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Konica Minolta 9825 User Manual

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Konica Fax 9825

User's Manual

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  • Page 1: Konica Fax

    Recycled paper is used for the inside pages of this book. Konica Fax 9825 User’s Manual...
  • Page 2 © 1998 by Konica Business Technologies, Inc. MAINTENANCE AGREEMENT The KONICA Fax 9825 will give you many years of trouble-free service. To ensure high quality copying performance and to prevent premature wear and failure of precision parts. and components, periodic cleaning and routine adjustments should be scheduled.

  • Page 3: Table Of Contents

    Quick Table of Contents Part 1: Getting Started Operating Notices How to Use the Manual Chapter 1 Installing and Setting up the Machine Chapter 2 Getting to Know the Machine Chapter 3 Job Status and Memory Part 2: Copying Chapter 4 Copying a Document Part 3: Faxing Chapter 5...
  • Page 4 Konica Fax 9825 User’s Manual...
  • Page 5 Help Using the Menus ......37 Konica Fax 9825 Menus......38 Multi-Access .
  • Page 6 Cancel a Polling Job....... 106 Konica Fax 9825 User’s Manual...
  • Page 7 Installing the Konica Fax 9825 Print Driver ... . . 137 Printing with the Konica Fax 9825 ....137 Printer Menu .
  • Page 8 Service Information....... . 180 Shipping Your Konica Fax 9825 ..... . 180 Consumables and Replacement Parts .

  • Page 9: Part 1: Getting Started

    1Getting Started Operating Notices Your machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions and refer to them as needed to ensure the continued safe operation of your machine. Follow all warnings and instructions marked on, or supplied with, the product.

  • Page 10: Data Coupler Information

    Data Coupler Information The Konica Fax 9825 machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communication Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
  • Page 11 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Modifications Changes or modifications not expressly approved by Konica Incorporated could void the user’s authority to operate the equipment.

  • Page 12: Canadian Certification

    The load number is 5. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100. Konica Fax 9825 User’s Manual...
  • Page 13 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Cet appareil numérique est conforme aux limites d’émission de bruits radioélectriques pour les appareils de classe A stipulées dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada.

  • Page 14: Safety

    Installation Hints Install your Konica Fax 9825 in a dust-free location away from direct sunlight. Do not plug your Konica Fax 9825 into a power source shared by noise-producing equipment (i.e., air conditioners, etc.). Leave electronic adjustments to authorized service personnel.
  • Page 15 Safety When relocating your Konica Fax 9825, always disconnect the telephone line before disconnecting the power cord; then reconnect the power cord. This machine is not intended to be used in parallel with any other telephone devices. European Safety Instructions Carefully read all of these instructions.
  • Page 16 CAUTION: Replace batteries only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. CE Mark The Konica Fax 9825 complies with the EU recommendations covering the CE mark. More specifically it complied with the following standards: EN55022 EN50082-1...

  • Page 17: How To Use The Manual

    Part 4: PC Connectivity explains how to use the Konica Fax 9825 with a PC as a printer, scanner, and PC fax machine. Part 5: Supervisor Functions covers functions that can be made acces- sible only to a supervisor.
  • Page 18 For example, the FastAccess code to access the Fax Phonebook menu to add an Individual phone number is M231. The M stands for the Menu key. To use this code you would press the Menu key then enter the number sequence 231 on the numeric keypad. Konica Fax 9825 User’s Manual...

  • Page 19: Chapter 1: Installing And Setting Up The Machine

    Where to Install Factors to consider when selecting the area in which you wish to set up the Konica Fax 9825 are shown below: Install your machine in a dust-free location away from direct sunlight. Be sure to allow several inches on each side of the fax machine to ensure adequate ventilation.

  • Page 20: Unpacking

    Konica Fax 9825 Multifunction Machine Image Drum Unit (installed in machine) Telephone Cord Konica Fax 9825 Multifunction Machine Konica Fax 9825 User Manual (this manual) Image Drum Unit (installed in machine) Konica Fax Toner Cartridge Document Stacker Power Cord Telephone Cord...

  • Page 21: What You May Need To Install

    Be careful when handling the toner cartridge. Toner is the black powder which acts as ink for the Konica Fax 9825. Do not let toner spill onto your clothing or other porous materials. If you do spill toner, small amounts can be removed from skin or clothing with soap and cold water.
  • Page 22 Installing and Setting up the Machine Setting up the Konica Fax 9825 Attach the document stacker to the rear of the unit, above the LINE and TEL jacks. Slip the document stacker indents over tabs on the unit. You should feel the document stacker lock into place.
  • Page 23 Installing and Setting up the Machine Setting up the Konica Fax 9825 Using your index fingers, push in the cover release buttons on the side of the copy stacker until you hear a click. Then lift the copy stacker. Document...
  • Page 24 Installing and Setting up the Machine Setting up the Konica Fax 9825 Remove the toner cartridge from its sealed pack and gently shake it from side to side to ensure even distribution of the toner. Then carefully peel the white plastic tape from the bottom of the toner cartridge.

  • Page 25: Loading Paper

    If you have the optional second paper cassette, see the " Installing the Second Paper Cassette " section on page 23. If you want to use the Konica Fax 9825 with a PC for printing, faxing, or scanning, using a parallel cable, connect an available parallel (LPT) port on the PC to the parallel connector on the right side of the Konica Fax 9825.
  • Page 26 32 characters. You can use the Shift key to type lower- case letters. When all the characters have been selected for the name, press Enter. You can select another option or press Stop to go to standby. Konica Fax 9825 User’s Manual...

  • Page 27: Setting The Date And Time

    Installing and Setting up the Machine Loading Paper Setting the Date and Time FastAccess: M51 The time can be displayed using a 12-hour or a 24-hour format. The date format for North America is MM-DD-YY HH:MM; the format for Europe and South America is DD-MM-YY HH:MM.

  • Page 28: Selecting The Language

    Language ¾ English Æ Press , then ENTER Press Æ repeatedly to select an alternate language. When the desired language displays, press Enter. You can select another option or press Stop to go to standby. Konica Fax 9825 User’s Manual...

  • Page 29: Telephone Line Connections

    Konica Fax 9825 to answer on 5 rings. (See the " Receiving Faxes Automatically " section on page 77.) The Konica Fax 9825 will monitor all calls answered on the line. If it detects a fax tone, the Konica Fax 9825 disconnects the answering machine and sends...
  • Page 30 Konica Fax 9825 to answer on a lower number of rings than other devices. The Konica Fax 9825 will answer only calls with the ring pattern for a fax and answer those calls before other devices. Distinctive Ring Service is supported in the United States only.

