Clearing Media Jam (J-22)... 44 Error Codes ... 45 Printer Errors (E-XX) ... 45 Door Open Errors (U-XX)... 46 Thumping Noise in Standby ... 46 Image Quality Problem Solving ... 47 Xerox Wide Format 721P operator manual Table of contents...
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User Mode 8 (Custom Setting Plain Paper) “U8”... 60 User Mode 9 (Custom Setting Vellum/Tracing Paper) “U9”... 61 User Mode A (Custom Setting Film) “UA”... 62 User Mode b (Image Enhancement) “Ub”... 63 TABLE of CONTENTS XEROX WIDE FORMAT 721P OPERATOR MANUAL...
Please read the following instructions carefully before operating the Xerox Wide Format 721P Engineering Printer and refer to them as needed to ensure the continued safe operation of the product. Follow all warnings and instructions marked on or supplied with the product.
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For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product contains lead and possibly other materials whose disposal may be regulated due to environmental considerations.
EMC Notices Australia/New Zealand European Union Canada XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Changes or modifications to this equipment not specifically approved by Fuji XEROX Australia PTA. Limited may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the Radio communications Act 1992.
Changes or modifications to this equipment not specifically approved by the XEROX Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
XEROX support group is available to you for further assistance. Call our experts at the appropriate phone number listed below. The following information will be needed when you call XEROX: Customer Account: Machine Type: XEROX Wide Format 721P Engineering Printer...
Chapter 6 Chapter 7 Terminology Used In This Manual Printer The XEROX Wide Format 721P OPERATOR MANUAL provides the information you need to become familiar with the components, features, operation, and specifications of your printer. It contains the following chapters:...
Bold WARNING: CAUTION: NOTE: XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This manual uses the following conventions: Boldface characters in the middle of a text string refer to selections on the control panel (for example, "press the Enter key"). A WARNING indicates an operation, maintenance procedure, practice, condition or statement that, if not strictly followed, could result in personal injury.
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INTRODUCTION This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
Power consumption XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter provides the product and media specifications for the XEROX Wide Format 721P Engineering Printer. It also provides the space requirements for normal operation after product installation. 240mm per second 400 dpi Minimum: 50°...
Minimum – 11 in. x 8.5 in. (A LEF) (A4) Maximum – 36 in. x 48 in. (E SEF) (A0) Maximum Length – 5 times the standard length (6M for 36 “ bond media only) XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
157 in. (3988 mm) Serial Number Location XEROX SER# LML XXXXXXX XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The illustration below shows the space requirements for normal operation of the printer after installation. Room Space Requirements Height – 96 in. (2438 mm) (minimum) Width –...
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SPECIFICATION This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
Front Side Left Side Rear Side Right Side XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter shows the orientation of the printer. It also illustrates and describes its main components, as well as the elements of the operator panel.
Displays the amount of toner remaining in the toner cartridge. Shows roll width and selected media. Operation keys to select a media drawer and other status indicators. Press to switch the controller on and off. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
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6. I/F VIII (CH-B) 7. I/F VIII (CH-A) 8. DIAG 9. COM1 10. FOLDER 11. CONT. (IEEE1394) XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL FOLDER DIAG. IF -VIII (CH -B) COM1 IF -VIII (CH -A) Pull the handle and open to clear media jams.
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As the cutter knob is rotated, the cutout color will change from RED to GREEN when the home position is reached. (DO NOT rotate counter-clockwise) Square Counter for billing purposes. Linear Counter for service purposes. Open to clear media jams. Contains service information. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
Online 15. Status Display XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The operator panel is located on top of the front side of the printer. It consists of a graphic display, a message display and several function keys. Paper Deck...
Illuminates to indicate that the drawer is “In Use”. Even if the printer is in the print cycle, you can replace media rolls 1, 3 and 4 if “In Use” indicator is off. Also, the drawer in use is identified in the message display as “-dx-”...
Online/Offline 1. Press the Online Key to take the printer Offline. The green LED light will go off, the page in process will finish and the printer will enter the Offline Mode. Print jobs are still accepted to the job queue.
When returned Online, the next job in the job queue will begin. Repeat the process (Steps 1 – 4) to cancel the next job in the queue Paper Deck Exit 2 3 4 Select XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Copy Density Menu Enter Online...
