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Xerox 721 Message Manual

Laser printing system
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Xerox 4635 Laser Printing System
Message Guide
April 1995
721P83040
XEROX

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  Summary of Contents for Xerox 721

  • Page 1 Xerox 4635 Laser Printing System Message Guide April 1995 721P83040...
  • Page 2 Printed in the United States of America Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.
  • Page 3: Related Publications

    Related publications XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE The Xerox 4635 Laser Printing System Message Guide Guide is part of the ten-manual reference set for your laser printing system. The entire reference set is listed in the table below.
  • Page 4 Notice This publication may contain descriptions of concepts and features not currently available for your Xerox Laser Printing System. Consult your Xerox sales representative or your operating system software program description for additional information. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 5: Table Of Contents

    10. PSC (printer subsystem controller command) messages 11. SCALE command messages 12. SFS (status file services command) messages 13. System verification error messages 14. Summary sheet error messages XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Information Routine maintenance Table of contents 6-41...
  • Page 6 Messages 3538 through 3579 Messages 4037 through 4145 Messages 4500 through 4506 Messages 9038 through 9068 Messages 9537 through 9542 Unnumbered 4635 LPS messages (in alphabetical order) Xerox support services XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 14-4 14-4 14-6 14-8 14-8 14-8...
  • Page 7: About The Reference Set

    Reference 4635 LPS Operator Guide XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE The Xerox4635 Laser Printing Systems Message Guide is one of the ten manuals which make up your 4635 Laser Printing System (LPS) Reference Set. The LPS Message Guide provides an easy to use reference tool...
  • Page 8 Coding and compiling for LPS Forms Description Language • Sample form setup command sets • Tips for successful forms creation • PC UI procedures • Hierarchy of PC UI windows • OSS and other messages • Meaning and recovery procedures XEROX 4635 LASER PRINTING SYSTEMS MESSAGE GUIDE...
  • Page 9 Font User Guide 4850 HighLight Color and 4135 LPS Font User Guide XEROX 4635 LASER PRINTING SYSTEMS MESSAGE GUIDE • Provides a quick reference of commonly-used operator commands. • LPS basic components and options • Tasks that must be accomplished before installation •...
  • Page 10: Cp (Compress Command) Messages

    The following information is also provided: Information about ordering additional copies of this message • guide through the Xerox Documentation Subscription Service (XDSS) An order card for the Customer Documentation Catalog, • which describes other available Xerox documentation A Reader Comment Form.
  • Page 11 INTRODUCTION How the message guide is organized XEROX 4635 LASER PRINTING SYSTEMS MESSAGE GUIDE Tabs separate the chapters for easy reference and are printed • with the code you will see on the system display. For example, FDL messages appear as FDxxxx on your system display, thus the tab for the FDL chapter is “FD (forms...
  • Page 12 <ENTER> or <RETURN> key. restart job = Send or transmit a job again (online) or rewind a tape and start job again (offline). recode job = Rewrite the JSL entry or DJDE, making necessary changes. XEROX 4635 LASER PRINTING SYSTEMS MESSAGE GUIDE...
  • Page 13 CP1900 Insufficient working memory for compress Not enough dynamic memory exists for the compress process. Action Contact your systems specialist or Xerox representative regarding obtaining additional memory capacity. CP2010 Enter ‘A’ to abort or ‘C’ to compress other disks Multiple disks IDs were specified in the COMPRESS command.
  • Page 14 The system has discovered a multi-allocated sector and is listing it in a special file (CPR000.TMP). The compress function is terminated. Action 1. Print CPR000.TMP error log to locate the problem. 2. Call Xerox Customer Service with the information above. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 15: Dsr (Disk Save And Restore Command) Messages

    XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE DSR (disk save and restore These messages may appear during the process of saving all disk files on tape or restoring all files to system disk from tape. (Refer to your 4635 LPS Operations Reference chapter on managing LPS resources for additional information.)
  • Page 16 The system has encountered an error on disk from which it was unable to recover after several attempts. The DSR task is aborted. Action Contact your systems specialist or Xerox Customer Service. DSR aborted The DSR task has aborted due to a hardware error. Action 1.
  • Page 17 DS9040 DS9050 DS9060 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE DSR (DISK SAVE AND RESTORE COMMAND) MESSAGES System error...DSR aborted An unspecified hardware error has caused DSR task to abort. Action 1. Retry the DSR task. 2. If the problem continues, contact your systems specialist or Xerox Customer Service.
  • Page 19: Fd (Forms Compilation) Messages

    XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 3. FD (forms compilation) messages These messages may appear while forms are being compiled using Forms Description Language (FDL). (Refer to your 4635 LPS Forms Creation Guide for additional information.) FD0900 Operator-requested abort The ABORT command was entered.
  • Page 20 (Refer to the maintenance chapter in your 4635 LPS Operator Guide.) Action 1. Clean the magnetic tape drive. (Refer to the maintenance chapter in your 4635 LPS Operator Guide.) 2. If the problem recurs, recreate the FDL tape. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 21 FD9400-FD9540 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Disk/file error messages The system is unable to access (read, write, open, or close) the indicated file due to a problem with the disk. Forms Compiler will abort. FD9400 Error in closing the source-input file.
  • Page 23: Hip (Host Interface Processor) Messages

    XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE HIP (host interface processor) These messages may appear on your system controller display if printer communications have been established through the host interface processor (HIP). The HIP chapters in your 4635 LPS Operator Guide and 4635 LPS Operations Reference provide detailed information on HIP.
  • Page 24 None. Input starting report - jid xx This is displayed while in a concatenated job mode if the concatenated job operator display mode is ON when input starts a HIP job. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 25 HP1100 HP1110 HP1120 HP1130 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Input report complete - jid xx This is displayed while in a concatenated job mode if the concatenated job operator display mode is ON when input finishes a HIP job.
  • Page 26 Action None. No echo servers on list There are no echo servers on list. Action None. Echo test started. Results available in nnn seconds The echo test has been started. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 27 HP1182 HP1183 HP1184 HP1185 HP1190 HP1200 HP1207 HP1210 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Echo test already running The echo test is running. Action None. Invalid echo server specification You have entered an invalid echo server specification. Action None.
  • Page 28 1. If using Ethernet, verify that the connection is good and that the printer network address and network number are correct. 2. If using XPAF, contact your systems specialist or Xerox Customer Service. If the failure recurs, call for service Online interface waiting for communications HIP is online to the XPAF host and waiting for communications.
  • Page 29 HP1280 HP1290 HP1291 HP1298 HP1299 HP1300 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Change of job nn to file xxxxxx completed successfully The CHANGE command successfully created the file. Action None. HIP reset not allowed. Invalid task state HIP is online and/or jobs in the HIP queue are not completed.
  • Page 30 LPS Operations Reference chapter on HIP-accessed communicating modes for additional information.) Selected host not present on system The host selected is not available on your system. Action Contact your systems specialist or Xerox representative. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 31 HP2030 HP2090 HP2100 HP2110 HP2120 HP2121 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE “ALL” not allowed at current logon level HIP ONLINE ALL was entered, but the current LOGON level does not support HIP ONLINE ALL. Action None. Host interface must be online. Enter HIP ‘ONLINE’...
  • Page 32 An unacceptable nonprint file was sent; therefore, the system did not store it. (Acceptable file types are those specified in the ACCEPT command in HIP.LIB.) Action Edit HIP.LIB and add the file extension to the ACCEPT=command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 33 HP2230 HP2240 HP2290 HP2300 HP2310 HP2320 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE File send not allowed The file SEND command is not permitted. Action None. File specified to send does not exist The file requested to be sent does not exist.
  • Page 34 The jid specified does not exist in the HIP job queue. Action None. Cannot change: output file already exists The file specified is already resident on the disk. Action Rename the output file and retry the CHANGE command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 35 HP2346 HP2400 HP2410 HP2420 HP2500 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Command not allowed on system UI. This message is in response to a service-oriented command which creates a display that the system PC-UI is not capable of handling.
  • Page 36 The system failed Test 1: HOSTCLR control line not verified. Action 1. Wait until the diagnostic test is terminated or completed. 2. Contact your systems specialist or Xerox Customer Service and give information appearing on the 871-CM display. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 37 Action 1. Inspect the 871-CM display (the “host” referred to in message) to learn the nature of the failure. 2. Contact Xerox Customer Service and give information appearing on the 871-CM display. Host not communicating. See host for reason The HIP DIAGNOSTIC command was entered. The system failed...
  • Page 39: Ifu (Interpress Font Utility) Messages

    XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IFU (Interpress font utility) These messages appear when the Interpress font utility program (Refer to your 4635 LPS Operations Reference chapter on HIP- accessed communicating modes for additional information.) The meaning of terms used in this section can be found in the Glossary at the back of the message guide.
  • Page 40 Could not find the font file xxxx to delete it This warning is given when an attempt is made to delete a particular font file that does not exist on the system. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 41 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF1410 Start of volume x This message is displayed at the start of listing a medium's contents via the IFU medium LIST¦FILE command, when positioned at the beginning of the medium. Action None.
  • Page 42 This message provides font mapping that is currently being inserted into the Interpress font mapping structure. Action None. IF1628 Floppy is not supported The optional floppy drive is not supported as an IFU input device. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 43 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF1629 Parser error There is a problem with parsing the parameters within a command. Action None. IF2000 Aborting ADD The ADD command to add font families to the Interpress or data center font environments has been aborted.
  • Page 44 A message will then ask if you want to continue or abort the operation. Action 1. Mount the tape or cartridge number indicated in the message. 2. Enter C to continue. Discontinue the operation. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 45 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2052 The wrong volume has been mounted The tape or cartridge has been mounted out of sequence. A message will follow indicating the correct volume to mount and ask whether you want to continue or quit the operation.
  • Page 46 IFU COPY FLOPPY WRITE command. Action None. IF2201 Please have n formatted floppies available The system is advising you to have the given number of formatted floppy disks available to complete the requested operation. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 47 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2210 Floppy dismount has failed The floppy disk is already dismounted. This is a system problem that may have occurred between the dismounting of one floppy disk and the mounting of another. Action None.
  • Page 48 Bad line spacing override value was found in font profile. The line spacing override value is not a numerical value in the font profile. Action 1. Make appropriate changes in the font profile. 2. Retry the ADD command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 49 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2241 FISname not in font profile, using name from FIS master. The FIS-name parameter in the font profile was omitted. The name from the FIS master will be used to create the font.
  • Page 50 Action None. IF2400 FIS name is not in easy value The font name specified in the FIS font master does not match the font name specified in the font profile. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 51 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2402 No CCID parameter has been specified No CCID (character code identifier) parameter has been specified in the font profile. Action 1. Enter a CCID parameter in the font profile. 2. Reenter the ADD command.
  • Page 52 Interpress family name. IF2450 Missing character code id in Interpress family Interpress character code identification is missing from the command line. Action Reenter the command, including the character code ID in the Interpress family name. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 53 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2452 Missing typeface style in Interpress family name Typeface style is missing from the command line. Action Reenter the command, including the typeface style in the Interpress family name. IF2454 Too many embedded blanks within family name There are too many spaces in the family name parameter of the command line.
  • Page 54 Reenter the command to include a string enclosed in single quotes. IF2713 Syntax error: string exceeding x characters The string exceeds the allowable numbers of characters. Action Reenter the command to include a string with an allowable number of characters. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 55 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2714 Syntax error: invalid character x has been encountered The command line contains a character that is not allowed. Action Reenter the command, using allowable characters. IF2715 Syntax error: invalid command x has been encountered The command requested is not allowed.
  • Page 56 The resolution requested (300 or 600 spi) in the fonts statement in the JSL file is incorrect for your system’s configuration. Action 1. Correct the resolution parameter in the FONTS statement in the JSL file. 2. Retry the command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 57 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2860 Invalid sections parameter The section parameter in the GENERAL statement of the font profile is incorrect. Action 1. Verify and reenter the appropriate sections parameter in the font profile. 2. Reenter the ADD command.
  • Page 58 2. Retry the command. IF2911 JSL syntax err x - unexpected punctuation y There is incorrect punctuation in the JSL file. Action 1. Correct the JSL file, omitting the unneeded punctuation. 2. Retry the command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 59 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF2912 JSL syntax err x - missing right parenthesis A right parenthesis is missing from the JSL file Action 1. Correct the JSL file to include the missing parenthesis. 2. Retry the command.
  • Page 60 2. Reenter the ADD command. IF2975 Contour fonts require RIP option; aborting ADD The FIS master contains contour character shapes which require the RIP option. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE or 0-20 (octal).
  • Page 61 This error is probably the result of a previous error which should have displayed a message. Action Contact your systems specialist or Xerox Customer Service. IF4112 Unable to create a font file, x; aborting ADD. An error has occurred when the system attempted to access the font file.
  • Page 62 Copy the missing font onto the system. IF7102 IPFNTS.SYS file will not open The IPFNTS.SYS file is not on the system. Action Create a new IFU IPFNTS.SYS file by executing the IFU IPFNTS command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 63 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF7104 IPFNTS.SYS open error The system is unable to access the IPFNTS.SYS file. Action Create a new IFU IPFNTS.SYS file by executing the IFU IPFNTS command. IF7105 Output file will not open The medium specified (tape, disk, etc.) does not contain the...
  • Page 64 There is no more space in the FDR file. This is a software limitation problem. Action Contact your systems specialist or Xerox Customer Service. IF7705 Family name directory will not open The FDR package is either not on the system or is corrupted...
  • Page 65 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IF7901 CMT failed during IPF call x CMT (character mapping table) could not be read from the IPFNTS.SYS file. Either IPFNTS does not exist on the system or the file is corrupted. Action 1.
  • Page 66 SAMPLE command, does not exist because the FOPEN command failed. This is a probable disk error. Action Contact your systems specialist or Xerox Customer Service. IF7910 IPM FDR routine x has failed An error occurred while accessing the file directory (FDR), probably due to a disk error.
  • Page 67 IF8101 CMT calling sequence error x The character mapping table is being processed out of sequence. Action Contact your systems specialist or Xerox Customer Service. IF8102 CMT storage request has failed The amount of storage space requested is too large.
  • Page 68 There was not enough space in the character mapping table when adding the next entry. Action Contact your systems specialist or Xerox Customer Service. IF8105 CMT insufficient room in disk file (MAP x ) There is insufficient disk space for the requested character mapping table.
  • Page 69 IF8205 Error: from IPM_set_family_mask ( ) The IPM file is being processed out of sequence. Action Contact your systems specialist or Xerox Customer Support. IF8207 Error: from IPM_set_font_mask ( ) The IPM file is being processed out of sequence. Action Contact your systems specialist or Xerox Customer Support.
  • Page 70 1. Check if the IFUDLM.SYS file is on the system. 2. If IFUDLM.SYS is on the system, it is corrupted and should be deleted. 3. Retry the ADD command. 4. If the problem continues, contact your systems specialist or Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 71 4. If the problem continues, contact your systems specialist or Xerox Customer Service. IF8301 IPM calling sequence error x The IPM file is being processed out of sequence. Action Contact your systems specialist or Xerox Customer Service. IFU (INTERPRESS FONT UTILITY) MESSAGES 5-33...
  • Page 72 IPM storage request has failed The amount of storage space requested is too large. Action Contact your systems specialist or Xerox Customer Service. IF8307 Interpress decomposer easy value error There has been an error when reading easy values from the input media.
  • Page 73 IPD communication failure; aborting ADD IPD communication is not operational. The ADD command has been aborted. Action Contact your systems specialist or Xerox Customer Service. IF8406 Incorrect floppy logical unit The logical unit assigned to the device does not check out correctly.
  • Page 74 Reposition the medium to the beginning of where the WRITE operation should start and retry the operation. IF9003 **- DEVICE IS FULL (FCP) -** This message indicates an attempt to write to a medium that is full. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 75 Action 1. Select the abort option when the display prompts you to choose retry, ignore, or abort. 2. Contact your systems specialist or Xerox Customer Service. IF9007 **- TAPE UNIT IS offline-** The magnetic or cartridge tape is not online.
  • Page 76 An attempt to read from the IPM file has failed, probably due to a disk error. Action 1. Delete the IPM files from your system. 2. Recompile the IPFNTS.JSL file to recreate the IPM files. 3. Retry the command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 77: Os Level 0: Confirmation

    OS Level 0: Confirmation XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 6. OSS (operating system software) The OS messages appearing on your system controller display are generated by the operating system software (OSS). These messages are assigned to levels 0 through 9. The higher the number, the more serious the problem or condition being reported.
  • Page 78 Action None. Bin x selected One of the following commands was entered: —SELECT —SELECT 1 —SELECT AUTO —SELECT 1,SAMPLE Output will be delivered to stacker bin x. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 79 OS0320 OS0410 OS0411 OS0420 OS0430 OS0500 OS0510 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Output tray 2 selected One of the following commands was entered: —SELECT —SELECT 2 —SELECT AUTO —SELECT 2,SAMPLE Output will be delivered to stacker tray 2...
  • Page 80 FEX is loading into the printer‘s non-volatile memory the new finishing parameters profile you have specified. Action None. Finishing exerciser is starting requested print job FEX has created the test job and is starting to run it. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 81 OS0734 OS0800 OS0801 OS0830 OS0831 OS0840 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Updating the IOT‘S memory with test profile info FEX is loading into the printer‘s non-volatile memory the new finishing parameters profile you have specified. Action None. Finishing exerciser is starting requested print job FEX has created the test job and is starting to run it.
  • Page 82 This message specifies that when print quality adjustment is completed, printing will not continue automatically. Action None. Print Quality Adjustment request has been canceled Your PQA CANCEL command request has been processed and print quality adjustment has been canceled. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 83 OS0863 OS0864 OS0865 OS0870 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Substituting color for color for this report After you enter a SUBSTITUTE INK command, this message tells you which primary color is being substituted for another primary color in this report.
  • Page 84 The ABORT or @ABORT command was entered. The nonprint task has been discontinued. Action None. Resetting the system The RESET command was entered. All jobs in the print queue are being deleted. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 85: Os Level 1 : Information