  • Page 31: Installing The Second Paper Cassette

    The Second Paper Cassette Unit comes with a Second Front Cover and a Connector Cable. Turn the Konica Fax 9825 power switch to the Off position and remove the AC power cord. Unplug the AC power cord from the wall outlet first and then from the Konica Fax 9825.
  • Page 32 Installing the Second Paper Cassette Open the documentation table and copy stacker, install the second front on the Konica Fax 9825 by inserting the hooks of the second front cover into the slots of the Konica Fax 9825. Make sure that the second front cover is secure by gently pushing the cover until it “clicks”...
  • Page 33 Installing and Setting up the Machine Installing the Second Paper Cassette Insert the projection of the manual feed guide into the slot on the left side of the second front cover. Lower the right side of the manual feed guide gently and position it on the second front cover.
  • Page 34 Installing and Setting up the Machine Installing the Second Paper Cassette Gently lower the Konica Fax 9825 on the second paper cassette unit. Make sure that the positioning pins of the second paper cassette unit fit into the 2 holes at the bottom of the Konica Fax 9825.
  • Page 35 Konica Fax 9825. Insert the tip of a flat screwdriver between the connector cover and the machine cover, and gently remove the linking portions of the connector cover on the right and left in order to expose the connector.
  • Page 36 Be sure to lower the paperweight wire down onto the recording paper (closed position) before inserting the paper cassette. Reconnect the power cord to the wall and the Konica Fax 9825 and turn the power on. Your second paper cassette is now ready to use.

  • Page 37: Chapter 2: Getting To Know The Machine

    Fax documents are stored in memory for one hour if the machine loses power. The following optional accessories are also available: Memory upgrade: 6MB add-on memory board giving the Konica Fax 9825 a total of 8MB. This allows the memory to stores up to 720 pages.

  • Page 38: Hardware Features

    One-Touch Alphanumeric Keypad Document Stacker LCD Display Document Table Document Table Extension Control Panel Copy Stacker Paper Path Icon Copy Stacker Extension Compartment for Document Guides Optional Battery Manual Paper Feeder Power Switch Paper Cassette Paper Indicator Konica Fax 9825 User’s Manual...
  • Page 39 Getting to Know the Machine Hardware Features Power Switch - Press 1 to turn the machine ON. Press 0 to turn the machine OFF. Control Panel - Contains the machine function and programming keys. LCD Display - 4 line display screen which shows machine status. Used also for menu programming.
  • Page 40 Tel 2: Receptor for an optional telephone for optional 2 line installation. Covered. Right Panel Bi-Directional Parallel Connector (25 pin): Connects bi-directional parallel interface cable to the PC. Optional connector: Small connector may be used for optional second paper tray. Large connector is unused. Covered. Konica Fax 9825 User’s Manual...

  • Page 41: Control Panel

    Alphabetic keys (A-Z a-z . , / - ( ) = % $ “ ? & ! @ ; + space) - These keys are used to enter alphabetic characters when called for when programming the Konica Fax 9825. Uppercase letters are entered by pressing the appropriate key, lowercase letters are entered by pressing the Shift key and pressing the appropriate key.

  • Page 42: Konica Fax 9825 Control Panel Keys

    The Shift key also allows the selecting of one-touch keys 36-70 in the same manner. Konica Fax 9825 Control Panel Keys This section describes the keys on the Konica Fax 9825 control panel. Control Panel Keys 1 Q Z...
  • Page 43 Getting to Know the Machine Konica Fax 9825 Control Panel Keys Charge Code Cancel Auto Start Hook Flash Send From Memory Speed Dial - Use to access the 2 different speed dial methods: Choose by Index and Choose by Name. The Choose by Index function allows you to select a phonebook cell of the party to whom to send a fax.

  • Page 44: Using The Machine Menu

    For example, the FastAccess code to access the Fax Phonebook menu to add an Individual phone number is M231. The M stands for the Menu key. To use this code you would press the Menu key then enter the number sequence 231 on the numeric keypad. Konica Fax 9825 User’s Manual...

  • Page 45: Help Using The Menus

    Getting to Know the Machine Help Using the Menus Help Using the Menus You can print out a menu tree that you may find helpful which lists all the menu displays. In addition, you can print out a single page Quick Reference sheet which provides some helpful hints and information.

  • Page 46: Konica Fax 9825 Menus

    If memory fills page 75 Retry failed fax page 75 Group dial pause page 63 Incoming faxes Reduce to fit page 83 Answer phone page 77 Voice/fax switch page 80 Receive to memory page 83 Konica Fax 9825 User’s Manual...
  • Page 47 Getting to Know the Machine Konica Fax 9825 Menus # of fax copies page 84 Distinctive ring page 79 Notify pager page 86 Forward faxes page 87 All Faxes ECM - Error Correct page 83 Fax Speed page 77 Mailbox/Poll...

  • Page 48: Multi-Access

    Scan to memory while printing from the PC Copy a document while transmitting from memory Scan a document to memory while sending a fax from the PC Receive a fax to memory while printing from the PC. Konica Fax 9825 User’s Manual...

  • Page 49: Chapter 3: Job Status And Memory

    " Receive To Memory " section on page 82 and the " Confidential Receive " section on page 82 for details. The Konica Fax 9825 protects the document memory for up to one hour during a power outage or if you need to turn off the machine for any reason. There is an optional battery that protects the document memory for 72 hours.

  • Page 50: Job Status

    Number of pages scanned into memory for the displayed job or stored document. While using the Status key you may either cancel a pending job or print the first page of the document. These options are described in the sections that follow. Konica Fax 9825 User’s Manual...

  • Page 51: Printing The First Page Of A Pending Job

    Job Status and Memory Printing the First Page of a Pending Job Printing the First Page of a Pending Job This feature allows you to print the first page of a pending job. You must know the specified password to print mailbox or confidential receive jobs. Use the following procedure to view the document.

  • Page 52: Clearing The Memory

    All PC operations that do not require memory (for example, send, receive, upload and download) Incoming calls are answered if at least one of the following conditions exists: Documents are stored for general poll in memory Documents are stored in a mailbox Konica Fax 9825 User’s Manual...
  • Page 53 Job Status and Memory If Memory is Full Confidential receive documents are stored in memory PC is online for faxing and adequate machine buffer space is available Remote diagnostics are available Printer is available for printing incoming documents Remote retrieval (poll-out mode) of mailbox, confidential receive, or general poll documents Remote diagnostics Receive to printer...
  • Page 54 Job Status and Memory If Memory is Full Konica Fax 9825 User’s Manual...

  • Page 55: Part 2: Copying

    2Copying Chapter 4 Copying a Document This chapter describes the procedure for making copies of a document. Load a Document Load the documents face-down in the automatic document feeder (ADF). Adjust the paper guides to the width of the document so the pages do not skew as they feed through the scanner.

  • Page 56: Copy Features

    Dark setting. You can change the contrast default and contrast threshold levels for copying and faxing documents Contrast Default FastAccess: M421 (Default = Normal) You may want to change the contrast default. Press Menu. Konica Fax 9825 User’s Manual...
  • Page 57 Copying a Document Copy Features Press 4 to select the Scanner menu. Press 2 to select the Contrast menu option. Press 1 to select the Default menu option. _____Default_____ Default contrast: ¾ Normal Æ Press , then ENTER Press Æ until the desired setting displays: Normal, Lighten or Darken. Press Enter.
  • Page 58 Press 4 to select the Scanner menu. Press 3 to select the Halftone menu option. _____Halftone_____ Default halftone: ¾ Æ Press , then ENTER Press Æ until the desired setting displays: No or Yes. Press Enter. Konica Fax 9825 User’s Manual...

