Konica Minolta 9830 Service Manual
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Konica Minolta 9830 Service Manual

Konica Minolta 9830 Service Manual

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SERVICE MANUAL
FAX MODEL
9830
MA Y 2000

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Summary of Contents for Konica Minolta 9830

  • Page 1 HOME SERVICE MANUAL FAX MODEL 9830 MA Y 2000...
  • Page 2 HOME FAX 9830 SERVICE MANUAL MAY 2000...

  • Page 3: Important Notice

    HOME IMPORTANT NOTICE Because of the possible hazards to an inexperienced person servicing this equipment, as well as the risk of damage to the equipment, Konica Business Technolo- gies strongly recommends that all servicing be per- formed by Konica-trained service technicians only. Changes may have been made to this equipment to improve its performance after this service manual was printed.

  • Page 4: Table Of Contents

    HOME CONTENTS 2.7 Telephone and Line Connectin ......2-14 SAFETY PRECAUTIONS ..........VII 2.8 Packing for Shipment .......... 2-14 CONFIGURATOR ............... X CHAPTER 1 – GENERAL INFORMATION B.PROGRAMMING AND INITIAL SETTINGS ....2-15 2.9 Initial Settings 2-15 1 GENERAL INFORMATION .......... 1-1 2.9.1 General Procedure of Key Operation ..
  • Page 5 7.4 Printing Test Failure ..........7-5 Disassembly Procedure Flow Chart ...... 4-4 7.5 No Local Copy ............. 7-6 Appearance of Fax 9830 ........4-5 7.6 Auto Dail Failure ............ 7-7 4.3.1 Document Table Cover ........4-6 7.7 Transmission Problem ........... 7-8 4.3.2 Rear Cover and NCU Cover ......
  • Page 6 1.2 External View and Component Names ....E-1 A3.1.3.1 Overview ..........A3-5 2 MECHANISM DESCRIPTION ........E-1 A3.1.4 JBIG Control (Not for Fax 9830) ....A3-8 2.1 General Mechanism ..........E-2 A3.1.5 Scanner Motor Control ......A3-11 2.2 Hopper Mechanism ..........E-2 A3.1.6 CPU Peripheral Circuits ......
  • Page 7 HOME 5 BUZZER SOUNDING PATTERNS ......F-12 5.1 Upon Start of PC Loading ........F-12 5.2 Upon Normal End ..........F-12 5.3 Upon Error Occurrence ........F-12 6 LIST OF ERROR CAUSES AND CORRESPONDING CODES ..............F-13 7 CAUTIONS ..............F-15 8 LOADING PROCESSING TIME ........

  • Page 8: Safety And Important Warning Items

    HOME SAFETY AND IMPORTANT WARNING ITEMS Read carefully the Safety and Important Warning Items described below to understand them before doing service work. IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this equipment, as well as the risk of damage to the equipment, Konica Corporation, strongly recommends that all servicing be performed only by Konica-trained service technicians.

  • Page 9: Safety Warnings

    HOME SAFETY WARNINGS MODIFICATIONS NOT AUTHORIZED BY KONCA Konica copiers are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Photocopier design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.

  • Page 10: Measures To Take In Case Of An Accident

    HOME PRECAUTIONS FOR ON-SITE SERVICE CAUTION: (1) Before performing maintenance work, read all relevant documentation (service handbook, technical notices, etc.) and proceed according to the prescribed procedure, using only the prescribed tools. Do not carry out any adjustments not described in the documentation. (2) If the power cord is damaged, replace it only with the specified power cord.
  • Page 11 HOME...

  • Page 12: General Information

    HOME Chapter 1 General Information Konica Business Technologies...

  • Page 13: General Performance

    (11) Copy stacker • Face down stacking: Max. 200* sheets • Face up stacking: Max. 10* sheets *Note 1: Konica recommended paper Note 2: Face down or face up stacking is changeable by the lever. Fax 9830 1 - 1...
  • Page 14 • ITU-T Rec. V.17: 2-wire modem for fax applications up to 14.4kbps • ITU-T Rec. V.34 (20) Transmission speed • 3.0 sec. per sheet of ITU-T No.1 evalution test chart (for Fax 9830) Note: This is Phase C at 3.85 line/mm. Fax 9830...
  • Page 15 (22) Error correction scheme • ITU-T ECM (23) Image memory • Basic model: 2.5 M-byte (Fax 9830) • Optional memory: 2.0/4.0 M-byte (24) Liquid crystal display (LCD) • Four lines of 20 characters for operation guidance, check and various kinds of infor-...

  • Page 16: Gereral User's Functions

    (3) Delayed feeder transmission (4) Memory transmission • 40 sessions (5) Delayed memory transmission (within 3 days) • 20 specified times for Fax 9830 (6) Sequential broadcast (Memory) • 150 stations for Fax 9830 (7) Delayed broadcast • 20 specified times (8) Confidential message transmission •...
  • Page 17 • 64 scale gradations (11) Page re-transmission (Only when memory TX mode) (12) Distinguishing text from pictures (13) Vertical reduction printing (Reduction rate is from 100% to xx%) Note: xx is Letter 72.8%, A4 77.5% Fax 9830 1 - 5...
  • Page 18 (27) Quick scanning (28) Time and date setting (29) Language selection • 2 languages (LCD and Report) (30) Distinctive ring detect (31) Restricted access (32) Beep sound Reports (1) Function list (2) Configuration (3) Phone directory Fax 9830 1 - 6...

  • Page 19: Gereral Maintenance Functions

    (4) Tone send test (When NCU board is installed.) (5) High-speed modem send test (When NCU board is installed.) (6) High-speed modem receive test (When NCU board is installed.) (7) MF tone test (When NCU board is installed.) Fax 9830 1 - 7...
  • Page 20 (16) Pulse (2kHz) send (When ISDN option board is installed.) (17) Pulse (N2kHz) send (When ISDN option board is installed.) Technical setup System reset • All data clear • Location data clear • Configuration data clear Default type set PC loading G4 PC loading Fax 9830 1 - 8...

  • Page 21: Gereral Appearance

    HOME General Appearance Figure 1.4.1 shows the general appearance of the Fax 9830. Stacker-Document Operation Panel Tray-Document Tray-Paper Fax 9830 1 - 9...
  • Page 22 HOME UNIQUE CAPS SPACE PAUSE 5900 9830 HELP OKIFAX SHIFT UP KONICA SHIFT SHIFT RIGHT LEFT MENU/EXIT REDIAL CLEAR ENTER HOOK STOP SHIFT DOWN PQRS WXYZ HYPHEN TYPE OF ORIGINAL START ALARM DARK NORMAL LIGHT SPEED DIAL COPY SERCH RESOLUTION...

  • Page 23: Basic Performance Specifications

    NA Letter (216 mm) G3/A4 Letter US/CANADA 211.3 mm for local copy ISO A4 (210 mm) G3/A4 208.6 mm for TX INT’L 211.3 mm for local copy (*1) Note (*1): Printing width will be 206 mm. Fax 9830 1 - 11...
  • Page 24 3) Weight, thickness and condition: Same as above Note: One single sheet should be loaded on the manual paper feeder for one occation. For best results use Konica recommended papers 1) Xerox 4200 (20-lb/75gm base weight paper) Fax 9830 1 - 12...
  • Page 25 355.6 13 330.2 8.27 10.76 273.4 11.46 13.76 349.6 12.76 324.2 8.32 211.3 8.11 8.32 211.3 8.32 211.3 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.09 2.3 0.08 0.09 0.09 0.09 2.3 0.08 0.09 0.09 Fax 9830 1 - 13...
  • Page 26 NA Letter size (2592-bits) direct contact image sensor Contrast control The Light and Dark contrasts (low contrast) will be automatically enhanced to improve image quality. Slice level shifting has 3 levels of switch selection on operation panel. Fax 9830 1 - 14...
  • Page 27 0 ms, when receiving in ECM mode of from a Konica receiving facsimile. 5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm when receiving from a non-Konica facsimile or non-ECM mode. Fax 9830 1 - 15...
  • Page 28 • ITU-T Rec. V.33 (14400/12000 bps) • ITU-T Rec. V.34 (33600/28800 bps) 2) Low-speed Modem • ITU-T Rec. V.21 channel 2 (300 bps) or equivalent 3) JBIG: (not on Fax 9830) 4) ISDN G4: ITU-T Rec. T.563, T.521, T.503, T.62, T.6, T.70 Fallback Automatic fallback will occur according to the following sequences by FTT, RTN or PPR.
  • Page 29 HOME Item Specifications Image transmission time 3.0 seconds at 33.6 kbps for Fax 9830 per sheet of ITU- T No.1 evaluation test chart. Note: This speed denotes the time interval correspond- ing to Phase C (message transmission phase) as referred to in ITU-T T.30.
  • Page 30 Bi-Centro interface. Note2: For details, see appendix “MFP product specifi- cation”. • This function can be used for Fax 9830 network printer service. The NIC (Network Interface Card) Ethernet Network print service (option) Adapter used for Fax 9830 is intended to be forward compatible with (future) products utilizing a Konica compatible interface.
  • Page 31 2) INT’L version Mode Typical power (W) Transmit 28 W Receive 355 W Local copy 360 W Standby 12 W (0.5 W) Note: ( ): When power save mode is set to ON. Chart: ITU-T No.1 Fax 9830 1 - 19...
  • Page 32 2) I/D unit x 1 (Already installed) 3) Toner cartrige x 1 4) Telephone line cord x 1 5) Document stacker x 1 6) One touch sheet x 1 (Already installed) 7) User’s guide x 1 Fax 9830 1 - 20...

  • Page 33: Reports And Lists

    (MENU key → Report Print) See Fig. 1-6-6-1 to Fig. 1-6-6-5 Telephone directory This report will be manually printed out and print destina- tions registered only. (MENU key → Report Print) See Fig. 1-6-7-1 to Fig. 1-6-7-14 Fax 9830 1 - 21...
  • Page 34 See Fig. 1-6-15-1 and Fig. 1-6-15-2 NIC (Network Interface Card) configuration This report will be manually printed out for maintenance purpose. (MENU: No.8 → Report Print: No.9) See Fig. 1-6-16-1 and Fig. 1-6-16-2 This report is not available for localization. Fax 9830 1 - 22...

  • Page 35: Active Memory Files P1

    KONICA SYS-37 CALLING 12/24 19:00 KONICA SYS-38 CALLING POLLING TX/RX DATE TIME DISTANT STATION ID MODE PAGES POLLED 12/24 12:05 123456789012345678901234 POLLING Fig. 1-6-1-1 Active Memory Files P1 (In case of more than 1 page) Fax 9830 1 - 23...

  • Page 36: Active Memory Files P2

    PERSONAL BOX BOX NO. MODE ENTRIES PAGES CONF CONF CONF CONF POLL POLL POLL POLL POLL POLL POLL POLL POLL POLL POLL POLL Fig. 1-6-1-2 Active Memory Files P2 (In case of more than 1 page) Fax 9830 1 - 24...

  • Page 37: Active Memory Files

    • Prints the opened condition of Personal Box. • Mode shows the type of Box. • Entries prints the number of receipt times stored in the memory. • Pages prints the number of total pages of each Box. Fax 9830 1 - 25...

  • Page 38: Activity Report

    (4) Total TX and total RX time (5) Date of transmission or reception (6) Time when the communication started (7) Length of time for which the Fax 9830 was connected to the line (8) Identification of the remote station • Personal ID/CSI(TSI)/Location ID/Dial number/Called TID/Calling TID (9) Mode of the communication •...

  • Page 39: Message Confirmation (Normal Report)

    HOME MESSAGE CONFIRMATION 12/24/1998 17:05 ID=KON DATE S,R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 0'20" 123456789012345678901234 CALLING 0000 IMAGE Fig. 1-6-3-1 Message Confirmation (When the transmission is normal end.) Fax 9830 1 - 27...

  • Page 40: Message Confirmation (Error Report)

    HOME MESSAGE CONFIRMATION Printed only when Error page 12/24/1998 17:05 ID=KON DATE S.R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 0'20" 123456789012345678901234 CALLING 0000 POSSIBLE ERROR PAGE:*001*002 IMAGE Fig. 1-6-3-2 Message Confirmation (Error report) Fax 9830 1 - 28...
  • Page 41 (4) Total TX and total RX time (5) Date of transmission or reception (6) Time when the communication started (7) Length of time for which the Fax 9830 was connected to the line (8) Identification of the remote station • Personal ID/CSI(TSI)/Location ID/Dial number/Called TID/Calling TID (9) Mode of the communication •...

  • Page 42: Broadcast Entry Report P1

    112=KONICA-000C 113=KONICA-000D 114=KONICA-000E 115=KONICA-000F 116=KONICA-0010 117=KONICA-0011 118=KONICA-0012 119=KONICA-0013 120=KONICA-0014 121=KONICA-0015 122=KONICA-0016 123=KONICA-0017 124=KONICA-0018 125=KONICA-0019 126=KONICA-001A 127=KONICA-001B 128=KONICA-001C 129=KONICA-001D 130=KONICA-001E 131=KONICA-001F 132=KONICA-0020 133=KONICA-0021 134=KONICA-0022 135=KONICA-0023 136=KONICA-0024 137=KONICA-0025 138=KONICA-0026 139=KONICA-0027 140=KONICA-0028 Fig. 1-6-4-1 Broadcast Entry Report (1/2) Fax 9830 1 - 30...

  • Page 43: Broadcast Entry Report P2

    HOME BROADCAST ENTRY REPORT P2 12/24/1998 17:04 ID=TAKASAKI LOCATION ID KEYPAD 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 Fig. 1-6-4-2 Broadcast Entry Report (2/2) Fax 9830 1 - 31...

  • Page 44: Broadcast Entry Report

    Speed Dial No.1, No.50, and No.100) (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) Required transmission address (Speed dial) (5) Registered location ID (6) Required transmission address (Ten key dial) Fax 9830 1 - 32...

  • Page 45: Broadcast Confirmation Report P1

    126=KONICA SYS126 127=KONICA SYS127 128=KONICA SYS128 129=KONICA SYS129 130=KONICA SYS130 131=KONICA SYS131 132=KONICA SYS132 133=KONICA SYS133 134=KONICA SYS134 135=KONICA SYS135 136=KONICA SYS136 137=KONICA SYS137 138=KONICA SYS138 139=KONICA SYS139 140=KONICA SYS140 Fig. 1-6-5-1 Broadcast Confirmation Report P1 Fax 9830 1 - 33...

  • Page 46: Broadcast Confirmation Report P2

    HOME BROADCAST CONFIRMATION REPORT P2 12/24/1998 19:22 ID=KON LOCATION ID PAGES RESULT KEYPAD 123456789012345678901234 123456789012345678901234 123456789012345678901234 123456789012345678901234 123456789012345678901234 123456789012345678901234 123456789012345678901234 123456789012345678901234 123456789012345678901234 123456789012345678901234 Fig. 1-6-5-2 Broadcast Confirmation Report P2 Fax 9830 1 - 34...

  • Page 47: Broadcast Confirmation Report

    (7) Required transmission address (Speed dial) (8) Registered location ID (Speed dial) or Identification of the remote station (9) Required transmission address (Ten key dial) (10) Transmitted number or pages for each address (11) Identification of the result of communication Fax 9830 1 - 35...

  • Page 48: Configuration P1

    < 64 > PC/FAX SWITCH < 65 > CNG COUNT *2/*9 < 66 > RING RESPONSE 1 RING *2/*9 < 67 > DISTINCTIVE RING *2/*9 Fig. 1-6-6-1 Configuration P1 (In case of Service Bit = ON) Fax 9830 1 - 36...

  • Page 49: Report Options

    RELAY REPORT NO. = 6411 ISDN-TID COUNTRY CODE = 081 *4/*7 ISDN NO. = 02732442117 *4/*7 ISDN ID = Okidata *4/*7 ISDN-SUB ADDRESSING = 123456 *4/*7 Fig. 1-6-6-2 Configuration P2 (In case of Service Bit = ON) Fax 9830 1 - 37...

  • Page 50: Configuration P3

    < 33 > TONER COUNT CLEAR < 34 > PARALLEL PICK UP < 35 > PRINT PRIORITY < 36 > JBIG FACILITY < 37 > LLC CHECK Fig. 1-6-6-3 Configuration P3 (In case of Service Bit = ON) Fax 9830 1 - 38...

  • Page 51: Configuration P1

    < 67 > DISTINCTIVE RING *2/*9 Fig. 1-6-6-4 Configuration P1 (In case of: Service Bit OFF, Skipped by xpara bit, No LAN option board, No G4 option board, and registration of the incoming transmission TEL No.) Fax 9830 1 - 39...

  • Page 52: Configuration P2

    • LAN Options (No. 80 to No. 82) (5) Telephone number (6) Forwarding number (7) ISDN-TID: Country code, ISDN No. and ISDN ID (8) ISDN-SUB Adderess (9) Technical programmed function parameters • Setup (No. 01 to No. 37) Fax 9830 1 - 40...
  • Page 53 In the Reverse Data command, the HSK card could not transmit all the notification data from the higher modules. (In case a communication error has occurred between the HSP and host.) HSP Error 00 Others Fax 9830 1 - 41...

