IBM System Storage TS2240 Tape Drive Setup, Operator, And Service Manual
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IBM System Storage TS2240 Tape Drive Setup, Operator, And Service Manual

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IBM System Storage TS2240 Tape Drive
Setup, Operator, and Service Guide
Machine Type 3580 Model H4S
GC27-2151-00

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  • Page 1 IBM System Storage TS2240 Tape Drive Setup, Operator, and Service Guide Machine Type 3580 Model H4S GC27-2151-00...
  • Page 3 IBM System Storage TS2240 Tape Drive Setup, Operator, and Service Guide Machine Type 3580 Model H4S GC27-2151-00...
  • Page 4 To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. Released October 2007 This edition applies to the IBM System Storage TS2240 Tape Drive, GC27-2151-00, and to the subsequent releases and modifications until otherwise indicated in new editions.

  • Page 5: Registering For Support Notification

    Registering for Support Notification Support Notification registration provides email notification when new firmware levels have been updated and are available for download and installation. To register for Support Notification, visit the web at http://www-304.ibm.com/ jct01004c/systems/support/storage/news/05072007SupportNotif.html. Sending Us Your Comments ®...
  • Page 6 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 7: Table Of Contents

    ....2-4 Connect Power ......2-5 © Copyright IBM Corp. 2007...
  • Page 8 Run drive diagnostics ..... . 2-5 Install Device Drivers ..... . 2-5 Configure the Tape Drive to a Server/Host .
  • Page 9 Procedure 1: Determining Firmware Level and Capturing Drive Dump ..5-1 Procedure 2: Inspecting a Cartridge for Damage ... . 5-2 Procedure 3: Checking SAS Host Connections ... . . 5-2 Procedure 4: Verifying Host Interface Communications .
  • Page 10 viii TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 11: Figures

    Inserting a cartridge into the drive ..... . . 3-6 4-1. The IBM LTO Ultrium Data Cartridge ..... . 4-1 4-2.
  • Page 12 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 13: Tables

    Media supplies ......C-5 C-5. Authorized suppliers of custom bar code labels ....C-7 © Copyright IBM Corp. 2007...
  • Page 14 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 15: Safety And Environmental Notices

    Most danger or caution notices contain an identification number (Dxxxx or Cxxxx). Use the identification number to view a translation of the notice in the IBM Translated Safety Notices publication included on the Documentation CD in your ship group.

  • Page 16: Performing The Safety Inspection Procedure

    Performing the Safety Inspection Procedure Before you service the unit, perform the following safety inspection procedure: 1. Stop all activity on the host bus. 2. Turn off the power to the tape drive. 3. Disconnect the host interface cable. 4. Unplug the tape drive’s power cord from the electrical outlet. 5.

  • Page 17: Rack Safety

    radiation is inaccessible during operation or is within Class I limits. External safety agencies have reviewed the library and have obtained approvals to the latest standards as they apply. Rack Safety The following general safety information should be used for all rack mounted devices.
  • Page 18 CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer’s recommended ambient temperature for all your rack mounted devices. v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or reduced on any side, front, or back of a unit used for air flow through the unit.

  • Page 19: Power Cords

    CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet.

  • Page 20: Product Recycling And Disposal

    (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
  • Page 21 In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333.

  • Page 22: End Of Life (Eol) Plan

    This library or drive contains recyclable materials. The materials should be recycled where facilities are available and according to local regulations. In some areas IBM provides a product take-back program that ensures proper handling of the product. For more information, contact your IBM representative.

  • Page 23: About This Book

    About This Book This guide describes how to install and use the IBM System Storage TS2240 Tape Drive in the following chapters: Chapter 1, “Introduction,” on page 1-1 describes the product, discusses supported servers, operating systems, and device drivers, and lists hardware specifications.
  • Page 24 (APIs) for each of the various supported operating-system environments. You can obtain this reference via File Transfer Protocol (FTP) at ftp://ftp.software.ibm.com/storage/devdrvr. v IBM Translated Safety Notices, 96P0851, provides translation of danger and caution notices. v IBM Tape Device Drivers: Encryption Support, GA32-0565-00, provides information for implementing tape encryption.

  • Page 25: Chapter 1. Introduction

    Chapter 1. Introduction The IBM System Storage TS2240 Tape Drive is a high-performance, high-capacity data-storage device that is designed to backup and restore open systems applications. It is the fourth generation in the Ultrium series of products, and is available with a Serial Attached SCSI interface (SAS). This model incorporates the Linear Tape-Open (LTO) IBM Ultrium 4 Half-High Tape Drive.

