter 4: Avaya 2033 IP Conference Phone

33
- Contents
  33
- Introduction
  33
- Description
  34
- Extension Microphones
  35
- Components and Functions
  36
  - Keys and Functions
    36
  - Services Menu
    37
- Features
  38
- Display Characteristics
  39
- Installation and Configuration
  40
  - Before You Begin
    41
  - First-Time Installation
    41
  - Configuring the Avaya 2033 IP Conference Phone
    41
  - Connecting the Components
    42
  - Startup Sequence
    44
- Redeploying an Avaya 2033 IP Conference Phone
  44
- Replacing an Avaya 2033 IP Conference Phone
  45
- Removing an Avaya 2033 IP Conference Phone from Service
  45
- Connecting an Extension Microphone
  46
Chapter 5: Avaya 2007 IP Deskphone

47
- Contents
  47
- Introduction
  47
- Description
  48
- Components and Functions
  49
  - Keys and Functions
    49
  - Services Menu
    50
  - Local Tools Menu
    51
- Features
  52
- Touch Panel
  53
  - Calibrate the Touch Panel
    53
  - Stylus
    53
- Dialpad Entry
  54
- Cleaning the IP Phone Display Screen
  55
- Display Characteristics
  56
  - Phone Mode
    57
  - Application Area
    58
  - Tools/Navigation Area
    60
- Package Components
  61
- Installation and Configuration
  62
  - Before You Begin
    62
  - First-Time Installation
    62
  - Configuring the Avaya 2007 IP Deskphone
    63
  - Connecting the Components
    63
  - Startup Sequence
    63
- Redeploying an Avaya 2007 IP Deskphone
  64
- Replacing an Avaya 2007 IP Deskphone
  65
- Removing an Avaya 2007 IP Deskphone from Service
  65
Chapter 6: Avaya 1210 IP Deskphone

67
- Contents
  67
- Introduction
  67
- Description
  68
- Components and Functions
  69
  - Keys and Functions
    69
  - Services Menu
    70
  - Local Tools Menu
    71
- Features
  72
- Display Characteristics
  73
- Package Components
  74
- Installation and Configuration
  75
  - Before You Begin
    75
  - First-Time Installation
    75
  - Configuring the Avaya 1210 IP Deskphone
    76
  - Connecting the Components
    76
  - Startup Sequence
    79
- Redeploying an Avaya 1210 IP Deskphone
  79
- Replacing an Avaya 1210 IP Deskphone
  80
- Removing an Avaya 1210 IP Deskphone from Service
  81
Chapter 7: Avaya 1220 IP Deskphone

83
- Contents
  83
- Introduction
  83
- Description
  84
- Components and Functions
  85
  - Keys and Functions
    85
  - Services Menu
    87
  - Local Tools Menu
    88
- Features
  88
- Display Characteristics
  89
- Package Components
  91
- Installation and Configuration
  92
  - Before You Begin
    92
  - First-Time Installation
    93
  - Configuring the Avaya 1220 IP Deskphone
    93
  - Connecting the Components
    93
  - Startup Sequence
    97
- Redeploying an Avaya 1220 IP Deskphone
  97
- Replacing an Avaya 1220 IP Deskphone
  98
- Removing an Avaya 1220 IP Deskphone from Service
  99
Chapter 8: Avaya 1230 IP Deskphone

101
- Contents
  101
- Introduction
  101
- Description
  102
- Components and Functions
  103
  - Keys and Functions
    103
  - Services Menu
    105
  - Local Tools Menu
    106
- Features
  106
- Display Characteristics
  107
- Package Components
  109
- Installation and Configuration
  110
  - Before You Begin
    110
  - First-Time Installation
    111
  - Configuring the Avaya 1230 IP Deskphone
    111
  - Connecting the Components
    112
  - Startup Sequence
    114
- Redeploying an Avaya 1230 IP Deskphone
  115
- Replacing an Avaya 1230 IP Deskphone
  116
- Removing an Avaya 1230 IP Deskphone from Service
  116
Chapter 9: Avaya 1200 Series LCD Expansion Module

117
- Contents
  117
- Description
  117
- Features
  122
- Display Characteristics
  122
- Configuration
  122
- Installation
  124
- Avaya 1200 Series LCD Expansion Module Startup Initialization
  125
- Operating Parameters
  126
  - Avaya 1220 IP Deskphone
    126
  - Avaya 1230 IP Deskphone
    126
- Services Key Operation
  128
  - Display Diagnostics
    129
- Firmware
  130
Chapter 10: Avaya 2050 IP Softphone