  • Page 59: Auto Background

    Copying a Document Copy Features Auto background FastAccess: M44 Enable automatic background compensation if you are copying or faxing documents printed on colored paper. The machine will lighten the background shading so that the text is easier to read. Use this feature only when scanning documents on dark colored paper. To change the Auto Background setting: Press Menu.

  • Page 60: Collated Copies

    Æ Press , then ENTER Press Æ until the desired setting displays: Off, Fax only, Copy only, Fax & Copy . For collated copies choose either Copy only or Fax & Copy . Press Enter. Konica Fax 9825 User’s Manual...

  • Page 61: Part 3: Faxing

    3Faxing Chapter 5 Dialing Methods This chapter describes various dialing methods for dialing telephone numbers to complete a fax operation or to have voice contact. Keypad Dialing (Control Panel) With keypad dialing, you can dial the telephone number directly using the control panel.

  • Page 62: Manual Dialing

    For example, some people have an answering machine or voice mail system that tells you to “Press 1 to send a fax now or wait for the tone to leave a voice message.” Konica Fax 9825 User’s Manual...

  • Page 63: Redialing

    Dialing Methods Redialing To dial manually, you can either use the Manual Dial button on the Konica Fax 9825 or a telephone connected to the TEL jack on the back of the Konica Fax 9825. To dial with Manual Dial: Press Manual Dial.

  • Page 64: Group Dial

    Start feature. See the "Pauses and other Dial Options" section on page 57. Press Enter. Enter the next telephone number using one of the dialing methods. Press Enter. Perform steps 5 and 6 to enter each additional telephone number. When all numbers have been entered, press Start. Konica Fax 9825 User’s Manual...

  • Page 65: Linked Dialing

    Dialing Methods Linked Dialing Linked Dialing Linked dialing is a single dialing command that ties together keypad dialing and phonebook locations for a single dialing operation. One use of this feature is to link a long distance access code to a telephone number.
  • Page 66 9600 BPS. (This dial option is not available when typing a number in the phonebook. Instead, you can use the Phonebook Special Features to control the fax speed.) Charge Code (C) - Use to prompt for a charge code when sending the fax. Konica Fax 9825 User’s Manual...
  • Page 67 Dialing Methods Pauses and other Dial Options Cancel Auto Start (N) - Use to cancel the one-touch automatic start. Hook Flash (H) - Use to generate an automatic hook switch signal at the start of the dialing operation. Send from memory (M) - Use to disable sending the fax from memory. When setting up the phonebook, the ECM and Fax Speed dial options are not available.
  • Page 68 Dialing Methods Pauses and other Dial Options Konica Fax 9825 User’s Manual...

  • Page 69: Chapter 6: Sending A Fax

    Chapter 6 Sending a Fax This chapter describes how to send a fax using various transmission methods. Sending a fax involves loading the document, dialing a number, and transmitting the document. Documents can be sent using several dialing methods. See the " Dialing Methods " section on page 53 for detailed information.

  • Page 70: Automatic Send

    See the " Dialing Methods " section on page 53 for detailed information. To send to multiple locations, see the " Broadcast Send " section on page If necessary, press Start. Konica Fax 9825 User’s Manual...

  • Page 71: Broadcast Send

    Sending a Fax Broadcast Send Broadcast Send The machine allows you to transmit to an unlimited number of machines without programming the destinations into a dial group. You can program multiple entries in a broadcast send operation using a combination of preprogrammed groups, keypad dial, one-touch, and speed dial.

  • Page 72: Sending Relay Broadcasts

    Sending Relay Broadcasts You can use a remote machine to send broadcast faxes if both your machine and the remote machine are Konica Fax 9825s or support the ITU standard for relay broadcasts. This allows you to reduce long-distance costs when sending broadcast faxes.

  • Page 73: Scheduling Faxes For A Delayed Start

    Sending a Fax Scheduling Faxes for a Delayed Start Enter new password Type a four-digit password that will allow other machines to send faxes for relay broadcast to this machine. On the local machine: FastAccess: M221 Create an individual speed dial entry that dials the remote fax machine. (See the "...

  • Page 74: Sending Attachments

    The documents will be attached in the order you press the One-Touch keys. Press Start to begin the fax transmission. Manual Send with Voice Contact You must have an optional telephone connected to your machine to use this feature. Konica Fax 9825 User’s Manual...

  • Page 75: Canceling A Transmission

    Sending a Fax Canceling a Transmission By transmitting manually, you can speak with a remote user before transmitting a document. Load the documents face down in the document feeder. Lift the handset and wait for a dial tone. If desired, select any special features for the operation. Dial the telephone number using the keypad, one-touch or speed dial.

  • Page 76: Communication Features

    When faxing a document, you can set the resolution using the Resolution button. For a normal document, set the Resolution to Standard; for a document with fine details, set the resolution to Fine or Superfine. Konica Fax 9825 User’s Manual...
  • Page 77 Sending a Fax Communication Features If the setting is selected from the control panel, the machine returns to the default setting after the operation. You can set the Resolution option to fax all documents with the same resolution. (The resolution for copying is always Superfine .) Use the following procedure to set the resolution default for faxes: Press Menu.

  • Page 78: Error Correction Mode

    Press 2 or press Æ until Charge Code blinks, then press Enter. You will be prompted to select Enter Now or Enter Later. Toggle between the two using the left or right arrow key. Select one by pressing Enter. Konica Fax 9825 User’s Manual...

  • Page 79: Number Of Redials

    Sending a Fax Outgoing Faxes Menu If you selected Enter Now, then enter your charge code number (the charge code entered will be obscured by the symbol $), press the Pause key, then enter the number to be dialed and any other dialing options you wish.

  • Page 80: Redial Interval

    Press 1 to select the Outgoing faxes menu option. Press 3 to select the Tone/pulse dial menu option. ___Tone/pulse dial___ Tone/pulse dial: ¾ Tone Æ Press , then ENTER Press Æ until the desired setting is displayed: Tone or Pulse . Press Enter. Konica Fax 9825 User’s Manual...

  • Page 81: Dial Prefix

    Sending a Fax Outgoing Faxes Menu Dial Prefix FastAccess: M2314 Some phone systems require that you dial a number to reach an outside line. The Dial Prefix feature allows you to program a prefix that will be added to the start of each fax number dialed.
  • Page 82 You will usually want to use the memory send feature. The document you wish to fax is stored in the memory of the Konica Fax 9825 when you start to send the fax. This allows the machine to retry sending the fax in case of failure.
  • Page 83 Sending a Fax Outgoing Faxes Menu If Memory Fills FastAccess: M2316 (Default = Yes) Use this feature to specify whether the machine is to proceed with or cancel a send operation when memory is full. Press Menu. Press 2 to select the Fax menu. Press 3 to select the Fax option menu.

  • Page 84: Sending A Fax

    Sending a Fax Outgoing Faxes Menu Konica Fax 9825 User’s Manual...