  • Page 54: Telephone Directory P1

    ON / 33.6K / G4 ALT# 0010 29 KONICA SYS29 LOC# 1234567890123456789012345678901234567890 ON / 33.6K / G4 ALT# 0010 30 KONICA SYS30 LOC# 0010 ON / 33.6K / G4 ALT# 0010 Fig. 1-6-7-1 Telephone Directory P1 Fax 9830 1 - 42...

  • Page 55: Telephone Directory P2

    58 KONICA SYS58 LOC# 0010 ON / 33.6K / G4 59 KONICA SYS59 LOC# 0010 ON / 33.6K / G4 60 KONICA SYS60 LOC# 1234567890123456789012345678901234567890 ON / 33.6K / G4 Fig. 1-6-7-2 Telephone Directory P2 Fax 9830 1 - 43...

  • Page 56: Telephone Directory P3

    88 KONICA SYS88 LOC# 0010 ON / 33.6K / G4 89 KONICA SYS89 LOC# 1234567890123456789012345678901234567890 ON / 33.6K / G3 90 KONICA SYS90 LOC# 0010 ON / 33.6K / G4 Fig. 1-6-7-3 Telephone Directory P3 Fax 9830 1 - 44...

  • Page 57: Telephone Directory P4

    118 KONICA SYS118 LOC# 0010 ON / 33.6K / G4 119 KONICA SYS119 LOC# 1234567890123456789012345678901234567890 ON / 33.6K / G4 120 KONICA SYS120 LOC# 0010 ON / 33.6K / G4 Fig. 1-6-7-4 Telephone Directory P4 Fax 9830 1 - 45...

  • Page 58: Telephone Directory P5

    138 KONICA SYS138 LOC# 0010 ON / 33.6K / G4 139 KONICA SYS139 LOC# 0010 ON / 33.6K / G4 140 KONICA SYS140 LOC# 1234567890123456789012345678901234567890 ON / 33.6K / G4 Fig. 1-6-7-5 Telephone Directory P5 Fax 9830 1 - 46...

  • Page 59: Telephone Directory

    • When an ISDN board is mounted: G3-ECHO/G3-RATE/MODE • When no ISDN board is mounted: G3-ECHO/G3-RATE (8) Programmed batch transmission time • Batch transmission time can be set for SPEED DIAL 31 to 40 only. Fax 9830 1 - 47...

  • Page 60: Power Outage Report

    (5) Reserved/transmission time (6) Communication time (7) Identification of the remote station (8) Mode of the communication CONF(Confidential reception)/CALLED(Memory reception)/B.C.(Broadcast TX) (9) Total number of reserved documents or transmitted pages (10) Result of the communication LOST Fax 9830 1 - 48...

  • Page 61: Confidential Rx Report

    (3) Sender ID (4) Date of transmission or reception (5) Time when the communication started (6) Length of time for which the Fax 9830 was connected to the line (7) Identification of the remote station (8) Mode of the communication •...

  • Page 62: Protocol Dump P1

    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Fig. 1-6-10-1 Protocol Dump P1 (G3) Fax 9830 1 - 50...

  • Page 63: Protocol Dump P2

    (15) Common information of ITU-T V.34 TX/RX (16) Modem trace (17) RX: DIS/DTC/DCS/NSF/NSS/NSC (page 2) (18) Received telephone number (page 2) (19) Received SEP/SUB (page 2) (20) Common information of ITU-T V.34 TX/RX (page 2) (21) Modem trace (page 2) Fax 9830 1 - 51...

  • Page 64: Self Diagnosis Report

    DEFAULT VERSION aaaa HASH hhhh DEFAULT TYPE MODEM VERSION hhhh RAM1 RAM2 CARTRIDGE bbbb *1/*4 OPT-MEM DEVICE ID FAX 9830 *2/*3 *2/*5 ISDN BOARD *2/*6 CPU-ROM VERSION aaaa HASH hhhh CPU-RAM PROGRAM VERSION aaaa HASH hhhh DPRAM Fig. 1-6-11-1 Self Diagnosis Report...
  • Page 65 DEFAULT VERSION aaaa HASH hhhh DEFAULT TYPE MODEM VERSION hhhh RAM1 RAM2 CARTRIDGE bbbb *1/*4 DEVICE ID FAX 9830 *2/*3 ISDN BOARD *2/*6 CPU-ROM VERSION aaaa HASH hhhh CPU-RAM PROGRAM VERSION aaaa HASH hhhh DPRAM Fig. 1-6-11-2 Self Diagnosis Report (In case of no MEM. board and no LAN board)
  • Page 66 The initial sequence of the ISDN LSI cannot be excuted upon power on. (No response for the command, NG response) nn=05 ISDN LSI abnormality The result of ISDN LSI testing function is NG: (ROM/RAM test, Loop test) Fax 9830 1 - 54...
  • Page 67 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 Fig. 1-6-12 Debug Log Information Fax 9830 1 - 55...

  • Page 68: Function List P1

    < 01 > TSI/CSI < 02 > SENDER ID < 03 > PERSONAL BOX < 04 > MEM. PASSWORD < 05 > RESTRICT ID < 06 > ISDN-TID < 07 > ISDN-SUB NO. Fig. 1-6-13-1 Function List P1 Fax 9830 1 - 56...

  • Page 69: Function List P2

    ON/OFF < 64 > PC/FAX SWITCH ON/OFF < 65 > CNG COUNT 1-5 TIMES *2/*10 < 66 > RING RESPONSE 1RING/5/10/15/20 SEC *2/*10 < 67 > DISTINCTIVE RING OFF/ON/SET *2/*10 Fig. 1-6-13-2 Function List P2 Fax 9830 1 - 57...

  • Page 70: Function List P3

    < 80 > AUTO TRAY SW ON/OFF < 81 > PAPER SIZE CHECK ON/OFF < 82 > LAN PRINT T.O. 5SEC/30SEC/5MIN COUNTER DRUM COUNT TONER COUNT *1/*8 DRUM(T) COUNT PRINT COUNT SCAN COUNT PRINTER CLEANING Fig. 1-6-13-3 Function List P3 Fax 9830 1 - 58...

  • Page 71: Function List P1

    < 03 > PERSONAL BOX < 04 > MEM. PASSWORD < 05 > RESTRICT ID Fig. 1-6-13-4 Function List P1 (In case of : Service Bit=OFF, Skipped by xpara bit, No LAN option board, and No G4 option board) Fax 9830 1 - 59...

  • Page 72: Function List P2

    < 65 > CNG COUNT 1-5 TIMES *2/*10 < 67 > DISTINCTIVE RING OFF/ON/SET *2/*10 Fig. 1-6-13-5 Function List P2 (In case of : Service Bit=OFF, Skipped by xpara bit, No LAN option board, and No G4 option board) Fax 9830 1 - 60...

  • Page 73: Function List P3

    < 73 > ERR. REPORT (MCF.) ON/OFF COUNTER DRUM COUNT PRINT COUNT SCAN COUNT PRINTER CLEANING Fig. 1-6-13-6 Function List P3 (In case of : Service Bit=OFF, Skipped by xpara bit, No LAN option board, and No G4 option board) Fax 9830 1 - 61...
  • Page 74 • Redial tries: 1 to 5 (in one-try steps) • Redial interval: 1 to 12 (in one-minute steps) *13: Machine setting No. 26 (power save mode) is not printed when the ISDN/LAN board is mounted. Fax 9830 1 - 62...

  • Page 75: Group Directory (Speed Dial)

    131 = KONICA-001F 132 = KONICA-0020 133 = KONICA-0021 134 = KONICA-0022 135 = KONICA-0023 136 = KONICA-0024 137 = KONICA-0025 138 = KONICA-0026 139 = KONICA-0027 140 = KONICA-0028 Fig. 1-6-14-1 Group Directory for Fax 9830 Fax 9830 1 - 63...
  • Page 76 (1) Title of the list (2) Date and time when the list was printed (3) Sender ID (4) Registered Group No. and ID (5) Registered location ID (up to 15 characters) Fax 9830 1 - 64...

  • Page 77: Protocol Dump P1

    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 DISC 45 16 Fig. 1-6-15-1 Protocol Dump P1 (ISDN option) Fax 9830 1 - 65...

  • Page 78: Protocol Dump P2

    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Fig. 1-6-15-2 Protocol Dump P2 (G4 option) Fax 9830 1 - 66...
  • Page 79 (14) COMMN MODE (15) COMMN SPEED (16) FLOW CONTROL PARAM. (17) TID (18) SETUP (19) DISC (20) CR/CN, CA/CC, CQ/CI, RQ/RI, SQ/SI (21) TBR/TCC/TCR/TCA (22) CSS (23) RSSP/RSSN (24) CD/CL (25) RDCLP (26) CDS (27) CDUI Fax 9830 1 - 67...

  • Page 80: Nic Configuration

    Subnet Mask : 255.255.255.0 Gateway addr: 192.168.1.254 NetWare status NWPrint mode: Failed EtherTalk status Zone Name : * Type Name : LaserWriter Object Name : ML1E4048 MAC Address : 00:80:92:1E:40:48 Fig. 1-6-16-1 NIC Configuration (10 Base T/2 NIC) Fax 9830 1 - 68...
  • Page 81 HOME ********************************************************************************* *User name: SUPERVISOR(2) Queue: ODC_SRV312/OKI_220777_PRQ *File name: Server KON_220777 *Directory: *Description: 16 - Notepad April 20, 1998 12:04 p.m. ********************************************************************************* Fig. 1-6-17 Banner Sheet Fax 9830 1 - 69...

  • Page 82: Chapter 2 - Installation

    HOME Chapter 2 Installation Konica Business Technologies...

  • Page 83: A.setup Information

    (See 2.7) Packing for shipment (See 2.8) General procedure key operation (See 2.9.1) Technical functions (See 2.9.2) Technical functions (Setup) (See 2.9.2.3) User's functions (See 2.9.3) Location programming (See 2.9.4) User's functions (Setup) (See 2.9.5) Fax 9830 2 - 1...
  • Page 84 Off-line tests (See 2.9.9) On-line tests (See 2.9.10) Installation of optional units (See 2.10) #1: For operation and registration, see Fax 9830 Handbook. #2: Memory board, G4 option board, LAN option board, Second cassette unit etc.,. Fax 9830 2 - 2...

  • Page 85: Site Selection

    • Pressure: Equivalent to altitude of 2500m (8020 feet) and below. (5) Exposure • Within five minutes at luminous intensity 2000 lux. (6) Required space for installation • The facsimile requires the space as shown below for safety and good oprebility. 11.81" 11.81" (300mm) (300mm) Fax 9830 2 - 3...
  • Page 86 • A place near a heat souce or exposed to vibration • A dusty place • A place in the atmosphere of acid gas, or steam etc., • A place exposed to quick temperature changes Fax 9830 2 - 4...

  • Page 87: Unpacking

    Packing tape Packing tape Carton label Figure 2.3.1 Unpacking Procedure (1) (2) Take out the accessory box from the carton box. (See figure 2.3.2) (3) Take out the machine with plastic wrapper from the box. Fax 9830 2 - 5...
  • Page 88 HOME Box-Accessories Connecting Codes Toner Cartrige Stacker Document OKIFAX 5700/5900 Fax 9830 Pad-Assy (L) 40932401 Pat-Assy (R) 40932402 Box-Individual Bar Code Figure 2.3.2 Unpacking Procedure (2) Fax 9830 2 - 6...

  • Page 89: Contents Identification

    After having taken out the machine and accompainied accessaries from the carton box, check the contents according to the following list. Table 2.4.1 Contents List Item No. Name Q’ty Remarks Fax 9830 facsimile AC power cord I/D unit Already installed. Toner cartridge Document stacker Telephone line code One touch sheet Already installed.

  • Page 90: Installation Of Attachments

    • Peel off the fixed tape attached to the tray-paper. • Open the tray-document and tray-paper. Figure 2.5.1 Toner Cartridge Installation (1) • Take the plastic cover out of the ID unit. Figure 2.5.2 Toner Cartridge Installation (2) Fax 9830 2 - 8...
  • Page 91 • Ensure that the plastic tab on the light-hand side of the toner cartridge recess line up with the groove on the toner cartridge. • Press down on both ends to make sure the cartridge is fully seated. Expanded view Figure 2.5.4 Toner Cartridge Installation (4) Fax 9830 2 - 9...
  • Page 92 • Clean the toner scattered in the vicinity of the toner cartridge using a cloth moistened with cold water. Do not use hot water since it makes the toner stick there. • Close the tray-paper until the buttons have been locked completely. Fax 9830 2 - 10...
  • Page 93 • Sheets must not exceed the paper full marker of the new paper limit indication. If excessive sheets are set, it will cause paper jams. • After loading the new paper, push it forward into the slot at the front of the facsimile unit it locks. Fax 9830 2 - 11...
  • Page 94 HOME 3) Document stacker • Hang the document stacker onto hanging position. Fax 9830 2 - 12...

  • Page 95: Ac Cord Connection

    AC cord to the machine and insert the male pulg of the AC cord to the inlet receptacle. Turn the power switch ON and check that the display shows “(TIME and MEMORY FREE 100%)” message indicating the standby state. Power Switch Fax 9830 2 - 13...

  • Page 96: Telephone And Line Connectin

    Exchange line External telephone cable Packing for Shipment Caution: When packing the Fax 9830 for shipment, REMOVE THE IMAGE DRUM AND TONER FROM THE UNIT AND SHIP SEPARATELY! Failure to do this will result in damege to the machine. Fax 9830...

  • Page 97: B.programming And Initial Settings

    Note2: Speed access numbers are fixed. Some of them cannot be used (skipped) depending on the destination of delivery and whether the machine is equipped with any option. Access numbers become discontinous. Fax 9830 2 - 15...

  • Page 98: User Functions

    Forward On P-ERR. (For No Toner, No Paper Reception) Relay Report No. Setup Clock Adjustment Clock Adjustment ID/Password Prg. TSI/CSI Sender ID Personal BOX Mem. Password Restrict ID ISDN TID (Country Code / ISDN No. / ISDN ID) ISDN Sub No. Fax 9830 2 - 16...
  • Page 99 Pulse Dial Rate Pulse Make Ratio Pulse Dial Type MF(Tone) Duration PBX Line Fls/Earth/Normal Dial Prefix Incoming Options Incoming Ring Remote Receive T/F Timer Prg. Continuous Tone PC/FAX Switch CNG Count Ring Response Distinctive Ring Fax 9830 2 - 17...
  • Page 100 Counter ( Service bit = ON), (Service bit = OFF & Toner Counter Clear = ON), ( Service bit = OFF & Toner Counter Clear = OFF) Drum Count Toner Count Drum(T) Count Print Count Scan Count Printer Cleaning Fax 9830 2 - 18...
  • Page 101 Ring Dura. * 10ms CML Timing *100ms LED Head Strobe Media Type TR Latch Current V34 TX Retry Symbol Rate NSF Switch ID/TSI Priority Toner Count Clear Parallel Pick Up Print Priority JBIG Facility LLC Check Fax 9830 2 - 19...
  • Page 102 HOME System Reset All Data CLR Location Data CLR Config. Data CLR Default Type Set PC Loading G4 PC Loading Fax 9830 2 - 20...

  • Page 103: Technical Functions: Setup

    The display will be shown the “TECHNICAL PRG.”. 4) Typing a speed access number in the “TECHNICAL PRG. XX” (XX: 01 to 37) display allows you to bring up the setting or registration screen directly. Fax 9830 2 - 21...

  • Page 104: Technical Function Operation 1

    “G4 PC LOADING.” 5 P C L O A D I N G 6 > G 4 P C L O A D I N G *1) This mode can be selected when ISDN board is installed. Fax 9830 2 - 22...

  • Page 105: Technical Functions Operations 2

    32: ID/TSI Priority (OFF/ON) 33: Toner Count Clear (OFF/ON) 34: Parallel Pick Up (OFF/ON) 35: Print Priority (OFF/ON) 36: JBIG Facility (OFF/ON) 37: LLC Check (OFF/ON) See Section 2.9.2.3 Technical Functions (Setup) for the detail. Fax 9830 2 - 23...
  • Page 106 0 7 > R E A L T I M E D I A L T Y P E 1 TYPE1 0 8 T E L / F A X S W I T C H > T Y P E 2 ENTER Key TYPE2 ↑ ↓ Fax 9830 2 - 24...
  • Page 107 1 4 > T 1 ( T X ) T I M E R V A L U E 1 5 T 1 ( R X ) T I M E R V A L U E ↑ ↓ Fax 9830 2 - 25...

  • Page 108: Error Criterion

    2 0 N L E Q U A L I Z E R 2.9.2.2.5 ATTENUATOR 2 1 > A T T E N U A T O R 2 2 T / F T O N E A T T . ↑ ↓ Fax 9830 2 - 26...