131
- Contents
  131
- Introduction
  131
- Description
  132
  - Features
    132
  - Additional Features
    134
  - Language Support
    135
- Components
  135
  - Call Control Window
    135
- Display Characteristics
  138
  - Information Display Area
    138
  - System Tray
    139
  - USB Audio Adapters
    139
  - USB Headset Adapter
    140
  - Registration
    140
  - Gips
    140
  - Echo Cancellation
    141
  - Clock Synchronization
    142
  - Jitter Buffer
    142
  - Qos
    142
  - Qos Settings
    143
  - I2050Qossvc.exe
    144
  - Diffserv (DSCP)
    145
  - 145
    145
  - Ethereal Traces
    145
  - Gxas
    145
- Licenses
  146
  - Server-Based Licensing
    146
  - Check out License
    147
  - Cached License
    147
  - Evaluation Period
    147
  - License Restrictions
    147
  - License Types
    148
  - License Server
    148
  - How to Configure Ports for Licensing
    149
  - License Server Components
    150
  - Provisioning a License Server
    150
  - Starting the License Server Manager
    152
  - Server Redundancy
    153
  - License File
    153
  - Flexnet Licensing Error Codes
    154
  - Troubleshooting
    154
  - Node Locked Licensing
    160
  - Evaluation Period
    161
- Key Number Assignments
  161
- Minimum System Requirements
  162
- System Components
  163
- Before You Begin
  164
- First-Time Installation
  165
  - Installing the Avaya 2050 IP Softphone for the First Time
    165
- Installing or Upgrading the Avaya 2050 IP Softphone
  166
- Running the Avaya 2050 IP Softphone for the First Time
  189
- Redeploying the Avaya 2050 IP Softphone
  189
- Removing an Avaya 2050 IP Softphone from Service
  190
- Removing the Avaya 2050 IP Softphone Software
  190
- Maintenance
  190
  - System Data
    191
  - User Data
    191
  - Ethernet Statistics
    192
  - IP Networking Statistics
    193
  - ICMP Statistics
    194
  - Audio Connection Data
    194
  - USB Headset Data
    196
  - Telchemy Vqmon
    196
  - PC System Information
    197
  - Personal Call Recording Data
    198
  - Software Licensing Data
    198
  - Duplicate Media Stream Call Recording Data
    199
Chapter 11: Expansion Module for Avaya 2050 IP Softphone

201
- Contents
  201
- Description
  201
- Features
  202
- Display Characteristics
  203
- Configuration
  203
- Installation
  204
- Operation
  204
Chapter 12: Avaya 1110 IP Deskphone

205
- Contents
  205
- Introduction
  205
- Description
  206
- Components and Functions
  207
  - Keys and Functions
    207
  - Services Menu
    208
  - Local Tools Menu
    209
- Features
  210
- Display Characteristics
  210
  - Context-Sensitive Soft Key Label Display
    211
  - Information Line Display
    211
- Cleaning the IP Phone Display Screen
  212
- Package Components
  212
- Installation and Configuration
  212
  - Before You Begin
    213
  - First-Time Installation
    213
  - Configuring the Avaya 1110 IP Deskphone
    213
  - Connecting the Components
    214
  - Startup Sequence
    218
- TFTP Firmware Upgrade
  219
- Redeploying an Avaya 1110 IP Deskphone
  219
- Replacing an Avaya 1110 IP Deskphone
  220
- Removing an Avaya 1110 IP Deskphone from Service
  220

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Avaya 1120E User Manual

Avaya 1120E User Manual (400 pages)

IP Deskphone with SIP Software

Brand: Avaya | Category: IP Phone | Size: 2 MB

Table of Contents

Revision History
3
Table of Contents
5
Welcome

15
Regulatory and Safety Information

46
- Other
  49
- Denan Regulatory Notice for Japan
  49
Using Your Avaya 1120E IP Deskphone

50
Accessing the Avaya 1120E IP Deskphone

68
- Logging on
  68
- Timed Logoff
  77
- Confirmation Logon Screen
  81
- Logging off from the IP Deskphone
  82
  - Logging off Multiple User Accounts
    82
- Making an Emergency Call
  83
  - Location Information
    84
Configuring the Avaya 1120E IP Deskphone

86
Making a Call

121
- Making a Call Using Off-Hook Dialing
  122
- Making a Call Using On-Hook Dialing
  124
  - Using Handsfree Calling
    124
- Using Call Subjects
  126
- Managing Call Subjects
  129
  - Adding a Call Subject
    129
  - Deleting a Call Subject
    130
  - Editing a Call Subject
    131
Receiving a Call

