Page 1 AUTHORIZED DOCUMENTATION Administration Quick Start Novell ® ZENworks 10 Configuration Management SP3 ® 10.3 March 30, 2010 www.novell.com ZENworks 10 Configuration Management Administration Quick Start...
Page 2 Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
Page 4 ZENworks 10 Configuration Management Administration Quick Start...
Page 5: Table Of Contents
Contents About This Guide 1 Administration Quick List Zone Configuration............9 ZENworks Adaptive Agent Deployment .
Page 6 Remotely Managing Devices ..........52 4.4.1 Creating a Remote Management Policy .
Page 7: About This Guide
HTML formats) that you can use to learn about and implement the product. For additional documentation, see the ZENworks 10 Configuration Management SP3 documentation (http:// www.novell.com/documentation/zcm10/). Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. About This Guide...
Page 8 ® A trademark symbol ( , etc.) denotes a Novell trademark. An asterisk ( ) denotes a third-party trademark. ZENworks 10 Configuration Management Administration Quick Start...
Page 9: Administration Quick List
You’ve installed your ZENworks Server (or maybe a couple of servers) and are eager to start using ® all of the time-saving functionality in Novell ZENworks 10 Configuration Management SP3. The following sections are designed to quickly introduce you to the configuration, deployment, management, and status monitoring concepts and tasks that help you effectively manage the devices in your environment.
Page 10: Zenworks Adaptive Agent Deployment
Task Details Add user sources You can assign software and policies to users as well as devices. Unlike device-assigned software and policies, user-assigned software and policies are available on the device only when the user is logged in to the Management Zone. You do not manually add users to your Management Zone.
Page 11: Device Management
Task Details Import devices You can also import devices into your Management Zone from a comma-separated values (CSV) file. Each device entry must include its IP address or DNS name. For instructions, see Section 5.2, “Importing Devices,” on page Install the ZENworks Adaptive You can use a variety of methods to install the ZENworks Agent Adaptive Agent to a device:...
Page 12 Task Details Take images of and apply images Create images of devices, apply images to devices, and run to devices imaging scripts on devices. ZENworks Configuration Management uses its Preboot Services functionality to perform these imaging tasks on devices at startup. For instructions, see Section 4.3, “Imaging Devices,”...
Page 13: System Messages And Reports
Task Details Allocate licenses ZENworks Asset Management, a separately licensed product, is included for evaluation in ZENworks 10 Configuration Management. Asset Management lets you allocate licenses within your organization to track ownership and distribution of the licenses. You can allocate licenses to devices or demographics (sites, departments, and cost centers).
Page 14 ZENworks 10 Configuration Management Administration Quick Start...
Page 15: Management Tools Quick View
Management Tools Quick View ® ® Novell ZENworks 10 Configuration Management provides both a Web-based console (ZENworks Control Center) and a command line utility (zman) that you can use to manage your ZENworks system. The following sections explain how to access and use the management tools: Section 2.1, “ZENworks Control Center,”...
Page 16: Navigating Zenworks Control Center
ZENworks 10 Configuration Management System Administration Reference. NOTE: If you use Novell iManager as the management tool for other Novell products, you can set up ZENworks Control Center to be available through iManager. For instructions, see “Accessing ZENworks Control Center through Novell iManager”...
Page 17: Zman Command Line Utility
%ZENWORKS_HOME%\bin where represents the ZENworks installation path. On Windows, the default path %ZENWORKS_HOME% . On Linux*, the default path is c:\novell\zenworks\bin /opt/novell/zenworks/bin 2.2.2 Syntax The zman utility uses the following basic syntax: zman category-action [options] For example, to assign a software bundle to a device, you use the following command:...
Page 18: Zac Command Line Utility
The utility is installed on all Windows managed devices in the following location: %ZENWORKS_HOME%\bin where represents the ZENworks installation path. The default path is %ZENWORKS_HOME% on a 32-bit Windows device and c:\program files\novell\zenworks\bin c:\program files on a 64-bit Windows device. (x86)\novell\zenworks\bin 2.3.2 Syntax The zac utility uses the following basic syntax:...
Page 19: Help With Commands
where is the command and is the command option. In this example, the bundle-launch bundle 1 option is the display name of the bundle to be launched. Enclosing quotation marks are required only if the bundle display name includes spaces. 2.3.3 Help with Commands The best way to understand the commands is to use the online help or see “zac(1)”...
Page 20 ZENworks 10 Configuration Management Administration Quick Start...
Page 21: Zone Configuration