    OS Level 1: Information OS1000 OS1002 OS1003 OS1004 OS1005 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Informs you of system activies. Ready for commands hh:mm:ss The system is ready to process commands entered. (The time of day is displayed after the message.) Action Enter the command to initiate the desired process.
  • Page 86 6-10 Printer is not available; Printer is being serviced The printer is unable to respond to the entered command because the Xerox service representative is performing diagnostic tests. The printer control console displays one of the following messages for use of the service representative only:...
  • Page 87 The printer control console displays: OUTPUT TRAY CANNOT BE SWITCHED--SELECTED TRAY IS FULL Action 1. Press the <STOP> key or the Stop button on the printer to halt printing. 2. Unload the full stacker tray. 3. Press the <CON> key to resume printing.
  • Page 88 This message is for diagnostic purposes only. Action None. Start accounting report The REPORT or ACCOUNT command was entered. The system is compiling and printing, or writing to magnetic tape, a report of system usage data. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 89 OS1096 OS1097 OS1101 OS1102 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Billing report starting The REPORT BILLING command was entered. The system is beginning a procedure to display the usage information required for the Customer Billing Report (“meter read” information).
  • Page 90 2. Retry running FEX. Note: This may be an issue only with certain finishing devices which require readjustments for page sets of more than 23 pages. Consult your finishing device documentation for additional information. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 91 OS1150 OS1155 OS1160 OS1170 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Checking for existence of x.x on system FEX is looking for the requested .FRM directory in the system‘s memory. If FEX finds the requested form name, it will show ‘FOUND’...
  • Page 92 Action Follow directions appearing at the system controller display to initiate automatic job recovery and abort the analysis dump. (Refer to the offline chapter in your 4635 LPS Operator Guide.) XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 93 OS1235 OS1240 OS1245 OS1250 OS1255 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Automatic recovery initiated Automatic job recovery has been initiated at the system controller display after a system rollover due to software failure. Action Follow directions appearing at the system controller display to complete the recovery process.
  • Page 94 Action None. Bar Align: sheet delivered. Seq1 = nn, Seq2 = nn Sheets with sequence numbers have been read and delivered with the printer operating in the bar align mode. Seq1 - front side, Seq2 - back side. Action None.
  • Page 95 OS1272 OS1273 OS1275 OS1276 OS1278 OS1279 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Command file aborted The @ABORT command was entered. The system has abandoned processing of the initiated command file. Action None. Cannot nest command files. Check and retry.
  • Page 96 Action 1. Document circumstances of the message appearance. 2. Record any additional messages displayed in conjunction with 3. Contact your systems specialist or Xerox Customer Service with the above information. Message file is not defined. Requesting ******; message file: **;...
  • Page 97 OS1293 OS1294 OS1295 OS1296 OS1297 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Command ignored. Main or Aux Cluster not selected The FEED command can only cause the system to toggle between the MAIN and AUX clusters. Since neither MAIN nor AUX had been selected, this command has been ignored.
  • Page 98 If you enter the ENERGY command with no parameters, the message tells you the number of minutes currently set. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 99 OS1326 OS1329 OS1330 OS1331 OS1332 OS1333 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Energy Saver mode is disabled The energy saver has been turned off. Action None. IOT Attention steady light is xxx, flashing light is xxx After entering the ATTENTION LIGHT command, this message tells you whether the attention light(s) on your system‘s printer is...
  • Page 100 (0-795) of dots from the right and left edges of paper. Action None. Diagnostic alignment is x Scan lines and y Dots For Xerox service personnel, this message provides alignment information. Action None. Invalid Scan or Dot value. Retry Align The alignment number entered for dots or lines is not within the permitted range.
  • Page 101 1. Retry the SAMPLE command, ensuring that you are requesting a font that may be sampled. 2. If the message reappears, contact your systems specialist or the Xerox Font Center for assistance with replacing the font. OSS (OPERATING SYSTEM SOFTWARE) MESSAGES 6-25...
  • Page 102 START command was entered when the job was started. Action 1. Allow all data to print. Enter ABORT job to cancel the job. 2. Restart the job without the REPORTS option in the START command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 103 OS1520 OS1530 OS1535 OS1540 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Page spacing stopped by Beginning-of-Report The SPACE -n PAGES command was entered, but the system will not space backward any more because it sensed a magnetic tape label indicating the beginning of a report.
  • Page 104 2000 report file. Action 1. Delete files to create more disk space. 2. Compress disk. (Refer to your 4635 LPS Operations Reference chapter on managing LPS resources for additional information.) 3. Reenter the accounting command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 105 File ‘nn.nn’ replaceddata loss...enter ‘Continue’ or ‘Abort’ The file indicated has been replaced on the system disk by a file with the same name that was sent from the host. (This message appears if file being sent is in the Xerox label format.) Action None.
  • Page 106 1. Load the necessary font file to disk. (Refer to your 4635 LPS Operations Reference chapter on HIP-accessed communicating modes for additional information.) Contact your systems specialist or Xerox Customer Support for information on the correct font to load. 2. Restart the job.
  • Page 107 OS1610 OS1620 OS1625 OS1627 OS1650 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Generating Ethernet error page Errors exist in an Ethernet-transmitted job. The system is compiling error page to be printed at end of the job. Action 1. Check the Ethernet error page for the location of errors in the job.
  • Page 108 The system cannot clear the working file because sections of it are being displayed. Action 1. Press any key other than <ENTER> to halt the display. 2. Reenter the CLEAR command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 109 OS1766 OS1770 OS1780 OS1781 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Reset in progress, key-in ignored The command entered cannot be processed at this time. The system is removing all jobs from queue and clearing any sheets in the paper path.
  • Page 110 Cannot write to diagnostic print file. TPJ aborted. An error has occurred during diagnostic print mode initialization. Action Exit diagnostics and REAllocate the print file before the next diagnostic print request. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 111 OS1825 OS1830 OS1835 OS1840 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Problem with file ----> file-name. SDI aborted. The specified form file does not exist or is in an unknown format. The system diagnostics interface (SDI) operation has been aborted.
  • Page 112 The Forms Control Buffer (FCB) sent from the host was not coded correctly; channels were not specified telling which data should be printed on which line. Action Retransmit the FCB with channel assignments. (Refer to your 4635 LPS Operations Reference for additional information.) XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 113 Print quality adjustment was unsuccessful. For any of a number of reasons, print quality adjustment fails to complete. Action 1. Retry running PQA. 2. Contact your supervisor or Xerox Support if the message continues to appear. OSS (OPERATING SYSTEM SOFTWARE) MESSAGES 6-37...
  • Page 114 FCG exiting. Profile for <profile-name>successfully loaded. FCG has successfully completed its tasks. For example, wire management with FCG, profile-name would be the FCG WIRE [parameters] command values you have entered. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 115 OS1975 OS1979 OS1980 OS1981 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE FCG exiting. Unable to communicate with printer. A connection between FCG and the LPS printer has failed three times. This message is followed by message OS1976 PROFILE NOT LOADED. FCG EXITING: UNABLE TO Action Contact your supervisor or systems specialist.
  • Page 116 2. If the message reappears, contact your supervisor or systems specialist. FCG exiting. Failure to connect to the iot. (4050/4090/4650 only) The FCG utility is unable to communicate with the printer. There may be a print job or another system task being processed. Action 1. Retry the FCG command.
  • Page 117: Os Level 2 : Routine Maintenance