133
- Caller Identification
  133
- Answering an Incoming Call
  134
- Redirecting an Incoming Call
  134
- Declining an Incoming Call
  137
  - Creating a New Call Decline Reason
    138
  - Managing Call Decline Reasons
    139
- Ignoring an Incoming Call
  141
- Receiving Intercom Calls
  143
- Receiving Paging Calls
  143
The Address Book

145
- Viewing the Address Book
  145
- Initiating a Call from the Address Book
  146
- Adding a Contact to Your Address Book
  148
- Editing a Contact in Your Address Book
  149
- Copying Information to the Address Book
  153
- Searching for a Contact in the Address Book
  155
  - Using the Search Feature in the Address Book
    156
- Using the Search Feature
  157
  - Using Local Search
    157
  - Using Global Search
    159

Avaya 1120E User Manual

Avaya 1120E User Manual (318 pages)

IP Deskphone with SIP

Brand: Avaya | Category: IP Phone | Size: 7 MB

Table of Contents

Table of Contents
5
Chapter 1: Revision History

11
Chapter 2: Regulatory and Safety Information

13
- Denan Regulatory Notice for Japan
  15
Chapter 3: Introduction to the Avaya 1120E IP Deskphone

17
- Basic Features
  17
- Avaya 1120E IP Deskphone Controls
  19
  - Key Press Behavior
    22
- Avaya 1120E IP Deskphone Display
  23
  - Cleaning the Avaya 1120E IP Deskphone LCD Display Screen
    24
- Context-Sensitive Soft Keys
  24
  - Idle Display Screen after Dial Pad Input
    29
  - In-Call Context-Sensitive Soft Keys
    30
- Navigation Keys
  33
- Using a USB Mouse
  35
- Available IP Deskphone Call Features
  35
- Security Features
  36
  - Secure Connection
    36
Chapter 4: Installing the 1120E IP Deskphone

39
Chapter 5: Accessing the Avaya 1120E IP Deskphone

53
- Logging on
  53
- Timed Logoff
  59
- User Profile
  61
  - Overwriting Your Personal Address Book
    62
- Confirmation Logon Screen
  62
- Logging off from the IP Deskphone
  63
  - Logging off Multiple User Accounts
    63
- Making an Emergency Call
  64
  - Location Information
    65
Chapter 6: Configuring the Avaya 1120E IP Deskphone

67
Chapter 7: Making a Call

93
- Making a Call Using Off-Hook Dialing
  93
- Making a Call Using On-Hook Dialing
  94
  - Using Handsfree Calling
    95
- Using Call Subjects
  96
- Managing Call Subjects
  99
  - Adding a Call Subject
    99
  - Deleting a Call Subject
    100
  - Editing a Call Subject
    101
Chapter 8: Receiving a Call

103
- Caller Identification
  103
- Answering an Incoming Call
  104
- Redirecting an Incoming Call
  104
- Declining an Incoming Call
  106
- Creating a New Call Decline Reason During an Incoming Call
  107
- Managing Call Decline Reasons
  108
  - Create a New Call Decline Reason
    108
  - Delete a Call Decline Reason
    109
  - Edit a Call Decline Reason
    110
- Ignoring an Incoming Call
  110
- Receiving Intercom Calls
  112
- Receiving Paging Calls
  112
Chapter 9: The Address Book

113
- Viewing the Address Book
  113
- Initiating a Call from the Address Book
  114
- Adding a Contact to Your Address Book
  115
- Editing a Contact in Your Address Book
  117
- Copying Information to the Address Book
  119
- Searching for a Contact in the Address Book
  121
- Using the Search Feature
  123
  - Using Local Search
    123
  - Using Global Search
    124

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Avaya 1120E User Manual

Avaya 1120E User Manual (269 pages)

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
4
Welcome

12
Regulatory and Safety Information

39
- Other
  42
- Denan Regulatory Notice for Japan
  42
Getting Started

43
- Before You Begin
  44
- Connecting the Components
  44
Accessing the Avaya 1120E IP Deskphone

60
- Logging on for the First Time
  60
- Timed Logoff
  69
  - Timed Logoff While IP Deskphone Is Idle
    69
  - Timed Logoff While on a Call
    69
  - Selecting a Location
    70
  - User Profile
    71
- Confirmation Logon Screen
  71
- Logging off from the IP Deskphone
  72
- Logging on and off from a Different Extension
  73
- Making an Emergency Call
  75
Configuring the Avaya 1120E IP Deskphone