  • Page 85: Chapter 7: Receiving A Fax

    Chapter 7 Receiving a Fax This chapter explains how to receive faxes automatically or manually and how to customize various options such as receiving confidential documents, receiving documents into memory, and receiving reduced documents. Answering Fax Calls You can receive fax calls automatically, manually, or manually with voice. You may have distinctive ring service and you may also have an answering machine or telephones on the same line.

  • Page 86: Receiving Faxes Manually

    Press 2 to select the Incoming faxes menu option. Press 2 to select the Answer phone menu item. ___Answer_phone__ Answer phone ¾ Manually Æ Press , then ENTER Press Æ until Manually displays. Press Enter. Konica Fax 9825 User’s Manual...
  • Page 87 FastAccess: M2326 (Default = No) If you have subscribed to “Distinctive Ring Service” from your telephone company, you can enable this feature to have the Konica Fax 9825 answer only calls with a double ring—that is, fax calls only. Press Menu.
  • Page 88 Ensure the machine is in the VOICE/FAX mode. When the telephone rings, the Konica Fax 9825 determines if it is a voice or fax call. If it is a fax call, the fax is received automatically. If it is a voice call, the outgoing message is heard and the answering machine records the message.
  • Page 89 Use manual call pick-up if you have a telephone answering device with silent detect capabilities connected to the TEL jack. Turning on manual call pick-up enables the Konica Fax 9825 to receive a fax if the telephone answering device hangs up due to silence on the line.

  • Page 90: Receive To Memory

    See the " Print Confidential Faxes " section on page 83 to print the documents using your machine. See the " Polling Confidential Documents " section on page 106 to retrieve the documents using a remote machine. Konica Fax 9825 User’s Manual...

  • Page 91: Reducing Faxes To Fit

    Receiving a Fax Reducing Faxes to Fit Print Confidential Faxes FastAccess: M5721 The display says PRINT FILE when documents are stored in memory. In confidential receive mode, you must enter the secure access password to print the faxes. The faxes are automatically deleted from memory after printing. To print confidential documents: Press Menu.

  • Page 92: Fax Copies, Collation, And Paper Trays

    Press 2 to select the Incoming faxes menu option. Press 5 to select the # of fax copies menu option. __#_of_fax_copies__ # of fax copies: ¾ Enter number 1-9 Enter the number of copies to print: 1 through 9. Press Enter. Konica Fax 9825 User’s Manual...
  • Page 93 Receiving a Fax Fax Copies, Collation, and Paper Trays Collating Multiple Faxes and Copies FastAccess: M32 Default = None) You can set the machine to automatically collate received fax documents before printing.You may choose to enable collation individually for either copies or faxes, or for copies and faxes.

  • Page 94: Pager Notification

    Press Menu. Press 2 to select the Fax Menu. Press 3 to select the Fax options menu. Press 2 to select the Incoming faxes menu option. Konica Fax 9825 User’s Manual...

  • Page 95: Notify

    Receiving a Fax Pager Notification Press 7 to select the Notify pager menu option. ____Notify_pager_____ Notify pager: ¾ Æ Press , then ENTER Press Æ until the desired setting displays: Yes or No . Press Enter. If you selected Yes , you will see this message: ____Notify_pager_____ Pager phone #: ¾...

  • Page 96: Forward Faxes

    If you selected Yes , you will see this message: ____Forward_faxes_____ Forward phone #: ¾ ______________ Enter phone number Type the number of the fax machine to which you want to forward incoming faxes. Press Enter. Konica Fax 9825 User’s Manual...

  • Page 97: Chapter 8: Programming The Fax Phonebook

    Chapter 8 Programming the Fax Phonebook This chapter explains how to store numbers in the fax phonebook. What is the Phonebook? The phonebook is made up of 250 memory cells, each of which may be programmed with an individual fax phone number or a fax group. The first 70 cells can be accessed by the one-touch keys on the front control panel.

  • Page 98: Creating Individual Cell Entries

    2 seconds. Use the following procedure to store information for individuals in the phonebook: Press Menu. Press 2 to select the Fax menu. Press 2 to select the Phonebook setup menu option. Konica Fax 9825 User’s Manual...
  • Page 99 3. Detect Dial Tone - Waits for a dial tone at this point in the dialing sequence. 4. Charge Code - The Konica Fax 9825 will prompt for a charge code when sending faxes to this number. 5. Cancel Auto Start -- Cancels the One-Touch automatic start.

  • Page 100: 3. Ecm -- Error Correct

    Press Æ until Yes blinks. Press Enter. Use the keypad to enter the start time. Press Æ to select AM or PM. Press Enter. You may select another feature or press Stop to go to standby. Konica Fax 9825 User’s Manual...
  • Page 101 You may select another feature or press Stop to go to standby. Subaddress - This feature is used to send a document to a subaddress capable remote fax machine. The subaddress is not verified by the Konica Fax 9825. If a subaddress is used it uses extra phonebook memory. Each subad- dress assigned will subtract one phonebook cell from the total number of phonebook cells available.
  • Page 102 Press 2 to select the Fax menu. Press 2 to select the Phonebook Setup menu option. Press 3 to select the Reorganize menu option. Reorganize_phonebook Move which cell: ¾ _ _ _ Enter number 1-250 Konica Fax 9825 User’s Manual...

  • Page 103: Groups

    Programming the Fax Phonebook Groups Enter the cell index number you wish to move. Reorganize_phonebook To which location: ¾ _ _ _ Enter number 1-250 Enter the cell index number of the empty cell to which you wish to move the entry.
  • Page 104 Press the Backspace key to remove the cell. You can move information from 1 cell to an empty cell using the procedure described in the " Editing and Reorganizing the Phonebook " section on page Konica Fax 9825 User’s Manual...

  • Page 105: Programmable One-Touch Keys

    Programmable One-Touch Keys Programmable One-Touch Keys FastAccess: M25 The One-Touch Keys on the Konica Fax 9825 may be programmed to perform the following actions: Dial a fax machine or a group of fax machines Attach a Document (attach a stored document to an outgoing fax)
  • Page 106 Programmable One-Touch Keys Programming One-Touch Keys for Attachments You can store documents in the Konica Fax 9825 memory for the purpose of attaching them to outgoing faxes using a programmed One-Touch key. See the " Sending Attachments " section on page 66 for details on sending attachments.
  • Page 107 Programming the Fax Phonebook Programmable One-Touch Keys Programming One-Touch for Dial Options Normally, to enter Dial Options, the Pause key would need to be enabled as the Dial options key. You would then select the Dial option you wish to use via the Dial Option menu.

  • Page 108: Programming The Fax Phonebook

    Programming the Fax Phonebook Programmable One-Touch Keys Konica Fax 9825 User’s Manual...

  • Page 109: Chapter 9: Polling - Retrieving Remote Documents

    This chapter describes the polling features on the machine. Polling allows you to retrieve documents from remote machines or transmit documents to remote machines when another machine contacts your Konica Fax 9825. Preparing a Document to be Polled (Poll-Out) FastAccess: M2422 You can store a document that will be polled by remote machines by scanning the document into the Poll-out box.
  • Page 110 Press 5 to select the Post delivery menu option. ____Post_delivery____ Action: ¾ Delete document Æ Press , then ENTER Press Æ until the desired setting displays: Delete document, Keep docu- ment, or Print, then delete . Press Enter. Konica Fax 9825 User’s Manual...

