damaged.
There is no repair service available for any G5 Mobile parts.
If you experience problems, report the issue to Technical Support (available
24/7) at:
•
TechSupport@dexcom.com
•
Toll free: 1.888.738.3646
•
Toll call: 1.858.200.0200
14.4 Storage
Storing your G5 Mobile correctly helps prevent system failures.
Sensor
1. Keep the sensor in its sterile packaging until you are ready to use it.
2. Store at temperatures between 36° F-77° F.
a. Storing outside of this range may cause inaccurate sensor
b. May store in refrigerator if it's within this temperature range.
c. Sensors should not be stored in freezer.
3. Store at humidity levels between 15%-85% relative humidity.
Transmitter
1. Keep transmitter protected when not in use.
2. Store at temperatures between 32° F-113° F.
3. Store at humidity levels between 10%-95% relative humidity.
Receiver
1. Keep receiver protected when not in use.
2. Fully charge the battery before storing for over 3 months.
3. Store at temperatures between 32° F-104° F.
4. Store at humidity levels between 10%-95% relative humidity.
Dexcom G5 Mobile System User Guide
How to Take Care of Your Dexcom G5 Mobile CGM System
glucose readings.
251
Need help?
Do you have a question about the G5 and is the answer not in the manual?
Questions and answers