Procedures; Downloading Drive Logs - IBM System Storage TS3400 Tape Library Maintenance Information

Chapter 8. Drive Maintenance Procedures
"Downloading Drive Logs" on page 8-1
"Offloading Drive Data Dumps" on page 8-2
"Drive Microcode Maintenance" on page 8-11
"Host Attachment Checkout" on page 8-24
"Ethernet Procedures (E06 and Some EU6 Tape Drives)" on page 8-35

Downloading Drive Logs

Figure 8-1. Download Drive Logs screen
Use Service Library → Download Drive Logs to download a tape drive log for use
by support personnel to help troubleshoot a problem. You can choose to create
normal data or forced data for each drive in the library.
To download a drive log:
1. Take the library offline. See "Taking the Library Offline/Online" on page 7-23.
2. Expand Service Library, if necessary, and click on Download Drive Logs in the
3. Select the drive in the Target Drive pop-up menu.
4. Select the Download radio button option.
5. For each type of log, click Browse to display a dialog to enter a file name and to
6. Click the Download button to download the drive log and save to a file.
To clear the drive log from flash memory after saving to a file:
1. Take the library offline. See "Taking the Library Offline/Online" on page 7-23.
2. Expand Service Library, if necessary, and click on Download Drive Logs in the
3. Select the drive in the Target Drive pop-up menu.
4. Select the Clear radio button option.
5. Click the Clear button to erase the drive log from memory.
Note: If the Clear button is not enabled, upgrade your library firmware.
© Copyright IBM Corp. 2008
left navigation pane of the Web User Interface.
select a location to save the drive dump.
• Normal data log
• Forced data log
left navigation pane of the Web User Interface.
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8-1