  • Page 111: Retrieving Remote Documents (Poll-In)

    Polling - Retrieving Remote Documents Retrieving Remote Documents (Poll-In) Deleting Poll-Out Documents To delete a poll-out document you have stored, press Status until a description of the document you want to delete is listed. Then, press Stop to delete the document.

  • Page 112: Delayed Polling (Poll-In)

    To poll multiple locations, enter a telephone number and press Enter after each number. When all the numbers are entered, go to the next step. When all numbers are entered, press Start. Konica Fax 9825 User’s Manual...

  • Page 113: Continuous Polling (Poll-In)

    Polling - Retrieving Remote Documents Continuous Polling (Poll-In) Continuous Polling (Poll-In) FastAccess: M243 Before starting a continuous poll operation, the continuous poll menu option must be enabled. Press Menu. Press 2 to select the Fax menu. Press 4 to select the Mailbox/Poll menu option. Press 3 to select the Continuous poll menu option.

  • Page 114: Cancel A Polling Job

    For confidential jobs, enter the appropriate password. Press Enter to cancel the job. Retrieving Confidential Documents with DTMF You may place calls to the Konica Fax 9825 using DTMF dialing sequences to retrieve documents stored in Confidential Receive mode. What is DTMF? DTMF stands for Dual Tone Multi Frequency.
  • Page 115 The faxes may be sent to a third location by calling the Konica Fax 9825 and specifying a fax phone number that the Konica Fax 9825 will call and send the faxes.
  • Page 116 Retrieving Documents to a Third Location You must have the password to retrieve the documents stored in Confidential Receive mode. You may call the Konica Fax 9825 from any remote telephone. Lift the hand set of the remote telephone and wait for a dial tone.

  • Page 117: Chapter 10: Mailbox

    Chapter 10 Mailbox This section describes the procedure for setting up a mailbox, store a document in a mailbox, print a mailbox and poll a mailbox. Mailbox Setup FastAccess: M541 You can program up to 20 mailboxes. Each mailbox has a mailbox number, name, and password.

  • Page 118: Store Document In Local Mailbox

    Press 1 to select the Mailbox menu option. Enter the desired mailbox number, from 1-20. Press Enter. The document will be scanned and stored in the mailbox. The machine will then go to standby mode. Konica Fax 9825 User’s Manual...

  • Page 119: Print Mailbox Content

    43. To print a Mailbox Report, see the " Mailbox Report " section on page 125. Mailboxes and DTMF You may place calls to the Konica Fax 9825 using DTMF dialing sequences in order to send faxes to or retrieve documents from mailboxes. What is DTMF? DTMF stands for Dual Tone Multi Frequency.
  • Page 120 Mailboxes and DTMF Sending Faxes to a Konica Fax 9825 Mailbox Use this feature to transmit and store a document in one of the 20 Konica Fax 9825 mailboxes. You must initiate the call from a remote fax machine that has a telephone handset or an attached telephone, then use the following DTMF dial sequence to transmit a document to the Konica Fax 9825 mailbox.
  • Page 121 Mailboxes and DTMF Dial the telephone number of the Konica Fax 9825. After the Konica Fax 9825 answers, you will hear a facsimile tone sequence. When you hear a pause in the tone sequence, press ‘*’ and wait for the 3 confirmation tones.
  • Page 122 Press 0 to delete a document after transmitting (default). Press 1 to save a document after transmitting. Press 2 to print a document locally and delete after transmitting. Wait for the 3 confirmation tones and hang up the telephone. Konica Fax 9825 User’s Manual...

  • Page 123: Chapter 11: Printing Reports

    To print quick-reference reports to help you use the Konica Fax 9825, see the " Help Using the Menus " section on page 37.

  • Page 124: Automatic Reports

    Page 1 Date / Time - Date and time the report is printed. Machine ID - Identification number programmed for your machine. Machine Name - Local name programmed for your machine. Page - Report Page number. Konica Fax 9825 User’s Manual...

  • Page 125: Fax Reports

    Printing Reports Fax Reports Fax Reports Fax Activity Report FastAccess (manual): M12 FastAccess (automatic): M172 (Default = Yes) The Auto Activity setting determines whether the machine automatically prints an Activity Report after approximately 60 transactions, depending on the number of pending jobs. If this option is off, the machine does not automatically print the report;...
  • Page 126 The machine defaults to the telephone number dialed. To change the number listed on the Fax Activity report: Press Menu. Press 1 to select the Reports/Help menu. Press 7 to select the Report options menu option. Konica Fax 9825 User’s Manual...
  • Page 127 Printing Reports Fax Reports Press 5 to select the Remote ID print menu option. __Remote_ID_print__ Show: ¾ Original # dialed Æ Press , then ENTER Press Æ until the desired setting displays: Original # dialed or Remote ID. Fax Send Confirmation/Error Report FastAccess (manual): M212 FastAccess (automatic): M171 (Default = Always)
  • Page 128 Usage - The length of the communication, in minutes and seconds. Phone Number or ID - The name or number of the remote machine, if programmed. Type - Type of communication or activity; Send, Receive, Poll In/Out, Mailbox nnn, Report or Setup. Konica Fax 9825 User’s Manual...
  • Page 129 Printing Reports Fax Reports Pages - The number of pages the machine transmitted. Mode - The communication mode and the type of communication. Status - Codes and messages that provide information on the results of an activity. Reduced Image - Reduced image of the first page of the transmitted document.
  • Page 130 Press 4 to print the Phonebook Report. __Phonebook__ Print phonebook: ¾ Sorted by index Æ Press , then ENTER Press Æ until the desired setting displays: Sorted by index, or Sorted by name . Press Enter. Konica Fax 9825 User’s Manual...
  • Page 131 Printing Reports Fax Reports The report contains the following information: No. - The three digit phonebook cell number (1-250). Name - The name programmed for the phonebook cell. Telephone number - The telephone number programmed for the phone- book cell. If the cell contains a group then the message will be Group nnn (see Group nnn box below) Mode - Any special features programmed for the phonebook number: 48: Maximum speed selected is 4800 bps.
  • Page 132 Type - Type of communication or activity; Send, Receive, Poll In/Out, Mailbox nnn, Report or Setup. Mode - The communication mode and the type of communication. Status - Codes or messages that provide information on successful or unsuccessful completion of an activity. Konica Fax 9825 User’s Manual...

  • Page 133: Usage Reports

    Printing Reports Usage Reports Mailbox Report FastAccess (manual): M542 This report lists the programmed mailbox names and passwords. This report is accessed under the Supervisor menu under the Mailbox sub-menu. To print the report while the machine is in standby mode: Press Menu.

  • Page 134: Power Off Report

    Pages - The number of stored pages for the job. Mode - The communication mode and the type of communication. Status - Indicates the documents in memory were erased. Total - The total number of pages stored in memory. Konica Fax 9825 User’s Manual...