  • Page 109: Ring Dura. * 10Ms

    > - 2 2 8 > T R L A T C H C U R R E N T 2 9 V 3 4 T X R E T R Y ENTER Key ↑ ↓ Fax 9830 2 - 27...
  • Page 110 3 5 > P R I N T P R I O R I T Y > O N 3 6 J B I G F A C I L I T Y ENTER Key ↑ ↓ Fax 9830 2 - 28...
  • Page 111 *1):This mode can be made only when ISDN board is installed. "FUNC.NOT AVAIL" is indicated during 3 seconds by pressing ENTER/→key in the case of MUPIS I/F mode. Fax 9830 connot be set up. *2):OKIFAX 5700 cannot be set up.

  • Page 112: 2.9.2.2.1 T1 (Tx) Timer Value

    V A L U E : 1 0 - 2 5 5 [ 2 5 5 ] * 1 0 0 M S E N T E R W H E N D O N E ENTER Key Fax 9830 2 - 30...

  • Page 113: 2.9.2.2.2 T1 (Rx) Timer Value

    V A L U E : 1 0 - 2 5 5 [ 2 5 5 ] * 1 0 0 M S E N T E R W H E N D O N E ENTER Key Fax 9830 2 - 31...

  • Page 114: 2.9.2.2.3 T2 Timer *100Ms

    V A L U E : 1 - 2 5 5 [ 2 5 5 ] * 1 0 0 M S E N T E R W H E N D O N E ENTER Key Fax 9830 2 - 32...

  • Page 115: 2.9.2.2.4 Error Criterion

    2 1 A T T E N U A T O R V A L U E : 0 - 1 5 [ 9 ] D B E N T E R W H E N D O N E ENTER Key Fax 9830 2 - 33...

  • Page 116: 2.9.2.2.6 T/F Tone Att

    2 3 M F A T T . V A L U E : 0 - 1 5 [ 6 ] D B E N T E R W H E N D O N E ENTER Key Fax 9830 2 - 34...

  • Page 117: 2.9.2.2.8 Ring Dura. *10Ms

    2 5 C M L T I M I N G * 1 0 0 M S V A L U E : 0 - 1 5 [ 8 ] * 1 0 0 M S E N T E R W H E N D O N E ENTER Key Fax 9830 2 - 35...
  • Page 118 V A L U E : 0 0 0 0 0 - 1 1 1 1 1 ( B ) [ 1 1 1 1 1 ] E N T E R W H E N D O N E ENTER Key Five digits must be entered. Fax 9830 2 - 36...
  • Page 119 * Setup a dial parameter when changing a country code. * Distinctive ring sets to OFF. * In case Country code is changed in FRE: Forcibily, set to 7dB when the attenuator setting values are set between 0dB to 6dB. Fax 9830 2 - 37...
  • Page 120 In other cases, a TSI is printed on the first page only. * When a TSI has not been registered but a personal ID has been registered, the personal ID is printed. (Reference) TSI: Transmitting Subscriber Identification Fax 9830 2 - 38...
  • Page 121 OFF/TYPE1 (External telephone is off-hooked)/ TYPE2 selectable. OFF: Real-time dialing is disabled (accumulated dialing only) TYPE1: Enabled when the external telephone is off- hooked. TYPE2: Enabled when the external telephone is off- hooked or the HOOK key is pressed. Fax 9830 2 - 39...
  • Page 122 * During speed dial transmission, this setting is ignored because communication parameters are referenced. * This setting affects the following settings: Echo Protection Ignore 1st DIS CED - DIS Timer 75ms 1.5sec Tone for Echo Fax 9830 2 - 40...
  • Page 123 1-255 selectable (in 100 ms steps) * Enter a value with ten-keys. * Actual value = (Set value) x 100 ms Suppose the set value is 060, then 060 x 100 ms = 6 s Fax 9830 2 - 41...
  • Page 124 Note: When ON is selected in off-hook bypass mode, the COPY operation cannot be used. NL equalizer Set up the reception amplitude equalizer. 1) Setting values Select one of the following values according to the line length: 0 dB/4 dB/8 dB/12 dB selectable. Fax 9830 2 - 42...

  • Page 125: Cml Timing *100Ms

    1-19 selectable (in 100 ms steps) * Enter a value with ten-keys. * Actual value = (Set value) x 100 ms Suppose the set value is 03, then 03 x 100 ms = 300 ms Fax 9830 2 - 43...

  • Page 126: Led Headstrobe

    053 – 057 050 – 052 047 – 049 044 – 046 041 – 043 038 – 040 036 – 037 033 – 035 031 – 032 029 – 030 027 – 028 – 026 Fax 9830 2 - 44...
  • Page 127 Relay initiate transmission operation cannot be performed. * If REMOTE DIAGNOSIS is set to ON although NSF Switch (this setting) is set to OFF, an NSF is sent and sent immediately if the faxes original function is ON (confidential, etc.). Fax 9830 2 - 45...
  • Page 128 * To control a receiving fax by 2 digits (the same digits as remote reception from a telephone set connected parallel to the telephone line. (For the detail, see section 2.9.2.6 Outline of Parallel Pick Up.) 1) Setting values ON: Enabled OFF: Disabled Fax 9830 2 - 46...
  • Page 129 Note: When this setting is set to ON, the memory capacities decreases to 716k bytes. JBIG facility Set up the encoding JBIG. (Not used on Fax 9830) LLC check Determine whether the lower layer compatibility infor- mation instracted from the calling side is analyzed.

  • Page 130: Tel/Fax Automatic Switching

    2: No ringing signal is sent to the external telephone handset. 3: Choice of message sending level. The level is selectable from 0 to 15 dB in one dB steps. Technical Functione: Setup No.22) 4. TEL/FAX mode is available by Technical Function (Setup No.08). Fax 9830 2 - 48...
  • Page 131 *3: The called party can send CED to the calling party immediately to start FAX communication if the CNG is detected during the period. *4: If the fax does not detect CNG signal during working of TEL/FAX mode, LCD display indicates “LIFT HANDSET”. Fax 9830 2 - 49...

  • Page 132: Tad Mode

    To record your message in answering machine TELEPHONE BUSY Answering Machine Switches to NSF, CSI, DIS AUTO REC. START CML "OFF" To enable the manual TX mode. Load document → Press START button → Manual transmission Fax 9830 2 - 50...
  • Page 133 MEMORY FREE 100% Ringing CML ON 2.1S Message from answer machine CNG is not detect To record your message in answering machine TELEPHONE BUSY Answering Machine Switches to Detection Period CML "OFF" 12:00 TAD MEMORY FREE 100% Fax 9830 2 - 51...

  • Page 134: Outline Of Parallel Pick Up

    The two possible parallel connections of telephone sets A and B are shown in the figure. Remote control FAX (OKIFAX 5700/5900 etc.) Fax 9830 To Modem Line Remote control: To control a fax from telephone set A Parallel Pick Up (PP): To control a fax from telephone set B.
  • Page 135 HOME (1/2) TEL1 S1.1~2 OFF-HOOK TEL2 Detector (2/2) I SW S1 - 3~6 Ring Detector " Impedance C31 R590 matching CN15 ~ Loop CN45 Current Detection MUTE LINE , AR arresters to Modem MF 2-digit Receiving special code CML: ON sensitivity MUTE circuit...

  • Page 136: User's Functions

    3. Priotity TX 4. Confidential TX 5. Relayinitiate TX 6. Polling TX/RX 7. Print From Memory 8. Report Print 9. Location Program: Go to Section 2.9.4 10. Setup Go to Section 2.9.5 11. Counter 12. Printer Cleaning Fax 9830 2 - 54...
  • Page 137 1 2 > P R I N T E R C L E A N I N G 7 P R I N T F R O M M E M O R Y ↑ ↓ Fax 9830 2 - 55...
  • Page 138 SHIFT keys ( ↑ ↓), and press the ENTER/ SHIFT RIGHT (→) key. 2.9.4.1 Select Menu is shown as below: 1. Speed Dial 2. Group 3. Batch TX Time 4. Forwarding No. 5. Forward ON P-ERR 6. Relay Report No. Fax 9830 2 - 56...

  • Page 139: Location Program

    RELAY REPORT No. 5 F O R W A R D O N P - E R R . 6 > R E L A Y R E P O R T N O . Fax 9830 2 - 57...

  • Page 140: Echo Protection

    Group 1) Number of group dials that can be registered Fax 9830: 20 groups (1 group: 1-140 locations) 2) Number of group dial IDs that can be registered 15 characters (ten-keys 0-9/*/#/alphabetic charac- ters (uppercase and lowercase characters)/special...
  • Page 141 When a time is specified, locations can be specified during batch transmission operation. 1) Number of batch TX times that can be registered Fax 9830: 10 (Speed dial numbers 31-40 are as- signed.) * Registration is enabled if the specified speed dial is not registered in the remote machine.

  • Page 142: Select Menu Is Shown As Below

    3. Machine Settings (No. 10 to 28) 4. Dialing Options (No. 40 to 52) 5. Incoming Options (No. 60 to 67) 6. Report Options (No. 70 to 73) 7. LAN Options (No. 80 to 85) Fax 9830 2 - 60...
  • Page 143 5 I N C O M I N G O P T I O N S 2.9.5.7 LAN OPTIONS 6 R E P O R T O P T I O N S 7 > L A N O P T I O N S Fax 9830 2 - 61...
  • Page 144 1-31 (vary with years and months) Time: 00:00 to 23:59 * When the clock adjustment screen is selected, the current time is displayed. * When invalid data is set, the ENTER key is made ineffective. Fax 9830 2 - 62...
  • Page 145 0 5 R E S T R I C T I D ISDN SUB NO. 0 6 I S D N T I D 0 7 > I S D N S U B N O . Fax 9830 2 - 63...
  • Page 146 *1:After the first digit is entered, “ENTER WHEN DONE” is displayed. It will not change if all characters are erased by pressing the CLEAR key. *2:Enter the TSI/CSI with a maximum of 20 characters (numerical characters, +, and space). Fax 9830 2 - 64...
  • Page 147 * Lowercase letters can be used. 0 2 S E N D E R I D C A P S O F F O K I D A T A S Y S T E M KONICA Fax 9830 2 - 65...

  • Page 148: Tsi/Csi

    When the specified box is opened as a bulletin, “BULLE- TIN POLLING” or “CLOSE” can be selected. 1) Number of personal boxes Fax 9830: 16 boxes (1-16) * The user can set these 16 boxes as confidential and bulletin boxes as desired.
  • Page 149 This setting is disabled when Auto Answer Mode is set to MEM. 1) Number of Mem. passwords that can be registered Fax 9830: 1 2) Number of characters used to specify a Mem. pass- word: 4 characters (digits only) 3) Password check The entered password cannot be checked on the machine.

  • Page 150: Isdn Sub No

    Set a sub address. ISDN Sub No. 1) Setting values 19 characters (digits only) * The setting data must be transferred to the G4 board. Handling in G3 mode Handling in G4 mode Used for sub collation. Fax 9830 2 - 68...

  • Page 151: Machine Settings

    (OFF/ON) 23: Sender ID (OFF/ON) 24: 1’st Paper Size (A4/LETTER/LEGAL 13/LEGAL 14/EXEC/JIS-B5/A5/A6) 25: 2’nd Paper Size (A4/LETTER/LEGAL 13/LEGAL 14/EXEC/JIS-B5/A5) 26: Power Save Mode (OFF/ON) 27: ISDN Dial Mode (G3 MODE/G4 MODE) 28: Speech Receive (OFF/ON) Fax 9830 2 - 69...
  • Page 152 1 4 R E M O T E D I A G N O S I S DEFAULT 1 5 > T X M O D E D E F A U L T 1 6 N O T O N E R M E M . R X ↑ ↓ Fax 9830 2 - 70...
  • Page 153 2 1 C L O S E D N E T W O R K O F F 2 2 > T O N E R S A V E > O N 2 3 S E N D E R I D ENTER Key ↑ ↓ Fax 9830 2 - 71...
  • Page 154 *4:This mode can be made only when ISDN option board is installed. "FUNC.NOT AVAIL" is indicated during 3 seconds by pressing ENTER/→key in the case of MUPIS I/F error. *5:This mode cannot be selected when ISDN/LAN board is installed. Fax 9830 2 - 72...

  • Page 155: Auto Answer Mode

    When you switch the MEMORY RX mode (the password has been registered) to another mode and print memory data (PRINT FROM MEMORY) directly without returning to the standby mode, you need not enter the password again. The G4 model does not have T/F and TAD modes. Fax 9830 2 - 73...

  • Page 156: Tx Mode Default

    1 5 T X M O D E D E F A U L T NORMAL > L I G H T DARK N O R M A L D A R K ENTER Key Fax 9830 2 - 74...

  • Page 157: Auto Answer Mode

    Set the monitor volume. 1) Setting values OFF/LOW/MID./HIGH-MID./HIGH selectable Buzzer volume Set the buzzer volume (communication end or off-hook alarm). 1) Setting values LOW/MIDDLE/HIGH selectable. * The key touch sound level is fixed at LOW. Fax 9830 2 - 75...

  • Page 158: Tx Mode Default

    Data received in the memory when the toner level is low. OFF: Data is received on recording paper if the toner level is low (the print quality is poor because the toner level is low). Fax 9830 2 - 76...
  • Page 159 ON and a restrict ID has already been regis- tered. OFF: The ID/Password Prg. disables registration of a restrict ID. When this setting is OFF, operation is not restricted irrespective of whether a restrict ID has been registered. Fax 9830 2 - 77...
  • Page 160 As the recording paper size is not detected automatically, the operator must set it. EXEC./JIS-B5/A5/A6 can be set only when LAN is mounted. 1) Setting values A4/LETTER/LEGAL 13/LEGAL 14/EXEC./JIS-B5/A5/ * The setting data must be transferred to the G4 board. Fax 9830 2 - 78...
  • Page 161 1) Setting values ON (Answered)/OFF (Not answered) * This setting data must be transferred to the ISDN board. * This setting cannot be made when ISDN option is not provided. Fax 9830 2 - 79...

  • Page 162: Dial Options

    45: MF/DP (DP/MF) 46: Pulse Dial Rate (10/16/20 pps) 47: Pulse Make Ratio ((33/39/40%) 48: Pulse Dial Type (N/10-N/N+1) 49: MF (Tone) Duration (75/85/100MS) 50: PBX Line (OFF/ON) 51: Flash/Earth/Normal (NORMAL/FLASH/EARTH) 52: Dial Prefix (OFF/4-digit) Fax 9830 2 - 80...

  • Page 163: 2.9.5.4.1 Redial Tries

    4 6 > P U L S E D I A L R A T E 1 6 P P S 16PPS 4 7 P U L S E M A K E R A T I O 2 0 P P S ENTER Key 20PPS ↑ ↓ Fax 9830 2 - 81...
  • Page 164 However, numbers related to speed access are fixed. If there are unselective options, these numbers become discontinuous. *1:This setting can be skipped when ISDN board is installed. (However, this setting can be made only when service bit is set to ON.) Fax 9830 2 - 82...
  • Page 165 E N T E R W H E N D O N E ENTER Key *1:After the first digit is entered, “ENTER WHEN DONE” is displayed. It will not change if all characters are erased by pressing the CLEAR key. Fax 9830 2 - 83...

  • Page 166: Redial Interval

    4 1 R E D I A L I N T E R V A L V A L U E : 1 - 1 2 [ _ ] I N T E R V A L E N T E R W H E N D O N E Fax 9830 2 - 84...

  • Page 167: Dial Prefix

    E N T E R W H E N D O N E Space 5 2 D I A L P R E F I X [ 1 _ ] E N T E R W H E N D O N E Fax 9830 2 - 85...
  • Page 168 MF/DP Determine whether MF or DP is to be used for call origination. 1) Setting values MF (Tone)/DP (Pulse) * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Fax 9830 2 - 86...
  • Page 169 ON (Connected to PBX)/ OFF (Not connected to PBX) * This setting cannot be made when ISDN board is installed. (However, this setting can be made only when the service bit is set to ON.) Fax 9830 2 - 87...

  • Page 170: Dial Prefix

    * Access digits are validated when a numeric value is entered. * All spaces: OFF * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Note: Setting values are defined for each country code. Fax 9830 2 - 88...

  • Page 171: Incoming Options

    6 4 P C / F A X S W I T C H 2.9.5.5.1 CNG COUNT 6 5 > C N G C O U N T 6 6 R I N G R E S P O N S E ↑ ↓ Fax 9830 2 - 89...
  • Page 172 However, numbers related to speed access are fixed. If there are unselective options, these numbers become discontinuous. *1:This setting can be skipped when ISDN board is installed. (However, this setting can be made only when service bit is set to ON.) Fax 9830 2 - 90...

  • Page 173: Cng Count

    V A L U E : 1 - 5 [ 3 ] C O U N T E N T E R W H E N D O N E ENTER Key *1):After the first digit is entered, "ENTER WHEN DONE" is displayed. Fax 9830 2 - 91...
  • Page 174 6 6 D I S T I N C T I V E R I N G O F F O F F > O N > S E T S E T ENTER Key ENTER Key Fax 9830 2 - 92...
  • Page 175 ON/OFF of Parallel Pick Up setting. 1) Setting values Select one of the following: OFF/00/11/22/33/44/55/66/77/88/99/**/## selectable * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Fax 9830 2 - 93...

