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Xerox 721 Operator's Manual

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Xerox Wide Format 721P
Printer
Operator Manual
701P39415 Revised May 2004

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  • Page 1 Xerox Wide Format 721P Printer Operator Manual 701P39415 Revised May 2004...
  • Page 3: Table Of Contents

    Clearing Media Jam (J-22)... 44 Error Codes ... 45 Printer Errors (E-XX) ... 45 Door Open Errors (U-XX)... 46 Thumping Noise in Standby ... 46 Image Quality Problem Solving ... 47 Xerox Wide Format 721P operator manual Table of contents...
  • Page 4 User Mode 8 (Custom Setting Plain Paper) “U8”... 60 User Mode 9 (Custom Setting Vellum/Tracing Paper) “U9”... 61 User Mode A (Custom Setting Film) “UA”... 62 User Mode b (Image Enhancement) “Ub”... 63 TABLE of CONTENTS XEROX WIDE FORMAT 721P OPERATOR MANUAL...
  • Page 5: Safety Notes

    Please read the following instructions carefully before operating the Xerox Wide Format 721P Engineering Printer and refer to them as needed to ensure the continued safe operation of the product. Follow all warnings and instructions marked on or supplied with the product.
  • Page 6 For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product contains lead and possibly other materials whose disposal may be regulated due to environmental considerations.
  • Page 7: Emc Notices

    EMC Notices Australia/New Zealand European Union Canada XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Changes or modifications to this equipment not specifically approved by Fuji XEROX Australia PTA. Limited may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the Radio communications Act 1992.
  • Page 8: Japan

    Changes or modifications to this equipment not specifically approved by the XEROX Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 9: Introduction

    XEROX support group is available to you for further assistance. Call our experts at the appropriate phone number listed below. The following information will be needed when you call XEROX: Customer Account: Machine Type: XEROX Wide Format 721P Engineering Printer...
  • Page 10: Organization And Content Of This Manual

    Chapter 6 Chapter 7 Terminology Used In This Manual Printer The XEROX Wide Format 721P OPERATOR MANUAL provides the information you need to become familiar with the components, features, operation, and specifications of your printer. It contains the following chapters:...
  • Page 11: Conventions Used In This Manual

    Bold WARNING: CAUTION: NOTE: XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This manual uses the following conventions: Boldface characters in the middle of a text string refer to selections on the control panel (for example, "press the Enter key"). A WARNING indicates an operation, maintenance procedure, practice, condition or statement that, if not strictly followed, could result in personal injury.
  • Page 12 INTRODUCTION This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 13: Specification

    Power consumption XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter provides the product and media specifications for the XEROX Wide Format 721P Engineering Printer. It also provides the space requirements for normal operation after product installation. 240mm per second 400 dpi Minimum: 50°...
  • Page 14: Media Specifications

    Minimum – 11 in. x 8.5 in. (A LEF) (A4) Maximum – 36 in. x 48 in. (E SEF) (A0) Maximum Length – 5 times the standard length (6M for 36 “ bond media only) XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 15: Room Space Requirements

    157 in. (3988 mm) Serial Number Location XEROX SER# LML XXXXXXX XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The illustration below shows the space requirements for normal operation of the printer after installation. Room Space Requirements Height – 96 in. (2438 mm) (minimum) Width –...
  • Page 16 SPECIFICATION This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 17: Printer Overview

    Front Side Left Side Rear Side Right Side XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter shows the orientation of the printer. It also illustrates and describes its main components, as well as the elements of the operator panel.
  • Page 18: Main Components

    Displays the amount of toner remaining in the toner cartridge. Shows roll width and selected media. Operation keys to select a media drawer and other status indicators. Press to switch the controller on and off. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 19 6. I/F VIII (CH-B) 7. I/F VIII (CH-A) 8. DIAG 9. COM1 10. FOLDER 11. CONT. (IEEE1394) XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL FOLDER DIAG. IF -VIII (CH -B) COM1 IF -VIII (CH -A) Pull the handle and open to clear media jams.
  • Page 20 As the cutter knob is rotated, the cutout color will change from RED to GREEN when the home position is reached. (DO NOT rotate counter-clockwise) Square Counter for billing purposes. Linear Counter for service purposes. Open to clear media jams. Contains service information. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 21: Operator Panel & Status Display