    OS Level 2: Routine Maintenance OS2000 OS2002 OS2003 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE States a condition and explains what action(s) to take. Enter ‘CONTINUE O’ to resume printing Select ‘CONTINUE O’ to resume printing Printing was interrupted by the entered command or a system rollover.
  • Page 118 Empty sample output tray The sample tray contains more than 100 sheets. It must be emptied for printing to resume. The printer control console displays: EMPTY SAMPLE TRAY Action Remove output from the sample tray. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 119 OS2008 OS2009 OS2010 OS2020 OS2025 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE CAUTION: paper size in selected tray has changed. The paper size in a tray in the currently selected cluster has been changed. Action 1. Verify the change. 2. Change the paper, if desired.
  • Page 120 The OUTPUT task is establishing communication with the printer. Until communications are established, printer status information is not available. Action None. Finished establishing communications with IOT. The OUTPUT task has established communication with the printer. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 121 OS2060 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Paper Tray 1 is empty. The main feed tray is empty. No paper remains in feed tray 1. The printer control console displays one of the following: BOTH TRAYS SET FOR _._X_._" PAPER BOTH TRAYS SET FOR _X_MM PAPER PAPER TRAY 1 IS EMPTY.
  • Page 122 Select different trays for the job. Main tray not ready Feeder tray 1 has not risen completely. Action Pull out the feeder tray and push it back in all the way. (The tray rises automatically.) XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 123 OS2210 OS2220 OS2230 OS2259 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Enter ‘CONTINUE I’ when volume xx is mounted Select ‘CONTINUE I’ when volume xx is mounted Automatic job recovery was initiated after a system rollover while a multivolume offline job was being processed.
  • Page 124 The specified cluster contains paper that is larger than that specified by the print job Action Change the paper in the specified cluster. Change the FEED command. Press the <CON> key to print on the larger paper. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 125 OS2285 OS2286 OS2282 OS2288 OS2289 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Paper in cluster xxxx is too small The specified cluster contains paper that is smaller than that specified by the print job. Action Change the paper in the specified cluster.
  • Page 126 The selected output tray must be ready in order for print quality adjustment to start. If not, this message is displayed after you have entered the CONTINUE O command. This message is followed by OS2000 ENTER ‘CONTINUE O’ TO RESUME PRINTING. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 127 OS2400 OS2451 OS2452 OS2453 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Printing can be resumed using standard page recovery, %n%+ or the entire finishing set can be reprinted, %n%+ Enter: “P” for standard page recovery %n%+ “S” to reprint the entire set %n.
  • Page 128 REQUIRED and OS2674 ENTER THE PQA COMMAND. Action Enter the PQA command. Dry ink waste container not present There is no dry ink waste container in place in the printer. Action Install a dry ink waste container and begin printing your job. Replace developer waste container The developer waste container is either full or missing.
  • Page 129 OS2570 OS2576 OS2600 OS2610 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Out of fuser lubricant. Add two tubes of fuser lubricant. There is no fuser lubricant remaining in the system. Action Add two tubes of fuser lubricant if authorized to do so, or contact your supervisor.
  • Page 130 Verify the file-name and file-type you have specified and retry the command. File I/O error The system cannot recognize the ink-name file specified in the message “OS7190 PROBLEM WITH FILE file-name.file-type.” Action Verify the file-name and file-type and retry the command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 131 OS2660 OS2670 OS2671 OS2672 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Status file nearly full. Execute status file save procedure. Enter SFS clear after file save. Very little space remains in the status file memory. When new data is stored, the oldest report data could be lost.
  • Page 132 The job specifies that the report be aborted in this situation. Action None. Print Quality Adjustment is required for color printing. The color housing is not ready. Action Perform a print quality adjustment (PQA) before using the color housing for color printing. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 133 OS2681 OS2682 OS2683 OS2690 OS2691 OS2692 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Print Quality Adjustment is required. The black housing is not ready. Action Perform a print quality adjustment (PQA) before using the black housing for printing. Change housing for printing in requested ink.
  • Page 134 The PRNTRSTATUS command will not be honored while output is establishing communications. The JOBS command may not be honored if either input or output is performing a report transition or is near the end of the job. Action Retry. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 135 OS2725 OS2726 OS2730 OS2732 OS2733 OS2734 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Command ignored, retry later. The command entered cannot be processed because it conflicts with an ongoing process. Action Reenter the command after the process is completed. Invalid control key. Retry...
  • Page 136 If JDE/JDL are different than before the spacing function, enter the CONTINUE command followed by a new JDE and JDL ID (CON “jde,” “jdl”). (Refer to the offline chapter in your 4635 LPS Operator Guide.) XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 137 OS2812 OS2820 OS2822 OS2825 OS2830 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Start-up message from Job Tape follows: This message appears in a single report mode. A report delimiter or forms information message will be displayed next. Action Watch the printer control console display for a forthcoming information message.
  • Page 138 'OS1830 PRINTING 1 COPY OF CURRENT REPORT' will be displayed. Disk saturation ended. Input resuming. Input is resuming normal speed because enough space exists on the system disk. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 139 OS2900 OS2910 OS2915 OS2920 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Max fonts & forms exceeded. Enter new value. Restart job JDE called for more fonts and forms per page than were specified at installation. The job is being aborted.
  • Page 140 RCU (Restrict Command Usage) command. Action Obtain the correct password and log on at the required level. (Refer to your 4635 LPS Operations Reference chapter on setting LPS parameters for additional information.) XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 141: Os Level 3: Printer Problem

    Action 1. Enter the PROBLEM command and record SAN codes appearing on the display. 2. Contact your systems specialist or Xerox Customer Service. Indicates specific 4635 LPS problems and explains what action(s) to take. Check printer doors and top covers A door or cover on the printer is not closed correctly.
  • Page 142 2. If the problem recurs, enter PROBLEM command to record the fault and obtain the SAN code. 3. Contact your systems specialist or Xerox Customer Service. Note: CRT refers to the 4635 LPS system controller display. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 143 OS3005 OS3006 OS3007 OS3008 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Unusable sheets cleared to sample tray. The printer is purging any pages that are damaged or have poor print quality. Pages will be delivered to the sample tray and printing will resume where it was stopped.
  • Page 144 Feed tray 3 has not risen completely or a paper jam has occurred at the area indicated on the printer control console display. Action 1. Press the i button on the printer control console for further console messages if the control console display instructs you to do so.
  • Page 145 2. If the fault continues, enter the STITCH OFF command to turn off the stitching option. 3. Contact your systems specialist or Xerox Customer Service. Output offset failure. Set will not be offset A stitcher/stacker offset failure has occurred.
  • Page 146 The stitcher has run out of wire. Action Replace stitcher wire if you are ACT-trained. Contact your systems specialist or Xerox Customer Service. Close rear door This message instructs you to close the rear door of the printer before starting or resuming your job.
  • Page 147: Os Level 4: System Or Tape Problem

    OS3705 OS3710 OS Level 4: System or tape problem OS4010 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Suspected set delivery error. There is an apparent set delivery problem. Action Visually inspect the sets. Set integrity problem. Partial set ejected. The integrity of the current set in the stitcher/stacker‘s collection area is questionable;...
  • Page 148 A hardware problem exists with the tape drive. The system is unable to complete the operation in progress. Action Contact your systems specialist or the Xerox Customer Service. Irrecoverable tape read error during tape dump. The START n, DUMP command was entered, but software is unable to read tape.
  • Page 149 A software failure has caused a system rollover and automatic job recovery has been initiated. The system is unable to rewind the tape because the tape drive is not online to the printer; or no tape has been mounted. Action 1.
  • Page 150 The write protect switch on the system disk drive is on; files on the system disk cannot be changed or deleted. Action 1. Turn the write protect switch on the system disk drive to the OFF position. 2. Press the <ENTER> or <RETURN> key. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 151: Os Level 6: Job Integrity

    The Ethernet tape contains an incorrect sequence of bytes describing procedures for printing. The job will not print. Action Recreate the tape, ensuring that the print procedures information is formatted correctly. (Refer to Xerox 4635 LPS Tape Formats Manual.) OSS (OPERATING SYSTEM SOFTWARE) MESSAGES 6-75...
  • Page 152 Label error: UTL, TM, or EOF; Continue or Abort? Label error: ANSI option 3; Continue or Abort? Label error: 1HDR; Continue or Abort? Label error: 1EOR, TM, or 1EOF; Cont or Abort? Label error: 1EOR or 1EOF; Continue or Abort? XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 153 OS6050 OS6052 OS6080 OS6090 OS6101 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Label error: 1EOR; Continue or Abort? Label error: 1EOF; Continue or Abort? Label error: 1ERI, TM, or 1HDR; Cont or Abort? Label error: Basic tape; Continue or Abort? Label error: EOF or EOR;...
  • Page 154 DJDE processing error: unable to read JDE tables. An unspecified error occurred while attempting to read a JDE. Action Contact your systems specialist or Xerox Customer Support. Graphic file xxxxxxx not found. The graphic file specified by JDE does not exist on the system disk.
  • Page 155 OS6191 OS6192 OS6193 OS6194 OS6195 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Graphic xxxxxx off page and will not be printed. The graphic specified in JDE/DJDE exceeds page boundaries. The graphic will not print. Action Recode DJDE/JDE to scale down or reposition the graphic. (Refer to your 4635 LPS Operations Reference chapter on using graphics for additional information.)
  • Page 156 An irrecoverable error occurred while the system was updating the accounting file. Some information may be lost or inaccurate. NOTE: While no immediate action is required, the accounting logs should be examined carefully if this message appears. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 157 Action Contact your systems specialist or Xerox Customer Service. Cannot read index page data block. The system cannot read the index page data block due to a hardware malfunction on the system disk.
  • Page 158 Interpress master for use by the 4635 LPS. Action 1. Check for additional messages or instructions on the keyboard display. 2. Contact your systems specialist or Xerox Customer Service if the problem continues. Error encountered during Interpress job. An error has occurred while running an Interpress job.
  • Page 159 OS6652 OS6653 OS6654 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Begin value is off the page. The BEGIN statement in JDL specifies that print is to start at a point located off the paper currently loaded in printer. The job will abort.
  • Page 160 1. Recode DJDE, eliminating one of the interleaved graphic callouts on that page, or repositioning the page break to avoid having both types of interleaved graphics on the same page. (Refer to your 4635 LPS PDL/DJDE Reference.) 2. Restart the job. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 161 Action 1. Enter the correct stockset. (Refer to your 4635 LPS PDL/DJDE Reference.) 2. For assistance, contact your systems specialist or Xerox Customer Support. DJDE processing error: JDE not found. The JDE invoked by the DJDE statement JDE = jde-id does not exist in the selected JDL.
  • Page 162 1. Enter the ABORT command to cancel the job. 2. Recompile PDE correctly. (Refer to your 4635 LPS PDL/DJDE Reference.) 3. Reload the PDE file to the system disk. (Refer to your 4635 LPS PDL/DJDE Reference.) 4. Restart the job. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 163 OS6724 OS6725 OS6726 OS6727 OS6728 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE DJDE processing error: maximum Forms/Fonts exceeded. DJDE specified a PDE calling for forms and/or fonts in excess of the system maximum. Action 1. Recode the DJDE with fewer fonts/forms. (Refer to your 4635 LPS PDL/DJDE Reference.)
  • Page 164 Action 1. Recode DJDE, including the correct file name. (Refer to your 4635 LPS Operations Reference chapter on LPS processing for additional information.) 2. Resend the job. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 165 OS6736 OS6737 OS6738 OS6750 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE File processing error—illegal destination file type. The file specified in DJDE contains a 3-character filetype extension not in the LPS disk directory; or file has one of the following extensions: .OSD, .SAF, .SYS, .$Y$, or .TSK. The file will not be copied to disk.
  • Page 166 An old (pre-V10 version) font file has been loaded. It cannot be used for CWP jobs. Job is aborting. Action 1. Restart job, using correct font tape. 2. Call Xerox Font Center for information on replacing font. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 167 CWP,STA[RT] command. Job will abort. Action 1. Reenter CWP,STA[RT] command, including .XCS entension in document name. (Refer to your Xerox LPS Reference Manual, “Ethernet communications interface” chapter.) 2. Resend job. Improper file format. Record size is not 80 bytes.
  • Page 168 Use the FSL command LOGO to include the INK option, which allows you to specify the desired ink for the logo. A two-color logo can be obtained from the Xerox Font Center for this purpose. (Refer to your Xerox LPS Forms Creation Guide.) Color-format FILENAME.FRM references black-format logo(s).
  • Page 169 PDL/DJDE Reference.) Printer not capable of printing two color graphic ‘Filename’. You have attempted to print a two color graphic on a printer that is not equipped with a Graphics Video Generator 2 (GVG2). The system is informing you that you cannot do this on your system.
  • Page 170 An imaging error has occurred on the current page. Action 1. Press the <CON> key to continue printing. 2. Check output. If data is imaged off page, recreate the job, redistributing print data. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 171: Os Level 7: System Problem

