Managing A Remote Execute Session; Managing A Remote Diagnostics Session - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - REMOTE MANAGEMENT REFERENCE 10.3 Management Manual

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3.3 Managing a Remote Execute Session

Remote Execute lets you remotely run executables with system privileges on the managed device.
To execute an application on the managed device, launch the Remote Execute session.
1 Launch the Remote Execute session.
For information on launching a Remote Execute session, see
Management Operations," on page
2 Specify the executable name.
If the application is not in the system path of the managed device, then specify the complete
path of the application. If you do not specify the extension of the file you want to execute at the
managed device, Remote Execute appends the
3 Click Execute.
The remote execution of the specified application might fail if the application is not available on the
managed device in the defined path.
WARNING: By default, the Remote Management module runs as a service with system privileges
on the managed device. Hence, all the applications launched during the Remote Execute session also
run with system privileges. For security reasons, we strongly recommend that you close the
application after use.

3.4 Managing a Remote Diagnostics Session

Remote Management lets you to remotely diagnose and analyze the problems on the managed
device. This helps you to shorten problem resolution times and assist users without requiring a
technician to physically visit the problem device. This increases user productivity by keeping
desktops up and running.
When you launch a Remote Diagnostics session on the managed device, you can access only the
diagnostics applications configured for the device in the Remote Management settings for
diagnosing and fixing the problems on the device. During the session, the diagnostics applications
are displayed as icons in a toolbar. By default, the following diagnostics applications are configured
in the Remote Management Settings:
56 ZENworks 10 Configuration Management Remote Management Reference
Shortcut Key Functionality
Ctrl+Alt+Shift+H Refreshes the viewing window.
Alt+F4 Closes the remote session.
34.
Section 2.8, "Starting Remote
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