  • Page 26: Front Panel Of The Drive

    Front panel of the drive Figure 1-2. Front panel element descriptions Cartridge unload button Single character display (SCD) Ready light (green) SCD dot Fault light (amber) Drive power button Rear panel of the drive Figure 1-3. Drive rear panel element descriptions Power receptacle Fan vent SAS connector...

  • Page 27: Cartridge Compatibility

    Ultrium 4 drives. In addition to using the IBM TotalStorage LTO Ultrium Data Cartridge with up to 800 GB capacity, the drive also offers read/write capability for certified LTO Ultrium tape cartridges.

  • Page 28: Data Cartridge Capacity Scaling

    Linux , and Solaris. Encryption requires the latest device drivers available on the ftp down load site: ftp://ftp.software.ibm.com/storage/devdrvr/. For more details, see the IBM Tape Device Drivers Encryption Support documentation, and the IBM LTO Ultrium Tape Drive SCSI Reference documentation.

  • Page 29: Supported Servers And Operating Systems

    Device drivers enable the drive to interact with a variety of servers. To properly install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers Installation and User’s Guide. For applications that use other device drivers, see the application’s documentation to determine which drivers to use.

  • Page 30: Physical Specifications

    Physical specifications Specification Measurement Width 25.02 mm (9.85 in.) Length 29.21 cm (11.5 in.) Height 12.06 cm (4.75 in.) Weight (without a cartridge) 6.45 kg (14.2 lbs.) Power specifications Power Measurements SAS Drive AC line current 100 to 240 Vac Line frequency 50 to 60 Hz, auto-ranging Line current at 100 Vac...

  • Page 31: Chapter 2. Installing The Drive

    Report the damage immediately by contacting your place of purchase. 2. Locate the label on the rear panel of the unit with the machine type, model number, and serial number of the unit. Make a note of these numbers and store © Copyright IBM Corp. 2007...

  • Page 32: Verify The Shipment

    Optional Rack Mount Kit v The IBM System Storage TS2240 Tape Drive Quick Reference (GC27-2167) v The IBM System Storage TS2240 Tape Drive Setup, Operator and Service Guide (GC27-2151) (this guide) v Documentation CD (includes library documentation, translated safety information, and translated warranty information v SAS cables are not part of the ship group.

  • Page 33: Inspect The Power Cord And Outlet

    3. Align the holes in the shelf flange exactly with the holes in the front rack rails. 4. Holding the shelf 1 level, insert a screw through the top hole 3 in each front flange of the shelf. Loosely thread the screws into the front mounting rails. Figure 2-1.

  • Page 34: Position The Tape Drive

    For a list of supported adapters and required interposers, visit the web at http://www.ibm.com/storage/lto. Connect the SAS Bus Cable The requirements for SAS bus connections are different than for the SCSI bus.

  • Page 35: Connect Power

    If you do not intend to use the tape drive with a commercial software application, refer to the IBM Ultrium Device Drivers Installation and User’s Guide. Configure the Tape Drive to a Server/Host 1. Power-on the unit.

  • Page 36: Updating Firmware

    The tool scans the host bus and will find and display for selection all IBM LTO devices. The tool will not display and allow for selection any non-IBM device.

  • Page 37: Register For Support Notification

    1. Create an FMR tape (see “Function Code 3: Create FMR Tape” on page 3-11). A single FMR tape can be used to update multiple drives if the drives are the same drive type (e.g. LTO Gen4) and host interface (e.g. SAS). 2.
  • Page 38 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 39: Chapter 3. Operating The Drive

    The SCD Dot is on solid if the dump is in RAM memory. The SCD Dot flashes if the dump is in FLASH memory. The SCD Dot turns off when you obtain a dump (by using ITDT or a SCSI command) or update the drive firmware. © Copyright IBM Corp. 2007...

  • Page 40: Status Lights

    Note: If the drive dump is stored in RAM memory (SCD Dot on solid), the dump will be lost when you turn OFF the power or reset the drive. Status Lights The Status Lights ( 2 and 3 in “Front panel of the drive” on page 1-2) are light-emitting diodes (LEDs) that provides information about the state of the drive.
  • Page 41 Table 3-1. Meaning of Status Lights and Single-character Display (SCD) (continued) If the green and the Ready amber Fault and the SCD and the SCD Dot Meaning Status Light Status Light is... is... is... is... Off / On Off / On Displaying During power on, or a drive reset, the drive random...

