Page 1 IBM TS4300 Tape Library Machine Type 3555 User's Guide SC27-4629-07...
Page 2 Before using this information and the product it supports, read the information in “Notices” on page 200. To ensure you have the latest publications, visit the web at http://www.ibm.com/storage/lto. This edition applies to the IBM TS4300 Tape Library User's Guide, SC27-4629-07, and to the subsequent releases and modifications until otherwise indicated in new editions.
Page 3: Read This First
Regulatory information • The IBM TS4300 library must be installed in a restricted area. • Only personnel with technical and product safety training should have access to the library. • The library must be properly installed in an office or industrial environment with shielded cables and adequate grounding of SAS interface and input power to comply with regulations and standards.
Page 4: Accessing Online Technical Support
Contacting IBM technical support In the US: Call 1-800-IBM_SERV (1-800-426-7378). Note: Before you call, complete all the steps in “Contacting IBM technical support” on page 82. All other Countries or Regions: See http://www.ibm.com/planetwide/. Select your country, then under Technical Support, click Open Service Request.
Page 5 Your feedback is important in helping to provide the most accurate and highest quality information. To submit any comments about this publication or any other IBM storage product documentation: • Send your comments by email to ibmkc@us.ibm.com. Be sure to include the following information: – Exact publication title and version –...
Page 6: Summary Of Changes
This document contains terminology, maintenance, and editorial changes for the seventh edition (SC27-4629-07) of the IBM TS4300 Tape Library User's Guide. Technical changes or additions to the text and illustrations are indicated by a vertical line to the left of the change.
Page 7: Table Of Contents
Contents ..........................ii Read this FIRST....................iii Minimum firmware levels for common library features................iii Accessing online technical support......................iv Contacting IBM technical support......................iv Registering for My Notification........................iv Feedback..............................v Summary of changes.....................vi Figures......................... xi Tables........................ xvi Safety and environmental notices ...............xix Danger and Caution notices........................
Page 8 Running library tests..........................77 Troubleshooting Guide..........................77 Pre-call checklist............................82 Contacting IBM technical support......................82 Diagnostic information..........................83 IBM Tape Diagnostic tool (ITDT)......................83 Event codes............................84 TapeAlert Flags..........................108 Sense data............................114 Drive Error Codes: Single-character display (SCD)................114 Chapter 6. Upgrading and servicing..............118 Internal view of library..........................
Page 9 Appendix A. Library Configuration Forms............151 Library information..........................151 Module and drive information......................... 153 Logical Library information........................154 Users account information........................155 Appendix B. LTO media..................156 Data cartridges............................156 Cartridge Read/Write compatibility....................157 LTO Type M Cartridge (M8)........................ 157 Capacity scaling..........................158 WORM (Write Once, Read Many) cartridges...................
Page 10 Appendix E. Accessibility...................199 Notices......................200 Trademarks..............................201 Electromagnetic compatibility notices....................202 Canada Notice............................ 202 European Community and Morocco Notice..................202 Germany Notice..........................202 Japan Electronics and Information Technology Industries Association (JEITA) Notice....203 Japan Voluntary Control Council for Interference (VCCI) Notice ............ 204 Korea Notice............................204 People's Republic of China Notice.....................204 Russia Notice............................204 Taiwan Notice.............................205...
Page 11: Figures
Figures 1. Two module tape library..........................1 2. Base Module ..............................2 3. Expansion Module............................3 4. Base Module..............................3 5. 2 module library............................3 6. 3 module library............................3 7. 4 module library............................4 8. 5 module library............................4 9.
Page 12 23. Psychrometric chart showing recommended and allowable operating environments for the tape library................................26 24. Types of receptacles..........................32 25. Removing the module from the box......................39 26. The module after removal from the box....................39 27. Unlatching the top of the module......................40 28.
Page 13 48. Full-height FC dual port..........................53 49. Half-height FC single port......................... 53 50. Half-height SAS dual port......................... 54 51. IP address selection..........................55 52. Open I/O station seen from the left......................57 53. Magazine pulled out..........................57 54. Management GUI main screen......................... 62 55.
