Troubleshooting - Intermec EasyCoder 401 User Manual

Intermec EasyCoder 401 – User's Manual
TROUBLE SHOOTING
Symptom
Overall weak printout
Printout weaker on one side
Weak spots
Overall dark printout
Excessive bleeding
Transfer ribbon breaks
White parts at transfer printing
Transfer ribbon wrinkles
Dark lines along paper web
White lines along paper web
Large part of dot line missing
Last part of label missing
Printout missing along inner edge Bad paper alignment
The list below is intended to help the operator to correct possible
printout troubles or flaws in printout quality, and to decide when
assistance from the Service dept. of the nearest Intermec dis-
tributor is required. Note that most problems are due to operat-
ing errors or normal wear of the printhead.
Possible Cause
Wrong Paper type setup
Low Contrast setup
Printhead pressure too low
Worn printhead
Wrong printhead voltage
Uneven printhead pressure
Foreign particles on paper/ribbon
Paper/ribbon don't match
Poor paper or ribbon quality
Worn printhead
Worn pressing roller
Wrong Paper Type setup
Too high Contrast setup value
Printhead pressure too high
Wrong printhead voltage
Wrong Paper Type setup
Contrast setup value too high
Printhead pressure too high
Faulty energy control
Ribbon fitted around label stop sensor Reload ribbon
Wrong Paper Type setup
Ribbon unwind unit stuck
Bad energy control
Transfer ribbon wrinkled
Incorrect paper guide ring adjustment Adjust
Ribbon obstructed by printhead cable
Too strong printhead pressure
Pivoting bobbin not centre-aligned
Foreign objects on printhead
Printhead dirty
Missing dots on printhead
Wrong X-start or Width setup
Failing printhead
Failing strobe signal
Too small image buffer
X-start setup value too low
Remedy Refer to
Change setup Technical Manual
Change setup Technical Manual
Adjust both knobs Technical Manual
Replace printhead User's Manual
Replace CPU board Call Service
Adjust outer knob Technical Manual
Clean n.a.
Use other media Technical Manual
Use other media Technical Manual
Replace printhead User's Manual
Check/replace Call Service
Change setup Technical Manual
Change setup Technical Manual
Adjust both knobs Technical Manual
Replace CPU board Call Service
Change setup Technical Manual
Change setup Technical Manual
Adjust both knobs Technical Manual
Replace CPU board Call Service
User's Manual
Change setup Technical Manual
Adjust Call Service
Check CPU board Call Service
Adjust See next paragraph
User's Manual
Clear n.a.
Adjust both knobs Technical Manual
Adjust User's Manual
Clean printhead User's Manual
Clean printhead User's Manual
Replace printhead User's Manual
Change setup Technical Manual
Replace printhead User's Manual
Check CPU-board Call Service
Increase buffer Technical Manual
Adjust User's Manual
Increase Technical Manual
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