Zone Configuration ® ® Novell ZENworks 10 Configuration Management is designed to let you efficiently manage a large number of devices and users with as little effort as possible. The first step in easing this management burden is to ensure that you’ve configured your Management Zone so that you can take full advantage of the ZENworks capabilities.
Page 22 For example, assume that you have workstations at three different sites. You want to apply different configuration settings to the workstations at the three sites, so you create three folders ( , and ) and place the Workstations/Site1 /Workstations/Site2 /Workstations/Site3 appropriate workstations in each folder.
Page 23: Groups
4 In the Name field, type a name for the new folder. When you name an object in the ZENworks Control Center (folders, groups, bundles, policies, and so forth), ensure that the name adheres to the following conventions: The name must be unique in the folder. Depending on the database software being used for the ZENworks database, uppercase and lowercase letters might not create uniqueness for the same name.
Page 24 Groups provide an additional layer of flexibility for content assignments and tasks. In some cases, you might not want to assign the same content to and perform the same task on all devices in a folder. Or, you might want to assign the same content to and perform tasks on one or more devices in different folders.
Page 25 4 On the Basic Information page, type a name for the new group in the Group Name field, then click Next. The group name must follow the naming conventions. 5 On the Summary page, click Finish to create the group without adding members. Click Next if you want to add members to the group, then continue with Step 6 On the Add Group Members page, click Add to add devices to the group, then click Next when...
Page 26 3 Click New > Dynamic Server Group (or New > Dynamic Workstation Group for workstations) to launch the Create New Group Wizard. 4 On the Basic Information page, type a name for the new group in the Group Name field, then click Next.
Page 27: Registering Devices
3.1.3 Assignment Inheritance for Folders and Groups When you assign a content to a folder, all objects (users, devices, subfolders) except groups that are located in the folder inherit the assignment. For example, if you assign a BundleA to DeviceFolder1, all devices within the folder (including all devices in subfolders) inherit the BundleA assignment.
Page 28 2 In the Registration Keys panel, click New > Registration Key to launch the Create New Registration Key Wizard. 3 Follow the prompts to create the key. For information about what you need to supply at each step of the wizard, click the Help button.
Page 29: Registration Rules
3.2.2 Registration Rules If you don’t want to enter a registration key during deployment, or if you want devices to be automatically added to different folders and groups based on predefined criteria (for example, operating system type, CPU, or IP address), you can use registration rules. ZENworks includes a default registration rule for servers and another one for workstations.
Page 30: Device Naming Template
3 Follow the prompts to create the rule. For information about what you need to supply at each step of the wizard, click the Help button. You can also use the command in the zman utility to create a registration rule. For ruleset-create more information, see “Ruleset...
Page 31 3 Click Registration to display the Registration page. 4 In the Device Naming Template panel, click , then select the desired machine variable from the list. You can use any combination of one or more variables. For example: Zone Configuration...
Page 32: Connecting To User Sources
Active Directory as user sources. The minimum requirements are Novell eDirectory 8.7.3 and Microsoft Active Directory on Windows 2000 SP4. The minimum LDAP requirement is version 3. After you connect to an LDAP directory, you define the containers within the directory that you want exposed.
Page 33 2 In the User Sources panel, click New to launch the Create New User Source Wizard. 3 Follow the prompts to create the user source. For information about what you need to supply at each step of the wizard, click the Help button.
Page 34: Creating Zenworks Administrator Accounts
3.4 Creating ZENworks Administrator Accounts During installation, a default ZENworks administrator account (named Administrator) is created. This account, called a Super Administrator account, provides full administrative rights to the Management Zone. Typically, you should create administrator accounts for each person who will perform administrative tasks.
Page 35 3 Fill in the fields. The Add New Administrator dialog box lets you create a new administrator account by providing a name and password, or you can create a new administrator based on an existing user in the user source. Optionally, you can give the new administrator the same rights that the logged-in administrator has.
Page 36: Modifying Configuration Settings