    Online 15. Status Display XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The operator panel is located on top of the front side of the printer. It consists of a graphic display, a message display and several function keys. Paper Deck...
  • Page 22: Media And Toner Status Panel

    Illuminates to indicate that the drawer is “In Use”. Even if the printer is in the print cycle, you can replace media rolls 1, 3 and 4 if “In Use” indicator is off. Also, the drawer in use is identified in the message display as “-dx-”...
  • Page 23: Online/Offline

    Online/Offline 1. Press the Online Key to take the printer Offline. The green LED light will go off, the page in process will finish and the printer will enter the Offline Mode. Print jobs are still accepted to the job queue.
  • Page 24: Job Cancel

    When returned Online, the next job in the job queue will begin. Repeat the process (Steps 1 – 4) to cancel the next job in the queue Paper Deck Exit 2 3 4 Select XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Copy Density Menu Enter Online...
  • Page 25: Media

    NOTE: Roll sizes 880 mm, 891 mm and 900 mm can be loaded in Media Drawer 1 only. The printer is set for 900 mm size. To enable 880 mm or 891 mm sizes, contact XEROX Service. NOTE: B3 media should not be loaded in drawer 1. If B3 media is loaded in drawer 1, the printer will report the size as either A3 or 11”...
  • Page 26: Loading The Roll Media (Roll 1, 2 & 3)

    22” (550mm) to eliminate the possibility of glue from the tape contaminating internal printer components. If the leading edge is torn, folded, or very ragged, cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 27 Belt XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 10. Insert the lead edge of the media between the upper and lower feed rollers. 11. Rotate the lower roller by hand in order to feed an inch (25 mm) of media between the rollers.
  • Page 28: Loading The Roll Media (Roll 4)

    22” (550mm) to eliminate the possibility of glue from the tape contaminating internal printer components. If the leading edge is torn, folded, or very ragged, cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 29 Tracing paper Film Belt XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 9. Insert the lead edge of the media between the upper and lower feed rollers. 10. Rotate the green knob in order to feed an inch (25 mm) of media between the feed rollers.
  • Page 30: Loading The Roll Media When Printing

    MEDIA Loading The Roll Media When Printing Rolls 1, 3 and 4 may be loaded when the printer is operating. Roll 2 can NOT be loaded when the printer is operating. First, ensure that the roll is NOT currently being used by observing that the “In Use”...
  • Page 31: Dehumidifier

    XEROX Service can enable the heaters to operate in one of three modes: 1. Off all the time 2.
  • Page 32: Using Manual Bypass Feed

    The printer will accept any media type, regardless of the media type specified. Ensure that the media type is correct or the toner image may rub off of the print as the printer uses media type to determine fusing temperature.
  • Page 33: Care

    The printer requires minimum operator maintenance. You will need to replace the toner cartridge when the cartridge empties. You also will need to clean the outside surface of the printer when necessary. This chapter provides the procedures for performing the required tasks and for ordering supplies.
  • Page 34: Replacing The Toner Cartridge

    The Xerox Wide Format 721P printer has a unique toner supply system. Use of toner or toner cartridges not specifically designed for the Xerox Wide Format 721P printer may not produce the same quality and may cause service problems or damage to the unit.
  • Page 35 Sealed opening XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 4. Shake the new cartridge several times in order to prepare the contents for use and remove the foam band from the cartridge. DO NOT apply pressure to the center of the cartridge. Toner will spill from the ends of the cartridge.
  • Page 36: Cleaning The Charge Scorotron Wire

    NOTE: The Wire Cleaning is performed automatically when the printer is switched on. Paper Deck Exit 2 3 4 Select XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Copy Density Menu Enter Online...
  • Page 37: Cleaning The Led Print Head

    NOTE: It will take approximately 2 minutes for the cleaning process. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Periodic cleaning of the LED Print Head will reduce print quality problems such as light prints or deletions in the print caused by the accumulation of toner inside the printer.
  • Page 38: Cleaning The Printer Surface

