Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - REMOTE MANAGEMENT REFERENCE 10.3 Management Manual page 52

Option
Request Screen
Refresh
Send Ctrl-Alt-Del
Send Ctrl-Esc
Send Alt Key Press /
Release
Blank / Unblank
Screen
Lock / Unlock
Keyboard and Mouse
Transfer Files
52 ZENworks 10 Configuration Management Remote Management Reference
Shortcut Key Functionality
Ctrl+Alt+Shift+H Refreshes the viewing window.
Sends the Ctrl+Alt+Del keystroke to the managed
device.
The capability to simulate Ctrl+Alt+Del functionality on a
Windows 7 device is currently disabled.
Invokes the Start menu on the managed device.
Clicking this option and pressing the ALT key on the
keyboard sends the Alt keystroke to the managed
device.
Ctrl+Alt+Shift+B Blanks or displays the screen on the managed device.
When the screen of the device is blanked, the
operations performed by the remote operator on the
device are not visible to the user at the device. The
keyboard and the mouse controls on the managed
device also get locked.
This option is enabled only if the Allow managed device
screen to be blanked option is enabled in the Remote
Management policy effective on the managed device.
Ctrl+Alt+Shift+L Locks or unlocks the keyboard and mouse controls for
the managed device. When the mouse and keyboard
controls of the device are locked, the user at the
managed device cannot use these controls.
This option is enabled only if the Allow managed device
mouse and keyboard to be locked option is enabled in
the Remote Management policy effective on the
managed device.
Ctrl+Alt+Shift+T Launches a session to transfer files to and from the
managed device.
This option is enabled only if the Allow transferring files
on the managed device option is enabled in the Remote
Management policy effective on the managed device.
For more information on File Transfer, see
"Managing a File Transfer Session," on page
Section 3.5,
58.