  • Page 176: Cng Count

    Sets the time from arrival of a ring to line seizure 1) Setting values 1 ring/5 sec/10 sec/15 sec/20 sec selectable * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Fax 9830 2 - 94...

  • Page 177: Distinctive Ring

    (Country code=USA, AUS, NZL, SIN, and HUG), OFF/ON/SET can be selected as de- fault. Except for above country, OFF/SET can be se- lected as default. Note: Setting values are defined for each default type Fax 9830 2 - 95...

  • Page 178: Report Options

    > O F F 7 2 I M A G E I N M C F . 7 3 > E R R . R E P O R T ( M C F . ) ENTER Key Fax 9830 2 - 96...
  • Page 179 Determine whether an error report is to be output auto- matically when communication does not end with S.C 0000 (service code 0000). 1) Setting values Report is output automatically. OFF: Report is not output automatically. Note: Setting values are defined for each default type Fax 9830 2 - 97...

  • Page 180: Lan Options

    ENTER/→key. *3:If an HSP error occurs. "FUNC. NOT AVAIL." is indicated during 3 seconds by pressing ENTER/→key. *4:When there is case where NIC card cannot be supported, these mode will not be displayed. Fax 9830 2 - 98...
  • Page 181 8 3 I P A D D R E S S [ 2 0 6 . 1 8 1 . 2 3 3 . 1 0 6 ] E N T E R W H E N D O N E ENTER Key Fax 9830 2 - 99...
  • Page 182 "9" is entered [ 9 9 _ . Incorrect value E N T E R W H E N D O N E E N T E R W H E N D O N E Fax 9830 2 - 100...

  • Page 183: Subnet Mask

    [ 2 5 5 . 2 5 5 . 2 5 5 . 1 E N T E R W H E N D O N E ENTER Key Entering a subnet mask value Same as “Entering an IP address value” Fax 9830 2 - 101...

  • Page 184: Default Gateway

    [ 2 0 6 . 1 8 1 . 2 3 3 . 3 E N T E R W H E N D O N E ENTER Key Entering a gateway value Same as “Entering an IP address value” Fax 9830 2 - 102...

  • Page 185: Ip Address

    The decimal values are separated by dots as shown below. [206.181.233.105] * If a LAN option is installed, this setting cannot be made when an HSP error has occurred. * This setting cannot be made when not supported by NIC card. Fax 9830 2 - 103...

  • Page 186: Subnet Mask

    The settings listed below can be made only when a LAN option is installed. When it is not installed, none of LAN-related setup items can be selected. None of them can be selected during NIC initialization. Fax 9830 2 - 104...
  • Page 187 HOME (21) Technical Setting Items Setting Selection E-INT E-GER E-FRE O-AUS O-NZL O-SIN O-HNG L-AG Spare Factory MACHINE SETTINGS AUTO ANSWER MODE FAX/TEL/T/F/TAD/MEM/PC/FWD MONITOR VOLUME LOW / MID.-LOW / MID. / HIGH HIGH HIGH HIGH-MID. / HIGH BUZZER VOLUME LOW / MID / HIGH HIGH HIGH HIGH...
  • Page 188 HOME (21) Technical Setting Items Setting Selection Note E-INT E-GER E-FRE O-AUS O-NZL O-SIN O-HNG L-AG Spare Factory SERVICE BIT ON / OFF MONITOR CONT. ON / OFF COUNTRY CODE "USA INT'L GBR IRL NOR SWE FIN DEN INT'L GER HUN TCH POL SUI AUT BEL HOL FRE POR ESP ITA GRE AUS NZL SIN HNG,LTA,MEX "...
  • Page 189 HOME COUNTRY CODE User Setting Items Setting Selection 1 USA 2 INT'L 3 GBR 4 IRL 5 NOR 6 SWE 7 FIN 8 DEN 9 GER 10 HUN 11 TCH 12 POL 13 SUI 14 AUT REDIAL TRIES 0 - 10 TRIES REDIAL INTERVAL 1 - 6 min AUTO START...

  • Page 190: Off-Line Tests

    The display will be shown the “TECHNICAL PRG.”. 4. Press the ENTER/SHIFT RIGHT (→) key. The display will be shown the “LOCAL TEST”. 5. Press the ENTER/SHIFT RIGHT (→) key. The display will be shown the “SELF DIAGNOSIS”. Fax 9830 2 - 108...

  • Page 191: Self Diagnosis Flow

    C O N F I R M P A P E R S I Z E P R I N T I N G 3 Sec. End of feed Stand By *1: OTHER is shown as below: EXEC./JIS-B5/A5/A6 Fax 9830 2 - 109...

  • Page 192: Report

    M O D E M VERSION hhhh RAM1 RAM2 CARTRIDGE bbbb * 1 / * 4 OPT-MEM DEVICE ID Fax 9830 *2/*3 * 2 / * 5 ISDN BOARD * 2 / * 6 CPU-ROM VERSION aaaa HASH hhhh CPU-RAM...
  • Page 193 DEFAULT TYPE M O D E M VERSION hhhh RAM1 RAM2 CARTRIDGE bbbb * 1 / * 4 DEVICE ID Fax 9830 *2/*3 ISDN BOARD * 2 / * 6 CPU-ROM VERSION aaaa HASH hhhh CPU-RAM PROGRAM VERSION aaaa...
  • Page 194 The initial sequence of the ISDN LSI cannot be excuted upon power on. (No resonse for the command, NG response) nn=05 ISDN LSI abnormality The result of ISDN LSI testing function is NG: (ROM/RAM test, Loop test) Fax 9830 2 - 112...

  • Page 195: On-Line Tests

    2. Reception (1) Use another machine for dialing. (2) Make sure that • The display shows AUTO REC. START. • The message is automatically received. (3) Typical message reception flow is described in Figure 2.9.10.2 Fax 9830 2 - 113...
  • Page 196 HOME Typical Transmission flow (Figure 2.9.10.1) Fax 9830 2 - 114...
  • Page 197 HOME Typical Reception flow (Figure 2.9.10.2) Fax 9830 2 - 115...

  • Page 198: Installation Of Optional Units

    Note: Unplug the AC power cord from the wall outlet first and then from the facsimile. • Do not remove unnecessary parts. • Since screws and small parts are likely to be lost, they should temporarily be attached to their original positions. Fax 9830 2 - 116...

  • Page 199: Memory Board Installation Instruction

    HOME 2.10.2 Memory Board Installation Instruction 1. Remove Cover-Rear, Plate-Rear Plate-Rear Cover-Rear 2. Connect Memory Board Memory Board 3. Attach Plate-Rear and Cover-Rear. Fax 9830 2 - 117...

  • Page 200: Network Card Installation Instruction

    "OFF". In case of G4 board application, exchange above Adapter board to G4 board. Dip-switch Network Card Adapter board 3. Attach Plate-Rear, and fix Network card, Adaptor board with 2 each screw. Then fix Plate-Rear. Plate-Rear 4. Attach Cover-Rear. Fax 9830 2 - 118...

  • Page 201: G4 Board Installation Instruction

    2. Mount G4 Board. G4 board 3. Attach Plate-Rear, and fix G4 (G4 board) board with 2 screws, then fix Plate- Rear. 4. Attach Cover-Rear. Plate-Rear Cover-jack 5. Attach three Cover-jack to the line, TEL1, TEL2 connector. Fax 9830 2 - 119...

  • Page 202: Chapter 3 - Brief Technical Description

    HOME Chapter 3 Brief Technical Description Konica Business Technologies...
  • Page 203 HOME Paper eject roller Paper eject Image data (Face down) board LED head Charger Exposure Paper Toner Doctor board eject cartridge blade board roller Charging Paper path Cleaning Developing Toner Cleaning Paper selector Developing roller roller supply roller eject (Face up) Inlet sensor Fusing Outlet sensor...

  • Page 204: Fundamentals Of Electro-Photographic Process

    Image drum and the developing roller, making the electrostatic latent image visible. At the same time, the residual toner on the Image drum is Developing roller attracted to the developing roller by static electricity. EP drum FAX 9830 3 - 2...
  • Page 205 Paper Back-up roller Residual toner on the Image drum is EP drum attracted to the cleaning roller temporarily by static electricity on the Image drum surface. Cleaning roller Power Transfer roller supply FAX 9830 3 - 3...

  • Page 206: Actual Electro-Photographic Process

    3 Developing roller Recording paper Back-up roller 4 Transfer roller * Process: 1 : Charging 2 : Exposure 3 : Developing 4 : Transfer 5 : Fusing 6 : Cleaning Figure 3.2.1 Actual EP Process FAX 9830 3 - 4...

  • Page 207: Boards And Units

    TLK- • Low Voltage Power Unit MPW2520 (120V) MPW2420 (230V) Option • Optional Memory RA- (2M byte) RA-2 (4M byte) • G4 board G4A- • Adaptor board for NIC DM1- • NIC (Network Interface Card) FAX 9830 3 - 5...
  • Page 208 HOME Overall Dimension and Mechanical Structure of FAX 9830 Separation rubber Feed roller ADF roller Pinch roller Scan roller Sub roller Feed roller Document exit Document Paper exit (face down) Image sensor Paper exit (face up) EP drum Paper Hopping roller...
  • Page 209 HOME HIGH-VOLTAGE POWER SUPPLY MCNT LOW-VOLTAGE G4 or ADAPTER POWER SUPPLY MODEM INLET MEMORY AC SWITCH BATTERY Fig. 3.4.1-1 Overall Dimension and Mechanical Structure 2/2 FAX 9830 3 - 7...

  • Page 210: Chapter 4 - Disassembly

    HOME Chapter 4 Disassembly Konica Business Technologies...

  • Page 211: General

    (b) Reconnect the machine in the following procedure: 1. Connect the AC cord and line cable to the machine. 2. Connect the AC inlet plug to the AC receptacle. 3. Turn on ("l") the power switch of the machine. FAX 9830 4 - 1...
  • Page 212 LED print head (old part), you do not always have to set the LED print head strobe time by the technical function (Refer to chapter 5). FAX 9830 4 - 2...

  • Page 213: Tools

    How to Disassemble and Reassemble This section explains how to disassemble and reassemble the fax. • Figure 4.1 shows the disassembly procedure flow as generalization. • The detailed disassembly procedure is explained from sub-section 4.3.1 to 4.3.28. FAX 9830 4 - 3...
  • Page 214 Lower Base (Resist & Drum Motors) Transfer Roller Inlet Sensor Plate, Resist Roller Toner Sensor Hopping Roller Power Supply Unit Cassette Guide Contact Assembly (R & L) MCNT Board Fig. 4.1 FAX 9830 Disassembly Procedure Flow FAX 9830 4 - 4...

  • Page 215: Appearance Of Fax 9830

    HOME Appearance of the FAX 9830 FAX 9830 4 - 5...

  • Page 216: Document Table Cover

    1. Unscrew two screws (1). 2. Slide the rear cover up slightly and pull it forward for removal. 3. Remove the NCU cover by unscrewing one screw (2). Rear cover NCU cover Screw 2 Screw 1 FAX 9830 4 - 6...

  • Page 217: Main Cover

    Caution: Secure the scanner unit by engaging its hooks with the stacker cover. Stacker cover Two screws 2. Unscrew two screws. Main cover Hooks 3. Open the manual feed guide. Manual feed guide FAX 9830 4 - 7...
  • Page 218 HOME 4. First, disengage the two hooks at the back. Next, remove the main cover with it lifted. Two hooks Main cover FAX 9830 4 - 8...

  • Page 219: Operation Unit

    Operation unit 4.3.4 Operation Unit 1. Disconnect the connector. Connector 2. Open the operation unit and slide it leftward for removal. Caution: Pull out the connector cable from the frame. Operation unit Connector cable Frame FAX 9830 4 - 9...

  • Page 220: Ncu Board

    Earth cable Earth cable Two screws 4.3.6 MODEM Board 1. Remove the plate by unscrewing two screws (1). 2. Remove the MODEM board by un- screwing one screw (2). Screw 2 Plate Two screws 1 FAX 9830 4 - 10...

  • Page 221: Plate Package

    Rear plate Two screws 1 2. Unscrew four screws (2) and take out Screw 2 the package plate. Caution: Before take out the package plate, disconnect the connector of Battery. Package plate Screw 2 FAX 9830 4 - 11...

  • Page 222: Scanner Unit (Cis)

    2. Remove four cores. 3. Remove the torque limiter by unscrewing two screws. Torque limiter Two screws 4. Pull out the connector cable from the Scanner unit stacker frame and remove the scanner unit. Connector cabel FAX 9830 4 - 12...

  • Page 223: Stacker Frame

    Stacker frame AC inlet 4.3.10 Printer Unit 1. Disconnect three flat cables and two Screw Two connector cables connector cables 2. Remove the shield by unscrewing one Three flat cables screw. Shield FAX 9830 4 - 13...

  • Page 224: Fan And Fan Guard

    CN3 is white). When connecting these Printer unit connectors, pay attention to their colors. 4.3.11 Fan and Fan guard Disconnect the connector cable and remove Fan and Fan guard the fan and Fan guard. Connector cable FAX 9830 4 - 14...

  • Page 225: Main Board

    AC inlet. 2. Disconnect two connectors to separate two boards. 3. Remove the contact assembly. Caution: Never touch the pattern on the High-voltage low-voltage board. power supply board FAX 9830 4 - 15...

  • Page 226: Disassembling The Operation Unit

    Unit 1. Remove the paper guide (U) assembly Two screws by unscrewing two screws. Paper guide (U) P77 board 2. Unscrew 22 screws and disengage six hooks to remove the P76/P77 board assembly. P76 board FAX 9830 4 - 16...
  • Page 227 4. Disconnect the white connector to P77 board separate the P76 board from the P77 Spring connector board. P76 board Caution: The white connector is a spring connector. Be careful not to damage the connector when disconnecting it. LCD board FAX 9830 4 - 17...
  • Page 228 Remove the Exit Roller while spreading and holding up the part of the fixing hooks. Caution: Be careful as not to break the shaft of the Exit Roller when removing. Fixing hooks Exit Roller Gear ADF bearings FAX 9830 4 - 18...

  • Page 229: Disassembling The Scanner Unit (L)

    (1) to release the hooks. 2. While pressing on the portion indicated by the arrow (2) with fingers, lift the paper guide for removal. FAX 9830 4 - 19...

  • Page 230: Scanner (Cis)

    PC1 sensor Caution: Be careful not to damage the cable when disconnecting. (The cable is very thin.) PC2 sensor 4.3.17 PC1/PC2 Sensors 1. Disengage four hooks and remove the PC1 Sensor PC1 sensor. FAX 9830 4 - 20...

  • Page 231: Speaker

    Remove the speaker with it pushed in the direction of the arrow (1), then disconnect the cable. Caution: Be careful not to damage the portion (2) of the frame indi- cated by the arrow. Portion (2) Speaker FAX 9830 4 - 21...

  • Page 232: Scanner Motor

    Precautions for Installation 1. When installing the damper, pay atten- tion to its orientation and screw posi- Two screws tions. 2. When installing the bracket and ground plate, check for their positions. FAX 9830 4 - 22...

  • Page 233: Disassembling The Printer Unit

    1. Remove the drum motor by unscrewing two screws 1. 2. to Remove the resist motor by unscrew- ing two screws 2. Motor Bracket Remove the bracket by releasing two hooks. FAX 9830 4 - 23 2Drum motorTwo screws 1 Resist motorTwo screws Motor bracketHooks...

  • Page 234: Led Head

    LED head out. Next, disconnect flexible Stacker cover cables (two) along with connectors. Caution: Disconnect the flexible cables with them inserted in connec- tors. Connector Flexible cables (two) Flexible cable Connector FAX 9830 4 - 24...

  • Page 235: Toner Lockout Board

    LED head cover Caution: Pay attention to two springs. Hooks (four) 3. Remove the board by releasing hooks (two). Caution: Do not break the hooks. Be Toner lockout board careful not to loose the springs. TLK cover FAX 9830 4 - 25...

  • Page 236: Stacker Cover

    1. First, carry out the disassembly proce- dure up to the point of Main Cover removal. (Refer to susection 4.3.3) 2. Remove the Manual Feed Assembly by pressing inward the two retainers. Retainer Manual Feed Retainer Assembly FAX 9830 4 - 26...

  • Page 237: Back-Up Roller, Transfer Roller

    3. Release the gear by unlocking the latch Lower Base Latch on the Lower Base. 4. Lift the right side of the Transfer Roller and shift rightwards, then pull it out from the Lower Base. Gear Transfer Roller FAX 9830 4 - 27...

  • Page 238: Resist Roller, Hopping Roller

    2) Sensor Plates (Inlet, Outlet), Toner Sensor Plate Sensor (Outlet) 1. After removing the Lower Base, remove the Sensor Plate by pressing and holding the latches while shifting the Sensor Plate up and out. Sensor Plate (Inlet) FAX 9830 4 - 28...

  • Page 239: Eject Guide Assembly

    HOME 4.3.28 Eject Guide Assembly Remove the eject guide assembly by Eject guide assembly releasing the left-hand hook. Hook Reassemby Procedure Carry out reassembly by reversing the disassembly procedure. FAX 9830 4 - 29...

