• Insert cables only as directed. Do not force cables in place.
• Look at cables for signs of wear and tear.
• Only use Dexcom-supplied parts (including cables and chargers).
Use of non-Dexcom supplied parts may affect safety and
performance.
There is no repair service available for the Dexcom G4 PLATINUM
Professional CGM System. If you experience problems with the system
contact Dexcom Technical Support (see Chapter 15, User Assistance).
12.6 STORAGE
Sensor
• Keep the sensor in its sterile packaging until you are ready to use it.
• Do not insert sensors past the expiration date. The expiration date
format is YYYY-MM-DD. Insert sensors on or before the end of the
calendar day printed on the sensor package label.
• Store at temperatures between 36° F - 77° F. Storing outside this
temperature may result in reduced sensor response to glucose and
may cause inaccurate CGM readings. You may store the sensors in
the refrigerator if it is within this temperature range. Sensors should
not be stored in a freezer.
• Store at humidity levels between 15% - 85% relative humidity.
Transmitter
• Keep the transmitter protected when not in use.
• Store at temperatures between 32° F - 113° F.
• Store at humidity levels between 10% - 95% relative humidity.
Receiver
• Keep the receiver protected when not in use.
• Fully charge the battery before storing for over 3 months.
• Store at temperatures between 32° F - 113° F.
Dexcom G4 PLATINUM Professional System User's Guide
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