HID HDPii User Manual page 85

Ribbon Miscue A Ribbon Miscue has
been detected inside the
Printer.
Ribbon Sensor Error The Printer cannot find
the next panel on the Print
Ribbon.
Invalid Ribbon An incorrect Print Ribbon
has been installed in the
Printer.
HDPii High Definition Card Printer/Encoder User Guide
Open the Printer's Cover and
remove the Print Ribbon. Check
the Ribbon and see if it is broken.
a. If the Print Ribbon is not
broken, re-install the Print
Ribbon, close the Printer's
Cover and press the Resume
button on the Printer to
continue printing.
b. If the Print Ribbon is broken,
tape the ends of the Print
Ribbon together and wind any
excess onto the Take-up
Spool. Re-install the Print
Ribbon, close the Printer's
Cover and press the Resume
button on the Printer to
continue printing.
c. To cancel the print, press the
Cancel Print button on the
Driver's display dialog or the
Cancel button on the Printer.
Recalibrate the Ribbon Sensor
using the Calibrate Ribbon Tab
within the Toolbox.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button on the Printer's
LCD display.
A non-SecureMark Ribbon is
installed in a SecureMark Printer.
a. Replace with the appropriate
SecureMark Ribbon and press
the Resume button located on
the Printer's LCD display to
continue printing.
b. To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
Printer's LCD display.
c. Install a Certified Print Ribbon
L001130 Rev 1.4
85