  • Page 42: Unload Button

    Table 3-1. Meaning of Status Lights and Single-character Display (SCD) (continued) If the green and the Ready amber Fault and the SCD and the SCD Dot Meaning Status Light Status Light is... is... is... is... Flashing There is a drive dump in flash memory. Amber (twice per second) Power should not be removed from the drive until the microcode update is complete.

  • Page 43: Inserting A Tape Cartridge

    Table 3-2. Functions that the Unload Button performs (continued) Unload Button Function How to Initiate the Function Reset the drive Press and hold the Unload Button until the drive begins the reset procedure (Status Light will be amber). Note: If a tape cartridge is loaded in the drive the drive will unload the tape. Repeat the ″Reset the drive″...

  • Page 44: Removing A Tape Cartridge

    Figure 3-1. Inserting a cartridge into the drive Removing a Tape Cartridge To remove a tape cartridge: 1. Ensure that the drive is powered-on. 2. Press the Unload Button. The drive rewinds the tape and partially ejects the cartridge. The Ready Light flashes green while the tape rewinds, then goes out before the cartridge partially ejects.

  • Page 45: Cleaning The Drive Head

    When cleaning the drive head, use the IBM LTO Ultrium Cleaning Cartridge (see “Media Supplies” on page C-5). You may use another LTO cleaning cartridge, but it may not meet the standards of reliability established by IBM. Clean the drive head whenever displays on the Single-character Display and the Status Light is flashing amber once per second.

  • Page 46: Diagnostic And Maintenance Functions

    Table 3-3. Diagnostic and maintenance functions Function Diagnostic or Maintenance Function Instructions Location Code Exit Maintenance Mode: Causes the drive to become “Function Code 0: Maintenance Mode” on available for reading and writing data. page 3-9 Run Drive Diagnostics: Runs tests to determine “Function Code 1: Run Drive Diagnostics”...

  • Page 47: Entering Maintenance Mode

    Table 3-3. Diagnostic and maintenance functions (continued) Function Diagnostic or Maintenance Function Instructions Location Code Enable Post Error Reporting: When selected, “Function Code P: Post Error Reporting deferred-check conditions are reported to the host. Enabled” on page 3-21 Disable Post Error Reporting: When selected, “Function Code U: Post Error Reporting deferred-check conditions are NOT reported to the host.

  • Page 48: Function Code 1: Run Drive Diagnostics

    2. To exit Maintenance Mode, see “Exiting Maintenance Mode” on page 3-9. The drive exits Maintenance Mode automatically after it completes a maintenance function or after 10 minutes if no action has occurred. Function Code 1: Run Drive Diagnostics Approximate Run Time = 20 minutes per loop Total Number of Loops = 10 Function Code runs tests that determine whether the drive can properly load...

  • Page 49: Function Code 2: Update Drive Firmware From Fmr Tape

    Appendix A, “Error Codes and Messages,” on page A-1. Push the Unload Button to eject the cartridge. The drive exits Maintenance Mode after the cartridge is removed. Contact IBM Technical Support for problem determination or machine replacement.

  • Page 50: Function Code 4: Force A Drive Dump

    appears in the SCD. In either case, the tape drive unloads the cartridge and exits Maintenance Mode after the cartridge is removed. 1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on page 3-9. 2. Press the Unload Button once per second until appears in the SCD.

  • Page 51: Function Code 6: Run Host Interface Wrap Test

    Note: If you inserted an invalid tape cartridge (e.g. Gen1 or WORM media), error code appears in the SCD. If you inserted a write-protected cartridge, or the media has read-only compatibility (e.g., Gen2 media), error code appears in the SCD. In either case, the tape drive unloads the cartridge and exits Maintenance Mode after the cartridge is removed.

  • Page 52: Function Code 7: Run Rs-422 Wrap Test

    Function Code performs a check of the host interface circuitry and host connector on the drive. 1. Make sure that the host interface wrap plug is connected to the host interface connector at the rear of the drive. 2. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode”...

  • Page 53: Function Code 8: Unmake Fmr Tape

    Before selecting this function, attach an LDI or RS-422 wrap plug to the drive’s LDI or RS-422 connector (in place of the LDI or RS-422 cable). 1. Make sure that no cartridge is in the drive, and the appropriate wrap plug is attached to the RS-422 connector.

  • Page 54: Function Code 9: Display Error Code Log

    Function Code 9: Display Error Code Log Function Code displays the last ten error codes, one at a time (the codes are ordered; the most recent is presented first and the oldest is presented last). If there are no errors in the log, function code displays in the Single-character Display (SCD) and exits Maintenance Mode.