NOTE: Roll sizes 880 mm, 891 mm and 900 mm can be loaded in Media Drawer 1 only. The printer is set for 900 mm size. To enable 880 mm or 891 mm sizes, contact XEROX Service. NOTE: B3 media should not be loaded in drawer 1. If B3 media is loaded in drawer 1, the printer will report the size as either A3 or 11”...
22” (550mm) to eliminate the possibility of glue from the tape contaminating internal printer components. If the leading edge is torn, folded, or very ragged, cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
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Belt XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 10. Insert the lead edge of the media between the upper and lower feed rollers. 11. Rotate the lower roller by hand in order to feed an inch (25 mm) of media between the rollers.
22” (550mm) to eliminate the possibility of glue from the tape contaminating internal printer components. If the leading edge is torn, folded, or very ragged, cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
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Tracing paper Film Belt XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 9. Insert the lead edge of the media between the upper and lower feed rollers. 10. Rotate the green knob in order to feed an inch (25 mm) of media between the feed rollers.
MEDIA Loading The Roll Media When Printing Rolls 1, 3 and 4 may be loaded when the printer is operating. Roll 2 can NOT be loaded when the printer is operating. First, ensure that the roll is NOT currently being used by observing that the “In Use”...
The printer will accept any media type, regardless of the media type specified. Ensure that the media type is correct or the toner image may rub off of the print as the printer uses media type to determine fusing temperature.
The printer requires minimum operator maintenance. You will need to replace the toner cartridge when the cartridge empties. You also will need to clean the outside surface of the printer when necessary. This chapter provides the procedures for performing the required tasks and for ordering supplies.
The Xerox Wide Format 721P printer has a unique toner supply system. Use of toner or toner cartridges not specifically designed for the Xerox Wide Format 721P printer may not produce the same quality and may cause service problems or damage to the unit.
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Sealed opening XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 4. Shake the new cartridge several times in order to prepare the contents for use and remove the foam band from the cartridge. DO NOT apply pressure to the center of the cartridge. Toner will spill from the ends of the cartridge.
NOTE: The Wire Cleaning is performed automatically when the printer is switched on. Paper Deck Exit 2 3 4 Select XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Copy Density Menu Enter Online...
NOTE: It will take approximately 2 minutes for the cleaning process. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Periodic cleaning of the LED Print Head will reduce print quality problems such as light prints or deletions in the print caused by the accumulation of toner inside the printer.
CARE Cleaning The Printer Surface As needed, clean the outside surfaces of the printer. Use a clean cloth dampened with mild soap and water. Do not pour or spray liquid directly on any part of the printer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
The printer is shipped with eight toner cartridges. When ordering, use the following part number: 6R1141 Xerox also offers bond paper, vellum/tracing paper, and film in various sizes, weights, and grades to meet your printing needs. Supply order procedure To order supplies for the XEROX Wide Format 721P, call:...
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CARE This page is intentionally blank. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
J -11 J -03 J -04 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This chapter provides information for resolving various problems that can occur during the operation of the printer. It contains instructions for clearing media jams and also includes the error code list.
6. Manually rewind the roll until the lead edge of the media is free of the feed rollers. 7. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the “Slit” if necessary. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
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XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 8. Insert the lead edge of the media between the upper and lower feed rollers. 9. Rotate the lower feed roller by hand in order to feed an inch of media between the feed rollers.
6. Manually rewind the roll until the lead edge of the media is free of the feed rollers. 7. Trim the lead edge of the roll square to remove any torn or wrinkled media by using the “Slit” if necessary. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
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XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 8. Insert the lead edge of the media between the upper and lower feed rollers. 9. Rotate the lower feed roller by hand until the lead edge of the media is visible in the center of the viewing hole.
9. Rotate the green knob in the clockwise direction in order to feed an inch of media between the feed rollers. 10. Press the [Online] Key to take the printer Offline (LED Off). 11. Push in the drawer until it is closed and latched. If the leading...
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PROBLEM SOLVING 12. Press the [Online] key to return the printer Online (LED On). XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
6. Remove any media from the inside of the printer. 7. Close and latch the drawers and Manual Bypass Shelf. 8. Reload the media on the Manual Bypass Shelf, curl side down. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Menu Enter Online...
Handle Cutter handle Inner Transport handle Down Lock XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a jam J-11 occurs, the media jams on the Inner Transport Assembly. Exit Copy Density When a jam J-12 occurs, the media jams underneath the Drum.