    PDE. Page numbers will not print. Action 1. Recode PDE or create a new one, including the font desired for page numbering. (Refer to your Xerox 4635 LPS PDL/DJDE Reference.) 2. Restart the job. Invalid cluster file detected. Default created.
  • Page 172 An unspecified error occurred while attempting to read a STOCKSET file. Action Contact your systems specialist or Xerox Customer Support. Translation file content is improper. When the system was sysgened for a language other than English, the translation file which interprets commands proved to be defective.
  • Page 173 Action 1. Rerun the job to determine if the failure was an intermittent error. 2. If the failure recurs, contact your systems specialist or Xerox Customer Service. Invalid JDE/JDL for online processing. The system is operating online, but a JDE was specified that cannot be used online.
  • Page 174 Forms Creation Guide.) 2. Rerun the job to determine if failure is an intermittent CPU/memory failure. 3. If the failure recurs, contact your systems specialist or Xerox representative to obtain additional memory capacity. The job cannot be processed without it.
  • Page 175 OS7830 OS7850 OS7900 OS7910 OS7920 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Cannot recover from DJDE processing error. The system could not find the file specified by DJDE. (This message appears in conjunction with messages OS6713-6719.) Action See the explanation for messages OS6713 - OS6719.
  • Page 176: Os Level 8: Probable Severe Software Error

    The File is a null file (consisting of only a name), or the JDE used to process the file was incorrect. Action Enter the correct JDE and restart the job. Recreate the job. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 177 OS8050 OS8051 OS8052 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE IPD internal initialization; failure. An unexpected error was detected when initializing IPD and the job was then aborted. Action 1. Reset the system before entering the next START command. a. Enter the RESET command.
  • Page 178 The input task encountered a system disk error during a sample print job. Action 1. Restart the job. 2. If the failure recurs, contact your systems specialist or Xerox Customer Service. Input cannot open accounting file. The accounting file on the system disk cannot be accessed.
  • Page 179 OS8430 OS8500 OS8550 OS8555 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Byte aligned disk I/O request... input aborting. The input task issued a disk input/output request on a byte boundary rather than a correct word boundary. The job is aborting.
  • Page 180 Incorrect version of accounting file. The accounting file is corrupt or outdated. Action Contact your systems specialist or Xerox Customer Service for assistance in obtaining correct software for the accounting file. Output task does not match IG/Printer type. Sysgen was performed with a configuration that does not match the current configuration.
  • Page 181 1. Retry the job. 2. If the message reappears, check the software package that emits the metacode, to ensure that the level is current. 3. Contact your systems specialist or Xerox Customer Support for assistance, if necessary. OSS (OPERATING SYSTEM SOFTWARE) MESSAGES...
  • Page 182 (refer to your 4635 LPS System Generation Guide), Contact your systems specialist. Unable to initiate HIP task. The HIP task cannot be started. Action 1. Wait until the system is idle, then retry. 2. If problem persists, reload system software. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 183: Os Level 9: Probable Severe Hardware Error

    RECTK$SYS. 2. If RECTK$SYS does exist: a. Contact your systems specialist or Xerox Customer Support to log the bad sector and delete RECTK$SYS. b. Restore the file via a DSR restore, resysgen, if authorized to do so, or contact your systems specialist.
  • Page 184 (refer to your 4635 LPS System Generation Guide.) c. Resend the job. d. Contact your systems specialist or Xerox Customer Support to log the bad sector and delete the well-known name. Disk error with IPD message file, ETNMSG.SYS.
  • Page 185 2. Restart the job. 3. If the problem continues, contact your systems specialist or Xerox Customer Service and report SAN (Software Analysis Number) 20.00.02. Parity error on input medium. A parity error has been discovered in the magnetic tape input buffer in CPU memory.
  • Page 186 3. If the problem continues, contact your systems specialist. NVM failed to clear. The printer is unable to clear and reset the error count (Non- Volatile Memory) used by the Xerox service representative. Printing continues. Action Contact your systems specialist or Xerox Customer Service.
  • Page 187 A fatal memory parity error has occurred during normal processing. Action 1. Restart the job. 2. If the failure recurs, contact your systems specialist or Xerox Customer Service. 0S9420 Disk error - Input. The input task detected a system disk error. The job is aborted.
  • Page 188 1. Reboot the system by pressing the Boot button, then entering B. 2. Enter the ONLINE, then OFFLINE commands again. 3. If the failure recurs, contact your systems specialist or Xerox Customer Service. Hardware error/Disk - Input. Call for service.
  • Page 189 Action 1. Reenter the ONLINE command. 2. If the failure recurs, contact your systems specialist or Xerox Customer Service. System cannot go “READY.” A fatal error in the online interface has occurred during power- Action 1.
  • Page 190 2. If the message reappears, resysgen if authorized to do so (refer to your 4635 LPS System Generation Guide), Contact your systems specialist or Xerox Service Support Center. Driver task files not found: This message is displayed at system boot time. This usually indicates that a system generation was performed with a configuration which does not match the current configuration.
  • Page 191 OS9996 OS9997 OS9998 OS9999 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Unable to read executive file. The system disk files required for proper operation of the system appear to have been destroyed on the system disk. Action 1. Reboot the system by pressing the Boot button, then entering B.
  • Page 193 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE These messages may appear while a Job Source Library is being compiled using Print Description Language (PDL). PDL messages are assigned to levels 0-9, depending on the severity of the condition being reported. These levels are indicated by the first number appearing after the “PD”...
  • Page 194 There are features invoked in the JSL which are not currently supported by the 4135. Action None. Use the IFU IPFNTS Command to compile IPFNTS. PDL no longer supports the interpress font mapping feature. Use IFU for that purpose. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 195 PD2740 PD2915 PD4500 PD4510 PD4550 PD7050 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE PDL (JOB SOURCE LIBRARY COMPILATION) MESSAGES Operator command error, retry. A PDL command was entered incorrectly. Action Reenter the command correctly. JSL not found. Check and retry.
  • Page 196 I/O error, processing SEF mapping file. An I/O error occurred while processing the Short Edge Feed font mapping file. Action Recompile the JSL that generated the requested mapping file and retry the operation. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 197 PD9450 PD9460 PD9470 PD9480 PD9500 PD9510 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE PDL (JOB SOURCE LIBRARY COMPILATION) MESSAGES Device does not exist %0. The specified device does not exist. Check command and retry. Action None. Insufficient dynamic memory, try rebooting system.
  • Page 198 The requested output file cannot be opened. Action 1. Verify the output file name and reenter the command Close the source file and resend it. 2. If the message reappears, contact your systems specialist or Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 199 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 8. PG (PURGE command) messages These messages may appear during process of purging disk or print file. Refer to your 4635 LPS Operations Reference for detailed information about the PURGE command. PG0100 Processing the entire disk.
  • Page 200 A PURGE command was entered while purge was already in progress. The command is ignored. Action None. Purge processor aborting. The ABORT command was entered. The purge process is being terminated. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 201 XEROX 4635 LASER PRINTING SYSTEMS MESSAGE GUIDE PR (HARDCOPY graphics printing command) messages These messages may appear during the HARDCOPY process (printing copy of graphic .IMG files with comprehensive descriptor page). Refer to your 4635 LPS Operations Reference for information about the HARDCOPY command.
  • Page 202 Action To access the file, obtain the correct password and logon at Level 5. (Refer to your 4635 LPS Operations Reference chapter on setting LPS parameters for additional information.) XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 203 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE PR (HARDCOPY GRAPHICS PRINTING COMMAND) MESSAGES PR9400 Error during file directory search. A disk error occurred while the system was searching for a requested file. Action 1. Retry the HARDCOPY command. 2. If the problem continues, contact your systems specialist or Xerox Customer Service.
  • Page 205 If authorized to do so, perform a mini-sysgen and configure the desired RIP board into the system. Contact your systems specialist or Xerox Customer Service..Device not installed in system A RIP board not physically installed in the system has been specified for downloading.
  • Page 206 CSI download error —CSI not loaded. The CSI board is not functional. Action Contact your systems specialist or the Xerox Customer Service. PS9002 SCSI download failed—executing from ROM. The firmware downloaded to the SCSI controller failed. The SCSI controller is executing from a ROM chip.
  • Page 207 Action None. PS9960 Download error: SAN nn.nn This message provides the Software Analysis Code (SAN) needed by Xerox Customer Service to correct the download error. Action None. PS9961 Download error: SAN nn.nn This message provides the Software Analysis Code (SAN) needed by Xerox Customer Service to correct the download error.
  • Page 208 Operating in degraded mode; RIP option not available. All RIP(s) in the system are nonfunctional. This message is seen if the download to each of the system's RIP boards has failed. Action Contact your systems specialist or Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 209: Scale Command Messages

    XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE SCALE command messages The SCALE command enables scanned graphic images (fonts, forms, and logos) to print at an enlarged or reduced size under certain conditions. Refer to your 4635 LPS Operations Reference chapters on HIP-accessed communicating modes and using graphics for detailed information about the SCALE command.
  • Page 210 2. Restore the file from a backup source (e.g., tape, floppy, or host). 3. Recreate the file using FDL if an FRM file. 4. Contact your systems specialist or Xerox Customer Service to log the bad sector and delete the well-known name. File already exists, overwrite xxxx (Yes or No)? The requested file already exists.
  • Page 211 The requested file cannot be scaled due to an unknown error. Action Contact your systems specialist or Xerox Customer Support. **Font file xxxx cannot be scaled (byte escapement)** The requested font file cannot be scaled due to a problem with byte escapement.
  • Page 212 Action None. **No dynamic memory** There is no dynamic memory available. Action Contact your systems specialist or Xerox Customer Service. **No input file name specified** An input file name was not included in the command to invoke SCALE. Action Reenter the SCALE command, including the input file name.
  • Page 213 A nonstandard FRM file has been used that is not supported by SCALE. Action Contact your systems specialist or Xerox Customer Support. **Restoring previous file, xxxx, due to error(s)** Due to error(s) already displayed, the previous file is being restored.
  • Page 214 Text line number n is being scaled. Action None. Scaling TL/DL nn The identified text line/display list is being scaled. Action None. Scaling TL/DL buffers: The body of the form is being scaled. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 215 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE The following messages refer to the status file services (SFS) command, which creates, clears, displays, prints, and stores status file information. Refer to your 4635 LPS Operations Reference chapters on tracking system activity and managing system resources for detailed information about the SFS command.
  • Page 216 An SFS command was entered, but Status File had already been cleared and no new file was created. Action 1. Enter the SFS CREATE command to recreate the Status File. 2. Reenter the desired SFS command. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 217 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE SF4500 Cannot write on tape. Check tape and try again. The write enable ring is missing from magnetic tape, magnetic tape is not loaded correctly, or the magnetic tape drive is not online to the printer.
  • Page 218 The column width value specified in the WIDTH statement for the user-created form is smaller than the actual content of the column. The system will enter only as many characters as will fit, ignoring the rest, and compile the form. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 219 Recompile the form, entering the CONTENT statement correctly. SF9500 Irrecoverable disk or conversion error. A fatal error has occurred on the system disk. SFS is aborting. Action Contact your systems specialist or Xerox Customer Service. SFS (STATUS FILE SERVICES COMMAND) MESSAGES 12-5...
  • Page 221 The recommended action for all of the following messages is to contact your systems specialist or Xerox Customer Service. Devices not accessible name, name... One of the required system devices appears not to be in the system and is not functioning.
  • Page 222 Banks are displayed in 16K sections. No font memory available. All banks of font memory appear not to be functional or to have suffered data loss. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 223 If this message is displayed, the system will be unable to function even in a degraded mode. Updates Non-Volatile Memory locations: The parameters you have specified have updated existing non- volatile memory (NVM) data. Action None. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 13-3...
  • Page 225: Appearance Warning

    Level of severity Page number Fatal Error (page 2): XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 14. Summary sheet error messages Your 4635 LPS communicates Interpress error messages to you on the system controller display and on summary sheets that accompany your printed output.
  • Page 226: Appearance Error Message

    The operations are only supported with the Raster Image Processor (RIP) option. Feature requires RIP rounded line endings and nonmitered joints. Rounded line endings are supported only with the Raster Image Processor (RIP) option. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 227 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Font problem; regarding n point (rotated n degrees) font “interpressFontName”... This is the general font problem message which precedes several other messages and is issued when font problems are found during text processing.
  • Page 228: Appearance Warning (Page N)

    If so, load the correct font on the printer and reprocess the document. Appearance Warning (page n): Invalid packed pixel array data. During the decompression of a Xerox/Packed pixel array, the format of the pixel array is determined to be invalid. Character code “characterCodeldentifier” substituted for “characterCodeldentifier”.
  • Page 229 SHIFT JSL command. Invalid packed pixel array data. During the decompression of a Xerox/Packed pixel array, the format of the pixel array is invalid. Logo off paper on page n at <nn.nnn>,<nn.nnn> [inches];...
  • Page 230 The line may be entirely off the page and not visible. If the error is the result of a family substitution, the correct family may be loaded on the 4635 LPS and the document resent. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 231: Fatal Error (Page N)

    Fatal error messages Fatal Error: Fatal Error (page n): XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Incorrect size for jobAccount name; the size must be between 1 and 31 characters inclusive. The jobAccount name taken from the document exceeded the length of the allowable range.
  • Page 232 END operator was encountered . No resources; graphic(s) exceed memory configuration. The compressed IMG data for the page exceeded the amount of memory available in the graphics option board (GVG or GHO). XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 233 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE No resources; insufficient dynamic memory. Virtual memory space was exhausted during Interpress master processing and the job was aborted. Operator requested job abort. The ABORT I command terminated document processing at the end of the current page.
  • Page 234 Note: In this message, the letter “B” indicates an octal value. Unexpected error. Code = n. An error occurred during processing. Action Contact your systems specialist or Xerox Customer Support. Unknown state discovered during attempted MARK Recovery. MARK Recovery failed. Action 1.
  • Page 235 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Define CLUsters and load papers as follows: Stock requests in the document are handled by defining temporary cluster names. This message is displayed on the system controller display and is followed by instructions for loading paper and defining clusters.
  • Page 236: Master Error (Page N)

    Action 1. Rename the file to a well-known name (e.g., BADBKn.SYS). 2. Recopy the file to the LPS. 3. Resend the document. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 237 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE xDocument aborted because previous error may have been unique to this copy. During the processing of an IFCOPY body, an error was found. Processing the document was ended. Action 1. Address the prior messages.
  • Page 238 A sequenceInsertFile (SIF) request cannot be supported because it is not resident on the LPS. Action 1. Copy the missing file onto the LPS or change the referenced file name. 2. Resend the document. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 239 An invalid value for the operator was found. Master not well-formed; bad document header. The Interpress header, “Interpress/Xerox/n.0...” was not found in a file that required one. The file is either the Interpress master or an SIF. A SIF problem is preceded by the error “Master Warning (page n): Problem with insert file: "fileType>fileName."”...
  • Page 240 COMPOSED operator. An internal error in processing a composed operator was found. Action Contact your systems specialist or Xerox Customer Service. Parse failure; MARK not found during COUNT/UNMARK operation. An UNMARK or UNMARK0 operation failed to find a MARK on the stack.
  • Page 241: Master Warning (Page N)

    Master warning messages Master Warning (page n): System problem messages System Problem: XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Property name not found during GETP operation. A property vector did not contain the requested property. Zero divide attempted. A zero divisor was found in the master or was due to loss of precision.
  • Page 242: System Problem (Page N)

    “SYS>IPFNTS” invalid; recompile “JSL>IPFNTS.” An old version of IPFNTS.SYS was copied to the LPS or the Interpress family mapping was corrupted. Action Key in the IFU IPFNTS command to recompile IPFNTS. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 243 Action 1. Resend the document. 2. If the problem continues, call Xerox Customer Service. Unrecoverable disk error reading “SYS>IPFNTS”; recompile “JSL>IPFNTS.” An error was found while reading the system disk. The system disk contains one or more bad sectors that are not in the bad block file.
  • Page 244 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 4635 LPS additional messages These messages may appear on your 4635 LPS PC User Interface (PC UI). How the messages are organized Messages that appear on your screen with numbers in front of them are listed in the first part of this chapter in numerical order.
  • Page 245: Messages 7 Through 36

    Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service. Messages 540 and 541 appear when serious User Interface software problems occur. For both of these messages, call for Xerox service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 246: Messages 544 Through 574

    Messages 544 through 574 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Messages 544 through 574 are the result of problems/warnings/status that could occur during the processing of messages and signals/interrupts from the system controller (ESS) or during the sending of commands to the system controller.
  • Page 247 An attempt was made to communicate through the parallel port. The user interface does not communicate through the parallel port. Action Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 248 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Data Set Ready timeout The Data Set Ready timeout has been exceeded. Action Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service. Frame error detected The communications driver detected a framing error.
  • Page 249 Xerox Customer Service. Invalid custom signal data The format of this system controller signal is invalid. Action Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 250: Messages 1538 Through 1572

    Messages 1538 through 1572 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE The following messages (1538 through 1572) are the results of problems/warnings/status that could occur with the initialization and startup of the PC UI. 1538 Configuration file cannot be found The PC user interface configuration file is missing or cannot be located on the hard disk.
  • Page 251 Invalid comm device; must be 1 or 2 The parameter value of the “DEVICE” statement in the SysUI configuration file is invalid. Action Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 252 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 1555 Invalid parity; must be NONE, ODD, or EVEN The parameter value of the “PARITY” statement in the SysUI configuration file is invalid. Action Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service.
  • Page 253 The second parameter of the optional “REPTYPE” statement in the SysUI configuration file is invalid. Action Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 254: Messages 3538 Through 3579