  • Page 240: Chapter 5 - Adjustments

    HOME Chapter 5 Adjustments Konica Business Technologies...

  • Page 241: Setting Of Led Print Head Drive Time

    LED print head (old part), you do not always have to set the LED print head width by technical function: Set up No.26. (Refer to table 2.9.2.3, TF No.26) OKIFAX º5700/5900 Fax 9830 5 - 1...

  • Page 242: Confirmation Items

    +26V to +45V Contact Image Sensor Output (SIG signal) • Measurement point: R76 board; CN13-1 pin and ground terminal • Specification: A waveform sample is shown below. • Test chart: White sheet (A4 size) 1.0Vp-p 2.5ms FAX 9830 5 - 2...

  • Page 243: Measurement

    Main power supply is set to "ON" (PC1 ON) by loading the document on the cover-top. (except +5V SUB) 6) Measurement 7) Turn the AC power OFF. 8) Reverse the disassembly procedures. Figure 5.2.1 Measurement Points on R76 Board OKIFAX º5700/5900 Fax 9830 5 - 3...

  • Page 244: Chapter 6 - Cleaning And Maintenance

    HOME Chapter 6 Cleaning and Maintenance Konica Business Technologies...

  • Page 245: Replacement Of Consumable

    30,000 documents fed. (4) Separation rubber Document exit Document Paper exit (face down) (2) I/D (Image Drum) unit Paper exit (face up) Paper (3) Fuser unit (1) Toner cartridge Paper Figure 6.1 Consumable Parts Fax 9830 6 - 1...
  • Page 246 The MTBF will be based on 50% transmit and 50% receive activities. Battery 5 years • for RTC Lithium battery: Not rechargeable. 300 cycle of charge/discharge • for Memory Manganese dioxide battery: Chargeable. Fax 9830 6 - 2...

  • Page 247: Routine Inspection

    Clean the inside of the printer unit by using wet cloth. Lubrication Apply MOLYKOTE EM-30L Greese (Made by Dow corning co., ltd.) oil to the following parts: a. Gears (every one year) Cleaning Remove materials that have fallen from outside, if any. Fax 9830 6 - 3...
  • Page 248 (4) Separation rubber (1) Scan roller (3) Contact image sensor Document exit Document Paper exit (face down) Paper exit (face up) I/D unit Paper (5) LED head (6) Printer unit Paper Fifure 6.2 Parts of Routine Inspection Fax 9830 6 - 4...

  • Page 249: Printer Counter Display/Clear (User)

    C O U N T E R 1 > D R U M C O U N T 2 P R I N T C O U N T 3 S C A N C O U N T Fax 9830 6 - 5...
  • Page 250 4 > S C A N C O U N T E N T E R T O C O N F I R M ENTER Key "******" is counter value. C L E A R 3 Sec. Fax 9830 6 - 6...
  • Page 251 P R E S S C L E A R T O D E L . P R E S S C L E A R T O D E L . ENTER Key “******” is a counter value. C L E A R 3 Sec. Fax 9830 6 - 7...

  • Page 252: Self-Diagnosis Test

    P R G 1 : X X X X P R G 2 : X X X X P R I N T I N G 3 Sec. T.O. End of feed Stand By *1: OTHER is shown as below: EXEC./JIS-B5/A5/A6 Fax 9830 6 - 8...

  • Page 253: Report

    M O D E M VERSION hhhh RAM1 RAM2 CARTRIDGE bbbb * 1 / * 4 OPT-MEM DEVICE ID Fax 9830 *2/*3 * 2 / * 5 ISDN BOARD * 2 / * 6 CPU-ROM VERSION aaaa HASH hhhh CPU-RAM...
  • Page 254 The initial sequence of the ISDN LSI cannot be excuted upon power on. (No response for the command, NG response) nn=05 ISDN LSI abnormality The result of ISDN LSI testing function is NG: (ROM/RAM test, Loop test) Fax 9830 6 - 10...

  • Page 255: Sensor Calibration Test

    3 Sec. T.O. S E N S . C A L I B R A T I O N D O C U M E N T R E M O V A L End of feed Fax 9830 6 - 11...

  • Page 256: Leds Test

    P R E S S S T O P T O C A N C E L 3.NORMAL 4.LIGHT 5.STD 6.FINE 7.EX.FINE 8.PHOTO 9.All LED LEDs 1-9 go on/off in the above order repeatedly until the STOP key is pressed. Fax 9830 6 - 12...

  • Page 257: Tone Send Test

    P R E S S S T O P T O C A N C E L P R E S S S T O P T O C A N C E L STOP Key STOPKey Fax 9830 6 - 13...

  • Page 258: High-Speed Modem Send Test

    ↓ 0 0 ' 0 0 " P R E S S S T O P T O C A N C E L 9.6K ↓ STOP Key 7.2K ↓ 4.8K ↓ 2.4K ↓ 0.3K Fax 9830 6 - 14...

  • Page 259: High-Speed Modem Receive Test

    0 0 ' 0 0 " / 0 0 0 0 / R X P R E S S S T O P T O C A N C E L STOP Key *1 “/RX” is displayed on the LCD when receiving carrier is set to ON. Fax 9830 6 - 15...

  • Page 260: Mf Send Test

    697 Hz/1209 Hz 697 Hz/1366 Hz 697 Hz/1477 Hz 770 Hz/1209 Hz 770 Hz/1366 Hz 770 Hz/1477 Hz 852 Hz/1209 Hz 852 Hz/1366 Hz 852 Hz/1477 Hz 941 Hz/1366 Hz 941 Hz/1209 Hz 941 Hz/1477 Hz Fax 9830 6 - 16...

  • Page 261: Tone (Tel/Fax)

    T O N E ( T / F ) T E S T T O N E S E N D I N G P R E S S S T O P T O C A N C E L Fax 9830 6 - 17...

  • Page 262: Protocol Dump Data Printing

    9 N I C C O N F I G U R A T I O N P R E S S S T O P T O C A N C E L End of feed Fax 9830 6 - 18...

  • Page 263: System Reset

    C L E A R 3 > C O N F I G . D A T A C L R E N T E R W H E N D O N E 3 Sec. Fax 9830 6 - 19...

  • Page 264: Service Codes

    -BBXX: ISDN Dch layer 2 -BAXX: ISDN Dch layer 3 -BCXX: ISDN Bch layer 2 -B2XX: ISDN Bch layer 3 -B7XX: ISDN Bch layer 4 -B9XX: ISDN Bch layer 5 -B8XX: ISDN Bch layer 6 Fax 9830 6 - 20...
  • Page 265 The number of continuous-error lines have exceeded the specified limit. 39A1 The number of random-error lines have exceeded the specified limit. 39B0 Memory Overflow has occurred while receiving in memory. 39B1 Memory Overflow occurred during Confidential Reception. 39C0 DECODER hardware error. (cannot reproduce picture) Fax 9830 6 - 21...
  • Page 266 Hardware error in transmission system. (response of modem not detected) 90D5 ENCODER error. (Picture storage fault) 90F0 Option (2'nd tray) error. 90F1 Fan motor error. 90F2 Fuser error. 90F3 Recording paper size error. 90F4 Cover open. Fax 9830 6 - 22...

  • Page 267: G4 Service Code Lists

    Invalid message, unspecified BA60 Mandatory information element is missing BA61 Message type non-existent or not implemented BA62 Message not compatible with call state or message type non-existent or not implemented BA63 Information element non-existent or not implemented Fax 9830 6 - 23...
  • Page 268 Call setting problem (address length other than zero) B24B Call setting problem (facility length other than zero) Reception TDT length over B702 Bch layer 4 TDT length negotiation unsuccessful B703 B704 Invalid block received B705 Abnormal parameter received Fax 9830 6 - 24...
  • Page 269 If "G3 fallback" is applicable, the dial operation in G3 mode is entered. If a service code to which "G3 fallback" is applicable occurs regardless of dialing in G3 mode, a communication error is assumed and Alarm=ON and Result=NG occur. Fax 9830 6 - 25...

  • Page 270: Chapter 7 - Troubleshooting

    HOME Chapter 7 Troubleshooting Konica Business Technologies...
  • Page 271 Tone (TEL/FAX) send test 7-19 7.16 No acoustic line monitor 7-20 7.17 Power supply unit 7-21 7.18 No document feeding 7-31 7.19 Multiple document feeding 7-32 7.20 Document skew 7-33 7.21 Document jam 7-35 7.22 Printer unit 7-36 Fax 9830 7 - 1...

  • Page 272: Overall Troubleshooting Flow Chart

    Go to 7.3 (ALARM LED on). Key operation activates Replace MCNT(R76) and/or the OKIFAX 5700/5900 Fax 9830 OPE (P76, P77)unit. (Pressing SELECT FUNCTION key causes "SELECT FUCTION (OT) MEMORY AVALI=100%" to appear on LCD? Pressing STOP key makes a key touch-tone?) Note*: OPT-MEM "OK"...

  • Page 273: No Lcd Operation

    +5V SUB at Pin 6 and 7 of CN1 (OPE UNIT)? Replace OPE UNIT (P76). Solved? Replace MCNT (R76) Solved? Check MCNT (R76) board and the cable between MCNT (R76) and OPE boards. Return to section 7.1 Return to section 7.1 Fax 9830 7 - 3...

  • Page 274: Alarm Led On

    PC2 is normal. 2. Check PC2. 3. Replace MCNT (R76) board. See 7.21 for further details. Note* :"PRINTER ALARM i" will be shown as follows: PRINTER ALARM 2 and PRINTER ALARM 4. Fax 9830 7 - 4...

  • Page 275: Printing Test Failure

    HOME Printing Test Failure Start Perform SELF DIAGNOSIS. Print test OK? Replace MCNT (R76) Board Solved? Return to section 7.1 Go to 7.22 (printer unit) Fax 9830 7 - 5...

  • Page 276: No Local Copy

    3. Replace the contact image sensor assembly. Copy quality OK? Perform SENSOR CALIBRA- TION including adjustment of level (See 6.6) Solved? Replace MCNT (R76) board. Return to section 7.1 Solved? Replace the contact image sensor assembly. Fax 9830 7 - 6...

  • Page 277: Auto Dail Failure

    Board. Note 1: If you do not have any other fax machine (OKIFAX 5700/5900) for testing, (Fax 9830) for testing, follow this route. Then, if the problem is unsolved, return to the main route. Return to section 7.1 Note 2: NCU Board is shown as UNC for US version, WN5 for INT'L version, DN5 for FTZ version and FN5 for France, and UK version.

  • Page 278: Transmission Problem

    (Technical setup No. 13) to 4.8Kbps. Solved? Step 3: Adjust send signal power level. (Technical setup No. 21) Solved? Step 4: Set ECHO PROTECTION (Technical setup No. 11) to ON. Solved? Return to section 7.1 Fax 9830 7 - 8...
  • Page 279 Go to 7.13 (High-speed Modem Test) to localize the cause. Description: Protective tone is 1700 Hz/200 ms. This signal is added to training signal to protect the training signal against echo as follows. Protective tone message signal 1700 Hz/200 ms Fax 9830 7 - 9...

  • Page 280: Auto Reception Failure

    Pin 4 of CN3 (NCU)? Replace MCNT (R76) Board. Solved? Replace NCU Board. Solved? Check that the ringing signal meets the specification of the fax machine. (See Item of Table) Return to section 7.1 Fax 9830 7 - 10...

  • Page 281: Reception Problem

    Set HIGH-SPEED MODEM RATE (Technical setup No. 13) to 4.8Kbps. Solved? Step 3: Adjust equalizing level. (Technical setup No. 20) Solved? Step 4: Set ECHO PROTECTION (Technical setup No. 11) to "ON". Solved? Return to section 7.1 Fax 9830 7 - 11...
  • Page 282 1-4. Do they receive normally? Check the line and the network. The hardware of the troubled fax machine may be damaged. Go to 7.13 (High-speed Modem Test) to localize the cause. Fax 9830 7 - 12...

  • Page 283: Sensor Calibration Test

    NA Letter or A4 size is loaded on the feeder. Abnormal feeding is observed during No document SCANNING CHECK? feeding Go to 7.18. Multiple document feeding Go to 7.19. Document skew Go to 7.20. Document jam Go to 7.21. Fax 9830 7 - 13...

  • Page 284: Led Test

    4. If not solved, replace CPU of OPE unit. ALARM LED lights? DARK LED lights? NORMAL LED lights? LIGHT LED lights? STD LED lights? FINE LED lights? EX. FINE LED lights? PHOTO LED lights? Check the corresponding LED(s) on OPE board. Fax 9830 7 - 14...

  • Page 285: Tone Send Test

    Replace MCNT (R76) board. Signal route: CN11-A25 → CN12-A8, B8 (S) Signal route: CN3-15, 16 → T1-3, 1 → Replace WN5 Board. CN1-3, 4 Solved? Possible cause: Replace MCNT (R76) Board. CML signal Return to section 7.1 Fax 9830 7 - 15...

  • Page 286: High-Speed Modem Test

    Modem's signal appears across CN11-A25 (S) of MCNT (R76) board? Replace MCNT(R76) Board. Replace C34 or H34 Board Return to section 7.1 Signal route: Signal route: CN12-A8, B8 → CN11-A25 IC202-9→ IC203-6, 7 → IC203-2, 1→ CN201-2 Fax 9830 7 - 16...
  • Page 287 Signal route: CNI01-8→IC204-2, 1 CN12-A6, B6→CN11-A22 →IC204-6, 7→IC202-11 Signal route: Replace NCU Board. CN1-3, 4→RL1-8, 5→ T1-1, 3→T1-2, 6→ CN3-19, 20 (R) Solved? Possible cause: Replace MCNT (R76) Board. CML signal Return to section 7.1 Fax 9830 7 - 17...

  • Page 288: Mf Send Test

    MCNT (R76) Board? Replace MCNT (R76) Board. Signal route: CN11-A25→CN12-A8, B8 (S) Signal route: Replace WN5 Board. CN3-15, 16→T1-3, 1→ CN1-3, 4 Solved? Possible cause: Replace MCNT (R76) Board. CML signal Return to section 7.1 Fax 9830 7 - 18...

  • Page 289: Tone (Tel/Fax) Send Test

    MCNT (R76) board? Replace MCNT (R76) Board. Signal route: CN11-A25→CN12-A8, B8 (S) Signal route: Replace WN5 Board. CN3-15, 16→T1-3, 1→ CN1-3, 4 Solved? Possible cause: Replace MCNT (R76) Board. CML signal Return to section 7.1 Fax 9830 7 - 19...

  • Page 290: No Acoustic Line Monitor

    Signal route: CN12-A6, B6→CN11-A22 Receive signal appears acrossCN201-5 (RM) of C34 or H34 Modem board? Replace C34 or H34 Modem board Signal route: CN201-8→IC204-2, 1→CN201-5 Replace MCNT (R76) Board. Signal route: CN11-B23→TRI5-2, 1→ IC21-12, 3→IC20-3, 5→CN10-1 Fax 9830 7 - 20...

  • Page 291: Power Supply Unit

    HOME 7.17 Power Supply Unit (A) Low-voltage Selection Replace the Power Supply Unit when output voltage written on the item A3 in the Appendix A is not normal. (B) High-voltage Selection (H10 board) Fax 9830 7 - 21...

  • Page 292: No Document Feeding

    2. Use the carrier sheet. Are there bits of paper or Remove them, then clean the adhesive tape on the surface of the scanning route. document transport route? Replace the roller-ADF assembly, sub-roller and/or the separation rubber. Fax 9830 7 - 22...

  • Page 293: Multiple Document Feeding

    After pushing the separation rubber assembly, Check the ADF spring, does it return to the and the back-up plate. original position? Replace the separation rubber. Solved? Check the roller-ADF Return to section 7.1.1. assembly. Fax 9830 7 - 23...

  • Page 294: Document Skew

    The control panel unit is closed firmly? Are there obstacles such as pieces of Remove the obstacles. paper in the document-passing slot? Is the document-passing slot rugged Replace the rugged parts. due to flaws, etc.? Fax 9830 7 - 24...
  • Page 295 Clean them. Are feed roller dirty? Are feed roller Replace it. worn or slippery? Clean it. Is roller-ADF dirty? Replace the roller-ADF, the feed roller and/or the pinch rollers. Fax 9830 7 - 25...

  • Page 296: Document Jam

    HOME 7.21 Document Jam Note: M76 board for Fax 9830 is shown as MCNT (R76). Start Note: M76 board for OKIFAX5700/5900 are shown as MCNT (R76). Load a document. 1. Check PC1. Is document fed by 2. Replace MCNT (R76) Board.

  • Page 297: Printer Unit

    (2) Do not expose the drum to direct sunlight. (3) Keep hands off the fuser unit as it is heated during operation. (4) Do not expose the drum to light for longer than 5 minutes at room temperature. Fax 9830 7 - 27...