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11. If the leading edge is not sufficiently square, perform the automatic Initial Cut by pressing the [Select] key to select the appropriate drawer, and then pressing [Cut] key. Approximately 9.5” (240mm) media will be cut and fed from the printer. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
Clearing Media Jam (J-13 & J-14) Fuser Handle Cutter handle Inner Transport handle Down Lock XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a jam J-13 or J-14 occurs, the media jams in the Fuser Section. Exit Copy Density Exit Copy Density 1.
10. Roll 3 only: Rotate the lower feed roller by hand until the lead edge is visible in the center of the viewing hole. 11. Press the [Online] Key to take the printer Offline (LED Off). 12. Push in the drawer until it is closed and latched.
There is an LED Head cleaning error. E-49 There is a developer position motor error. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL When a printer error “E-XX” occurs, follow the instructions below and check the entire paper path for jams. If the problem cannot be solved, follow the “Calling For Service”...
Close the Top Rear Cover. Close the Exit Cover. After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets. This is normal.
Lines or banding on prints in the print direction Light or fuzzy image on film Trail edge deletions XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Use the chart below as an aid to identifying and solving a variety of image quality problems. Cause Solution 1.
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PROBLEM SOLVING This page is intentionally blank XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
Status Display indicates “U1” flashing. 2. The right side of the Status Display indicates the test print status. - - - (on steady): Test print mode is not available, printer warming 000 (on steady): Test print is available. 000 (flashing): Test print in process...
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3. Press the [Enter] Key when “000” on the Status Display is on steady. The test print begins and “000” on the Status Display flashes. When the printer finishes the test print, “000” on the Status Display stops flashing. 4. Press the [Online] Key to exit the User Mode.
Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Enter User Mode 2 to set the correct date and time. Note: Although there will be no performance problems if the date and time are incorrect, the printer automatically records the date and time errors occur.
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[ <-- ] Key again will display the corrected time. Example: 12:00 and 30 seconds. Pressing the [ <-- ] Key again will display the corrected date. Example 2002, May 31 10. Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
Low Power Saver Mode to save power consumption. If a print or copy job is detected by the printer, the printer will then enter the Warm up Mode prior to the start of the job to heat the Fuser Assembly to 178°C.
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4. After you enter the desired time interval, press the [Online] Key to exit the User Mode. NOTE: After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets.
When the High Power Saver Mode is enabled, the printer switches off power to the Printer Fuser Assembly after a predetermined time of inactivity. If the printer does not receive a print job or a copy job for the time selected in this mode, the printer will enter the High Power Saver Mode to save power consumption.
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3. After you enter the desired time interval, press the [Online] Key to exit the User Mode. NOTE: After 30 minutes of no use, the printer will reset the developer motor and enter an idle state. A loud “thump” noise will be heard as the motor resets.
Selectable values are “0” and “1”. 0 is NO initial cut at Power On 1 is an initial cut will be made when the printer is turned On. NOTE: Factory default is “0”, Off. 3. Press the [Online] Key to exit the User Mode.
The value in the display will change to 0 (OFF) The range is 1 – On and 0 - Off NOTE: Factory default is “0”, Off. 4. Press the [Online] Key to exit the User Mode. XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL...
Menu Menu Menu XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This mode controls a beeper sound whenever the printer needs attention, for example out of paper or out of toner. The beeper will switch off when the situation is corrected. The beeper can also be temporarily switched off by pressing the * key.
NOTE: The custom setting parameters (Fuser Temperature, Fuser Motor Speed, Lead Edge Registration etc) must first be set by the Service Representative in order to be effective. 1) With the printer in the Standby (idle) condition, press the [Menu] Key 8 times to enter Mode 8. Online The [Menu] Key lights and the display indicates “U8”...
Menu Enter Menu Enter XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This mode switches between the standard setting for vellum/tracing paper and the custom setting for tracing paper. This feature enables the Service Representative to custom set the printer for a brand of vellum/tracing paper that has different handling characteristics.
This mode switches between the standard setting for film and the custom setting for film. This feature enables the Service Representative to custom set the printer for a brand of film that has different handling characteristics. NOTE: The custom setting parameters (Fuser Temperature, Fuser Motor Speed, Lead Edge Registration etc) must first be set by the Service Representative in order to be effective.
Menu Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL The Image Enhancement Mode is used to improve reproduction of gray scale. Increasing the setting of this feature increases the density of single pixels. There can be, however, a noticeable overall degradation in gray scale images as the setting is increased.