76
Making a Call

111
- Making a Call Using Off-Hook Dialing
  112
- Making a Call Using On-Hook Dialing
  114
  - Using Handsfree Calling
    114
- Making a Call Using Redial
  116
- Making an Intercom Call
  117
- Making Paging Calls
  118
- Making a Call Using Automatic Callback
  119
- Joining a Conference Call
  120

Avaya 1120E User Manual

Avaya 1120E User Manual (199 pages)

Deskphone with SIP Software on Avaya Aura

Brand: Avaya | Category: IP Phone | Size: 3 MB

Table of Contents

Avaya 1120E User Manual

Avaya 1120E User Manual (214 pages)

Avaya IP Deskphone User Guide

Brand: Avaya | Category: IP Phone | Size: 3 MB

Table of Contents

Revision History
3
Table of Contents
5
About the Avaya 1120E IP Deskphone

11
- Basic Features
  11
- Telephone Controls
  14
- Telephone Display
  21
- License Notification
  22
- Call Features and Flexible Feature Codes
  22
- Audio and Text Message Broadcast
  22
- Security Features
  23
  - Using Encrypted Calling
    23
  - Managing Your Station Control Password (SCPW)
    23
Entering and Editing Text

26
Connecting the Components

29
Virtual Private Network

37
Configuring Telephone Options

56
- Using the Telephone Options Menu
  57
  - Adjusting the Volume
    59
  - Adjusting the Display Screen Contrast
    60
  - Selecting a Language
    60
  - Selecting Date and Time Format
    61
  - Accessing Display Diagnostics
    62
  - Choosing Local Dialpad Tone
    62
  - Viewing Telephone Information
    63
  - Diagnostics
    64
  - Configuring Call Log Options
    65
  - Choosing a Ring Type
    70
  - Enabling or Disabling Call Timer
    71
  - Enabling Onhook Default Path
    72
  - Changing Feature Key Labels
    72
  - Configuring the Name Display Format
    74
  - Configuring Live Dialpad
    75
  - Configuring Caller ID Display Order
    76
  - Configuring Normal Mode Indication
    77
Configuring Local Menu Options

78
- Preferences Submenu
  80
  - Changing 1. Display Settings
    80
  - Changing 2. Language
    82
  - Changing 3. Headsets
    83
- Local Diagnostics Submenu
  86
  - IP Set Information
    86
  - Network Diagnostic Tools
    86
  - Ethernet Statistics
    86
  - IP Network Statistics
    87
  - USB Devices
    87
  - Advanced Diag Tools
    87
  - License Information
    87
  - VPN Information
    87
  - Certificate Information
    88
  - DHCP Information
    88
- Network Configuration Menu
  88
- Lock Menu
  89

Avaya 1120E User Manual

Avaya 1120E User Manual (46 pages)

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
3
Revision History
5
About the Avaya 1120E IP Deskphone

7
- Basic Features
  7
- Telephone Controls
  9
- Telephone Display
  16
Agent and Supervisor Features

18
Agent Features

24
- Answering ACD Calls
  24
- Using Call Forcing
  25
- Using Return to Queue on no Answer
  26
- Using Activity Code
  26
- Using Emergency
  27
- Using Not Ready
  28
- Placing or Answering Non-ACD Calls
  28
- Contacting Your Supervisor
  29
  - Using Record on Demand Key
    31
  - Using SAVE Key
    32
Supervisor Features

33
- Using Answer Agent
  33
- Using the Agent Key
  34
- Using Answer Emergency
  34
- Using Call Agent
  35
- Using Interflow
  35
- Using Night Service
  36
- Observing a Call
  37
Terms You Should Know

39
- Information Display
  40
Index

45

Avaya 1120E User Manual

Avaya 1120E User Manual (20 pages)

VOICE OVER INTERNET PROTOCOL (VOIP)

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
2
Product View
3
Placing Calls
4
Answering Calls
5
- On Your Extension
  5
- On Another Extension
  5
Actions You Can Perform While on a Call
5
- Switching from Handset to Handsfree and Back
  5
- Call Hold
  5
- Mute
  5
- Call Transfer
  6
- Call Forward
  6
  - To Set
    6
  - To View Forwarded Number
    6
  - To Cancel Forwarding
    6
- Call Park
  6
  - To Park a Call
    6
  - To Retrieve the Parked Call
    6
- Call Pickup (Ringing Number)
  7
- Directed Call Pickup
  7
- Initiating Conference Calls
  7
Directories
7
Phone Options
10
- Adjusting Volume for the
  10
  - Ringer
    10
  - Handset
    10
  - Handsfree
    11
- Adjust Screen Contrast
  11
- Change Ring Type
  11
Voice Mail
12
Avaya Aura Messaging
15
- Getting Started
  15
- Change Your Password for Voicemail
  15
- Reach Me Preferences
  17
- Notify Me Preferences
  18
- My Phone Preferences
  19
- Personal Lists Preferences
  20

