Warranty And Customer Service - ADTRAN MX2820 System Manual

Appendix B
Warranty

WARRANTY AND CUSTOMER SERVICE

ADTRAN will replace or repair this product within the warranty period if it does not meet its
published specifications or fails while in service. Warranty information can be found at
www.adtran.com/warranty.
Refer to the following subsections for sales, support, Customer and Product Service (CAPS)
requests, or further information.
ADTRAN Sales
Pricing/Availability:
800-827-0807
ADTRAN Technical Support
Pre-Sales Applications/Post-Sales Technical Assistance:
800-726-8663
Standard hours: Monday - Friday, 7 a.m. - 7 p.m. CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for Repair/Upgrade:
(256) 963-8722
Repair and Return Address
Contact CAPS prior to returning equipment to ADTRAN.
ADTRAN, Inc.
CAPS Department
901 Explorer Boulevard
Huntsville, Alabama 35806-2807
61186003L1-1D B-1