  • Page 135: Configuration Report

    Printing Reports Machine Status Reports Machine Status Reports Configuration Report FastAccess (manual): M13 This report provides a list of the user fax options, feature defaults, installed options and the firmware version. To print the report while in standby mode: Press Menu. Press 1 to select the Reports/Help menu.
  • Page 136 Scanner followed by a test pattern. To run the self-test: Press Menu. Press 1 to select the Reports/Help menu. Press 5 to select Self-test. The self test will be performed and a report of the results will be printed. Konica Fax 9825 User’s Manual...

  • Page 137: Part 4: Pc Connectivity

    OCR (Optical Character Recognition). Faxing: The Konica Fax 9825 uses a Class 1 or 2 compatible fax modem. This means that any PC faxing program that supports Class 1 or 2 fax modems can be used with the Konica Fax 9825 in order to send faxes directly from the PC.
  • Page 138 Click OK. Files will be decompressed and copied to your hard drive. If you have chosen to install the Konica Fax 9825 Series print driver you will be prompted with a message asking whether or not you would like the installation program to modify your WIN.INI file.

  • Page 139: Konica Fax 9825 Configuration Program

    When you start the program, it uploads the current settings from the Konica Fax 9825. If the settings cannot be read then an error will occur. If an error does occur, make sure that the Konica Fax 9825 is powered on and the parallel cable is connected properly.

  • Page 140: Onetouch Keys

    Under this menu you will find commands to Download the phonebook to the Konica Fax 9825 as well as options to Save and Load phonebook files to disk. By maintaining PC files with phonebook information, you will have a backup of the Phonebook that can easily be restored if the Konica Fax 9825 loses this information.
  • Page 141 Sends the phonebook information from the PC to the Konica Fax 9825. Load Allows you to specify a saved Phonebook file to be loaded into the Phonebook Window. If you wish to load this Phonebook into the Konica Fax 9825 you must use the Download command. Save Allows you to save the Phonebook information currently in the Phonebook Window as a disk file.

  • Page 142: Scanning Documents Using Twain

    The Help Menu has a single About selection that displays version information. Scanning Documents Using Twain This section describes the use of the Konica Fax 9825 as a PC scanner. The Konica Fax 9825 can be used to scan documents into the PC. The documents or images may be used within graphics or word processing programs.

  • Page 143: Sending Faxes Via Class 1 Or 2 Software

    This section describes using faxing software on the PC to send and receive faxes via the Konica Fax 9825. The Konica Fax 9825 contains a Class 1 or 2 fax modem, which is a particular fax modem standard that many fax software packages support. Using a...
  • Page 144 If the software is not running or the PC is turned off the Konica Fax 9825 will answer the call on the sixth ring.

  • Page 145: Chapter 13: Printing From The Pc

    Konica dealer, or from any local computer supply store. Connect the PC to the Konica Fax 9825 bi-directional parallel Centronics port as described in Step 14 of the " Setting up the Konica Fax 9825 " section on page 13.

  • Page 146: 1- Paper Size

    Æ Press , then ENTER Press Æ until the desired setting displays: None, Fax Only, Copy Only, Fax and Copy . Press Enter. You may select another option or press Stop to go to standby. Konica Fax 9825 User’s Manual...

  • Page 147: Fax/Pc Priority

    Printing from the PC Printer Menu Fax/PC Priority FastAccess: M33 (Default = PC) This feature selects the Fax or PC print priority. If you select the Fax Priority, all facsimile documents are printed before the PC is given printer access. If you select the PC priority, the PC is given printer access upon completion of printing the current facsimile documents or reports.

  • Page 148: Print Density

    Press the 2 lower corners of the feeder. This will unlock the feeder and allow it to drop down into place. Place documents into the manual feeder face down. Adjust the paper guides to the width of the paper or document you have loaded. Konica Fax 9825 User’s Manual...

  • Page 149: Chapter 14: Using The Machine On A Network

    Konica Fax 9825. Network Faxing The Konica Fax 9825 has a fax modem that is Class 2 compatible. This means that any PC fax software that communicates with a Class 2 modem (which includes most fax packages on the market today) will work with the Konica Fax 9825.

  • Page 150: Chapter 14 Using The Machine On A Network

    If inbound faxing to the network is desired then the server/host is configured to answer incoming calls. In this case the Konica Fax 9825 will not answer the fax calls as the call will be answered by the fax software and then stored on the fax server.

  • Page 151: Chapter 15: Accessing The Supervisor Menu

    5Supervisor Functions Chapter 15 Accessing the Supervisor Menu The Supervisor Menu contains a number of parameters and features that can be configured as Supervisor options. These options are placed in the Supervisor Menu to provide an optional level of protection. The Supervisor Menu may be protected by requiring a password entry to access the menu.

  • Page 152: Chapter 15 Accessing The Supervisor Menu

    The machine number must identify the telephone number of your machine or company. The machine name must identify the person or company sending the document. The ID number and name can contain up to 20 characters each. Konica Fax 9825 User’s Manual...

  • Page 153: Speed Dial Key

    Accessing the Supervisor Menu Speed Dial Key To program the machine ID: Press Menu. Press 5 to select the Supervisor Menu. If required, enter Supervisor Menu password. Press 2 to select the Fax ID number menu option. You will see the following display: ___Fax_ID_number___ Enter phone number:...

  • Page 154: Pause Key

    Press 2 to select the PAUSE key menu option. _____PAUSE____ Pause key: ¾ Pause only Æ Press , then ENTER Press Æ until the desired option is shown: Pause only or Dial options menu . Press Enter. Konica Fax 9825 User’s Manual...

  • Page 155: Lcd Contrast

    Accessing the Supervisor Menu LCD Contrast LCD Contrast FastAccess: M533 (Default = 5) You may want to adjust the display contrast to compensate for different office lighting conditions. To set the display contrast. Press Menu. Press 5 to select the Supervisor Menu. If required, enter the Supervisor Menu password.

  • Page 156: Button Sound

    Press 5 to select the Button sound menu option. ___Button_sound___ Button sound: ÿHigh Press ‡, then ENTER Press ‡ until the desired setting displays: Low, Medium, High, or Off. Press Enter. You may select another option or press Stop to go to standby. Konica Fax 9825 User’s Manual...

  • Page 157: Alarm Sound

    Accessing the Supervisor Menu Alarm Sound Alarm Sound FastAccess: M536 Use this feature to adjust the volume of the various alarms that are generated by the machine. Alarms are used during a number of circumstances. For example, when pressing Enter to accept a setting a confirmation alarm is heard.

  • Page 158: Mail/Poll/Relay Menu

    Press 5 to select the Timestamp menu option. ____Timestamp____ Timestamp: ¾ Æ Press , then ENTER Press Æ until the desired setting displays: Yes or No . Press Enter. You may select another option or press Stop to go to standby. Konica Fax 9825 User’s Manual...

  • Page 159: Language

    The Access Menu allows the configuring of a number of options. From this menu you may enable or disable Department Codes, activate Confidential Receive and print Confidential faxes, and run a Self Test on the Konica Fax 9825. You may also set two different security modes, Supervisor Access and Machine Access.

