2 Click Servers or Workstations and select the device you want to remotely manage. Click
Action, then select the Remote Management operation you want to perform.
or
In Device Tasks in the left pane, select the Remote Management operation you want to perform.
The available remote operations are:
Remote Control: Displays the Remote Management dialog box, which lets you perform
a Remote Control, Remote View, or Remote Execute operation on the managed device.
Remote Diagnostics: Displays the Remote Diagnostics dialog box, which lets you
perform a Remote Diagnostics operation on the managed device.
Transfer Files: Displays the File Transfer dialog box, which lets you perform a file
transfer operation on the managed device.
3 Fill in the options in the dialog box that displays. The following table contains information on
the various options available:
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ZENworks 10 Configuration Management Remote Management Reference