Page 14 83. Removing the spooling mechanism....................... 147 84. Manually releasing the right magazine....................148 85. Manually releasing the left magazine.....................148 86. The IBM LTO data cartridge........................156 87. LTO Data and WORM tape cartridges..................... 159 88. Sample bar code label on the LTO8 Tape Cartridge................161 89.
Page 15 98. Winding the tape out of the cartridge.....................170 99. Removing the C-clip from the leader pin....................170 100. Attaching the leader pin to the tape....................171 101. Connection screws and plastic cover....................179 102. The drive brick, showing the cables to be unplugged................. 180 103.
Page 16 Tables 1. Minimum firmware levels for common library features................iii 2. Module designations............................. 1 3. Minimum and maximum storage configurations..................2 4. Library configurations............................3 5. Front panel descriptions..........................7 6. Rear panel descriptions..........................8 7. Physical numbering of storage slots - bottom module................10 8.
Page 17 24. Half-height FC single port......................... 53 25. Half-height SAS dual port......................... 54 26. Main screen elements..........................62 27. Navigation Dock............................63 28. Status icons............................... 63 29. Operator Panel menu tree........................64 30. Front panel LEDs ............................65 31. Locating Management functions......................65 32.
Page 18 49. Cartridges and VOLSERs compatible with the LTO Tape Drives............161 50. Location of the write-protect switch...................... 163 51. Environment for storage and shipping the LTO tape cartridges............172 52. Media supplies............................173 53. Authorized suppliers of custom bar code labels................... 174 54.
Page 19: Safety And Environmental Notices
The notices are accompanied by symbols that represent the severity of the safety condition. Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number to check the translation in the IBM Systems Safety Information (G229-9054) publication included in your ship group.
Page 20 Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: • If IBM supplied a power cord(s), connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Page 21: Power Cords
• When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Do not attempt to switch on power to the machine until all possible unsafe conditions are corrected.
Page 22 Use this power cable with a properly grounded electrical outlet to avoid electrical shock. (C018) This assembly contains mechanical moving parts. Use care when servicing this assembly. (C025) xxii IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 23 A caution notice can be accompanied by one of several symbols: If the symbol is... It means... A generally hazardous condition not represented by other safety symbols. A hazardous condition due to the use of a laser in the product. Laser symbols are always accompanied by the classification of the laser as defined by the U.
Page 24: Possible Safety Hazards
The product has the necessary protective housing and scanning safeguards to ensure that laser radiation is inaccessible during operation or is within Class I limits. External safety agencies reviewed the product and obtained approvals to the latest standards as they apply. xxiv IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 25: Acclimation
Note: Condensation is a normal occurrence, especially when you ship equipment in cold-weather ® climates. All IBM products are tested and verified to withstand condensation that is produced under these circumstances. When sufficient time is provided to allow the hardware to gradually acclimate to the indoor environment, there should be no issues with long-term reliability of the product.
Page 26 Do not pull out more than one drawer at a time. The rack might become unstable if you pull out more than one drawer at a time. xxvi IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 27 • (For fixed drawers) This drawer is a fixed drawer and must not be moved for servicing unless specified by the manufacturer. Attempting to move the drawer partially or out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack. (R001 part 2 of 2) Caution Removing components from the upper positions in the rack cabinet improves rack stability during relocation.
Page 28 Always ensure that a load of 95 kg (210 lb) is inside the bottom of the rack (compliance ID RR001), especially before relocating or servicing units with their Center of Gravity (CoG) higher than 22U. (R011) xxviii IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 29: Power Cords
Power Cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 30: Preface
IBM TS4300 Tape Library. Note: The IBM TS4300 Tape Library is a customer installed unit. The customer is responsible for the setup and maintenance of the tape library. The customer is charged for service if a service contract is not in place.
Page 31: Chapter 1. Overview
Introduction The IBM TS4300 tape library provides compact, high-capacity, low-cost solutions for simple, unattended data backup. The installation begins with the 3U high Base Module, with capacity for up to 40 tape cartridges and 3 half-height LTO tape drives, or one full-height and one half-height tape drive.