  • Page 160: _Supervisor_Access

    Enter a password using the numeric keypad. You must use at least four digits for the password. Press Enter. Type the password again to confirm it. Press Enter. You may select another option or press Stop to go to standby. Konica Fax 9825 User’s Manual...

  • Page 161: 2- Confidential Rcv

    If you set Password Require make sure to record the password in some manner. If the password is forgotten you will not be able to use the Konica Fax 9825.

  • Page 162: 4- Department Codes

    Billing Report can be printed that sorts all fax jobs by department. This report will be printed automatically whenever the Automatic Activity Report is printed. The Department Codes Menu allows access to setting up the Department Code option and to printing the Billing Report. Konica Fax 9825 User’s Manual...

  • Page 163: Billing Report

    Accessing the Supervisor Menu Access Menu Enable/Disable Department Codes FastAccess: M5741 The Department Code feature is enabled or disabled with this menu. To enable Department Codes: Press Menu. Press 5 to select the Supervisor Menu. If required, enter the Supervisor Menu password. Press 7 to select the Access menu option.

  • Page 164: Remote Test

    FastAccess: M575 The Remote Test feature can be enabled in order to allow a remote location to call up and run a diagnostic test on the Konica Fax 9825. You may be instructed by a service representative to enable this feature.

  • Page 165: Send Setup

    Accessing the Supervisor Menu Remote Test Press 1 to select the Receive setup menu option. ____Remote_setup____ Receive: ¾ Allowed Æ Press , then ENTER Press Æ until the desired setting displays: Allowed or Not allowed . Press Enter. If you selected Allowed , you will be asked to enter a password for remote setups.
  • Page 166 Enter phone number Enter the phone number that the setup information is to be sent to. Press Enter. The Konica Fax 9825 will call the number you typed and send the informa- tion you specified. Konica Fax 9825 User’s Manual...

  • Page 167: Chapter 16: Troubleshooting And Maintenance

    Chapter 16 Troubleshooting and Maintenance This chapter covers troubleshooting common problems with the Konica Fax 9825. In addition there are some maintenance tips to keep your machine in working order. Self Test FastAccess: M15 Use this test procedure to check the hardware features on the machine and generate a self-test report.

  • Page 168: Chapter 16 Troubleshooting And Maintenance

    Solving Problems with Your Machine Refer to the information and instructions in this section when you experience problems with your Konica Fax 9825. If one of your documents jams in your machine's document feeder, you will need to clear the jam. See the " Clearing a Document Jam " section on page 160.
  • Page 169 Troubleshooting and Maintenance Solving Problems with Your Machine is worn or damaged. When this occurs, your machine will beep repeatedly and an error message will appear on the display. If the jammed document is skewed or crumpled inside the document feeder, preventing the machine from moving the page automatically, follow these instructions: Grasp the control panel and pull upward until it releases.
  • Page 170 For best results, select a paper that has been developed specifically for photocopying and laser printer. Be sure to fan the paper before loading it into the paper cassette. To clear a printer paper jam: Turn the power switch OFF. Konica Fax 9825 User’s Manual...
  • Page 171 Troubleshooting and Maintenance Solving Problems with Your Machine Lift the document table and swing it out of the way. At this point, don’t try to remove any paper you see jammed in the slot where received faxes or copies exit onto the copy stacker. Document Table Cover (check...
  • Page 172 Push the paper down until it is under the plastic tabs. (Make sure the rear paper stop and the side guides fit snugly against the paper.) Slide the paper cassette all the way back into your machine. Close the document table. Turn the power switch back ON. Konica Fax 9825 User’s Manual...

  • Page 173: Replacing The Toner Cartridge

    250 pages. Once those 250 pages have printed the display will change to No Toner. When No Toner is displayed, the Konica Fax 9825 will not print. Therefore, it is important that you change the Toner Cartridge when the Low Toner message is displayed.
  • Page 174 Document Table Cover Release Buttons Using your index fingers, push in the cover release buttons on the side of the copy stacker until you hear a click. Then lift the copy stacker. Konica Fax 9825 User’s Manual...
  • Page 175 Troubleshooting and Maintenance Solving Problems with Your Machine Pull the blue knob on the old toner cartridge all the way toward you. While still holding onto the blue knob, carefully pull the old toner cartridge out of the image drum unit. Dispose of it in the plastic bag you received with your new toner cartridge.
  • Page 176 Close the document table. Turn the power switch back ON. Konica Fax 9825 User’s Manual...
  • Page 177 Troubleshooting and Maintenance Solving Problems with Your Machine Print a cleaning page as described in the " Pages you print or copy look spotty " section on page 175.

  • Page 178: Replacing The Image Drum Unit

    Contact your Konica Authorized Dealer to order one. Ensure that the power is turned OFF (the 0 should be pressed down), then lift the document table.

  • Page 179: Problem Checklist

    Problem Checklist Your Konica Fax 9825 has many features and functions that allow it to operate in different ways. If you are experiencing a problem, read through this list of common problems and solutions before calling your Konica authorized dealer.

  • Page 180: Paper Tray

    If you have connected an external telephone to the TEL outlet on the back of your Konica Fax 9825, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial lone, your machine may be using the wrong dialing method (pulse or tone) for your area.
  • Page 181 Background settings (see the " Communication Features " section on page 68). Make a copy of the document on the Konica Fax 9825 to verify that the scanner is working properly. This problem may also be caused by telephone line interference.

  • Page 182: Your Received Faxes Sometimes Look Distorted

    See the " Reducing Faxes to Fit " section on page 83. This type of problem could also be communication related. Contact a service technician for assistance. Konica Fax 9825 User’s Manual...
  • Page 183 Troubleshooting and Maintenance Problem Checklist Pages you print or copy look spotty Print a cleaning page to remove excess toner. Press Menu. Press 3 to select the Printer menu. Press 7 to select the Clean the printer menu option. A cleaning page will be printed.

  • Page 184: Messages

    Unrecognized Error while printing from PC. Make sure you are printing File Format only from Windows using the supplied Konica Fax 9825 print driver. Check parallel connections. Do not use a cable longer than 10 feet in length. Scanner Error White reference information invalid.

  • Page 185: Error Codes

    Troubleshooting and Maintenance Error Codes Error Codes The error codes in the Status column of the Fax Activity Report indicate the machine experienced a problem during an operation. The error codes are only printed on the reports. If an error code appears, try the operation again. If the problem still exists, contact your service representative.

  • Page 186: Maintaining Your Konica Fax 9825

    Maintaining Your Konica Fax 9825 In order to keep your Konica Fax 9825 machine in good working order, it is important to perform some routine maintenance on it. There are three areas that need your attention. The LED array, the scanning mechanism, and the housing.
  • Page 187 Troubleshooting and Maintenance Maintaining Your Konica Fax 9825 Cleaning the LED Array Lift the document tray Push in the tabs on the side of the copy stacker until you hear a click. Then lift the copy stacker. LED array Locate the LED array on the underside of the copy stacker. Wipe it with a lens cleaning pad.

  • Page 188: Service Information

    Shipping Your Konica Fax 9825 If you need to ship your Konica Fax 9825 machine for repair, it is best to use the original packing materials. Send only the Konica Fax 9825 unit. Do not send the image drum unit, toner cartridge, or other accessories.

