Managing Remote Sessions; Managing A Remote Control Session; Using The Toolbar Options In The Remote Management Viewer - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - REMOTE MANAGEMENT REFERENCE 10.3 Management Manual

Managing Remote Sessions

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The following sections provide information to help you effectively manage the remote sessions of
® ®
Novell ZENworks 10 Configuration Management:
Section 3.1, "Managing a Remote Control Session," on page 51
Section 3.2, "Managing a Remote View Session," on page 55
Section 3.3, "Managing a Remote Execute Session," on page 56
Section 3.4, "Managing a Remote Diagnostics Session," on page 56
Section 3.5, "Managing a File Transfer Session," on page 58
Section 3.6, "Managing a Remote Management Proxy Session," on page 60
Section 3.7, "Waking Up a Remote Device," on page 60
Section 3.8, "Improving the Remote Management Performance," on page 62

3.1 Managing a Remote Control Session

Remote Management lets you remotely control a managed device. With remote control connections,
the remote operator can go beyond viewing the managed device to taking control of it, which helps
to provide user assistance and resolve problems on the managed device. For information on
launching a Remote Control session, see
on page 34.
3.1.1 Using the Toolbar Options in the Remote Management
Viewer
The following table describes the various toolbar options available in the Remote Management
viewer during a Remote Control session. It also lists the shortcut keys if they are available.
Toolbar Options in the Remote Management Viewer
Table 3-1
Option Shortcut Key
Connection Options Ctrl+Alt+Shift+P
Connection Info Ctrl+Alt+Shift+I
Full Screen Ctrl+Alt+Shift+F
Section 2.8, "Starting Remote Management Operations,"
Functionality
Allows you to configure various session parameters
such as format and encoding for enhancing the session
performance, logging, and local and remote cursor
handling.
Provides the hostname, port, screen resolution, and
protocol version of the managed device.
Allows you to toggle between full screen and normal
mode.
Managing Remote Sessions
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