Table of Contents
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Service Level Troubleshooting
Chapter 3:
Diagnostics Overview
The 7199 Thermal Receipt Station Printer performs four types of diagnostic tests to help
troubleshoot problems and to change the printer configuration. Each of these is
described in detail in the sections that follow.
• Startup (Level 0) Diagnostics—the printer performs these tests during the startup
• Printer Configuration (Level 1)—allows configuration of the printer using a
• Runtime (Level 2) Diagnostics—the printer checks the status during normal
• Remote (Level 3) Diagnostics—the printer keeps track of counters during normal
cycle. For more information, refer to
Configuration Menu that is printed on a receipt. For more information, refer to
Printer Configuration (Level 1)
operation. For more information, refer to
operation.
Startup (Level 0) Diagnostics
on page 39.
Runtime (Level 2) Diagnostics
on the next page.
on page 91.
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Table of Contents
Troubleshooting