  • Page 55: Function Code F: Write Performance Test

    Press the Unload Button to stop the diagnostic and exit maintenance mode. Pressing the Unload Button once will abort the test at the end of the current test loop. Pressing the Unload Button twice will abort the test immediately. Wait for the drive to rewind the tape and unload the cartridge.

  • Page 56: Function Code H: Test Head

    Attention: For this test, insert only a scratch (blank) data cartridge or a cartridge that may be overwritten. During the test, the drive overwrites the data on the cartridge. Note: If you inserted an invalid tape cartridge (e.g. Gen1 or WORM media), error code appears in the SCD.

  • Page 57: Function Code J: Fast Read/Write Test

    but the execution time is significantly longer than the ″Approximate Run Time″, run “Function Code F: Write Performance Test” on page 3-17. If the Write Performance Test fails, replace the media and exit maintenance mode. Press the Unload Button to stop the diagnostic and exit maintenance mode. Pressing the Unload Button once will abort the test at the end of the current test loop.

  • Page 58: Function Code L: Load/Unload Test

    but the execution time is significantly longer than the ″Approximate Run Time″, run “Function Code F: Write Performance Test” on page 3-17. If the Write Performance Test fails, replace the media and exit maintenance mode. Press the Unload Button to stop the diagnostic and exit maintenance mode. Pressing the Unload Button once will abort the test at the end of the current test loop.

  • Page 59: Function Code P: Post Error Reporting Enabled

    Attention: Even though no data is written during this test, it is recommended that you use a blank (scratch) cartridge for this test. 1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on page 3-9. 2. Press the Unload Button once per second until appears in the SCD.

  • Page 60: Function Code U: Post Error Reporting Disabled

    Function Code U: Post Error Reporting Disabled When Post Error Reporting is disabled, deferred-check conditions are not reported to the host and temporary errors are not reported in the sense data. This is the normal (default) setting for the drive. When the drive has Post Error Reporting disabled, Function Code will be displayed in Maintenance Mode.

  • Page 61: Chapter 4. Using Ultrium Media

    IBM LTO Ultrium tape cartridges. You may use other LTO-certified data cartridges, but they may not meet the standards of reliability that are established by IBM. The IBM LTO Ultrium Data Cartridge can not be used in other IBM non-LTO Ultrium tape products.

  • Page 62: Data Cartridge

    Cartridge Memory Chip (LTO-CM) All generations of the IBM LTO Ultrium Data Cartridges include a Linear Tape-Open Cartridge Memory (LTO-CM) chip ( 1 in Figure 4-1 on page 4-1), that contains information about the cartridge and the tape (such as the name of the manufacturer that created the tape), as well as statistical information about the cartridge’s use.

  • Page 63: Worm (Write Once, Read Many) Cartridge

    To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI command SET CAPACITY. For information about this command, refer to the IBM TotalStorage Ultrium Tape Drive SCSI Reference. WORM (Write Once, Read Many) Cartridge Certain records retention and data security applications require a Write Once, Read Many (WORM) method for storing data on tape.

  • Page 64: Cleaning Cartridge

    When the cleaning is finished, the cartridge is ejected. Note: The drive will automatically eject an expired cleaning cartridge. IBM Cleaning Cartridges are valid for 50 uses. The cartridge’s LTO-CM chip tracks the number of times that the cartridge is used. Cartridge Compatibility Table 4-1.

  • Page 65: Bar Code Label Requirements For Ultrium Tape Drives And Libraries

    Tape cartridges can be ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see “Media Supplies” on page C-5. The bar code for usage in IBM tape libraries must meet predefined specifications. They include (but are not limited to):...

  • Page 66: Sample Bar Code Label On The Lto Ultrium 4 Tape Cartridge

    Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. v Do not reuse a label or reapply a used label over an existing label.

  • Page 67: Handling Cartridges

    Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines. Provide Training v Post procedures that describe proper media handling in places where people gather.

  • Page 68: Handle The Cartridge Carefully

    Figure 4-4. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated (see 2 in Figure D-2 on page D-2). v If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery.

  • Page 69: Environmental And Shipping Specifications For Tape Cartridges

    Figure 4-5. Tape cartridges in a Turtlecase v Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package. v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following: –...

  • Page 70: Disposing Of Tape Cartridges

    The best storage container for the cartridges (until they are opened) is the original shipping container. The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes. When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof bag to protect it from moisture, contaminants, and physical damage.

