Ask Permission From The User On The Managed Device; Abnormal Termination; Intruder Detection; Automatically Unblocking The Remote Management Service - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - REMOTE MANAGEMENT REFERENCE 10.3 Management Manual

Field
Status
4.5 Ask Permission from the User on the
Managed Device
The administrator can configure the Remote Management policy to enable the remote operators to
request permission from the user on the managed device before starting a remote operation on the
device.
When the remote operator initiates a remote session on the managed device, the Remote
Management service checks if the Ask permission from user on managed device option for that
remote operation is enabled in the policy effective on the device. If the option is enabled and no user
has logged in the device, the remote session proceeds. But, if the option is enabled and a user has
logged in the managed device, then a message configured in the Remote Management policy is
displayed to the user requesting permission to launch a remote session on the device. The session
starts only if the user grants permission.

4.6 Abnormal Termination

When a remote session is abruptly disconnected, the abnormal termination feature lets you lock the
managed device or log out the user on the managed device, depending on the configuration in the
security settings of the Remote Management policy. The remote session terminates abnormally
under the following circumstances:
The networks fails and the Remote Management viewer and the Remote Management service
are unable to communicate
The Remote Management viewer is closed abruptly through the task manager.
The network is disabled either on the managed device or on the management console.
Under some circumstances, the Remote Management service might take up to one minute to
determine the abnormal termination of the session.

4.7 Intruder Detection

The Intruder Detection feature significantly lowers the risk of the managed device being hacked. If
the remote operator fails to log in to the managed device within the specified number of attempts
(the default is 5), the Remote Management service is blocked and does not accept any remote
session request until it is unblocked. The administrator can unblock the Remote Management
service either manually or automatically.
4.7.1 Automatically Unblocking the Remote Management
Service
The Remote Management service is automatically unblocked after the duration of the time specified
in the Automatically start accepting connections after [] minutes option in the Remote Management
policy. The default time is10 minutes. You can change the default time in the security settings of the
Remote Management policy.
66 ZENworks 10 Configuration Management Remote Management Reference
Description
The status of the remote operation: Success, Running, or Failure. The
cause of the failure is also displayed.