E-Mailing Logs; Interpreting Leds; Front Panel Leds - IBM System Storage TS3400 Tape Library Maintenance Information

4. Click Download to download the library log and save to a file on your host

E-mailing Logs

Logs provide a summary of the current status, warnings, and errors in the library, and
include configuration settings and information provided in Operator Interventions.
Download current logs of the library both before and after you perform service. To
e-mail current logs:
1. Ensure that no applications are accessing the library. If a library operation is in
2. Download a current library log. To download the library log from the Web User
3. Download the drive logs. To download the drive log from the Web User
4. When requested by IBM, attach the library log and drive logs to an email

Interpreting LEDs

Light emitting diodes (LEDs) provide a visual indication about the status of certain
library components. LEDs can sometimes communicate that a problem exists when
operator interventions cannot. For example, an LED can indicate a firmware problem
that prohibits the library from generating operator interventions.
The following components of the library have LEDs:
• Front panel
• Power supply unit
• Library Control Blade
• Tape drives

Front Panel LEDs

Three LEDs are located to the left of the
These indicate the status of the library.
Figure 7-19. Front Panel LEDs
• Power ON (Green LED) - The Power ON LED (
computer.
progress, wait until it finishes before attempting to generate the logs.
Interface, select Service Library → Download Library Logs, specify a file name
and location, and click Download. See "Library Logs" on page 7-13.
Interface, select Service Library → Download Drive Logs, select the drive,
specify a file name and location, and click Download. See "Downloading Drive
Logs" on page 7-16.
message and send it to IBM Technical Support for further diagnosis.
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2
3
library is powered ON and able to function.
on the front of the library.
Operator Panel
in Figure 7-19) is lit when the
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Chapter 7. Service Procedures
7-17