    1. Check disk drive to ensure that DOS formatted console log disk is inserted in disk drive, if applicable. 2. Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service to investigate possible hardware disk failure. 3548 Unable to allocate memory for file view There is not enough memory to allocate for file view.
  • Page 255 2. Save the console log to a different name for later diagnoses, then empty the original console log. 3. Select the OK header button to retry the process. If the problem persists with new log, call Xerox Customer Service to investigate possible hardware disk failure. 3553...
  • Page 256: Messages 4037 Through 4145

    2. Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service to investigate possible hardware disk error. 3577 Marking Console Log Head record failed Due to hardware considerations, marking a log starting point has failed.
  • Page 257: Messages 4500 Through 4506

    Wrong or unimplemented action An unimplemented (or a non-existent) action has been requested of MGD (Manage Graphic Display). Action Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 258: Messages 9038 Through 9068

    Memory controlled by DDB (Dialog Data Base) functions cannot be unlocked. Action 1. Restart the UI from Power On. 2. If the problem persists, call for Xerox Customer Service and provide the UI Crash Log, if available. 9044 Insufficient memory Insufficient memory to allocate DDB (Dialog Data Base) file control table.
  • Page 259 Memory used by DDB (Dialog Data Base) functions cannot be released back to Microsoft Windows. Action 1. Restart the UI from Power On. 2. If the problem persists, call for Xerox Customer Service and provide the UI Crash Log, if available. 9048 Not a reference file The DDB (Dialog Data Base) data file is being used in the wrong mode.
  • Page 260 (MM, CD or TDB). Action Select the OK header button to retry the process. If the problem persists, contact Xerox Customer Service to determine recovery point. 9060 No data file on re-open error Intermediate DDB (Dialog Data Base) data file not found.
  • Page 261: Messages 9537 Through 9542

    Microsoft Windows GlobalAlloc has (or would have) failed. Action 1. Ensure no other Microsoft Windows applications are running. 2. Restart the PC user interface from Power On. 3. If problem persists, call Xerox Customer Service and provide the UI Crash Log, if available. 9538 Can’t lock memory A NULL or invalid handle has been (or would have been) passed to GlobalLock.
  • Page 262: Unnumbered 4635 Lps Messages (In Alphabetical Order)

