NETGEAR SRX5308 - ProSafe® Quad WAN Gigabit SSL VPN Firewall Reference Manual page 8

ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308 Reference Manual
Chapter 9
Monitoring System Access and Performance
Enabling the WAN Traffic Meter .....................................................................................9-1
Activating Notification of Events, Alerts, and Syslogs .....................................................9-5
Viewing Status and Log Screens ....................................................................................9-9
Viewing the System (Router) Status and Statistics ................................................9-10
Viewing the VLAN Status .......................................................................................9-16
Viewing and Disconnecting Active Users ...............................................................9-17
Viewing the VPN Tunnel Connection Status ..........................................................9-18
Viewing the VPN Logs ...........................................................................................9-19
Viewing the Port Triggering Status .........................................................................9-21
Viewing the WAN Port Connection Status ..............................................................9-21
Viewing the Attached Devices and DHCP Log ......................................................9-23
Using the Diagnostics Utilities ......................................................................................9-25
Sending a Ping Packet or Tracing a Route ............................................................9-26
Looking Up a DNS Address ...................................................................................9-27
Displaying the Routing Table ..................................................................................9-28
Rebooting the VPN Firewall ...................................................................................9-28
Capturing Packets ..................................................................................................9-28
Chapter 10
Troubleshooting and Using Online Support
Basic Functioning .........................................................................................................10-2
Power LED Not On .................................................................................................10-2
Test LED Never Turns Off ......................................................................................10-2
LAN or WAN Port LEDs Not On .............................................................................10-3
Troubleshooting the Web Management Interface .........................................................10-3
When You Enter a URL or IP Address a Time-Out Error Occurs .................................10-4
Troubleshooting the ISP Connection ............................................................................10-5
Troubleshooting a TCP/IP Network Using the Ping Utility ............................................10-6
Testing the LAN Path to Your VPN Firewall ...........................................................10-7
Testing the Path from Your PC to a Remote Device ..............................................10-7
Restoring the Default Configuration and Password ......................................................10-8
Problems with Date and Time .....................................................................................10-10
Accessing the Knowledge Base and Documentation .................................................10-10
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v1.0, April 2010