Battery And Charger Troubleshooting; Receiver And Transmitter Communication Troubleshooting; System Recovery Check - Dexcom G4 Professional User Manual

Trend graph with red Trend graph with red
stoplight in upper right stoplight in upper right
in real-time mode in blinded mode
13.7 BATTERY AND CHARGER
TROUBLESHOOTING
Only use the Dexcom cable and battery charger to charge the
receiver.
A full charge can take up to 5 hours and will last about 3 days,
depending on how often you turn on the receiver, use the alerts, and
enter events.
If the receiver does not show the battery charging symbol when plugged
into the charger, make sure that both ends of the USB cable are fully
inserted into the receiver port and wall charger or computer.
If the battery drains and is not charged for a few weeks it may not turn
on. If the receiver does not turn on, try to charge it (see Chapter 4,
Section 4.1, Charging the Receiver Battery). If the receiver does not
charge, contact Dexcom Technical Support and tell them that you are
using a receiver with a shield.
13.8 RECEIVER AND TRANSMITTER
COMMUNICATION TROUBLESHOOTING

13.8.1 SYSTEM RECOVERY CHECK

This screen means the system found an error that it was able to fix.
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