  • Page 298: Troubleshooting Flow Charts Of Printer Unit

    7.22.2 Alarm Display". Toner is running short. See "Table Note: No toner memory RX is ON. 7.22.2 Alarm Display". Daily status See "Table Toner is running short. 7.22.2 Alarm Display". Note: No toner memory RX is OFF. Fax 9830 7 - 28...
  • Page 299 PRINTER ALARM3 REFER TO USER GUIDE MEMORY FREE 100% Cover open 12:00 XXX CLOSE THE COVER MEMORY FREE 100% Document jam (limit length error) 11/01/1998 12:00 XXX DOCUMENT JAM CONFIRM AND "STOP" MEMORY FREE 100% Fax 9830 7 - 29...
  • Page 300 CHANGE DRUM SOON MEMORY FREE 100% No ID (Image Drum) 12:00 XXX TONER SENSOR CHECK DRUM CART. MEMORY FREE 100% Toner near end 12:00 XXX (NO TONER MEM. RX = OFF) REPLACE TONER CART. MEMORY FREE 100% Fax 9830 7 - 30...

  • Page 301: Lan Data Error

    ISDN BOARD I/F ERROR REFER TO USER GUIDE MEMORY FREE 100% Error 77 (no ID) 12:00 XXX ERROR77 MEMORY FREE 100% LAN print 12:00 XXX ACC error LAN DATA ERROR REFER TO USER GUIDE MEMORY FREE 100% Fax 9830 7 - 31...
  • Page 302 HOME Troubleshooting flow chart 1: Cover (Stacker cover) See "Table 7.22.2 Alarm Display". Close the cover Solved? Return to section 7.1.1. See "Table 7.22.3 ACTION 2". Fax 9830 7 - 32...
  • Page 303 See "Table 7.22.2 Alarm Display". Turn on power again. Does the CHANGE DRUM SOON message See "Table 7.22.3 ACTION 3." remain on display? Is the MCNT (R76) Board Mount it properly. mounted properly? See "Table 7.22.3 ACTION 4". Fax 9830 7 - 33...
  • Page 304 Troubleshooting flow chart 3: Engine controller error (ROM/RAM error) See "Table 7.22.2 Alarm Display". Turn on power again. Does the PRINTER ALARM 2 message See "Table 7.22.3 ACTION 5". remain on display? See "Table 7.22.3 ACTION 6". Fax 9830 7 - 34...
  • Page 305 See "Table 7.22.3 ACTION 6". Turn on power again. Is the fuser unit heater See "Table 7.22.3 ACTION 7". off? Is the heater free from See "Table 7.22.3 ACTION 9". wire breakage? See "Table 7.22.3 ACTION 8". Fax 9830 7 - 35...
  • Page 306 Does the error occur while See "Table 7.22.3 ACTION 11". paper is under the EP drum? Does the error occur while the paper is at the See "Table 7.22.3 ACTION 12". eject station? See "Table 7.22.3 ACTION 13". Fax 9830 7 - 36...
  • Page 307 No recording paper cassette or not recording paper No recording paper in the paper cassette See "Table 7.22.2 Alarm Display". Has the paper Load it. casette been loaded? Is recording paper Load recording paper. out? See "Table 7.22.3 ACTION 14". Fax 9830 7 - 37...

  • Page 308: Action Items

    Check thermister (resistance of about 200 kilo ohms at room temperature and about 140 kilo ohms at high Check H10 Board, MCNT (R76) temperature), POWER SUPPLY board. UNIT. Note: M76 board for Fax 9830 is shown as MCNT (R76). Fax 9830 7 - 38...

  • Page 309: Image Troubles

    White belts or some white stripes in vertical Fig. direction Poor fusing (Images are blurred or peeled off when touched by hands) Fig. Fig. Fig. Fig. Fig. Fig. Figure 7.22.1 Abnormal Symptoms of Image Troubles (Example) Fax 9830 7 - 39...
  • Page 310 Is the contact plate of the transfer Make proper contact of the roller in contact with the contact contact plate of the transfer assembly properly? roller with the contact assembly. Replace the transfer roller, ID unit or Power Supply Unit. Fax 9830 7 - 40...
  • Page 311 Connect to the LED print (Check connector CN4/CN5 on head properly. the MCNT (R76) Board.) Set the ID unit properly. Is the ID unit set properly? Replace the LED head,Power Supply Unit or MCNT (R76) Board. Fax 9830 7 - 41...
  • Page 312 HOME Troubleshooting flow chart 10: Black belts or stripes in the vertical direction. Replace the ID Unit Solved? End. Replace the LED print head or Power Supply Unit. Fax 9830 7 - 42...
  • Page 313 1.89" (48.1 mm) Replace the transfer roller. period? Heater roller (inside the fuser unit) 2.46" (62.5 mm) failure. period? Replace the fuser unit. 1.98" (50.3 mm) Replace the Back-up roller. period? Check the fax control side. Fax 9830 7 - 43...
  • Page 314 HOME Troubleshooting flow chart 12: Some parts not printed Is the print paper folded, Replace the paper. bent, or scratched? Is the transfer roller Clean it. dirty? Check ID unit or Power Supply Unit. Fax 9830 7 - 44...
  • Page 315 Replace the transfer roller Solved? End. Install the LED print head Is the LED print head installed prolerly. properly? Replace the LED print head. Solved? END. Replace the ID unit. Solved? Replace the Board Fax 9830 7 - 45...
  • Page 316 Adujust the contact of the unit contacted with the contact fuser unit to contact the assembly prolerly? contact assembly properly. Check the thermister, the heater (inside the fuser unit), MCNT board H10 board and Power Supply Unit. Fax 9830 7 - 46...

  • Page 317: Chapter 8 - Dipswitch Setting Tables

    HOME Chapter 8 Dipswitch Setting Tables Konica Business Technologies...
  • Page 318 Finland Ireland Portugal Australia Remarks Netherlands Zealand Cascade connection Ring impedance DC loop resistance Ring sensitivity adjustment Dip-switch Belgium Spain Greece Italy Norway Denmark Remarks Cascade connection Ring impedance DC loop resistance Ring sensitivity adjustment Fax 9830 8 - 1...
  • Page 319 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "275". Magnified figure Marking a portion "S" with red oil ink. Fax 9830 8 - 2...
  • Page 320 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "SF" with red oil ink. Fax 9830 8 - 3...
  • Page 321 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "NL" with red oil ink. Fax 9830 8 - 4...
  • Page 322 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "IRL" with red oil ink. Fax 9830 8 - 5...
  • Page 323 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "P" with red oil ink. Fax 9830 8 - 6...
  • Page 324 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "370". Magnified figure Marking a portion "NZ" with red oil ink. Fax 9830 8 - 7...
  • Page 325 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "220". Magnified figure Marking a portion "AUS" with red oil ink. Fax 9830 8 - 8...
  • Page 326 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "B" with red oil ink. Fax 9830 8 - 9...
  • Page 327 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "E" with red oil ink. Fax 9830 8 - 10...
  • Page 328 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "GR" with red oil ink. Fax 9830 8 - 11...
  • Page 329 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "I" with red oil ink. Fax 9830 8 - 12...
  • Page 330 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "N" with red oil ink. Fax 9830 8 - 13...
  • Page 331 • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "DK" with red oil ink. Fax 9830 8 - 14...
  • Page 332 (Setting as of May 17, 1998) Each country's hardware parameters comparison table. Dip-switch Germany Switzer- Austria Remarks land Cascade connection Not used Ring impedance Ring sensitivity adjustment Impedance matching switch Receiving Gain (for Paralle pickup) Receiving Gain Fax 9830 8 - 15...
  • Page 333 • DIP switch setting • Instructions of marking with red oil ink. For detail, see the figure below. 1 2 3 4 Magnified figure A C H Marking a portion "D" with red oil ink. Fax 9830 8 - 16...
  • Page 334 • DIP switch setting • Instructions of marking with red oil ink. For detail, see the figure below. 1 2 3 4 Magnified figure A C H Marking a portion "CH" with red oil ink. Fax 9830 8 - 17...
  • Page 335 • DIP switch setting • Instructions of marking with red oil ink. For detail, see the figure below. 1 2 3 4 Magnified figure A C H Marking a portion "A" with red oil ink. Fax 9830 8 - 18...
  • Page 336 HOME (Setting as of May 17, 1998) Each country's hardware parameters comparison table. Dip-switch United France Remarks Kingdom Impedance matching switch Receiving Gain (for Paralle Pickup) Receiving Gain Fax 9830 8 - 19...
  • Page 337 • Instructions of marking with red oil ink. • Setting connector (40095601) For detail, see the figure below. COMMON F Connect these two connectors (COMMON and UK) with the cable 40095601. Magnified figure Marking a portion "UK" with red oil ink. Fax 9830 8 - 20...
  • Page 338 • Instructions of marking with red oil ink. • Setting connector (40095601) For detail, see the figure below. COMMON F Connect these two connectors (COMMON and F) with the cable 40095601. Magnified figure Marking a portion "F" with red oil ink. Fax 9830 8 - 21...

  • Page 339: Appendix A - Board Description

    HOME Appendix A Board Descriptions Konica Business Technologies...

  • Page 340: A1.1 Unit Configuration And Block

    HOME GENERAL A1.1 Unit Configuration and Block Diagram The unit configuration is as follows: FAX 9830 ASSEMBLY Figure A.1.1 Unit Configuration (Modifying) Fax 9830 A1 - 1...
  • Page 341 HOME GENERAL Standard: MCNT (R76- : Fax 9830/R76-2) V.34 Modem (C34-/H34-) NCU (UNC-/WN5-/DN5-FN5-) Operation Panel Board (P76-: Main/P77-: One-touch) High-voltage Power Unit (H10) Low-voltage Poewr Unit (MPW2520: 120V/MPW2420: 230V) Toner Lock Board (TLK-) Option: Optional Memory (RA-: 2M byte/RA-2: 4M byte)
  • Page 342 Dual Port 10/100 Base-TX Battery FPGA SRAM Physical Layer (+6VB) : OKIFAX 5900 only V53A EPF6016QC +24V 63k Byte Not for FAX 9830 Memory EXP (OPTION) (32k Byte) LQ80221 Board-RA1- /-2 Thermistor +38V Reset X'tal : Option PS592D-2 10MHz Trans-...

  • Page 343: A2.1 Fax 9830 Signal Flow (Listing Of Diagrams)

    HOME SIGNAL FLOW A2.1 Fax 9830 Signal Flow Each signal flow is shown as below: COPY G3 TX (MH/MR/MMR) G3 RX (MH/MR/MMR) PC Print (Option) PC Scanner (Option) PC-FAX TX (Option) PC-FAX RX (Option) ISDN PC-FAX G3 TX (Option) ISDN PC-FAX G3 RX (Option)
  • Page 344 HOME SIGNAL FLOW 1. COPY Fax 9830 A2 - 2...
  • Page 345 HOME SIGNAL FLOW 2. G3 TX (MH/MR/MMR) Fax 9830 A2 - 3...
  • Page 346 HOME SIGNAL FLOW 2-1. G3 TX (JBIG) - Does not apply to Fax 9830 Fax 9830 A2 - 4...
  • Page 347 HOME SIGNAL FLOW 3. G3 RX (MH/MR/MMR) Fax 9830 A2 - 5...
  • Page 348 HOME SIGNAL FLOW 3-1 G3 RX (JBIG) - Does not apply to Fax 9830 Fax 9830 A2 - 6...
  • Page 349 HOME SIGNAL FLOW 4. PC print (Option) Fax 9830 A2 - 7...
  • Page 350 HOME SIGNAL FLOW 5. PC scanner (Option) Fax 9830 A2 - 8...
  • Page 351 HOME SIGNAL FLOW 6. PC-FAX TX (Option) Fax 9830 A2 - 9...
  • Page 352 HOME SIGNAL FLOW 7. PC-FAX RX (Option) Fax 9830 A2 - 10...
  • Page 353 HOME SIGNAL FLOW 8. ISDN PC-FAX G3 TX (Option) Fax 9830 A2 - 11...
  • Page 354 HOME SIGNAL FLOW 9. ISDN PC-FAX G3 RX (Option) Fax 9830 A2 - 12...
  • Page 355 HOME SIGNAL FLOW 10. ISDN G3 TX (Option) Fax 9830 A2 - 13...
  • Page 356 HOME SIGNAL FLOW 11. ISDN G3 RX (Option) Fax 9830 A2 - 14...
  • Page 357 HOME SIGNAL FLOW 12. G4 TX (Option) Fax 9830 A2 - 15...
  • Page 358 HOME SIGNAL FLOW 13. G4 RX (Option) Fax 9830 A2 - 16...
  • Page 359 HOME SIGNAL FLOW 14. LAN print (Option) Fax 9830 A2 - 17...

  • Page 360: A2.2 Explanation Of Signal Flowchart

    Next, the JBIG-code data is sent to the modem board to be modulated. The data modulated by the modem is sent to the NCU board by the Send signal “S.” The data sent to the NCU board is amplified there, then output to the public line. Fax 9830 A2 - 18...
  • Page 361 DRAM (4 megabits x 16 bits). The written data is compressed to TIF data by firmware, then written into the external DRAM again. The written TIF data is sent to the MCNT’s parallel I/F through the IOGA5. Fax 9830 A2 - 19...

  • Page 362: A3.1 Mcnt

    /IRQ6 = Matsushita V.34 modem interrupts 1and 2, Sanyo V.17 modem, encryption, line ringing tone (Ring), Sanyo read control IC /IRQ4 = Centronics I/F controller interrupt, JBIG chip interrupt, MUPIS I/F, power I/F, second tray I/F, user DMA channel 4/5 (Centronics), use DMA channel 6/7 (JBIG) Fax 9830 A3 - 1...
  • Page 363 ITU channel 3: Used for drum motor phase control. ITU channel 4: Used for resist motor phase control. Serial communication interface In this system, SCI channel 0 is used in the start-stop mode as the interface with the OPE. Fax 9830 A3 - 2...
  • Page 364 R76-/R76-2 A3.1.2 IOGA5 A3.1.2.1 Purpose and Overview of This ASIC This ASCI is used for the Fax 9830. It controls the facsimile and printer, provides an interface with the PC, and implement MFP and the functions listed below. The block diagram of this ASIC is shown on the next page.
  • Page 365 LC_DAT LC_MTP MUPIS_RDY [ * wait] LEO_ON WAIT SNS_OF * int * Scan IF IRQ4 * Ring detetion JBIG_INT MUPIS INT DP Call origination IRQ6 V34 INT1 V34 INT2 V17_INT ENCR_INT RING_INT DP_INT LINE INT Fax 9830 A3 - 4...

  • Page 366: A3.1.3 Scanner Control

    (16 bit) (8 bit) Sensor Specifications Pixel density: 300 DPI Number of significant pixels: 2552 dots Pixel clock frequency: 2.5 MHz The input signal timing chart is shown below. CLK1 400nS 1.25 ms (line storage time) Fax 9830 A3 - 5...
  • Page 367 Binary coding Output Analog block Filter block block controller block Binary image Distortion Image area Half-tone reduction correction block separator block processor 200MHz Gamma Multivalue 96K-bit DRAM 2K-bit SRAM correction block image resolution converter CPU BUS Fax 9830 A3 - 6...
  • Page 368 (CLK1) and motor synchronizing signal (SH) are output to the image sensor. The timing of data transfer to/from the IOGA5 is shown below. 11 12 13 14 15 16 CLK1 SDREQ SDACKn DATA 8 bit Fax 9830 A3 - 7...

  • Page 369: A3.1.4 Jbig Control (Not For Fax 9830)

    HOME R76-/R76-2 A3.1.4 JBIG Control (Not for Fax 9830) A3.1.4.1 Overview JBIG control is performed by converting codes using the MN86064, a CODEC LSI chip that is fully compliant with ITU-T.85 (JBBIG Facsimile Application). Major functions of the MN86064 are listed below. The system configuration is shown on the next page.

  • Page 370: System Configuration

    /JBIG CS JBIG_INTR DREQ6 REQC0 /DACK6 /ACK C0 DREQ7 REQD0 /DACK7 /ACKD0 DRAM(64Mb) AD15~ A11~0 /RAS /RAS /CAS /CAS Address bus Data bus Note 1: JBIG_A0, /RD, and /WR of the IOGA5 are two-way pins. Fax 9830 A3 - 9...
  • Page 371 HOME R76-/R76-2 The CPU read (word access) timing chart is shown below. (Word access) (20MHz) (from G/A) A3~A1 (from SH) A0(/LBS) (from SH) /UBE(A0) (from SH) (from SH) Hi-Z Valid D15~D8 Hi-Z D7~D0 Valid Fax 9830 A3 - 10...
  • Page 372 (IOGA5) on the MCNT board. MNPT 1, 2, 3, and 4 signals change the reference voltage signal REF to alter the current values of scanner drive signals OutA and OutA-N, controlling the motor speed. Waveforms of motor drive signals INA and INB are as follows: Fax 9830 A3 - 11...

  • Page 373: A3.1.6 Cpu Peripheral Circuits

    LSI chip (IOGA5), issuing various buzzer sounds, key touch sound, ringing tone and line monitor sounds. A block diagram is shown below. MCNT-PCB CN10 IOGA5 Attenuator Analog switch Speaker MOCN2 MOCN1 MOCN0 Fax 9830 A3 - 12...

