TANDBERG Alteia Instruction Manual page 7

Contact Information
TANDBERG Television Customer Services
Support Services
Our primary objective is to provide first class customer care that is tailored
to your specific business and operational requirements. All levels are
supported by one or more service performance reviews to ensure the
perfect partnership between TANDBERG Television and your business.
Levels of Support
All TANDBERG Products and Systems are designed and built to the highest
standards and are covered under a comprehensive 12 month warranty.
·
For standalone equipment, then TANDBERG Television BASIC
Advantage is the value for money choice for you.
BASIC provides you with year-by-year Service long after the warranty
has expired.
·
For systems support you can choose either Gold or Silver Advantage.
These packages are designed to save you costs and protect your
income through enlisting the help of TANDBERG Television support
specialists.
·
VOYAGER Advantage is the truly mobile service solution. This
provides a service specifically designed to keep you mobile and
operational.
Where to Find Us
Europe, Middle East
and Africa:
Norway:
Americas:
China:
Australia/NZ:
Germany:
Poland:
Internet Address:
Instruction Manual: Alteia and Alteia plus Professional Receivers and Decoders
ST.TM.E9200.8
+44 (0) 23 8048 4455
Fax: +44 (0) 23 8048 4467
fieldservice@tandbergtv.com
+47 6711 6200
+1 (321) 308 0470
fieldservice-americas@tandbergtv.com
+86 10 6539 1109 (Beijing)
+ 852 2899 7000 (Hong Kong)
fieldservice-asia@tandbergtv.com
+61 2 9356 8599
fieldservice-australia@tandbergtv.com
+49 8996 999 870
+48 58 3000 940
http://www.tandbergtv.com
Preliminary Pages
Page vii