Epson Stylus Pro 7700 Service Manual page 115

Epson Stylus Pro 7700/7710/7700M/7710M/7900/7910/9700/9710/9900/9910/WT7900/WT7910/9890/9908/7890/7908
No. Message on LCD
15 INK COVER OPEN
CLOSE RIGHT AND LEFT INK COVERS
INK COVER OPEN
CLOSE RIGHT INK COVER
INK COVER OPEN
CLOSE LEFT INK COVER
CANNOT OPEN INK COVER
16
IS ANYTHING OBSTRUCTING THE RIGHT INK
COVER?
PRESS INK COVER OPEN BUTTON
CANNOT OPEN INK COVER
IS ANYTHING OBSTRUCTING THE LEFT INK
COVER?
PRESS INK COVER OPEN BUTTON
17 F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
18 PRINTER ERROR
RESTART THE PRINTER
COMMAND ERROR
19
CHECK DRIVER SETTINGS
20 REMOVE AND SHAKE WHITE INK
CARTRIDGE ONCE A WEEK
WT INK MAINT. REQUIRED
21
REMOVE AND SHAKE WHITE INK
CARTRIDGE
TROUBLE SHOOTING
Description
The IC Cover (L/R) is/are open.
The IC Cover (L/R) or the Cartridge Cover Sensor (L/R) is
broken.
The IC Cover (L/R) cannot be opened.
There is something wrong with the solenoid for unlocking
the IC Cover (L/R) or the Cartridge Cover Sensor (L/R).
The printer fails to update the firmware.
It is caused by a bug of the firmware or some elements on
the Main Board have been broken.
The printer receives data that is unsupported by the printer.
The printer receives data with a wrong command.
The installed printer driver is not correct for the printer.
The recommended time to shake the white ink cartridge has
come.
The white ink cartridge must be shaken to prevent quality
issues.
Remedies for Error Messages
Remedy/Points to be checked
Close the IC Cover (L/R).
Check the installation status of the IC Cover (L/R).
Confirm that the actuator of the IC Cover (L/R) presses the Cartridge
Cover Sensor (L/R).
Check the connection between the Cartridge Cover Sensor (L/R) and
the Main Board.
Replace the Cartridge Cover Sensor (L/R) with new ones.
P.226)
Remove any object if it is obstructing the ink cover(s). Then, press the
button again.
Check the installation status of the Cartridge Cover Sensor (L/R).
Confirm that the actuator of the IC Cover (L/R) presses the Cartridge
Cover Sensor (L/R).
Check the connection between the Cartridge Cover Sensor (L/R) and
the Main Board Assy.
Replace the Cartridge Cover Sensor (L/R) with new ones.
P.226)
Turn the printer off, and then restart the printer.
If this restarting does not improve the error, update the firmware.
Turn the power off, and after a while turn the power on again.
Install the latest firmware.
Replace the Main Board Assy with a new one.
Try printing another data.
Stop printing, and press the button to cancel the job and reset the
printer. Then make sure that the installed printer driver is correct for the
printer.
To maintain optimum printing conditions, make sure you remove and
shake the white ink cartridge once a week.
A month has passed from the last white ink cartridge shake. The printer
cannot start printing unless you shake the white ink cartridge. Remove
and shake the cartridge.
Revision I
(See P.225,
(See P.225,
(See P.228)
115
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