6 Using the Assigned Rights panel, modify the assigned rights. For information about the options on the page, click the Help button, or see “Managing Administrator Rights” in the ZENworks 10 Configuration Management System Administration Reference. 7 When you have finished modifying the rights, click Apply to save the changes. For more information about creating ZENworks administrator accounts or administrator roles, see “Administrators”...
Page 37: Modifying Configuration Settings At The Zone
By default, your zone settings are preconfigured with values that provide common functionality. You can, however, change the settings to best adapt them to the behavior you need in your environment. Section 3.5.1, “Modifying Configuration Settings at the Zone,” on page 37 Section 3.5.2, “Modifying Configuration Settings on a Folder,”...
Page 38: Modifying Configuration Settings On A Device
4 Click the Settings tab. 5 In the Settings panel, click the settings category (Content, Device Management, Infrastructure Management, and so forth) whose settings you want to modify. 6 Click the setting to display its details page. 7 Modify the setting as desired. For information about the setting, see “Management Zone Configuration Settings”...
Page 39 6 Click the setting to display its details page. 7 Modify the setting as desired. For information about the setting, see “Management Zone Configuration Settings” in the ZENworks 10 Configuration Management System Administration Reference or click the Help button in ZENworks Control Center. 8 When you have finished modifying the setting, click OK (or Apply) to save your changes.
Page 40 ZENworks 10 Configuration Management Administration Quick Start...
Page 41: Distributing Software
Device Management ® After you’ve configured your Management Zone and deployed the ZENworks Adaptive Agent to devices, you’re ready to start managing the devices. The following sections provide explanations and instructions for these management tasks. Depending on your environment and the ZENworks Configuration Management functionality you plan to use, you might not need to know how to perform all tasks.
Page 42 The software included with a bundle is uploaded to the ZENworks Server repository. This enables the ZENworks Server and ZENworks Adaptive Agent to distribute the software without requiring access to any other network locations. To create a software bundle, you use the Create New Bundle Wizard. In addition to helping you create the bundle, the wizard also lets you assign it to devices and users and create distribution, launch, and availability schedules.
Page 43: Applying Policies
Dynamic Local User Policy: Configures users created on Windows NT*, Windows 2000, and Windows XP workstations, and Windows 2000 and Windows 2003 Terminal Servers after the ® users have successfully authenticated to Novell eDirectory Local File Rights Policy: Configures rights for files or folders that exist on the NTFS file systems.
Page 44 2 In the Policies panel, click New > Policy to launch the Create New Policy Wizard. 3 Follow the prompts to create, assign, and schedule the policy. Click the Help button on each wizard page for detailed information about the page. When you complete the wizard, the policy is added to the Policies panel.
Page 45: Imaging Devices
The Imaging Server is the PXE server that a device’s PXE engine connects to. To enable a ZENworks Server to function as an Imaging Server, you simply need to start the Novell Proxy DHCP Service on the ZENworks Server. When you start the service, you should also change the startup type from Manual to Automatic so that it starts whenever the server reboots.
Page 46: Taking An Image
\waik\tools\petools\x86 NOTE: If you have not installed the Novell File Upload extension on this device, you must do so before you can browse to and upload directories to be installed. 3c2 Click OK. This downloads the Imaging files from server to the device running ZENworks Control Center and also uploads files from the device to the server.
Page 47 The directory must be a Windows share or a Linux SMB or CIFS .gho share. If you have not installed the Novell File Upload extension on this device, you must do so before you can browse to and upload directories to be installed. Image Filename: Specify the filename to save the .
Page 48: Applying An Image
None: This option is displayed only for the Windows Image format and Ghost Image format. Optimize for Speed: Optimizes the compression to allow for the fastest reimaging time. Use this option if CPU speed is an issue. Optimize for Space: Optimizes the compression to minimize the image file’s size to conserve disk space.
Page 49 2 In the Bundles panel, click New > Bundle to launch the Create New Bundle Wizard. 3 On the Select Bundle Type page, select Imaging Bundle, then click Next. 4 On the Select Bundle Category page, select ZENworks Image, then click Next. 5 Complete the wizard using information from the following table to fill in the fields.
Page 50 File Path on Server: Browse for and select the image file. The standard storage directory for image files is \Novell\ZENworks\work\content-repo\images 3. Click OK. Summary page Click Next to continue with the wizard and assign the bundle to the target device.
