Computer Telephony Integration (Cti - NEC Electra Elite 48/192 Features And Specifications Manual

Computer Telephony Integration
(CTI)
FEATURE
DESCRIPTION
SYSTEM
AVAILABILITY
Features and Specifications Manual
CTI integrates computers and telephones to allow access of sophisticated
communication services using telephone lines. The Telephony Application
Programming Interface (TAPI) supports speech and data transmissions,
allows a variety of attachment devices, and supports complex functions such
as conference calls, call waiting, and voice mail. Through TAPI, all elements
of telephone usage, including simple dial and voice calls, can be controlled by
Windows 95 and higher Windows versions.
CTI is implemented using a PC telephony board or a Computer Telephony
Adapter (CTA).
The PC Telephony board is a multifunction PC-AT add-in board with
telephone, sound system, fax and modem abilities.
telephone augmented by the functionality of a personal computer and allows
telephone operations using a handset or headset. The separated elements of
telephony, multimedia audio, and fax/data are tied together as a single
integrated platform. The PC board supports DTP or DTU Multiline Terminals.
The CTA can be attached to a DTP or DTU terminal to provide a serial RS-232
connector to the PC that allows TAPI applications to control telephony
features of the KSU.
System Software S4000 or higher is required to attach the CTU(C)-U or
CTU(S)-U Unit to a DTP or DTU terminal to provide a Universal Serial Bus
(USB) connection to the PC that allows TAPI applications to control
telephony features on the KSU.
Terminal Type:
CTI Terminal
Required Components:
CTA-U Unit, CTU(C)-U Unit, CTU(S)-U Unit, PCT(C)-U10 Unit, or PCT(S)-U10
Unit
C-21
The PC board is a
C - 79