  • Page 71: Chapter 5. Troubleshooting

    If you encounter problems when running the drive, refer to the flowchart in Figure 5-1. For explanations of codes on the Single-character Display (SCD), see “Single-character Display (SCD)” on page 3-1 Please review the“Pre-Call Checklist” on page 5-4 before calling IBM Technical Support. Start 1. Try another electrical outlet.

  • Page 72: Procedure 2: Inspecting A Cartridge For Damage

    For instructions about updating firmware from a server that uses an IBM tape device driver, refer to the IBM Tape Device Drivers Installation and User’s Guide. To update firmware from a server that uses a non-IBM tape device driver, refer to the documentation for that device driver.

  • Page 73: Procedure 4: Verifying Host Interface Communications

    SAS interface bus from the host to the drive and back. A recommended utility to perform this test is the ITDT utility available on the web at http://www.ibm.com/storage/lto. This utility is especially effective for updating the drive firmware and for performing the Test Device function.

  • Page 74: Pre-Call Checklist

    If you have questions or problems, go through this checklist before contacting IBM Technical Support. Ensure that the total SAS cable length does not exceed 5.5m (18 ft). Perform the following steps before you place a call to IBM Technical Support. Where instructions refer you to the web, visit http://www.ibm.com/ storage/lto.

  • Page 75: Replacing The Tape Drive

    P ART NUMBER 19P5941 A TTENTION: A Repair ID tag maintains the original serial number record of the machine and allows IBM to entitle the machine for future maintenance or warranty service. Mail in exchange requires the completion and securing a Repair ID tag (part number 19P5941) to the replacement unit.
  • Page 76 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 77: Appendix A. Error Codes And Messages

    4. If the proper voltages are being applied, power off/on the tape drive to see if the problem repeats. 5. Replace the tape drive if the problem persists. The error code clears when you place the tape drive in maintenance mode. © Copyright IBM Corp. 2007...
  • Page 78 2. Power the tape drive off and on, then retry the operation that produced the error. 3. If the problem persists, download new firmware and retry the operation. 4. If the problem persists, send the drive dump that you collected in step 1 to your IBM Support Center.
  • Page 79 Table A-1. Error codes on the Single-character Display (continued) Error Code Cause and Action For Problems with Writing Data: If the problem occurred while the tape drive was writing data to the tape, retry the operation with a different cartridge: v If the operation succeeds, the original cartridge was defective.
  • Page 80 Table A-1. Error codes on the Single-character Display (continued) Error Code Cause and Action Media error. The tape drive determined an error occurred because of a faulty tape cartridge or an invalid tape cartridge. Ensure the tape cartridge is the correct media type: v Ultrium -1 tape cartridges are not supported in Ultrium-4 tape drives.
  • Page 81 Table A-1. Error codes on the Single-character Display (continued) Error Code Cause and Action Degraded operation. The tape drive determined that a problem occurred which degraded the operation of the tape drive, but it did not restrict continued use. If the problem persists, determine whether the problem is with the drive or the media.
  • Page 82 1. Check the host application to ensure the host application is providing the correct encryption key. v Refer to the IBM Tape Device Drivers Encryption Support documentation and the IBM LTO Ultrium Tape Drive SCSI Reference documentation for the Sense Data returned for an encryption operation.

  • Page 83: Appendix B. Tapealert Flags

    SAS interface. The server reads the flags from Log Sense Page 0x2E. Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for the list of TapeAlert flags that are supported by this tape drive.
  • Page 84 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 85: Appendix C. Ordering Optional Features, Replacement Parts, Power Cords, And Media

    Power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL), are certified by the Canadian Standards Association (CSA), and comply with the plug standards of the National Electrical Manufacturers Association (NEMA). For other worldwide geographies, plug standards are listed in the table below. © Copyright IBM Corp. 2007...

  • Page 86: Power Cords

    Table C-3. Power Cords Description, Plug Country or Region Index Number in Feature Code Standard Figure C-1 on page (FC), and Part Reference Number (PN) US/Canada NEMA 5-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia, Costa Rica, v 2.8 m, 125V Curacao, Dominican Republic, Ecuador, El Salvador, v FC 9800...
  • Page 87 Table C-3. Power Cords (continued) Description, Plug Country or Region Index Number in Feature Code Standard Figure C-1 on page (FC), and Part Reference Number (PN) United Kingdom BS 1363 Antigua, Bahrain, Bermuda, Brunei, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Fiji, Ghana, v 2.8 m, 250V Guyana, India, Iraq, Ireland, Jordan, Kenya, Kuwait, v FC 9825...
  • Page 88 Table C-3. Power Cords (continued) Description, Plug Country or Region Index Number in Feature Code Standard Figure C-1 on page (FC), and Part Reference Number (PN) Korea HV** KS C8305, Korea K60884-1 v 2.8 m, 250V v FC 9844 v PN 39M5219 India HV** IS 6538 India...

