B Best Practices; Closing The Remote Management Listener; Closing Applications Launched During Remote Execute Operation; Section B.1, "Closing The Remote Management Listener - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - REMOTE MANAGEMENT REFERENCE 10.3 Management Manual

Best Practices
B
The following sections explain the best practices to follow while using the Remote Management
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component of Novell ZENworks
Section B.1, "Closing the Remote Management Listener," on page 81
Section B.2, "Closing Applications Launched During Remote Execute Operation," on page 81
Section B.3, "Identifying the Remote Operator on the Managed Device," on page 82
Section B.4, "Performing a Remote Control Session on a Device That Is Already Connected
through a Remote Desktop Connection," on page 82
Section B.5, "Determining the Management Console Name," on page 82
Section B.6, "Using the Aero Theme on Windows Vista, Windows 7, Windows Server 2008,
and Windows Server 2008 R2 devices," on page 82
Section B.7, "Enabling the Secure Attention Sequence (Ctrl+Alt+Del) Button when Remotely
Controlling a Windows Vista or Windows Server 2008 device," on page 83
Section B.8, "Installing the Remote Management Service on a Windows XP Device through
RDP," on page 83
Section B.9, "Remote Management Performance," on page 83
B.1 Closing the Remote Management Listener
When a remote operator launches the Remote Management Listener to listen to the remote session
requests from the managed device user, ZENworks issues a ticket to enable the remote operator to
authenticate to the managed device. The lifetime of this ticket is two days.
The Remote Management Listener continues to run even after the remote operator logs out or closes
the ZENworks Control Center. If the ticket is still valid, any other remote operator might use the
listener to listen to the remote session requests from the managed device users. For security
purposes, you must close the Remote Management Listener before logging out or closing the
browser.
To close the Remote Management Listener, right-click the ZENworks Remote Management Listener
icon in the notification area, then click Close listening daemon.
B.2 Closing Applications Launched During
Remote Execute Operation
By default, the Remote Management module runs as a service with system privileges on the
managed device. Consequently, all the applications launched during the Remote Execute session
also run with system privileges. For security reasons, we strongly recommend that you close the
applications after use.
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10 Configuration Management.
B
Best Practices 81