Page 51 3 On the Select Bundle Type page, select Imaging Bundle, then click Next. 4 On the Select Bundle Category page, select Third-Party Image, then click Next. 5 Complete the wizard using information from the following table to fill in the fields. Wizard Page Details Define Details page...
Page 52: Where To Find More Information
Wizard Page Details Bundle Groups page You should not assign the image bundle to any groups. Click Next to bypass this page. Add Assignments page Select the device where you want to apply the image. Schedules page You should not assign a schedule to the image bundle. Click Next to bypass this page.
Page 53: Creating A Remote Management Policy
provide the complete path of the application. For example, you can execute the regedit command to open the Registry Editor on the managed device. The Remote Execute dialog box displays the status of the command execution. Remote Diagnostics: Lets you diagnose and analyze the problems on a managed device. This helps you to shorten problem resolution times and assist users without requiring a technician to physically visit the problem device.
Page 54: Configuring Remote Management Settings
2 In the Policies panel, click New > Policy to launch the Create New Policy Wizard. 3 Follow the prompts to create, assign, and schedule the Remote Management policy. Click the Help button on each wizard page for detailed information about the page. When you complete the wizard, the policy is added to the Policies panel.
Page 55: Performing Remote Control, Remote View, And Remote Execute Operations
3 Modify the settings as desired. Click the Help button on the page for detailed information about the page. 4 When you are finished modifying the settings, click Apply or OK to save your changes. 4.4.3 Performing Remote Control, Remote View, and Remote Execute Operations 1 In ZENworks Control Center, click the Devices tab.
Page 56 5 In the Remote Management dialog box, fill in the following fields: Device: Specify the name or the IP address of the device you want to remotely manage. Operation: Select the type of the remote operation (Remote Control, Remote View, or Remote Execute) you want to perform on the managed device: Authentication: Select the mode you want to use to authenticate to the managed device.
Page 57: Performing A Remote Diagnostic Operation
This option is available only for Remote Control operation. Enable Logging: Logs session and debug information in the novell-zenworks- file. The file is saved by default on the desktop if you launch ZENworks vncviewer.txt...
Page 58 5 In the Remote Diagnostics dialog box, fill in the following fields: Device: Specify the name or the IP address of the device you want to remotely diagnose. Application: Select the application you want to launch on the device to remotely diagnose. Authentication: Select the mode you want to use to authenticate to the managed device.
Page 59: Performing A File Transfer Operation
Enable Logging: Logs session and debug information in the novell-zenworks- file. The file is saved by default on the desktop if you launch ZENworks vncviewer.txt Control Center through Internet Explorer and in the Mozilla installed directory if you launch ZENworks Control Center through Mozilla FireFox.
Page 60: Where To Find More Information
After the 60-day evaluation period, Patch Management requires a subscription license to continue receiving patches from the subscription service. To purchase a subscription license, see the Novell ZENworks Patch Management product site (http://www.novell.com/products/zenworks/ patchmanagement). To activate the license, continue with Section 4.5.2, “Providing a New Patch Management License,”...
Page 61: Providing A New Patch Management License
4.5.2 Providing a New Patch Management License If you did not provide a Patch Management subscription license during installation of ZENworks Configuration Management (meaning you are using an evaluation license), you can later provide a purchased subscription license in ZENworks Control Center. To activate a new subscription license: 1 In ZENworks Control Center, click Configuration.
Page 62: Deploying A Patch
Click the Help button on each wizard page for detailed information about the page. 4.5.5 Renewing a Patch Management License If your license to receive patches expires, you should renew it using the instructions in TID 3077372. See the Novell Support Web site (http://www.novell.com/support/microsites/ microsite.do). ZENworks 10 Configuration Management Administration Quick Start...
Page 63: Where To Find More Information
4.5.6 Where to Find More Information For more information about patching software, see the ZENworks 10 Patch Management Reference. 4.6 Collecting Software and Hardware Inventory ZENworks Configuration Management lets you collect software and hardware information from devices. You can view the inventory for an individual device and generate inventory reports based on specific criteria.
Page 64: Viewing A Device Inventory
4 In the task list located in the left navigation pane, click Server Inventory Scan or Workstation Inventory Scan to initiate the scan. The QuickTask Status dialog box displays the status of the task. When the task is complete, you can click the Inventory tab to view the results of the scan.
