Trunk Queuing - NEC Electra Elite 48/192 Features And Specifications Manual

Trunk Queuing

FEATURE
DESCRIPTION
SYSTEM
AVAILABILITY
OPERATING
PROCEDURES
Features and Specifications Manual
Trunk Queuing increases call processing efficiency. When all outside lines or a
selected line are busy, the telephone user can queue on the busy line. When a
line becomes available, the system provides an internal incoming ring to the
queuing station. When the line is no longer needed, the queue request can be
canceled before the line becomes available by dialing an Access Code. Each
station user can queue an outside line by selecting the specific trunk in the
queue procedure. This feature allows a station user to set trunk queuing to the
specified trunk, internal Trunk group, or Route Advance Block.
Terminal Type:
All Multiline Terminals
Required Components:
None
Using a Multiline Telephone when all outside lines are busy:
1. Press the desired busy outside line key.
2. Wait for busy tone.
3. Dial the Trunk Queuing Access Code (default:
4. Restore the handset.
Dial the Access Code for outside line.
5. Wait for busy tone.
6. Dial the Trunk Queuing Access Code (default:
7. Restore the handset.
- OR -
T-6
G H
) .
G H
) .
T - 11