  • Page 89: Types Of Receptacles

    Figure C-1. Types of Receptacles Media Supplies To find the closest IBM-authorized distributor, visit the web at http://www.ibm.com/ storage/media or call 1-888-IBM-MEDIA. Table C-4. Media supplies Order by Machine Type / Order by Part Number (P/N) Model from IBM Sales...
  • Page 90 The LTO Ultrium 4 Tape Drives do not require cartridge bar code labels. However, if you use your data cartridges or cleaning cartridges in an IBM tape library product, you may need cartridge bar code labels if your tape library product requires them.
  • Page 91 Table C-5. Authorized suppliers of custom bar code labels In America In Europe and Asia Tri-Optic EDP Europe, Ltd. Broomfield, CO U. K. U. S. A. Telephone: 44 (0) 1245-322380 Telephone: 888-438-8362 http://www.edpeurope.com/media_labelling.htm http://www.tri-optic.com Dataware Dataware Labels Europe Houston, TX Germany U.
  • Page 92 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 93: Appendix D. Repairing A Cartridge

    If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than seven meters (23 feet) of leader tape.) The sections that...
  • Page 94 Figure D-1. Leader pin in the incorrect and correct positions. The cartridge door is open and the leader pin is visible inside the cartridge. To reposition the leader pin, refer to Figure D-2 and perform the steps below. 1. Slide open the cartridge door ( 1 ) and locate the leader pin ( 2 ) Note: If necessary, shake the cartridge gently to roll the pin toward the door.

  • Page 95: Reattaching A Leader Pin

    To rewind the tape, refer to Figure D-3 and perform the steps below. 1. Insert the cartridge manual rewind tool ( 1 ) into the cartridge’s hub ( 2 ) and turn it clockwise until the tape becomes taut. 2. Remove the rewind tool by pulling it away from the cartridge. 3.

  • Page 96: Attaching The Leader Pin Attach Tool To The Cartridge

    To reattach a leader pin by using the IBM Leader Pin Reattachment Kit, refer to Figure D-5 and perform the steps below. 1. Attach the leader pin attach tool ( 1 ) to the cartridge ( 2 ) so that the tool’s hook ( 3 ) latches into the cartridge’s door ( 4 ).
  • Page 97 To find the end of the tape inside the cartridge, refer to Figure D-6 and perform the steps below. 1. Attach the cartridge manual rewind tool ( 1 ) to the cartridge’s hub ( 2 ) by fitting the tool’s teeth between the teeth of the hub. Turn the tool clockwise until you see the end of the tape inside the cartridge.

  • Page 98: Attaching The Leader Pin To The Tape

    To attach the leader pin to the tape, refer to Figure D-8 and perform the steps below. 1. Position the tape in the alignment groove of the leader pin attach tool ( 1 ). 2. Place a new C-clip into the retention groove ( 2 ) on the leader pin attachment tool and make sure that the clip’s open side faces up.

  • Page 99: Appendix E. Information For Trained Service Personnel

    It is strongly recommended that the drive and stuck tape be returned to IBM for removal and recovery. v These procedures must be performed only by a trained IBM service provider. SSRs should claim their time against service code 33 ECA 013 when performing this procedure.

  • Page 100: Removing The Screws That Secure The Cover And Internal Drive

    Figure E-1. Removing the screws that secure the cover and internal drive 5. Return the unit to its upright position. 6. Gently push on the drive’s rear panel to remove the chassis from the cover (see Figure E-2 on page E-3). TS2240 Tape Drive Setup, Operator and Service Manual...
  • Page 101 Step 2. Remove the Internal Drive Figure E-2. Removing cables from the internal drive 1. Unplug the SAS interface cable ( 1 in Figure E-2) from the drive. Disconnecting the internal SAS interface cable disconnects both the SAS interface and electrical power from the drive. Attention: DO NOT UNPLUG THE INTERNAL POWER CABLE.

  • Page 102: Removing The Screws Securing The Internal Drive

    Figure E-3. Removing the screws securing the internal drive 3. Loosen the 4 screws securing the internal drive to the chassis. 4. Place your hand underneath the internal drive to support it. 5. Remove the 4 screws ( 4 in Figure E-3) securing the internal drive to the chassis.

  • Page 103: Manually Removing A Tape Cartridge

    Attention v The best solution for recovering data on a damaged cartridge is to send it to IBM for professional data recovery. v Before using this procedure, you must have exhausted all other means of removing the tape cartridge from the drive.

