Using Maintenance Features
Enable Call-Home Notification
The call-home feature enables the HAFM server to automatically connect to a support
center to report system problems. The support center server accepts calls from the
HAFM server, logs reported events, and notifies one or more support center
You must enable Call-Home Event Notification through the hp StorageWorks
ha-fabric manager (HAFM) application Maintenance Menu before enabling this
function through the Product Manager for individual switches. Two Call Home
features are provided but only one feature can be installed when HAFM is
In legacy HP environments, call-home notification for directors and switches
requires installation of Proactive Service software. This service is offered at no
additional charge for subsystems covered under an on-site warranty or on-site
storage hardware support contract. To register or order Proactive Services
software, contact your HP customer service representative.
In classic HP environments, configure telephone numbers and other information
for the call-home feature through the Windows dial-up networking application. To
enable call-home notification for a switch, select Enable Call Home Notification
from the Maintenance menu. Refer to the hp StorageWorks HAFM server
installation guide (A6582-96001/AA-RT4KA-TE) for details.
Use the Enable Call Home Notification function on the Product Manager to enable
call-home notification for events that occur on the selected switch. The default state is
To enable call-home notification for system problems, use the following steps:
1. Select Enable Call Home Notification from the Maintenance menu on the menu
bar to enable an disable call-home notification.
A check mark displays next to the menu option to indicate that call-home
notification is enabled.
2. Click the checkbox to add or remove the check mark.
Backup and Restore Configuration
Select this option from the Maintenance menu to save the product configuration stored
on the switch to the HAFM server hard disk or to restore the product configuration
from the HAFM server. Only a single copy of the configuration is kept on the server.
edge switch 2/16 product manager user guide