Table of Contents
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This chapter is a guide to troubleshooting minor issues that may arise during
operation of the Thermo Scientific Dionex ICS Series Variable Wavelength
Detector (Dionex VWD).
•
Section 4.1
•
Section 4.3
resolve them.
If you are unable to resolve a problem by following the instructions here, contact
Technical Support for Dionex products. In the U.S. and Canada, call 1-800-346-
6390. Outside the U.S. and Canada, call the nearest Thermo Fisher Scientific
office.
4.1
Audit Trail Error Messages
The Moduleware (the instrument control firmware installed in each Dionex
VWD) periodically checks the status of certain parameters. If a problem is
detected, it is reported to Chromeleon 7 or Chromeleon 6.8 and logged in the
Audit Trail. Each error message is preceded by an icon that identifies the
seriousness of the underlying problem (see the table below).
Icon
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describes error messages and how to troubleshoot them.
through
Section 4.8
Severity Level
Description
Warning
A message is displayed in the Audit Trail, but the
current run is not interrupted.
Error
A message is displayed in the Audit Trail, and the
system attempts to correct the problem (sometimes
by using an alternative parameter). An Error never
interrupts the current analysis; however, if it occurs
during the Ready Check, the analysis will not be
started.
Abort
A message is displayed in the Audit Trail, and the
running batch is aborted.
4 • Troubleshooting
describe operating problems and how to
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