  • Page 104: Recommended Tools

    4. If the cartridge unloads, inform the operator that the cartridge is unloaded. If the cartridge does not unload, repeat steps 2 and 3 once before continuing with this procedure. Recommended Tools v #1 Phillips screwdriver v ESD Kit v Flashlight (optional) v #1 Flathead screwdriver (optional) Beginning Procedure 1.

  • Page 105: Tape Spooled Off Supply Reel

    v Tape broken in mid-tape - Tape appears to be on both the supply reel (inside the cartridge) and takeup reel. Test the drive after the procedure is completed. v Tape tangled along tape path - Tape appears to be tangled and damaged but intact.

  • Page 106: Tape Pulled From Or Broken Near Leader Pin

    Outer guide rail Supply reel motor WARNING: DO NOT TOUCH 6. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers. Turn the supply reel ( 4 in Figure E-6 on page E-7) 10 additional turns.

  • Page 107: Tape Broken In Mid-Tape

    3. Reattach the leader pin to the remaining tape. For instructions, see Appendix D, “Repairing a Cartridge,” on page D-1. 4. Locate the threader intermediate gear ( 1 in Figure E-7 on page E-8) near the rear of the drive. You can use your finger to rotate the threader intermediate gear ( 1 in Figure E-7 on page E-8) and slowly rotate the threader mechanism gear ( 2 in Figure E-7 on page E-8) clockwise.

  • Page 108: Rewinding Tape Into Cartridge

    4. Moisten a cotton swab with water, and wet approximately 13 mm (0.5 in.) of the tape end. Overlap the tape ends, loosely mending them together. 5. Set the drive on its left side with the head and tape path facing up. 6.

  • Page 109: Tape Tangled Along Tape Path

    Tape Tangled along Tape Path 1. Carefully pull out excess tape and untangle. Note: If you find the tape to be broken, go to one of the following appropriate procedures: v “Tape Spooled off Supply Reel” on page E-7 v “Tape Pulled from or Broken near Leader Pin” on page E-8 --OR-- “Tape Broken in Mid-tape”...

  • Page 110: No Apparent Failure Or Damage To Tape

    7. Test the drive (see “Function Code 1: Run Drive Diagnostics” on page 3-10) to determine if it should be replaced. No Apparent Failure or Damage to Tape 1. Set the drive on its left side with the head and tape path facing up. Figure E-11.

  • Page 111: Drive With Cover Removed To Reveal Gear Train

    Figure E-12. Drive with cover removed to reveal gear train. Threader Threader Loader motor intermediate mechanism worm gear gear gear 5. As the leader pin is secured in the cartridge, you should hear the leader pin retention spring clips click into place. If you do not hear the click, continue rolling until the threader intermediate gear ( 1 in Figure E-12) stops.
  • Page 112 8. Rotate the loader motor worm gear ( 3 in Figure E-13 on page E-13) counterclockwise as viewed from the front of the drive until it stops. 9. Remove the cartridge from the cartridge loader tray. 10. Reassemble the drive by reversing the procedure in Step 4 in “Beginning Procedure”...

  • Page 113: Notices

    The materials at those web sites are not part of the materials for this IBM product and use of those web sites is at your own risk.

  • Page 114: Trademarks

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 115 Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für...
  • Page 116 Richtlinie 2004/108/EG) für Geräte der Klasse A Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung des EMVG ist die IBM Deutschland GmbH, 70548 Stuttgart. Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
  • Page 117 Taiwan Class A Electronic Emission Statement IBM Taiwan Contact Information Korean Class A Electronic Emission Statement Notices...
  • Page 118 TS2240 Tape Drive Setup, Operator and Service Manual...