Page 65: Where To Find More Information
2 In the Inventory Standard Reports panel, click Software Applications. 3 Click the Operating System report to generate the report. Using the options at the bottom of the report, you can save the generated report as a Microsoft Excel* spreadsheet, CSV (comma-separated values) file, PDF file, or PDF Graph file. 4.6.4 Where to Find More Information For more information about inventory, see the ZENworks 10 Configuration Management Asset...
Page 66 2 In the Software Usage Standard Reports panel, click Application Usage to display the list of application usage reports. 3 In the Reports panel, click Local Application Usage by Product. ZENworks 10 Configuration Management Administration Quick Start...
Page 67: Monitoring License Compliance
The report shows all the products, grouped by software manufacturer, that are installed on the devices. 4 Find a manufacturer whose products you want to see, then click the number in the Installations column to display the installed products. The resulting report shows the current number of installations for each product, how many of the installations have been used, when it was last used, and other usage information.
Page 68: Discovering Installed Products
License Compliance Components Figure 4-1 Purchase Record 1 Purchase Record 2 Product A Product A 10 Licenses 8 Licenses Catalog Products Product A 18 Licenses Licensed Products Product A 18 Licenses 15 Installations Discovered Products Product A 15 Installations You scan the devices in your Management Zone to collect the list of installed software products.
Page 69: Creating A Catalog Product And Purchase Record
After you have discovered products, choose one whose compliance you want to monitor. 1 In ZENworks Control Center, click the Asset Management tab, then click the License Management tab. 2 In the License Management panel, click Discovered Products to display the Discovered Products list.
Page 70 2c Fill in the following fields: Manufacturer: Select the software manufacturer from the list. If the correct manufacturer is not listed, type the manufacturer name (for example, Novell, Symantec, or Microsoft). Product: Type the name of the product. The product should represent the purchased software product package (SKU).
Page 71: Creating A Licensed Product
Recipient - Reseller: These fields are optional. You can use them to further identify the purchase record. 3d Click Next to display the Summary page. 3e Select the Define Additional Properties box, then click Finish to create the purchase record and display its Purchase Details page. 3f Click Add to display the Add Purchase Detail dialog box, then fill in the following fields: Product: Click to browse for and select the catalog product you created in...
Page 72 Wizard Page Details Discovered Product Filter The Auto-Reconcile Wizard creates licensed products from existing discovered products.To find your discovered product: 1. Click the Products Specified Below option. 2. In the Select list, select the manufacturer of your discovered product. 3. In the Product field, enter the name of your discovered product. Select Licensed Products Based on the information you specified on the Discovered Product to Create...
Page 73: Viewing Compliance Data
5b Click the License Entitlements tab. 5c In the Entitlements panel, click the entitlement. 5d Click the Proof of Ownership tab. 5e In the Catalog Products panel, click Add. 5f Select the catalog product, then click OK to add it to the Catalog Products panel. The Catalog Products panel displays the catalog product’s Purchase Quantity, which is the number of units of the catalog product that you’ve purchased (according to the purchase record).
Page 74: Where To Find More Information
Generating the Software Compliance Report 1 In ZENworks Control Center, click the Asset Management tab, then click the License Management tab. 2 In the License Management panel, click License Management Reports. 3 In the License Management Standard Reports panel, click Software Compliance. 4 In the Reports panel, click Compliance Report.
Page 75 A demographic allocation is the assignment of one or more licenses to a site, department, or cost center. Any device that is assigned the demographic and has the product installed shows up as an installation associated with the allocation. For example, you purchase 15 licenses of ProductA and allocate them to DepartmentQ.
Page 76: Retiring Devices
7 In the Device Type field, select whether you want to search Managed Devices, Inventoried Devices, Managed or Inventoried Devices, ZAM Migrated Devices, or All. If you are not sure of the device type, select All. 8 To limit the search, use the filters to create the search criteria. If you don’t create filters, all devices (or all devices with the product installed) are displayed, up to the maximum display number.