  • Page 189: Consumables And Replacement Parts

    Consumable items and replacement parts are available for purchase through your dealer branch. Consult the dealer from whom you purchased your Konica Fax 9825. All Konica Fax 9825 dealers in the US and Canada are also Authorized Service Dealers. Call 1-800-825-5664 for the nearest Authorized Sales and Service location.
  • Page 190 Troubleshooting and Maintenance Consumables and Replacement Parts Konica Fax 9825 User’s Manual...

  • Page 191: Chapter 17: Specifications

    Chapter 17 Specifications The following information highlights the technical specifications of the Konica Fax 9825. Arrangement Desktop type Weight 35 pounds (77kg) Dimensions (W X D X H) 18.4” x 17.4” x 11” (467 x 442 x 279 mm) Line Connection...

  • Page 192: Specifications

    Per Configuration PTT Requirements Insulation Resistance Per Configuration PTT Requirements Spurious Signal Level Below Transmit Signal Level 4 - 8KHz -20 dB 8 - 12KHz -40 dB 12KHz - up (4KHz slots) -60 dB Transmit Header Print Konica Fax 9825 User’s Manual...
  • Page 193 Specifications On / Off Selectable Yes (Service Accessible, default "ON" for US) Local machine date and time Local machine ID Local machine name Transmit page count Fax job # Yes (Service Accessible, default "ON") Speed dial receiver information Yes (Service Accessible, default "ON") Retransmission notification Yes (Service Accessible, default "ON") Receive Header Print...
  • Page 194 Cold status (Power OFF) to print status Approximately 60 seconds Receive Fax Print Reduction Auto Continuously auto adjustable in 1% increments to adjust received document size to paper size in tray – 2 Dimensional reduction Default Auto Reduce Konica Fax 9825 User’s Manual...
  • Page 195 Specifications Selectable Yes (Auto Reduce, 97%, Off) Recording Resolution Horizontal 8 pel/mm Vertical Variable - Automatically adjusted to the paper length Standard mode 3.85 to 5.06 line/mm Fine mode 7.7 to 10.13 line/mm Superfine mode (Copy) 15.4 to 20.26 line/mm Fixed 3.85 line/mm (STD) 7.7 line/mm (FINE, COPY)
  • Page 196 Sequential Broadcasting Delayed Sequential Broadcasting Yes - One delay time per group Memory Substitution Reception Memory Resend Yes, from last successful page plus 1st page sent Telephone Accessory Provisions Telephone/TAD Port FAX / TEL Switch Konica Fax 9825 User’s Manual...
  • Page 197 3V Lithium coin cell Documents 1 hour memory protection, optional 7.2V NiCad battery for 72-hour backup PC Printer Printer Emulation Windows GDI printing PC Interface Parallel port, (Centronics) Bi-Di Software Konica Fax 9825 PC Connectivity, 2 disks for Microsoft Windows included...
  • Page 198 Protocol Monitor Report Self-Test Report Electronic Sensors Document in ADF Start of scan Scanner open Out of paper Low toner Out of toner Printer paper position sensor Printer cam position sensor Diagnostics Power on Service Mode Konica Fax 9825 User’s Manual...
  • Page 199 Specifications Operator Self test Error messages and codes Remote Diagnostics Audible Feedback Alarm Accept/Reject PC Fax Compatibility Class 1, 2; supports both sending and receiving; binary file transfer Consumable Life Toner 2,500 page capacity at 4% density Drum / Developer Kit 20,000 pages @ 15 pages/ job 18,000 pages @ 7 pages/ job 16,000 pages @ 3 pages/ job...
  • Page 200 The printer interface cable is not provided with the machine. The length of the cable should be less than 10 feet (3 m). The cable should be shielded. Every pair of wires in the cable should be twisted. Konica Fax 9825 User’s Manual...

  • Page 201: Index

    Index Index Cancel a Polling Job, 106 Cancel a Transmission, 67 Cancel Auto Start, 59, 91 Cancel Pending Jobs, 43 Card Stock, 161 Cartridge, 165 Access Menu, 151 Handling, 13 Access Mode, 152–153 Cassette Activity Report, 115–117 Installing Second, 23 Alarm Volume, 149 Selecting, 85–86 Allow Long Pages, 51, 62...
  • Page 202 Enable/Disable Department Codes, 155 Forwarding Faxes, 87 Enlarging Documents, 47 Enter Key, 36 Envelopes, 140 Erase Mailbox Content, 111 Error Codes, 177 Group Dial, 56 Error Correction Mode, 58, 70, 93 Group Dial - Ad Hoc, 63 Konica Fax 9825...
  • Page 203 Index Group Dial - One Time, 63 LCD Contrast, 147 Group Dial Pause, 63 Lightness, 140 Groups, 95–96 Linked Dialing, 57 Listen to Dial, 147 Loading a Document, 61 Loading Paper, 17 Long Documents, 51 Halftone, 35, 50–51, 69 Long-Distance, Reducing Costs, 64 Help Reports, 115 Low Toner Message, 165 Hook Flash, 59, 91...
  • Page 204 Pause, 58, 91 Pause Key, 34 Pauses and other Dial Options, 57, 146 PBX, 174 PBX Prefix, 73 Networking the Konica Fax 9825, 141 Number of Fax Copies, 84 Configuration Program, 131 Number of Redials, 71 Receiving Faxes, 136 Scanning Documents, 134...
  • Page 205 Index Delete Document, 103 Report Header, 116 Secure, 101, 103 Report Options Menu, 117 Power Cord, 12 Reports, 115 Power Off Report, 116, 126 Billing, 115, 125 Print Density, 140 Broadcast, 116, 121 Print Mailbox Content, 111 Configuration, 115, 127 Printing from the PC, 29, 137 Fax Activity, 115–117 Printing Paper Jam, 162...
  • Page 206 Unpacking, 12 Stored Documents One-Touch Keys, 98 Subaddress, 65, 93 Supervisor Access Mode, 152 Voice Contact, 66 Supervisor Menu, 143 Voice/Fax Switch Mode, 80 Telephone Answering Machine, 80 Wide Documents, 161 Telephone Cord, 12 Telephone Line Connections, 21 Konica Fax 9825...
  • Page 207 Faxing 2-sided Documents Fast Access: M213 You no longer need to go to another copier in order to send two-sided originals. By accessing the 2-sided original option from the Next document menu, you can scan the entire document right from the fax machine. If selected, you will have 60 seconds to place the 2-sided original in the ADF and press Start.
  • Page 208 Press Start. After the entire document has been scanned, flip it over and place it in the ADF. It will automatically begin scanning the remainder of the document. You do not need to sort the pages when scanning the back sides of the document.
  • Page 209 Copying Two-sided Documents If desired, you may change the contrast to lighten or darken via the Contrast key. Press Start/Copy. Use the numeric keypad to enter the desired number of copies (from 1 to 99). The default is 1. Press Start/Copy to continue. Use the numeric keypad to enter the desired reduction percentage (from 50 to 200).
  • Page 210 Copying Two-sided Documents...

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