Troubleshooting Troubleshooting List - Intermec EasyCoder 501 XP Installation & Operation Manual

Chapter 11
Troubleshooting
Symptom
Overall weak printout
Printout weaker on one side
Weak spots
Overall dark printout
Excessive bleeding
Transfer ribbon breaks
White parts at transfer printing
Transfer ribbon wrinkles
Dark lines along paper web
White lines along paper web
Large part of dot line missing
Printout missing along inner edge
88
Use this list to correct possible printout troubles or fl aws in printout
quality, and to decide when assistance from the Service dept. of the
nearest Intermec distributor is required. Note that most problems are
due to operating errors or normal wear of the printhead.
Possible Cause
Wrong Paper Type setup
Low Contrast setup
Printhead pressure too low
Worn printhead
Wrong printhead voltage
Uneven printhead pressure
Foreign particles on paper/ribbon
Paper/ribbon don't match
Poor paper or ribbon quality
Worn printhead
Worn pressing roller
Wrong Paper Type setup
Too high Contrast setup value
Printhead pressure too high
Wrong printhead voltage
Wrong Paper Type setup
Contrast setup value too high
Printhead pressure too high
Faulty energy control
Ribbon fi tted around label stop sensor
Wrong Paper Type setup
Ribbon unwind unit stuck
Bad energy control
Transfer ribbon wrinkled
Incorrect paper guide adjustment
Ribbon obstructed by printhead cable
Too strong printhead pressure
Unwind bobbin not centre-aligned
Faulty ribbon return roller adjustment
Foreign objects on printhead
Printhead dirty
Missing dots on printhead
Wrong X-start or Width setup
Failing printhead
Failing strobe signal
Bad paper alignment
X-start setup value too low
Intermec EasyCoder 501 XP – Installation & Operation Ed. 4
Remedy
Change setup
Change setup
Adjust
Replace printhead
Replace CPU board
Adjust headlift arm alignment Chapter 13
Clean or replace
Use other media
Use other media
Replace printhead
Check/replace
Change setup
Change setup
Adjust
Replace CPU board
Change setup
Change setup
Adjust
Replace CPU board
Reload ribbon
Change setup,
then clean printhead
Adjust
Check CPU board
Adjust
Adjust
Clear
Adjust
Adjust
Adjust
Clean printhead
Clean printhead
Replace printhead
Change setup
Replace printhead
Check CPU-board
Adjust
Increase
Refer to
Chapter 7
Chapter 7
Chapter 13
Chapter 12
Call Service
Chapters 5 & 6
Chapter 7
Appendix 2
Chapter 12
Call Service
Chapter 7
Chapter 7
Chapter 13
Call Service
Chapter 7
Chapter 7
Chapter13
Call Service
Chapter 6
Chapter 7
Chapter 12
Call Service
Call Service
See next paragraph
Chapter 5
n.a.
Chapter 13
Chapter 6
Call Service
Chapter 12
Chapter 12
Chapter 12
Chapter 7
Chapter 12
Call Service
Chapter 5
Chapter 7