Page 77 3 Select the check box in front of the server or workstation (you can select multiple devices). Before you can retire a ZENworks Primary Server, you must first demote it. For more information, see “Changing the Parent-Child Relationships of Primary Servers”...
Page 78 ZENworks 10 Configuration Management Administration Quick Start...
Page 79: Zenworks Adaptive Agent Deployment
ZENworks Adaptive Agent Deployment ® ® Novell ZENworks 10 Configuration Management provides a variety of methods you can use to deploy the ZENworks Adaptive Agent to the devices you want to manage. This section covers two of the most common methods: a Web installation and a ZENworks Control Center deployment task.
Page 80: Importing Devices
To perform either of the discoveries, you must create a discovery task. The discovery task lets you identify the source (IP address range or LDAP directory) that you want to search, specify the credentials required to retrieve information from discovered devices, schedule the date and time you want to start the discovery, and select the ZENworks Server you want to perform the discovery.
Page 81: Installing The Zenworks Adaptive Agent
3 Complete the wizard using information from the following table to fill in the fields. Wizard Page Details Select File to Import page Browse for and select the CSV file that contains the devices you want to import. At a minimum, the CSV file must contain the DNS name or IP address for each device you want to import.
Page 82: Manual Installation
5.3.1 Manual Installation 1 Make sure the device meets the necessary requirements (see “Managed Device Requirements” in the ZENworks 10 Configuration Management Installation Guide). 2 On the target device, open a Web browser to the following address: https://server/zenworks-setup where server is the DNS name or IP address of a ZENworks Server. The Web browser displays a list of deployment packages for the Adaptive Agent.
Page 83: Deploying The Agent To A Linux Device
In ZENworks Control Center, the device appears under the folder structure or \Servers s folder structure on the Devices page. \Workstation 6 Skip to Section 5.4, “Using the ZENworks Adaptive Agent,” on page 89 for information about logging in and using the Adaptive Agent on a device. 5.3.2 Deploying the Agent to a Linux Device In order to use a Linux device as a ZENworks Satellite, you need to install the Linux Adaptive Agent package on the device and configure it as a Satellite.
Page 84: Zenworks Control Center Deployment Task
In addition to the options listed above, there are two additional BUILDTIME options (-f file and -o output_file) that are used when building packages. These options should only be used under the direction of Novell Support. 5.3.3 ZENworks Control Center Deployment Task To install the Adaptive Agent by using a deployment task, the target device must be displayed in ZENworks Control Center.
Page 85 2 In the Deployment Tasks panel, click New to launch the Deploy Device Wizard. 3 Complete the wizard using information from the following table to fill in the fields. ZENworks Adaptive Agent Deployment...
Page 86 Wizard Page Details Enter Deployment Task page Specify a name for the task. The name cannot include any of the following characters: / \ * ? : " ' < > | ` % ~ Select Devices page 1. Click Add to display the Discovered Device Browser dialog box.
Page 87 Wizard Page Details Select Schedule page The Select Schedule page lets you choose whether you want the task to run as soon as it is created (the Now option) or if you want to schedule the task to run at a future date and time. If you select Scheduled, choose one of the following schedules: No Schedule: Indicates that no schedule has been set.
Page 88 ZENworks Adaptive Agent. By default, the agent is installed Folder field to the directory specified in the %ZENWORKS_HOME% system environmental variable or to the %ProgramFiles%\novell\zenworks directory if the variable is not set on the managed device. Ensure that the installation path does not contain spaces.
Page 89: Using The Zenworks Adaptive Agent
Wizard Page Details Add Registration Key page (Optional) Select a registration key to use during the registration portion of the deployment process. A registration key provides information about the folders and groups to which a device is assigned during registration. Selecting a registration key is optional; if you don’t select one, registration rules are used to determine the folder and group assignments.
Page 90: Navigating The Adaptive Agent Views
When users enter their eDirectory or Active Directory credentials in the Windows or Novell client, they are logged in to the Management Zone if the credentials match the ones in a ZENworks user source. Otherwise, a separate Adaptive Agent login screen prompts the user for the correct credentials.
Page 91 The ZENworks Window left pane displays the following: [All] folder: Contains all bundles that have been distributed to you, regardless of the folder in which they are located. ZENworks folder: Contains all bundles that have not been assigned to a different folder. The ZENworks folder is the default folder for bundles;...
