Overview; Remote Management Terminology - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - REMOTE MANAGEMENT REFERENCE 10.3 Management Manual

Overview

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Novell ZENworks Configuration Management lets you remotely manage devices from the
management console. Remote Management allows you to:
Remotely control the managed device
Remotely run executables on the managed device
Transfer files between the management console and the managed device
Diagnose problems on the managed device
Remotely wake up a powered-off managed device
Review the following sections:
Section 1.1, "Remote Management Terminology," on page 11
Section 1.2, "Understanding Remote Management Operations," on page 12
Section 1.3, "Understanding Remote Management Features," on page 14
Section 1.4, "Understanding Remote Management Proxy," on page 16

1.1 Remote Management Terminology

Terms
Managed device
Management server
Management console
Administrator
Remote Management Service
Remote Management Viewer
Remote Management Listener
Description
A device that you want to remotely manage. To remotely manage a
device, ensure that the Remote Management component is
installed and the Remote Management service is running on the
device.
A device where the ZENworks Configuration Management server is
installed.
The interface for managing and administering the devices. For
performing the remote operations, you must install the Remote
Management viewer on the console.
A person who can configure Remote Management policies and
settings, and grant Remote Management rights to remote
operators.
A managed device component that enables remote operators to
perform remote operations on the device.
A management console application that enables a remote operator
to perform remote operations on the managed device. It allows the
remote operator to view the managed device desktop, transfer files,
and execute applications on the managed device.
A management console application that enables a remote operator
accept remote assistance requests from managed device users.
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