  • Page 119: Glossary

    A circuit board that adds function to a computer. Adjustment. ® Advanced Interactive Executive. IBM’s implementation of the UNIX operating system. The RS/6000 system, among others, uses AIX as it’s operating system. alphanumeric Pertaining to a character set that contains letters, numerals, and usually other characters, such as punctuation marks.
  • Page 120 asynchronous Pertaining to two or more processes that do not depend upon the occurrence of specific events such as common timing signals. attention (notice) A word for calling attention to the possibility of danger to a program, device, or system, or to data. Contrast with caution and danger. ATTN Attention.
  • Page 121 cartridge storage slot Individual slot located within a magazine that is used to house tape cartridges. caution (notice) A word to call attention to possible personal harm to people. Contrast with attention and danger. Customer engineer; field engineer; service representative. centimeter (cm) One one-hundredth of a meter (0.01 m).
  • Page 122 data buffer The storage buffer in the control unit. This buffer is used to increase the data transfer rate between the control unit and the channel. data cartridge A tape cartridge dedicated to storing data. Contrast with cleaning cartridge. data check A synchronous or asynchronous indication of a condition caused by invalid data or incorrect positioning of data.
  • Page 123 Data security erase. Digital signal processor. EBCDIC Extended binary-coded decimal interchange code. Edge connector. Engineering change. Error correction code. EEPROM Electrically erasable programmable read-only memory. Electronics Industries Association. EIA unit A unit of measure, established by the Electronic Industries Association, equal to 44.45 millimeters (1.75 inches).
  • Page 124 file protection The processes and procedures established in an information system that are designed to inhibit unauthorized access to, contamination of, or deletion of a file. file transfer protocol (FTP) In the Internet suite of protocols, an application layer protocol that uses TCP and Telnet services to transfer bulk-data files between machines or hosts.
  • Page 125 IBM Ultrium Tape Drive Located within the library, a data-storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that reads and writes data to the tape.
  • Page 126 Light-emitting diode. Linear Tape-Open (LTO) A type of tape storage technology developed by the IBM Corporation, Hewlett-Packard, and Certance. LTO technology is an “open format” technology, which means that its users will have multiple sources of product and media. The “open” nature of LTO technology enables compatibility between different vendors’...
  • Page 127 Pertaining to the bar code on the bar code label of the IBM Ultrium Tape Cartridge, a 2-character code, L1, that represents information about the cartridge. L identifies the cartridge as one that can be read by devices which incorporate LTO technology;...
  • Page 128 multipath Pertaining to using more than one path. Not applicable. node In a network, a point at which one or more functional units connect channels or data circuits. Network Time Protocol. This allows the library to set its internal date and time based on the date and time of a sever.
  • Page 129 Power-on reset. port A physical connection for communication between the 3590 and the host processor. The 3590 has two SCSI ports. Portable Document Format (PDF) A standard specified by Adobe Systems, Incorporated, for the electronic distribution of documents. PDF files are compact, can be distributed globally (via e-mail, the Web, intranets, or CD-ROM), and can be viewed with the Acrobat Reader, which is software from Adobe Systems that can be downloaded at no cost from the Adobe Systems home page.
  • Page 130 Seconds of time. Service Action Code. Code developed to indicate possible FRU or FRU’s to replace to repair the hardware. Serial attached SCSI interface. scratch cartridge A data cartridge that contains no useful data, but can be written to with new data.
  • Page 131 SRAM Static random access memory. Status store. Store. standard feature The significant design elements of a product that are included as part of the fundamental product. START Start maintenance. subsystem A secondary or subordinate system, usually capable of operating independently of, or asynchronously with, a controlling system. SUPP Support.
  • Page 132 VOLSER Volume serial number. volume A certain portion of data, together with its data carrier, that can be handled conveniently as a unit. Vital product data. The information contained within the tape drive that requires nonvolatile storage used by functional areas of the drive, and information required for manufacturing, RAS, and engineering.
  • Page 133 Features of drive 1-1 description of drive 1-1 Feedback Device drivers Comments documentation 1-5 sending iii downloading from Web 1-5 sending iii installing 2-5 firmware supported 1-5 inhibiting down-leveling 1-4 diagnostics 2-5 © Copyright IBM Corp. 2007...
  • Page 134 Firmware media determining level 5-1 acclimating 4-7 updating 2-6 cartridge compatibility 1-3 using FMR tape 2-6 disposing 4-10 using ITDT Tool 2-6 environmental conditions 4-7 FMR tape environmental specifications 4-9 create 3-11 handling 4-8 unmake 3-15 inspecting 4-7 update firmware 3-11 packaging properly 4-8 front panel features 1-2 shipping specifications 4-9...

  • Page 135: Index

    Remove training cover E-1 media handling 4-7 Removing internal drive E-3 Replacement procedure 5-5 requirements for attaching tape drive to server 1-5 Unload Button 3-4 RS-422 Wrap Test 3-14 Unpacking shipment 2-1 Updating firmware 2-6 using FMR tape 2-6 using ITDT Tool 2-6 safety end of life plan xx power cords xvii...
  • Page 136 TS2240 Tape Drive Setup, Operator and Service Manual...
  • Page 137 When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
  • Page 138 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC27-2151-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 140 Part Number: 45E1880 Printed in USA GC27-2151-00...

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