Chapter 4: Diagnostics; Level 0 Diagnostics; Level 1 Diagnostics; Printer Configuration - NCR 7167 Owner's Manual

7167 Owner's Manual

Chapter 4: Diagnostics

The following diagnostic tests are available for the 7167:
Level 0 Diagnostics (Startup)
Performed during the startup cycle.
Level 1 Diagnostics (Printer Configuration)
Allows configuration of the printer using a Configuration Menu that is printed on a receipt.
Level 2 Diagnostics (Runtime)
The printer checks the status of these conditions during normal operation.
Level 3 Diagnostics (Remote)
The printer keeps track of counters during normal operation.
Vendor Adjustment
Performed in off-line mode. Allows to change settings for mechanical and perform printer test.
Modifications of these settings are to be made by service personnel only.

Level 0 Diagnostics

The printer automatically performs level 0 diagnostics when it is put on-line. Level 0
diagnostics comprise the following actions:
Motors are turned off.
Microprocessor timing is checked, CRC check of the firmware ROM is performed, external RAM is
read.
If the printer has not been turned on before, the default values for the printer functions
will be loaded into the non volatile memory during level 0. These values can be changed
in level 1 diagnostics. See "Level 1 Diagnostics" for the functions and their settings.
When the last step is complete, the Paper Feed button is enabled and the printer is ready
for normal operation. Information about the tests is available to the communication
interface through the commands.
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The green LED on the slip table flashes once if this action succeeds.
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Level 0 diagnostics stop if this action fails. Failure is indicated by the printer going
dead: knife and print head do not home, the platen does not open, LEDs are not
lit, the printer is unable to communicate with the host computer.
•
Knife is homed. A fault condition is caused if this action fails.
•
Slip platen is opened.
•
Slip print head is homed. A fault condition is caused if this action fails.
•
The status of all sensors is checked, and the status bytes are updated.
November 2002
Chapter 4: Diagnostics
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