Multifeed Error Occurs Frequently - Konica Minolta Fujitsu fi-6800 Operating Manual

Chapter 8 Troubleshooting

Multifeed error occurs frequently.

Does the condition of the documents fulfill the requirements
described in "Precautions" in "Paper Quality" (page
Yes
When the multifeed detection is set to ON, do the settings
satisfy the requirement to accurately detect multifeed?
Yes
Did you fan the documents before loading them on the
scanner?
Yes
Has the document just been printed out from a copier or a
laser printer?
No
Is the document stack thinner than 50 mm?
Yes
Does the document stack weigh less than 5 kg?
Yes
Are the consumables (*1) installed correctly?
Yes
Are any of the consumables (*1) dirty?
No
Are any of the consumables (*1) worn out?
No
Use a document that satisfies the required conditions.
40)? For more details, refer to
No
Configure a setting that fulfills the conditions to detect multifeed accurately.
For conditions on multifeed detection, refer to
Specify a range for multifeed detection if necessary
No
Fan the documents before loading.
No
Fan the documents three to four times to remove static electricity.
Yes
Reduce the amount of sheets.
No
Reduce the amount of sheets.
No
Install the consumables (*1) correctly.
For information on how to install the consumables, refer to
No
Clean the consumables (*1).
For more information on cleaning, refer to
Cleaning the ADF (with cloth)" (page
Yes
Check the Consumables Counter. Replace the consumables if necessary.
For information on how to replace the consumables, refer to
Yes
"2.2 Documents for Scanning" (page 40).
"Conditions for Multifeed Detection" (page
("Detecting Multifeed Errors" (page
"Chapter 7 Replacing Consumables" (page
"6.2 Cleaning the ADF (with Cleaning Sheet)" (page 121)
123).
"Chapter 7 Replacing Consumables" (page
TOP
Contents
Index
Introduction
Scanner
Overview
44).
112)).
How to Load
Documents
Configuring
the Scan
Settings
How to Use
the Operator
Panel
Various Ways
to Scan
Daily Care
130).
Replacing
Consumables
or "6.3
Troubleshooting
130). Operational
Settings
Appendix
Glossary
159