  • Page 374: A3.1.6.3 Backup Circuit

    3.3 V, which is supplied to the DRAM. At the same time, +8 V is supplied to the external battery for recharging. A block diagram is shown below. External rechargeable battery CN18 +3.3V VOLTAGE DRAM (8MB) MCNT board Add-on memory DRAM Fax 9830 A3 - 13...

  • Page 375: A3.1.6.4 Fan Control

    3 seconds after the start of full speed operation taking into account the fan sensor output determination time. The fan sensor is not monitored when the fan is rotating at 1/2 or 1/4 speed or it is at halt. Fax 9830 A3 - 14...
  • Page 376 HOME 1~6 chip HDSTB1-N 7~12 chip HDSTB2-N 13~19 chip HDSTB3-N 20~26 chip HDSTB4-N HDCLK-P Driver IC-1 Driver IC-7 Driver IC-13 Driver IC-20 Driver IC-26 HDDLD-P 1156 2308 3652 4992 HDD3-P HDD2-P 1155 2307 3651 4991 HDD1-P 1154 2306 3650 4990 HDDC-P 1153 2305...
  • Page 377 HOME R76-/R76-2 Normal Mode Printing Timing Chart HDCLK-P HDDLD-P HDD(3-0)-p HDSTB1-N HDSTB2-N HDSTB3-N HDSTB4-N First line printing data sent Second line printing data sent First line printing Fax 9830 A3 - 16...

  • Page 378: A3.1.8 Heater Control

    To prevent this, the tempera- ture at which the heater is turned on is separated far from the temperature at which the heater is turned off. Heater on/off Fax 9830 A3 - 17...

  • Page 379: A3.1.9 Printer Motor Control

    MCNT Board +38F DMPH1-P A2918SW DMT1 Main (Drum) Motor DMPH2-P DMT2 NDMON1-N DMT3 DMT4 +38F RMPH1-P RMT1 Registration Motor MTD2005F RMPH2-P RMT2 RMT3 RMT4 Drum motor DMPH1-P DMPH2-P Operation at normal speed: T0 to T3=1.016 ms Fax 9830 A3 - 18...
  • Page 380 The voltage drop across the reisistor is input to comparator, where it is compared with a reference voltage. If an overcurrent flow occurs, a limiter operates to maintain it within a certain fixed amount of current. Fax 9830 A3 - 19...

  • Page 381: A3.1.10 Toner Low Detection

    By monitoring this time interval, Toner Low state can be Sensor Plate Sensor Plate detected. Fax 9830 A3 - 20...
  • Page 382 When there is no change with the toner sensor for 2 cycles (2.63 sec. x 2) or more, then the Toner Sensor Alarm is activated. • The toner sensor is not monitored while the main (drum) motor is in a halt. Fax 9830 A3 - 21...

  • Page 383: A3.1.11 Centronics Parallel Interface

    (DATA BITs 1 to 8) 0.5 µs min. 0.5 µs min. 0.5 µs min. DATA STOROBE 0.5 µs min. 0 min. 0.5 µs max. BUSY 0 min. 0 min. ACKNOWLEDGE 0.5 µs to 10 µs 0 min. Fax 9830 A3 - 22...

  • Page 384: A3.1.12 Electrophotographic Process

    Fusing The toner image transferred onto the paper is fused to the paper by heat and pressure. An electrophotographic process timing chart is shown in Figure 2-5. Fax 9830 A3 - 23...
  • Page 385 HOME Paper eject roller Paper eject Image data (Face down) Power supply LED head Charger roller Power supply Exposure Paper Toner Doctor (Bias voltage) Power supply cartridge eject blade roller Charging Paper path Cleaning Developing Toner Paper selector Cleaning Developing roller roller supply roller...
  • Page 386 HOME PRINT-N PRDY-N DM-ON-N RM-ON INSNS OUTSNS-N Feed start IN Sensor OFF OUT Sensor OFF Feed stop...

  • Page 387: A3.1.12.1 Process Operation Descriptions

    "b" drives the registration roller. The registration and hopping gears have one-way bearing, so turning any of these gears in the reverse direction will not transmit the motion to the corresponding roller. Fax 9830 A3 - 26...
  • Page 388 (in this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way bearing.) The paper is further advanced in synchronization with the print data. Image drum Paper Hopping roller Transfer roller Registration roller Fax 9830 A3 - 27...
  • Page 389 When the DC voltage applied by the power supply exceeds the threshold value, charging begins. The applied voltage is proportional to the charge potential, with offset of approximately -550V. charge potential -750 -550 -1300 applied voltage Fax 9830 A3 - 28...
  • Page 390 The image drum is coated with an underlayer (UL), a carrier generation layer (CGL), and carrier transfer layer (CTL) on aluminum base. The organic photo conductor layer (OPC), comprising a CTL and a CGL, is about 20 µm thick. Image drum Base 20 µm 30 mm Fax 9830 A3 - 29...
  • Page 391 The irradiated portion of the image drum surface is kept to about -100 V. Light from –750 Image drum surface potential –100 Charged part Part Charged irradiated part Fax 9830 A3 - 30...
  • Page 392 -100V -750V -750V Image drum Exposed Exposed part part -100V An illustration of activities at the contact point of the image drum surface and the developing roller (arrow marks denote the direction of the electrical field). Fax 9830 A3 - 31...
  • Page 393 -500 VDC is supplied to the toner supply roller, -265 VDC to the developing roller. Connected and bias supplied when the cover is closed. Toner supply roller Developing roller Base Image drum Fax 9830 A3 - 32...
  • Page 394 Image drum Image Charge roller Paper Paper Transfer roller Transfer roller Power supply unit Fax 9830 A3 - 33...
  • Page 395 The back-up roller is held under a pressure of 3.76 kg applied by the pressure spring on each side. Heater roller Heater Separation claw Thermistor Back-up roller Pressure Spring Fax 9830 A3 - 34...
  • Page 396 When the number of sheets accumulated reaches 10 or more, and the printout operation ends. Changes in bias voltage applied to each roller move attaching toner off the roller to the image drum and return it to the developer. Fax 9830 A3 - 35...

  • Page 397: A3.2 Ope Control

    8 bits <Data configuration> 1) Status bit: 1 bit 2) Data: 8 bits 3) Even parity: 1 bit (ignored by OPE) 4) Stop bits: Bits 1 and 5 Error = ±5% START EVEN PARITY STOP Fax 9830 A3 - 36...

  • Page 398: A3.3 Modem C34 Pc Board

    • HDLC framing • Single tone issue/detection (CNG signal, CED signal, etc.) • Dial tone/busy tone detection • DTMF signal issue/detection • Pseudo ring back tone • Automatic gain control • Amplifier • A/D and D/A converters Fax 9830 A3 - 37...
  • Page 399 A memory for storing the MN195004MFN-1 program. The modem operates by loading the program from the flash memory to the SRAM. • IC205 (Analog switch IC) Gain control Power supply voltages • Digital +5 VD • Analog +5 VA/-8 VA Fax 9830 A3 - 38...
  • Page 400 HOME CX24 MClock X201 IC201 AOUTM xxCONV DPA[11:0] SCLKxx IC202 DPD[15:8] SDTIV,M IC205 AINM SDT0V,M TX,RX NOPCS SCLK NDPWTH NDPWTL NDPRD TX,RX NUC[1:0] FLS201 NDIRQ1,2 PGCS CPUCK MA[18:0] NHDRES MO[7:0] RAM201 NRD,NWT EYECLK,NEQMD,NEYSY(Unavaible) PORT Tx: Fax Transmission data Rx: Fax receving data DPRAM: Dual Port RAM DSP: Digital Signal Processor...
  • Page 401 HOME IC201 Pin Assignment Fax 9830 A3 - 40...

  • Page 402: Ic202 Pin Assignment

    — Ground (Digital) DGND1 TMBAUD IC201 — Ground (Digital) DGND2 AOUTM Transmission Data MCNT — Ground (Analog) AGND1 (Analog) — Ground (Analog) AGND2 VREF Ground (Analog) — — Ground (Analog) AGND3 — Ground (Analog) AGND4 Fax 9830 A3 - 41...

  • Page 403: A3-4 Unc, Wn5, Fn5 And Dn5 Circuit Diagram

    • Picture data/Protocol/Tonal signals, etc. Note 1: This procedure may be omitted depending on the dial parameters. Note 2: MF (Multi-frequency) tone is generated by the modem and transferred to the telephone line via the NCU board. Fax 9830 A3 - 42...
  • Page 404 Control signal for connection between LINE and TEL terminals PBXE Control signal for connecting one of LINE terminal to the PBXE terminal MUTE Control signal for pulse dial improvement and bell shunt relay Note *: Unused. Fax 9830 A3 - 43...
  • Page 405 It separates between the line and equipment in terms of DC and also keeps a balance between the line and the ground. Off-hook detector (IC2) This circuit detects the off-hook state of the telephone connected to the TEL1, TEL2 through LINE terminals. Fax 9830 A3 - 44...
  • Page 406 HOME CN2 (1/2) TEL1 TEL2 OFF HOOK Detector CN2 (2/2) Ring Detector C31 R5 Impedance LINE matching , AR arresters to Modem Receiving Sensitivity Figure A3.4.1 Block Diagram of UNC...
  • Page 407 MUTE (RL3) During pulse dialing, this circuit opens to prevent pulse distortion caused by capacitor C11. If it detects MF or CNG tones without seizuring a line, it opens to increase the impedance. Fax 9830 A3 - 46...
  • Page 408 This switch sets the ring sensitivity according to the line requirement. Telephone cascade/parallel switches (S1-1 to S1-2) To connect the telephone connected to the TEL1 terminal and an external telephone in parallel, set the switches to ON. Fax 9830 A3 - 47...
  • Page 409 HOME (1/2) TEL1 S1.1~2 OFF-HOOK TEL2 Detector (2/2) I SW S1 - 3~6 Ring Detector Impedance C31 R590 matching TEL CN1 CN15 ~ Loop CN45 Current Detection LINE MUTE , AR arresters to Modem Receiving sensitivity MUTE circuit Figure A3.4.2 Block Diagram of WN5...
  • Page 410 Ring detectors (IC1) These circuits detect a ring signal arriving to the line. If the input ring signal exceeds a specific voltage, the circuits output a signal of RI having the same frequency as the incoming RI. Fax 9830 A3 - 49...
  • Page 411 Communication line terminal switches (CN26 and CN36) Unlike other countries, pines 2 and 5 are connected to the line for the UK communication line. Set the switches to “F” for France and “UK” for UK. Fax 9830 A3 - 50...
  • Page 412 HOME (1/2) TEL1 RL7 F TEL2 (2/2) OFF-HOOK Detector Ring Detector Shunt S5-1, 2 Impedance matching NT MUTE LINE FICC , AR arresters to Modem Receiving Q1, Q2 Q3 4 sensitivity Constant current current S5-3 to 6 CN26/CN36 (F) (UK) MUTE CN26, CN36 Figure A3.4.3 Block Diagram of FN5...
  • Page 413 C11. If it detects MF or CNG tones without seizuring a line, it opens to increase the impedance. Pickup RC (R590, C31) These circuits insert a high-impedance resistor and capacitor serially to prevent the line impedance from dropping by the line transformer T1. Fax 9830 A3 - 52...
  • Page 414 This amplifier amplifies MF tones, dial tones, and FAX receive signals. 16 kHz LPF (IC502) This active low-pass filter removes 16 kHz metering pulses. PBXE (RL4) This circuits connects one end of the LINE terminal to the PBXE terminal when requested from the PBX line. Fax 9830 A3 - 53...
  • Page 415 HOME (1/2) TEL1 S1-1~2 TEL2 (2/2) OFF-HOOK Detector S1-4 S4-1~2 Ring Detector L7, L8, R590 C7, C507, C9 IC501 S4-3, 4 Loop Impedance Current matching 16 KHz Detection LINE MUTE S4-7, 8 to Modem arresters Receiving sensitivity MUTE S4-5, 6 IC501 PBXE circuit...

  • Page 416: A3-5 Power Supply Board

    Overcurrent protection circuit operation -8 V: Overcurrent protection circuit operation +24 V: Overcurrent protection circuit operation +3.3 V: Overcurrent protection circuit operation; Auto resetting (F1 opens if this state continues for more than 10 seconds.) Fax 9830 A3 - 55...
  • Page 417 HOME Low voltage power supply board CN104 F101 +38V Power 24,25,26 +24V Supply Filter ACIN Circuit +5Vs 20.21,22,23 6,17,18,19 27,28,29 CN103 +3.3V 6~10 Heater Control ACOUT Circuit...

  • Page 418: A3-6 High-Voltage Power Supply Circuit . A3-57

    High-voltage High- outputs Remarks frequency pulse output pins +1.2kV -1.3kV TRSEL 3: Hi-Z +300V TRSEL 5: L TRSEL 3: L -500V -265V +400V TRSEL 5: Hi-Z -1.1kV -1.35kV Part with slant line: no output Fax 9830 A3 - 57...
  • Page 419 HOME Sensor control High-Voltage Power Supply Board PSOUT-N WRSNS-N PSIN1-N PAPER-N PSIN2-N TNRSNS-N Sensor signal Shield Transparent Fax 9830 A3 - 58...

  • Page 420: A3-7 G4A-Pcb

    OPREQ signal and writes data from the DRAM into the dual port RAM. The NCNT board reads data from the dual port RAM, expands the data in the DRAM on the MCNT board, and sends the data to the LED head via the IOGA5. Fax 9830 A3 - 59...
  • Page 421 HOME FLASH MEMORY D-RAM RESET-IC EPLD (512KByte) (2MByte) M51953AFP EPM7032LC44 (Expandable up to 1 Mbytes) (Expandable up to 4 Mbytes) Note: For evaluation of single board A (19:0) AD (15:0) BOOT2 Internal bus CS, ED, MR, etc CUREQ-N SH7034 CN 1 (MCNT I/F) PCMDOWN-N ALS244 CS, RD, W...

  • Page 422: Appendix B - Print Operation Description

    HOME Appendix B Print Operation Description Konica Business Technologies...

  • Page 423: Mechanical Components

    This AC voltage heats the heater. The M76 board supervises the heat roller tem- perature via the thermistor, and regulates the heater roller at a predetermined temperature (about 185 ½C for Fax 9830) by connecting or disconnecting the AC voltage supply to the heater.

  • Page 424: Process Operations

    "b" direction drives the resist roller. The resist gear and hopping gear contain one-way clutch, so that turning each of these gears in reverse direction will not be transmitted to the corresponding roller. Fax 9830 B - 2...
  • Page 425 After the paper has turned on the inlet sensor, the paper is further advanced by a predetermined length until the paper hits the resist roller. (The skew in the paper can thus be corrected.) Paper Hopping roller Resist roller CW = Clockwise Fax 9830 B - 3...
  • Page 426 The paper is further advanced in synchrony with the print data. Image drum Paper Hopping roller Transfer roller Resist roller CCW = Counterclockwise Fax 9830 B - 4...
  • Page 427 When the DC voltage (-1.30KV KVDC) applied from the Power Supply Unit exceeds a threshold value, charging begins. The applied voltage is proportional to charge potential with off set of approx. -550V. Charge Potential -800 -550 -1300 Applied Voltage Fax 9830 B - 5...
  • Page 428 The image drum is coated with an underlayer (UL), a carrier generation layer (CGL), and carrier transfer layer (CTL) on the aluminum base. The organic photo conduc- tor layer (OPC), comprising a CTL and a CGL, is about 20 µm thick. Image drum Base 20 µm 30 mm Fax 9830 B - 6...
  • Page 429 The irradiated part of the image drum surface is kept at about - 100 V. Light from –800 EP drum Image surface potential –100 Charged part Part Charged irradiated part Fax 9830 B - 7...
  • Page 430 -100V -800V -800V Image drum Exposed Exposed part part -100V An illustration of activities at the contact point of the image drum surface and the developing roller (arrow marks denote the direction of the electric field). Fax 9830 B - 8...
  • Page 431 -500 VDC is supplied to the toner supply roller, -265 VDC to the developing roller. Connected and bias voltage supplied when the cover is closed. Toner supply roller Developing roller Base Image drum Fax 9830 B - 9...
  • Page 432 As a result, toner charged negative that is attracted to the image drum surface is transferred to the upper side of the paper by the positive charge on the lower side of the paper. Image drum image Paper Paper Transfer roller Transfer roller Power Fax 9830 B - 10...
  • Page 433 The back-up roller is held under a pressure of 2.84 kg by the pressure spring at each side. Heater roller Heater Separation claw Thermistor Back-up roller Pressure spring Fax 9830 B - 11...
  • Page 434 Cleaning "NO" (V) Cleaning "YES" (V) (+300 V) — -265 V -265 V +1500 V +1500 V — -1100 V CB (cleaning) +400 V -1350 V -1300 V -1300 V Fax 9830 B - 12...

  • Page 435: Errors

    A recoverable error resets automatically by itself once the cause of error has been removed. Printing is not possible while an error is existing. The alarm serves as a warning only and the printing operation is performed. Fax 9830 B - 13...

