Table of Contents
Advertisement
Tape Drive FRU ID (FID) Data
If you are working with a host-reported problem, attempt to find the FRU ID (FID)
and follow the action required in the following tables. The FID is in byte 14 of the
drive sense data — see "Field Replaceable Unit (FRU) ID" on page 1-31. If unable to
find the FID in the drive sense data at the host (as might be the case if the host only
logs a subset of the sense data), use the library Operator Panel to view the drive error
log (Top Menu → Service Mode → Error Logs) to find the CHK error code. If you are
unable to identify a CHK error code but you do have the sense key, additional sense
code (ASC), and additional sense code qualifier (ASCQ), then see "Tape Drive Sense
Data" on page 1-28.
Table 1-10. FID severity codes
Table 1-11. Drive FID codes
FID
50
Encryption Configuration
100% Drive Canister
51
Encryption Self-Test (POST HW)
100% Drive Canister
52
Encryption Self-Test (POST FW)
53
Encryption Self-Test (Invoked)
50% Drive Canister
50% Microcode
54
Encryption Self-Test (Automatic)
80% Drive Canister
20% Microcode
55
Encryption Module Failure
80% Drive Canister
20% Microcode
58
Encryption Error
100% Drive Canister
59
Decryption Error
25% Drive Canister
25% Microcode
25% EKM
25% Cartridge
5A
Encryption External Key Manager (EKM)
Failure
5B
Encryption PROXY Failure
Severity Code
FID1
Problem is acute. Drive requires immediate service attention
FID2
Problem is serious. Drive is operating in a degraded condition
FID3
Problem is moderate. Drive is operating in a degraded condition
FID4
Drive requires service, but operation is not affected
Description
Meaning
Action Required
Encryption configuration installed during manufacturing is
incorrect. Drive canister must be replaced.
Encryption hardware power on self test (POST) failed. Drive
canister must be replaced.
Encryption firmware power on self test (POST) failed. See
FID E6 in this table.
An explicitly invoked encryption self test failed. See FID E6
in this table.
An automatically invoked encryption diagnostic failed.
An unexpected failure of hardware function occurred.
An error was detected during the encryption of data.
An error was detected during the decryption of data.
An unexpected status was returned by the key manager.
Check library/proxy interface, check EKM log. Not a drive
or microcode problem. Requires investigation by customer.
A failure or timeout occurred on the proxy interface. Check
library/proxy interface, check EKM log. Not a drive or
microcode problem. Requires investigation by customer.
1-33
Chapter 1. Start Service
Advertisement
Table of Contents