    Accelerated access attempt on file unseccessfully closed. Action If the problem persists, call Xerox Customer Service. A System error has caused the log print request to be terminated. A System error has occurred. If the problem persists, save the Console Log and call for Service.
  • Page 263 4635 LPS ADDITIONAL MESSAGES 15-20 AUD File Mgr compression buffer too short. Action If the problem persists, call Xerox Customer Service. AUD File Mgr data buffer too short for defined records. Action If the problem persists, call Xerox Customer Service.
  • Page 264 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE AUD File Mgr file handle table full. Action If the problem persists, call Xerox Customer Service. AUD File Mgr file not found. Action If the problem persists, call Xerox Customer Service. AUD File Mgr file not open.
  • Page 265 4635 LPS ADDITIONAL MESSAGES 15-22 AUD File Mgr position block buffer is not 128 bytes long. Action If the problem persists, call Xerox Customer Service. AUD File Mgr pre-image i/o error. Action If the problem persists, call Xerox Customer Service.
  • Page 266 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Audit Log formatting complete. A request to format an audit log or logs for printing or display has completed. Action None. Audit Log formatting - no files selected. The criteria selected in the audit log print options or audit log job options window are not met.
  • Page 267 Action Check JSL or DJDE in job stream to ensure that all Page Detail BTEXT keywords and parameters are correct. parameters to check are SEQ, PRA, and TXT. If the problem persist, call Xerox Customer Service BTEXT signal text invalid A BTEXT keyword or parameter is invalid.
  • Page 268 Cannot allocate memory for report display list. Insufficient system memory exists to display a list of Audit Logs. Action Try a filtered list of logs, if the problem persists, call Xerox Customer Service. Cannot allocate memory for report phase record.
  • Page 269 Insufficient system memory available to display a large list of Audit Logs. Action Try a filtered list of logs, if the problem persists, call Xerox Customer Service. Cannot find input phase to match output phase. An output signal has been received that cannot be matched by report number to its corresponding input.
  • Page 270 The first group of report definitions must define the header; other records were encountered. Action If the problem persists, call Xerox Customer Service. Command sequence error, group not larger than last. At least one of the report definition groups is out of order.
  • Page 271 The record manager has detected an error while reading the Master Directory file for a list of Audit Logs. Action If the problem persists, call Xerox Customer Service. Corrupt report definition file. A corrupt report definition file has been detected. Audit Log display or printing may be incomplete.
  • Page 272 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE End or Abort Tran operation without Begin. Action If the problem persists, call Xerox Customer Service. EOR-Input with no prior SOR-Input. An End Of Report signal has been received but no Start Of Report signal preceeded it.
  • Page 273 4635 LPS ADDITIONAL MESSAGES 15-30 Error writing AUD File Mgr transaction control file. Action If the problem persists, call Xerox Customer Service. Excessive length for BTEXT NSE number of sheets expected parameter. The number of sheets expected parameter contains too many characters.
  • Page 274 The auditor is unable to create the in-process audit log. Audit logging will not take place. Action If the problem persists, call Xerox Customer Service. Failure to create Audit Formatting window. This could occur during PC UI session startup. Windows has failed to allow the auditor feature to create a window.
  • Page 275 The auditor is unable to open the in-process audit log. Audit logging will not take place. Action If the problem persists, call Xerox Customer Service. Failure to register DDL class window for auditor. This could occur during PC UI session startup. Windows has...
  • Page 276 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE FCG Exiting: Invalid Profile—Output or input not specified The profile requires OUT135 prior to parameter 1 to determine if these values are to be used for an output profile. if OUT135 has not been included in the specified profile, the following message is displayed: FCG Exiting: Invalid profile—too many parameters.
  • Page 277 Audit Log. Action If the problem persists, call Xerox Customer Service. Filter file has invalid signature. The filter file(s) has been damaged and has lost its identifying signature. The file may be corrupted. Audit Logging is not prevented, but no operational messages will be logged in any Audit Log.
  • Page 278 This message is to make the user aware that the file must be converted to ASCII DOS. Incompatible mode error while opening AUD File Mgr file. Action If the problem persists, call Xerox Customer Service. Inconsistent key flags between key segments. Action If the problem persists, call Xerox Customer Service.
  • Page 279 Not enough memory exists to allocate memory for a Master Directory record. Action If the problem persists, call Xerox Customer Service. Insufficient space on target device. The target of an Audit Log save operation has insufficient space to contain the entire log.
  • Page 280 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Invalid buffer for Extended insert operation. Action If the problem persists, call Xerox Customer Service. Invalid command syntax - ARx. An 'ARx' report definition command is invalid. The only acceptable values for 'x' are 'H', 'C', 'D', 'W', 'O', or 'T'.
  • Page 281 An FPOSC command has an invalid parameter. The report defintion file may be corrupt. Action If the problem persists, call Xerox Customer Service. Invalid parameter - FPOSL command. An FPOSL command has an invalid parameter. The report defintion file may be corrupt.
  • Page 282 A PLINES command has an invalid parameter. The report defintion file may be corrupt. Action If the problem persists, call Xerox Customer Service. Invalid parameter - WIDTH command. A WIDTH command has an invalid parameter. The report defintion file may be corrupt.
  • Page 283 The in-process file is corrupted and does not contain a header record for the report that is being audited. Action If the problem persists, call Xerox Customer Service. Key not found reading in-process file for completion copy. An expected key value in the in-process file was not found while copying records from the file.
  • Page 284 Log xxx cannot be created. The console log cannot be saved to the floppy diskette. Action If problem persists, contact your systems specialist or Xerox Customer Service. Log xxx does not exist. The requested console log file name does not exist.
  • Page 285 Audit Log display or printing may be incomplete. The definition file may be corrupted and should be replaced. Action If the problem persists, call Xerox Customer Service. No formatting window. Although the formatting window was created, it has somehow been destroyed, preventing formatting of any Audit Log for display or printing.
  • Page 286 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Not an AUD File Mgr file, or created by too early an AUD File Mgr version. Action If the problem persists, call Xerox Customer Service. Note xxx does not exist. The requested note name does not exist. Action Try entering another note name.
  • Page 287 The record manager has detected a read error during an Audit Log save operation. Action If the problem persists, call Xerox Customer Service. Report definition file read / open error. The report definition file cannot be opened. Audit Log display or printing cannot be performed.
  • Page 288 The Current Log is unreadable and cannot be (emptied/deleted/printed/displayed/saved). If the problem persists, call for Service. Action 1. Press the reset button on the PC user interface processor. 2. If the problem persists, call Xerox Customer Service. 4635 LPS ADDITIONAL MESSAGES 15-45...
  • Page 289 The note cannot be saved because of incorrect file format. Action 1. Follow the message instructions. 2. If problem persists, call your systems specialist or Xerox Customer Service. There are no Hints (*) This message is displayed with the “Printer is ready” message.
  • Page 290 Retry the operation with filters to reduce the number of logs that will be listed. Use the Jobs option to reduce the number of logs that will be listed. If the problem persists, call Xerox Customer Service. Too many audit jobs to list. Try filter.
  • Page 292 Xerox Customer Service Support Center XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Xerox support services Xerox support services are there to help you if your laser printing system should develop a severe hardware, software, or applications problem. If a problem continues after you have...
  • Page 293 Diagnostic Test 01 [see the 4635 Operator Guide for instructions] prior to placing a service call for a 9- track magnetic tape problem.) Your call will be answered by a Xerox service representative who will ask you for the following information: •...
  • Page 294 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Paper size measuring 297 by 420 mm. Paper size measuring 210 by 297 mm. abort To terminate the printing of a job or execution of a program before it completes.
  • Page 295 1 kilobyte (KB) or 1,024 bytes = 8,388,608 bits. Computer space equivalents are: 1.5 KB = about 1 single-spaced typed page 30 KB = about 20 typed pages 150 KB = about 100 typed pages XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 296 Bypass Transport XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Data transmission in which synchronization of characters is controlled by timing signals generated at the sending and receiving stations. Abbreviation for binary digit, the smallest unit of information recognized by a computer.
  • Page 297 Digitized space containing a single character within a font set. Code representing alphanumeric information, for example, ASCII. Code associated with the universal identifier “Xerox” to indicate the version of the Xerox character code standard used to code Interpress strings. Number of different characters used by a particular device, including alphabetic, numeric, and special characters such as symbols.
  • Page 298 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE collate To arrange or assemble into ordered sets. Vertical arrangement of characters. User instruction to a computer, using the system controller keyboard or the PC UI. Commands are words, mnemonics, or characters that cause a computer to perform predefined operations.
  • Page 299 Collection of related data records organized in a specific manner so that each record is similarly structured, for example, a payroll file set up with one record for each employee, last name first, indicating the rate of pay and all deductions. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 300 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Physical means of connecting one location with another for communication, such as the communications lines, modems, and controls which transmit information between two or more stations. Operations carried out on data by means of algorithms and programs to produce information or a specific result.
  • Page 301 Hardware devices or software packages that allow the printer to perform in a specified manner. Lateral positioning of characters or font families. Xerox local area network (LAN) that allows data to be transmitted by cable from one device to another, enabling it to share the network.
  • Page 302 Arrangement of characters on a line so that all characters occupy the same amount of horizontal space. flag Small indicator marking the occurrence of an event or the existence of a certain condition while the program is executing. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE GLOSSARY-9...
  • Page 303 A tool used in offset printing, typesetting, and laser printing to convert a continuous tone (such as photographic) image to dots, which allows the image to be rendered accurately in these printing processes. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 304 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Machine output in permanent form, such as printed reports, listings, and so on. Output in a permanent form (usually on paper or paper tape) rather than in temporary form, as on a display.
  • Page 305 Interpolation is functionally analogous to bit doubling (2x scaling), except the logical rules result in superior output. Xerox standard that defines digital representation of lines for printing. Interpress documents can be printed on any sufficiently powerful printer equipped with Interpress print software.
  • Page 306 (the longer side of a sheet of paper). legal size Sheet the standard size of legal briefs, 8.5 by 14 inches. letter size Paper sized 8.5 by 11 inches/216 by 279 mm. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE GLOSSARY-13...
  • Page 307 In the Xerox printing systems environment, a formatted page that is smaller than the physical page. A logical page is defined by an origin, thus allowing more than one logical page to be placed on a physical page.
  • Page 308 Vehicles or devices by which information is stored or transmitted. Classifications include source, input, and output. medium Object or material on which data is stored, for example, magnetic tape or floppy disk. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE GLOSSARY-15...
  • Page 309 MICR fields are often imprinted on bank checks before processing. Multiple Xerox printers or printing systems (for example, 9790 and 4090 printers) in the same location. Possessing qualities helpful to human memory. Software...
  • Page 310 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Program used to supervise, control, or verify the operations of a system. mouse Electronic device used with the PC UI to select options and enter data.
  • Page 311 Unlike other types of programs, it does not run to an end point and stop. The operating system of a Xerox LPS is referred to as the operating system software (OSS). Well-defined action that, when applied to any permissible combination of known entities, produces a new entity.
  • Page 312 PC UI PC user interface. The PC hardware and Xerox-supplied software which allows the operator to control the LPS by means of a mouse, windows, and icons. See also object mode; TEM.
  • Page 313 Text in which each alphanumeric character is given a weighted amount of space. Such output has print-like appearance. Proportional spacing allows more space for wide characters and less space for narrow characters type Characters that vary in width. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 314 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE Formal set of conventions governing the format of data and the control of information exchange between two communication devices. printer subsystem controller. Command and task that download...
  • Page 315 1. Procedure for limiting access to the system resources, programs, or files, to authorized personnel. 2. Protecting programs and files from unintentional or undesired modification. seed The base or root of a font name. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 316 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE short-edge feed. The movement of paper through the printer in the direction of the paper width (the shorter side of a sheet of paper). For the 4135 LPS, short-edge feed allows larger sizes of paper (up to 11 by 17 inches/279 by 432 mm) to be printed.
  • Page 317 Device which shares a common purpose and close association with other devices. This term is used to identify the Xerox print software which resides in the Digital host system as part of the XPMF-VMS communications link.
  • Page 318 The number of characters that can be stored on magnetic media, such as how close together data can be recorded. The Xerox LPS may use either 1600 bpi or 6250 bpi density magnetic media.
  • Page 319 Coded character representing a word used in programs, for example, STOP is a word and the one-byte token for it in a BASIC dialect is 250. Test pattern job. An OSS task used by service personnel to diagnose system problems. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 320 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE trace Routine record providing a list of historical events (execution) of a program. trailer In data communications, the last portion of a message that signals the end.
  • Page 321 (pixel) or spot, for example, 1/600 spots per inch (spi). engine Component of a printer that develops an image, transfers it to paper, and fuses it for output as hardcopy. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 322 GLOSSARY x height Height of lowercase letters without their ascenders or descenders (height of letter “x”). See also ascender; descender. y axis Vertical axis on a forms grid XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE GLOSSARY-29...
  • Page 323 CCID character code identifier character dispatcher control data communications CD/IG character dispatcher/image generator control module copy modification entry character mapping table characters per inch central processing unit carriage return command status interface XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 324 DDCMP EBCDIC XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE customer support representative data center data communications equipment Digital Data Communication Message Protocol Digital Equipment Corporation Document Feeding and Finishing Architecture DJDE dynamic job descriptor entry direct memory access data mode ready (DEC interface for LPS)
  • Page 325 HFDL host forms description language Host Interface Processor hpos horizontal positioning International Business Machines Corporation Interpress font utility image generator XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 326 IPFONTS XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE image generator module input/output image output module input output terminal, also referred to as “printer” Interpress decomposer Interpress fonts initial program load Interpress mapping inches per second job control block job control language...
  • Page 327 PC UI personal computer user interface print description language phase encoded pages per minute print quality adjustment PROM programmable read-only memory printer subsystem controller point PWBA printed wiring board assembly 1/4 inch cartridge XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 328 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE random access memory raster image processor raster output scanner real time clock SAFES stand-alone field engineering software software analysis number START command index SCSI small computer system interface SDLC synchronous data link control...
  • Page 329 XJCF Xerox Job Control Facility xerographic mode persistence xerographic mode switching Xerox Network Systems Xerox Printer Access Facility Xerox Print Management Facility - VMS Version XPPI Xerox Pen Plotter Interface Xerox Publishing System XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE...
  • Page 330 AUD File Mgr data buffer too short for defined records. AUD File Mgr deadlock condition detected. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE This index contains an alphabetical listing of all unnumbered messages used by this printing system. AUD File Mgr disk full error.
  • Page 331 Command sequence error, FGRP_HEADER 15-25 not 1st. Command sequence error, group not larger 15-25 than last. Command sequence error, number out of 15-25 range. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 15-25 15-25 15-25 15-25 15-25 15-25 15-26 15-26 15-26...
  • Page 332 Initialization? (Type ‘Y’ for Yes, or ‘N’ for No; ENTER = Yes). Duplicate AUD File Mgr key not allowed. Duplicate key value updating master Directory file for completion copy. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 15-27 EDIM META-Code not supported. 15-27 Empty delete list.
  • Page 333 (graphic font). 15-33 Font index in TL does not match font list. 15-33 Font “interpressFontName” substituted for "interpressFontName." 15-33 Font scaling resulted in size mismatch. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 14-4 14-2 14-2 14-2 14-2 14-2 14-2 11-2...
  • Page 334 Illegal operator ordering; FSET must precede FGET. Illegal switch xxxx. ImageShift outside the range (-.25,+.25) in/(-.635,+.635) cm not implemented. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 11-3 Imaging operator <operatorName> available only with RIP option. 14-13 Imaging requirements beyond Publication 14-13 Set for operator: <operatorName>...
  • Page 335 15-39 15-39 Malformed installed font; “fileType>localFontName” is an old font; 15-40 update. (mapped from character nB, set nB) 15-40 Master directory device full error. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 15-40 15-40 15-40 14-15 15-40 15-40 15-40 15-41 11-4...
  • Page 336 No transactions specified when file initialized. Non-modifiable key value updating Master Directory file for completion copy. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 14-5 Not an AUD File Mgr file, or created by too early an AUD File Mgr version.
  • Page 337 The UI is reaching its memory limit. Close 15-44 any windows or menus that are not being used. 15-44 XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 15-44 15-44 15-45 14-6 15-45...
  • Page 338 Step Direct operation. Virtual memory limit exceeded. Waste Management signal but no output phase record exists. Write error during save. XDPS interface requested job termination. Zero divide attempted. XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 15-47 15-47 14-9 14-17 14-9 15-47...

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