  • Page 436: Major Trouble Errors

    Since the fan alarm is not monitored during printing, the fan alarm does not appear from the moment the printing is started until the completion of printing operation. In other words, the printing will continue even if the fan alarm occurs during printing. Fax 9830 B - 14...

  • Page 437: Paper Feed Monitoring

    Cover open sensor "0" indicates an open cover. When the cover is closed the CU (control unit) section sends the reset signal and pro- cesses in the same way as if the power has been turned on. Fax 9830 B - 15...

  • Page 438: Recoverable Errors

    No paper has been detected by the 1'st tray's paper sensor. No paper in 1'st cassette No paper has been detected by paper sensor in "1" state. No paper in 2'nd cassette Response from the option tray indicated no paper in 2'nd tray. Fax 9830 B - 16...

  • Page 439: Toner Low Detection

    Because of this, the time interval during which it is in encounter with the magnet of the sensor lever becomes long. By monitoring this time interval, toner low Sensor Lever Sensor can be detected. Lever Fax 9830 B - 17...
  • Page 440 When there is no change with the toner sensor for 2 cycles (5.3 sec. x 2) or more, then the Toner Sensor Alarm is activated. Printing Speed t1 (Toner Exists) Remarks 8 ppm 2.6 sec. less than 800 msec. Fax 9830 B - 18...

  • Page 441: Other Special Cases

    B.4.1 Manual Paper Feed Turning on of the inlet sensors without the hopping operation indicates manual paper feeding for Fax 9830 (excluding when power is on). B.4.2 Cleaning The image drum needs cleaning since it gets dirty after having printed copies for a number of times.
  • Page 442 HOME Heat roller LED head Toner cartridge Developing roller Charge roller Ep cartridge Resist roller Lever-change Outlet sensor Back-up roller Hopping roller Cleaning roller Inlet sensor lever Paper cassette Paper sensor Transfer roller...

  • Page 443: Block Diagram

    HOME Appendix C Block Diagram Konica Business Technologies...
  • Page 444 1M x 16bit x 2 Dual Port 10/100 Base-TX Battery FPGA SRAM (+6VB) Physical Layer : OKIFAX 5900 only V53A EPF6016QC Not for Fax 9830 +24V 63k Byte Memory EXP (OPTION) (32k Byte) LQ80221 Board-RA1- /-2 Thermistor +38V Reset X'tal...

  • Page 445: Appendix D - Illustrated Parts List

    HOME Appendix D Illustrated Parts List Konica Business Technologies...

  • Page 446: Section 1 Cabinet Assembly

    HOME Section 1 CABINET ASSEMBLY Fax 9830 D - 1...
  • Page 447 40730101 Plate-Shield (NCU) 40044503 Board-UNC 4044314 Board-WN5 40044307 Board-WN5 OEL-INT, AUS 40044401 Board-FN5 40971601 Board-DN5 GER, BOSCH 40044305 Board-WN5 OKI-INT KONICA/BOSCH 40730301 Plate-PKG 40945401 Plate Assy. -Rear B SCREW B Screw TAPPING SCREW B1 Screw Fax 9830 D - 2...

  • Page 448: Section 2 Control Panel Assembly

    HOME Section 2 CONTROL PANEL ASSEMBLY Fax 9830 D - 3...
  • Page 449 40802912 OP Panel Assy. -FX056/176 OKIFAX5900 OEL/UKF/GER Note 1 40733401 Film-Onetouch 40733301 Sheet-Onetouch 40733303 Sheet-Onetouch GER/BOSCH 40733302 Sheet-Onetouch Except OKIFAX5700 Fax 9830 40733304 Sheet-Onetouch Except OKIFAX5700 Fax 9830 GER/BOSCH 40919601 Cover-Onetouch056 OKIFAX5700 Fax 9830 40732401 Cover-Onetouch OKIFAX5900 40733201 Sheet-Function OKIFAX5700...

  • Page 450: Section 3 Printer Assembly

    HOME Section 3 PRINTER ASSEMBLY Fax 9830 D - 5...

  • Page 451: Reduction Gear

    DAMPER ARM ASSEMBLY 40771401 Lever-Eject Sensor Assembly 40796201 Guide Assy.-Eject PP4083-6031P001 BEARING R PP4083-6020P001 HOPPING ROLLER SHAFT 40521201 LED Head Unit-51K 40949601 Holder Assy. -TLK Except OKI-INT, AUS 40541401 Cover-Head Only OKI-INT, AUS 40241703 Cord-LED Assembly Screw Fax 9830 D - 6...
  • Page 452 PB4120-1105P002 HAROGEN LAMP (Q) -F230 230V, Except ODA PB4083-6106P001 HEAT SENSOR PB4083-6293P001 THERMOSTAT A PB4083-6128P001 BEARING B PP4083-6113P001 GEAR A 40891301 Film-FG (FAX) 40807201 Board-TLK Except OKI-INT, AUS PP4128-1140P002 Stacker Cover Holder PP4128-1245P001 Spring Knob Fax 9830 D - 7...

  • Page 453: Section 4 Base Assembly

    HOME Section 4 BASE ASSEMBLY Fax 9830 D - 8...

  • Page 454: Dc Fan Motor

    FX-176 120V Power Supply 120V, ODA 40628601 FX-176 230V Power Supply 230V, Except ODA 40660201 PWR unit-H10 40755111 Board-M76-11 OKIFAX5900 40755112 Board-M76-12 OKIFAX5700 Fax 9830 40730201 Plate-Shield (MCNT) PA4083-6090G001 CONTACT ASSEMBLY 40763001 Sheet-Insulation 40729901 Guide-Cassette (R) KONICA 40729903 Guide-Cassette (R) BOSCH...

  • Page 455: Section 5 Frame Assembly-Scanner (L)

    HOME Section 5 FRAME ASSEMBLY-SCANNER (L) Fax 9830 D - 10...

  • Page 456: Pinch Roller

    40915801 Cap PC2 40733601 Stopper-Scanner YB4120-1137P001 PHOTO SENSOR PP4120-1016P001 PC1 LEVER PP4120-1017P001 PC2 LEVER PP3529-5033P001 GEAR (Z20) 40930201 Gear-Idle (Z75/15) 40947001 Tape-Insulation PA3529-5082G001 SUB-ROLLER ASSEMBLY 40731301 Guide-Paper B SCREW B S SCREW B PB4122-1293P002 Damper-Rubber Fax 9830 D - 11...

  • Page 457: Section 6 Frame Assembly-Scanner (U)

    HOME Section 6 FRAME ASSEMBLY-SCANNER (U) Fax 9830 D - 12...
  • Page 458 SEPARATION RUBBER ASSEMBLY 40732001 Spring-ADF PP3527-5153P001 BACK-UP PLATE 40935801 Roller Assy. -Sensor PP3522-3568P001 BEARING ADF PP3529-5034P001 GEAR (Z22) PA4120-1052G001 EXIT ROLLER ASSEMBLY 40983001 Bar-Discharge PP3529-5035P001 GEAR (Z28) PP3527-5034P001 GEAR (Z16) PB4013-3102P002 CS-RING (CS4-SUS) B SCREW B Fax 9830 D - 13...

  • Page 459: Section 7 Cables, Option Boards

    HOME Section 7 CABLES, OPTION BOARDS Fax 9830 D - 14...
  • Page 460 236A6058P0001 4622-007-0092 OEL (AC CORD), Note 2 YS4111-5581P001 CORD (TEL1-TEL2) 40962001 ISDN modular cord (4wire, 3m) 223A7010P0003 TM-6-DC1, Connector-Plug Note 1: Parts will be supplied by ODA. Note 2: Parts will be supplied by OUK. Fax 9830 D - 15...

  • Page 461: Appendix E - Second Paper Feeder

    HOME Appendix E Second Paper Feeder Konica Business Technologies...

  • Page 462: Outline

    OUTLINE Functions When the Second Paper Feeder is installed with the Fax 9830 series facsimile transceiver, the Second Paper Feeder is connected to the facsimile by a connector. The Second Paper Feeder supplies paper automatically through the operation of pulse motor (hopping), which is driven by signals sent from CPU of the Second Paper Feeder under the control of the facsimile.

  • Page 463: General Mechanism

    Paper exit (face down) Image sensor EP drum Paper exit (face up) Resist roller Hopping roller Feed roller Paper Second Paper Feeder Paper Transfer roller Hopping roller Heater roller Pulse motor One-way clutch roller Backup roller Fax 9830 E - 2...

  • Page 464: Precautions Concerning Parts Replacement

    (7) When handling printed circuit boards, do not use any glove which may generate static electricity. (8) Do not place the printed circuit boards directly on the equipment or floor. Fax 9830 E - 3...
  • Page 465 Table 3-1 Service Tools Service Tools Q'ty Application Remarks No. 1-100 Philips 2 ~ 2.5 mm screws screwdriver No. 2-100 Philips 3 ~ 5 mm screws screwdriver No. 3-100 screwdriver Digital multimeter Pliers Fax 9830 E - 4...

  • Page 466: Parts Layout

    Upper plate Hopping Roller Shaft Assy One-way Clutch Gear Guide R (2nd) Assy (includes stepping motor and TQSB-2PCB) Hopping Frame Assy Stepping Motor Cassette Assy Guide L (2nd) Assy 1 1 1 1 1 Fig. 3-1 Fax 9830 E - 5...

  • Page 467: Parts Replacement Methods

    This section describes the parts replacement methods for the components listed in the disassembly order diagram below. Second Paper Feeder Stepping motor (hopping) (3.3.1) TQSB-2PCB (3.3.2) Hopping roller shaft assy and One-way clutch gear (3.3.3) Fax 9830 E - 6...

  • Page 468: Stepping Motor (Hopping

    (5) Pull the sheet guide assy 8 in the direction of arrow and also push in the direction of arrow to unlock the notch, and bring the sheet guide assy 8 in the direction of arrow to remove the sheet guide assy 8. Fax 9830 E - 7...
  • Page 469 (9) Remove three remaining screws K which are keeping the motor on the motor bracket L, and remove the connector off the Stepping Motor M. (10) Remove two screws N on the Stepping Motor M. Detail A Guide R (2nd) Assy TQSB-2PCB P Motor Motor Bracket L Rear Cover C Fax 9830 E - 8...

  • Page 470: Tqsb2-Pcb

    Remove the E-ring A and remove the one-way clutch gear B on the right side of the feed roller 0. Note : The metal bush C also comes off. Be careful not to lose it. 4 Hopping Roller Shaft Assy Fax 9830 E - 9...

  • Page 471: Troubleshooting

    The status of the problem is displayed on the LCD (Liquid Crystal Display) on the Operator panel. Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD. Control Panel of Fax 9830 Fax 9830 E - 10...

  • Page 472: Troubleshooting Method

    *1: Indicates the same message on the display, when 1st or 2nd cassette becomes jam error (feeding). *2: However, if 1st cassette has recording paper, LCD indicates the standby mode on the display and alarm message does not indicate. Fax 9830 E - 11...
  • Page 473 (inlet)? cassette. Is the sensor plate (inlet) Replace the sensor plate. operating normally? (inlet). Clean the inlet sensor on the power supply/sensor board or replace the power supply/sensor board or inlet sensor. Fax 9830 E - 12...
  • Page 474 Is the connector being Connect the connector connected properly? properly. Check the coil resistance (approx. 4.3Ω) of the Replace the stepping pulse motor. motor. Is it normal? Replace the TQSB-2PCB board. Fax 9830 E - 13...

  • Page 475: Connection Diagram

    HOME CONNECTION DIAGRAM Interconnection Diagram Stepping motor 2 M-T3 1 M-T4 "MOTOR" 4 M-T1 3 M-T2 TQSB-2PCB "PU" To OKIFAX 2350/2450 facsimile transceiver To other fax transceiver Fax 9830 E - 14...

  • Page 476: Pcb Layout

    HOME PCB Layout TQSB-2PCB MOTOR MOTOR CONTROLLER DRIVER SEN2 Fax 9830 E - 15...

  • Page 477: Parts List

    HOME PARTS LIST SECTION1 CABINET & CASSETTE ASSEMBLY Figure 6-1 Fax 9830 E - 16...

  • Page 478: Section2 Mechanical Assembly

    HOME SECTION2 MECHANICAL ASSEMBLY Figure 6-2 Fax 9830 E - 17...
  • Page 479 4PB4122-1382P001 One-way Clutch Gear 4YA4046-1651G002 TQSB-2 PCB 3PA4122-1372G001 Tail Guide Assembly 4PP4122-1238P002 Separation Spring 4PP4122-1184P001 Cassette Lock Lever 4PP4122-1347P001 Locks Spring 4PP4122-1217P001 Pull Block 4PP4122-1398P002 Sheet Spring 4PP4122-1339G001 Sheet Link (L) 4PP4122-1338G001 Sheet Link (R) Fax 9830 E - 18...

  • Page 480: Appendix F - Pc-Loading

    HOME Appendix F PC–Loading Konica Business Technologies...

  • Page 481: General

    HOME General Application This specification applies to the Fax 9830, an MFP unit capable of two-way communication using the parallel port as its standard feature. General This specification describes the details of PC loading through the Centro connector provided in the Fax 9830.

  • Page 482: Basic Operation

    DRAM in the MFP main unit. Next, this data is transferred to the G4 board through the dual port RAM (hereafter called the DPRAM). MFP system main unit Board G4 board program transferred through the bi-Centro interface G4 board program transferred through the DPRAM Fax 9830 F - 2...

  • Page 483: 2.3.1 Operating Conditions

    4. When G4 board PC loading ends normally, control jumps to the initial process, getting into the normal standby state. 5. When an error such as a hash error occurs, its cause is displayed on the LCD. For error codes, see Chapter 6, “Error Causes and Codes.” Fax 9830 F - 3...

  • Page 484: Pc Loading Procedure

    Return to DOS prompt upon after the end of receiving completion of transfer End buzzer sounding after “RESULT OK” display in the lower row on the LCD upon completion of flash memory update Jump to initial Fax 9830 F - 4...

  • Page 485: Pc Loading By Manual Operation

    Return to DOS prompt upon after the end of receiving completion of transfer End buzzer sounding after “RESULT OK” display in the lower row on the LCD upon completion of flash memory update Jump to initial Fax 9830 F - 5...

  • Page 486: 3.2.3 Operation Flow

    “G4 PC LOADING.” 5 P C L O A D I N G 6 > G 4 P C L O A D I N G *1) This mode can be selected when ISDN board is installed. Fax 9830 F - 6...
  • Page 487 M E M O R Y F R E E 1 0 0 % *:Memory data exists, redial is being waited, document reserved to be transmitted exists, a machine alarm (excluding no paper, toner low and no ID alarms), or the telephone is off-hooked. Fax 9830 F - 7...

  • Page 488: G4 Board Pc Loading Procedure

    Even if a G4 board memory error or a G4 board flash memory contents error occurs to- gether with a hash match error (i.e., runaway), G4 board loading can be performed follow- ing the procedure mentioned above. (For more details, refer to the “FX056/176 System Specifications; G4 Initial.”) Fax 9830 F - 8...
  • Page 489 HOME MS(PC)-DOS start state After completion of G4 board loading operation, “PC LOADING” is displayed on the Check by looking at the LCD or second line on the LCD and the “Ready” listening to the buzzer sound. buzzer sounds. After checking on the LCD, * If no data has been received for one execute the copy/b command minute after the MFP system got ready...

  • Page 490: 3.3.3 G4 Pc Loading Flow

    M E M O R Y F R E E 1 0 0 % *:Memory data exists, redial is being waited, document reserved to be transmitted exists, a machine alarm (excluding no paper, toner low and no ID alarms), or the telephone is off-hooked. Fax 9830 F - 10...

  • Page 491: Lcd Messages

    (2)During data receiving before loading end buzzer sounding PC-LOADING DATA RECEIVING (3)During loading end buzzer sounding 12:00 FAX MEMORY FREE 100% (4)Upon error occurrence during loading PC-LOADING ERROR CODE :0B “**”: Error code (See “6. List of Error causes and Corresponding Codes.”) Fax 9830 F - 11...

  • Page 492: Buzzer Sounding Patterns

    (1) Receive data hash check NG (error code: “01”) (2) Flash memory erase/write NG (error code: “02”) (3) Disagreement between contents of flash memory and external RAM (error code: “03”) (4) Other error (error code: other than above) Fax 9830 F - 12...

  • Page 493: List Of Error Causes And Corresponding Codes

    On the G4 board side, a DRAM check error has occurred. The MFP main unit has detected setting of an invalid value on the G4 board side. On the G4 board side, the local machine type does not match the header’s type identifier. Fax 9830 F - 13...
  • Page 494 (4) Designation of other than loading program as data type identifier in header (5) Designation of no succeeding data in descriptor (6) Designation of Intel HEX format as data type (7) 14 seconds timeout in header receiving end waiting state Fax 9830 F - 14...

  • Page 495: Cautions

    PC, do not turn the MFP power off until the buzzer indicating the end of MFP loading sounds. Loading Processing Time The processing time for reloading in the whole Fax 9830 area (program 1, language and default) is shown below. Use the value only as reference since the transfer time varies with each type of PC.

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