Avaya 1120E User Manual

Avaya 1120E User Manual (24 pages)

IP Deskphone

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents

Table of Contents
3
Chapter 1 About the Avaya 1120E IP Deskphone

5
- Basic Features
  5
- Telephone Controls
  7
- Telephone Display
  11
Chapter 2 Entering and Editing Text

13
- Entering Text Using the Telephone Dialpad
  13
- Entering Text Using the USB Keyboard
  13
Chapter 3 Configuring Options

15
- Preferences
  15
  - Display Settings
    15
  - Language
    15
- Local Diagnostics
  16
  - IP Set&Dhcp Information
    16
  - Network Diagnostic Tools
    16
  - Ethernet Statistics
    16
  - IP Networks Statistics
    16
  - USB Device Information
    16
- Network Configuration
  17
- Lock Menu
  17
Chapter 4 Telephone Setup

19
- Language Choice
  19
- Ring Type
  19
- Call Log
  19
- Time Offset
  19
- About Your Programmable Buttons
  20
  - Memory Buttons
    20
  - Program Memory Buttons
    20
- Making a Call
  21
- Answering a Call
  22
- While on an Active Call
  22
  - Placing a Call on Hold
    22
- Using Handsfree
  22

Avaya 1120E Configuring Manual

Avaya 1120E Configuring Manual (16 pages)

With IP Office Release 6.1

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents

Table of Contents
2
1 Introduction

3
2 Equipment and Software Validated

5
3 Configure Avaya IP Office

5
- Verify IP Office License
  5
- Obtain LAN IP Address
  6
- Configure Network Topology
  7
- Administer SIP Registrar
  7
- Administer Codec Preference
  8
- Administer SIP Extension
  9
- Configure User
  11
- Save Configuration
  12
4 Configure Avaya 1100 and 1200 Series IP Deskphones

12
5 Verification Steps

14
- Verify Avaya IP Office
  14
- Verification Scenarios
  15
6 Conclusion

15
7 Additional References

15

Avaya 1120E User Manual

Avaya 1120E User Manual (4 pages)

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents

Phone / Extension Numbers
1
Placing Calls
1
Answer Calls
1
Multiple Call Appearance
1
Avaya Aura Messaging
2
Voice Mail
2
Intercom (Voice)
2
End Call
2
Switch from Handset to Handsfree and Back
2
Call Hold
2
How to Leave a VM Without Ringing Phone
2
Mute
2
Last Number Redial
2
Call Transfer
2
Conference
3
Call Forward
3
Call Pickup (Ringing Number)
3
DIRECTORY (if Available)
4
Options
4
Adjust Volume
4
Adjust Screen Contrast
4
Personal Directory
4
Add an Entry
4
Edit an Entry
4
Delete an Entry
4
Search for an Entry
4
Copy Entries to Your Personal Directory
4

Avaya 1120E Reference Manual

Avaya 1120E Reference Manual (3 pages)

IP Deskphone with SIP Software Quick

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents

Fixed Keys
1
Short-Cut and Navigation Function Keys
1
Telephone Feature Keys
1
Commonly-Used Functions
1
Login
1
Logout
1
Making a Call
1
Answering a Call
1
Making an Emergency Call
2
Initiating a Conference Call
2
Sending an Instant Message (IM)
2
Context-Sensitive Soft Keys
2
Redial or Newcall
2
Callfwd
2
Dnd
2
Retrve
2
Prefs
2
Active Call IP Deskphone Display
2
Audio
3
Newcall
3
Park
3
Retrve
3
Prefs
3
More…
3
Display Screen Icons
3
Call State
3
Instant Messaging
3
Inbox
3

Avaya 1120E Quick Reference Card

Avaya 1120E Quick Reference Card (2 pages)

IP Deskphone For Avaya Communication Server 1000

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents

Avaya 1120E Getting Started

Avaya 1120E Getting Started (2 pages)

IP Deskphone

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents

Avaya 1120E User Manual

Avaya 1120E User Manual (4 pages)

IP Telephone

Brand: Avaya | Category: IP Phone | Size: 0 MB

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