    CARE Cleaning The Printer Surface As needed, clean the outside surfaces of the printer. Use a clean cloth dampened with mild soap and water. Do not pour or spray liquid directly on any part of the printer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 39: Ordering Supplies

    The printer is shipped with eight toner cartridges. When ordering, use the following part number: 6R1141 Xerox also offers bond paper, vellum/tracing paper, and film in various sizes, weights, and grades to meet your printing needs. Supply order procedure To order supplies for the XEROX Wide Format 721P, call:...
  • Page 40 CARE This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 41: Problem Solving

    J -11 J -03 J -04 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter provides information for resolving various problems that can occur during the operation of the printer. It contains instructions for clearing media jams and also includes the error code list.
  • Page 42: Clearing Media Jam (J-01 & J-02)

    6. Manually rewind the roll until the lead edge of the media is free of the feed rollers. 7. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the “Slit” if necessary. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
  • Page 43 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 8. Insert the lead edge of the media between the upper and lower feed rollers. 9. Rotate the lower feed roller by hand in order to feed an inch of media between the feed rollers.
  • Page 44: Clearing Media Jam (J-03)

    6. Manually rewind the roll until the lead edge of the media is free of the feed rollers. 7. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the “Slit” if necessary. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
  • Page 45 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 8. Insert the lead edge of the media between the upper and lower feed rollers. 9. Rotate the lower feed roller by hand until the lead edge of the media is visible in the center of the viewing hole.
  • Page 46: Clearing Media Jam (J-04)

    9. Rotate the green knob in the clockwise direction in order to feed an inch of media between the feed rollers. 10. Press the [Online] Key to take the printer Offline (LED Off). 11. Push in the drawer until it is closed and latched. If the leading...
  • Page 47 PROBLEM SOLVING 12. Press the [Online] key to return the printer Online (LED On). XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 48: Clearing Media Jam (J-05)

    6. Remove any media from the inside of the printer. 7. Close and latch the drawers and Manual Bypass Shelf. 8. Reload the media on the Manual Bypass Shelf, curl side down. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
  • Page 49: Clearing Media Jam (J-11 & J-12)

    Handle Cutter handle Inner Transport handle Down Lock XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a jam J-11 occurs, the media jams on the Inner Transport Assembly. Exit Copy Density When a jam J-12 occurs, the media jams underneath the Drum.
  • Page 50 11. If the leading edge is not sufficiently square, perform the automatic Initial Cut by pressing the [Select] key to select the appropriate drawer, and then pressing [Cut] key. Approximately 9.5” (240mm) media will be cut and fed from the printer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 51: Clearing Media Jam (J-13 & J-14)

    Clearing Media Jam (J-13 & J-14) Fuser Handle Cutter handle Inner Transport handle Down Lock XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a jam J-13 or J-14 occurs, the media jams in the Fuser Section. Exit Copy Density Exit Copy Density 1.
  • Page 52: Clearing Media Jam (J-22)

    10. Roll 3 only: Rotate the lower feed roller by hand until the lead edge is visible in the center of the viewing hole. 11. Press the [Online] Key to take the printer Offline (LED Off). 12. Push in the drawer until it is closed and latched.
  • Page 53: Error Codes

    There is an LED Head cleaning error. E-49 There is a developer position motor error. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a printer error “E-XX” occurs, follow the instructions below and check the entire paper path for jams. If the problem cannot be solved, follow the “Calling For Service”...
  • Page 54: Door Open Errors (U-Xx)

    Close the Top Rear Cover. Close the Exit Cover. After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets. This is normal.
  • Page 55: Image Quality Problem Solving

    Lines or banding on prints in the print direction Light or fuzzy image on film Trail edge deletions XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Use the chart below as an aid to identifying and solving a variety of image quality problems. Cause Solution 1.
  • Page 56 PROBLEM SOLVING This page is intentionally blank XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 57: User Modes

