Simplified Call Distribution - NEC Electra Elite 48/192 Features And Specifications Manual

Simplified Call Distribution

FEATURE
DESCRIPTION
SYSTEM
AVAILABILITY
OPERATING
PROCEDURES
SERVICE
CONDITIONS
Features and Specifications Manual
Simplified Call Distribution is a hunting method that distributes calls evenly to
all members of a hunt group. It is very similar to UCD but does not require
members to control call processing status by logging off. Hunting is instituted
when a DIT, DID, TIE or VRS(4)-U10 ETU call is terminated at an SCD group
pilot number. Up to 32 SCD members can be divided among four SCD groups
or assigned in one SCD group.
Terminal Type:
Not applicable
Required Components:
None
None
Data Assignment:
Use Memory Block 1-8-29 [SCD (Simplified Call Distribution) Pilot
¥
Number assignment] to define the pilot number (13 digits maximum) for
each of four groups for SCD.
Use Memory Block 1-8-30 (SCD Group Agent Assignment) to assign up
¥
to 32 stations to one of the four SCD groups.
Restrictions:
SCD is not available for Voice Mail, Automated Attendant transferred
¥
calls, or station transferred calls.
SCD is not available for intercom calls.
¥
S-5
S - 11