Page 92 The following graphic shows bundles displayed on the desktop. ZENworks Explorer - Windows desktop view Figure 5-3 You can perform the same tasks on the bundles in the ZENworks Explorer as you can in the ZENworks Window. ZENworks Icon The ZENworks Icon is located in the Windows notification area (system tray).
Page 93: Enabling And Disabling Adaptive Agent Features
Bundles: Displays the bundles assigned to the device and the logged-in user. Also displays the current installation status of each bundle (available, downloading, installing, and so forth) and whether the bundle is effective (the device meets the requirements for distribution). Inventory: Displays inventory information for the device.
Page 94 The ZENworks Adaptive Agent and the traditional ZENworks Desktop Agent can coexist on the same device, but only to support the use of ZENworks 10 Asset Management with traditional ZENworks Desktop Management. However, when you deploy the Adaptive Agent to a device that has the traditional ZENworks Desktop Agent installed, if you install any of the Adaptive Agent features other than Asset Management, Inventory Management, Policy Management, and Remote Management, the Adaptive Agent removes the ZENworks Desktop Agent before installing the...
Page 95: Promoting A Managed Device To Be A Satellite
3 In the Agent Features panel: If you do not want to install a feature, deselect Installed next to a feature. The selected feature is not installed on the device. If you choose to deselect all the features, then only the core agent is installed.
Page 96 performs (Authentication, Collection, Content, or Imaging). A Satellite can also perform roles that might be added by third-party products that are snap-ins to the ZENworks 10 Configuration Management framework. For detailed information about Satellites and how to promote managed device to be a Satellite, see “Satellites”...
Page 97: System Messages And Reports
System Messages and Reports ® ® Novell ZENworks 10 Configuration Management lets you monitor the activity within your Management Zone through system messages and reports. Section 6.1, “Viewing System Messages,” on page 97 Section 6.2, “Creating a Watch List,” on page 100 Section 6.3, “Generating Reports,”...
Page 98: Acknowledging Messages
The Message Summary panel displays the status of all servers, workstations, policies, and bundles in your Management Zone. For example, if two servers have unacknowledged critical messages (messages that you or another administrator have not yet acknowledged as having seen), the column displays the number 2.
Page 99 4 On the Summary tab, locate the Message Log panel. The Message Log panel lists all messages (informational, warning, and error) generated by the ZENworks Server. The following table explains the various ways you can acknowledge and delete messages. System Messages and Reports...
Page 100: Where To Find More Information
Task Steps Additional Details Acknowledge a 1. Click the message to display the If you decide that you don’t want to message Message Detail Information dialog acknowledge the message, click box. Finished to dismiss the dialog box. This causes the message to remain 2.
Page 101: Generating Reports
To add a device, bundle, or policy to the Watch List: 1 In ZENworks Control Center, click the Home tab. 2 In the Watch List panel, click Add, then select the type of object (Device, Bundle, or Policy) you want to add to the list. 3 In the selection dialog box, select the desired object, then click OK to add it to the Watch List.
Page 102 2 In the ZENworks Reporting Server panel, click ZENworks Reporting Server InfoView to launch the ZENworks Reporting Server InfoView. The ZENworks Reporting Server InfoView page is displayed with initial view as Document List. The following table explains the various tasks you can perform in the ZENworks Reporting Server InfoView.
Page 103 Task Steps View the properties of a report 1. Navigate the or the Predefined Reports Custom folder until you locate the report whose properties Reports you want to view. 2. Click Actions > Properties, or right-click the report and select Properties.
Page 104 104 ZENworks 10 Configuration Management Administration Quick Start...
Page 105: A Documentation Updates
Documentation Updates This section contains information on documentation content changes that were made in this ® ® Administration Quick Start Reference for Novell ZENworks 10 Configuration Management SP3. The information can help you to keep current on updates to the documentation.
Page 106 106 ZENworks 10 Configuration Management Administration Quick Start...

Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ADMINISTRATION QUICK START 10.3 Quick Start Manual

Table of Contents

About this Guide

1 Administration Quick List

2 Management Tools Quick View

3 Zone Configuration

4 Device Management

5 Zenworks Adaptive Agent Deployment

6 System Messages and Reports

A Documentation Updates

Quick Links

Chapters

Need help?

Questions and answers

Related Manuals for Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ADMINISTRATION QUICK START 10.3

Summary of Contents for Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ADMINISTRATION QUICK START 10.3

Table of Contents