    Status Display indicates “U1” flashing. 2. The right side of the Status Display indicates the test print status. - - - (on steady): Test print mode is not available, printer warming 000 (on steady): Test print is available. 000 (flashing): Test print in process...
  • Page 58 3. Press the [Enter] Key when “000” on the Status Display is on steady. The test print begins and “000” on the Status Display flashes. When the printer finishes the test print, “000” on the Status Display stops flashing. 4. Press the [Online] Key to exit the User Mode.
  • Page 59: User Mode 2 (Date And Time Setting) "U2

    Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Enter User Mode 2 to set the correct date and time. Note: Although there will be no performance problems if the date and time are incorrect, the printer automatically records the date and time errors occur.
  • Page 60 [ <-- ] Key again will display the corrected time. Example: 12:00 and 30 seconds. Pressing the [ <-- ] Key again will display the corrected date. Example 2002, May 31 10. Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 61: User Mode 3 (Low Power Saver Mode) "U3

    Low Power Saver Mode to save power consumption. If a print or copy job is detected by the printer, the printer will then enter the Warm up Mode prior to the start of the job to heat the Fuser Assembly to 178°C.
  • Page 62 4. After you enter the desired time interval, press the [Online] Key to exit the User Mode. NOTE: After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets.
  • Page 63: User Mode 4 (High Power Saver Mode) "U4

    When the High Power Saver Mode is enabled, the printer switches off power to the Printer Fuser Assembly after a predetermined time of inactivity. If the printer does not receive a print job or a copy job for the time selected in this mode, the printer will enter the High Power Saver Mode to save power consumption.
  • Page 64 3. After you enter the desired time interval, press the [Online] Key to exit the User Mode. NOTE: After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets.
  • Page 65: User Mode 5 (Media Cut At Power On) "U5

    Selectable values are “0” and “1”. 0 is NO initial cut at Power On 1 is an initial cut will be made when the printer is turned On. NOTE: Factory default is “0”, Off. 3. Press the [Online] Key to exit the User Mode.
  • Page 66: User Mode 6 (Detack Lamp Control Mode) "U6

    The value in the display will change to 0 (OFF) The range is 1 – On and 0 - Off NOTE: Factory default is “0”, Off. 4. Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
  • Page 67: User Mode 7 (Attention Beeper Enable Mode) "U7

    Menu Menu Menu XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This mode controls a beeper sound whenever the printer needs attention, for example out of paper or out of toner. The beeper will switch off when the situation is corrected. The beeper can also be temporarily switched off by pressing the * key.
  • Page 68: User Mode 8 (Custom Setting Plain Paper) "U8

    NOTE: The custom setting parameters (Fuser Temperature, Fuser Motor Speed, Lead Edge Registration etc) must first be set by the Service Representative in order to be effective. 1) With the printer in the Standby (idle) condition, press the [Menu] Key 8 times to enter Mode 8. Online The [Menu] Key lights and the display indicates “U8”...
  • Page 69: User Mode 9 (Custom Setting Vellum/Tracing Paper) "U9

    Menu Enter Menu Enter XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This mode switches between the standard setting for vellum/tracing paper and the custom setting for tracing paper. This feature enables the Service Representative to custom set the printer for a brand of vellum/tracing paper that has different handling characteristics.
  • Page 70: User Mode A (Custom Setting Film) "Ua

    This mode switches between the standard setting for film and the custom setting for film. This feature enables the Service Representative to custom set the printer for a brand of film that has different handling characteristics. NOTE: The custom setting parameters (Fuser Temperature, Fuser Motor Speed, Lead Edge Registration etc) must first be set by the Service Representative in order to be effective.
  • Page 71: User Mode B (Image Enhancement) "Ub

    Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The Image Enhancement Mode is used to improve reproduction of gray scale. Increasing the setting of this feature increases the density of single pixels. There can be, however, a noticeable overall degradation in gray scale images as the setting is increased.
  • Page 72 ©Xerox Corporation 2003, 2004. All rights reserved. Printed in the United States of America XEROX®, Xerox Wide Format 721P Engineering Printer, AccXES, and acronym, XEROX, are trademarks of XEROX CORPORATION. 701P39415 Revised 5/2004 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...

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