Page 32: Structure And Supported Library Configurations
Base Module and three Expansion Modules below the Base Module. Table 4 on page 3 shows the supported configurations for libraries, ranging 1 - 7 total modules. Figure 2. Base Module 2 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 33: Expansion Module
Figure 3. Expansion Module Table 4. Library configurations. Base module displays are yellow. Module quantity Supported library configuration 1 module library Base Module only Figure 4. Base Module 2 module library Base Module, and 1 Expansion Module Figure 5. 2 module library 3 module library Base Module, and 2 Expansion Modules...
Page 34: Module Library
Supported library configuration 4 module library Base Module, and 3 Expansion Modules Figure 7. 4 module library 5 module library Base Module, and 4 Expansion Modules Figure 8. 5 module library 4 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 35: Module Library
Table 4. Library configurations. Base module displays are yellow. (continued) Module quantity Supported library configuration 6 module library Base Module, and 5 Expansion Modules Figure 9. 6 Module library Chapter 1. Overview 5...
Page 36: Components
Table 4. Library configurations. Base module displays are yellow. (continued) Module quantity Supported library configuration 7 module library Base Module, and 6 Expansion Modules Figure 10. 7 module library Components 6 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 37: Front Panel
Front panel Figure 11. Front panel Table 5. Front panel descriptions Number Item Comments Screw holes for attachment to a rack Left magazine access handle Power Base Module only Ready LED, Green Base Module only Unit Identification LED, Blue Base Module only Clean LED, Amber Base Module only Attention LED, Amber...
Page 38: Rear Panel
Physical and logical addresses of modules The library assigns each module a unique address to indicate its physical location, shown in Figure 13 on page 9. The physical numbering is bottom up on all modules. 8 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 39: Physical Numbering Of Modules
Figure 13. Physical numbering of modules Magazines Each module contains two magazines, holding up to 40 cartridges. Figure 14. Left magazine Chapter 1. Overview 9...
Page 40: Right Magazine
Operator Panel display, and Management GUI by reading cartridge bar code labels. The library stores the customized inventory data in memory. Library firmware supports a 6 10 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 41: User Interfaces
or 8 character volume serial number (VOLSER) on the bar code label on the tape cartridge. It is highly recommended to use bar code labeled cartridges. See “Labeling tape cartridges” on page 160. Note: For libraries with S/N 7800K0K and higher, review the “Minimum firmware levels for common library features”...
Page 42: Control Path Drives
(ISVs) support mixed drive types within a logical library and other do not. Some ISVs that support mixed drive types might have restrictions. For details, contact your ISV. Figure 17 on page 13 shows examples of methods for mixing LTO drive types in a logical library. 12 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 43: Drive Sled Back Panels
Figure 17. Mixed drives in a logical library Drive sled back panels Indicator LEDs are included on all drive sled back panels. Six indicator LEDs are included on all drive sleds as shown in Figure 18 on page 13. Figure 18. Drive sled indicators Table 10.
Page 44: Half-Height Sas Dual Port
Figure 20. Half-height FC single port Table 12. Half-height FC single port Number Description FC port 0 Drive sled indicators (see Figure 18 on page 13 Figure 21. Full-height FC dual port 14 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 45: Physical And Logical Addresses Of Drives
Table 13. Full-height FC dual port Number Description FC port 0 FC port 1 Drive sled indicators (see Figure 18 on page 13 Physical and logical addresses of drives The library assigns each tape drive a unique address to indicate its physical and logical location. The library assigns each tape drive a unique address to indicate its physical location, which is shown in Figure 22 on page 15.
Page 46: Supported Tape Cartridges
• Only one drive can be assigned to a logical library with sequential mode enabled. • There’s no control path drive and no media changer device is configured to the host server. Options to consider when Sequential Mode is chosen: 16 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 47: Encryption
The LME feature can be ordered from the factory, or you can order it as a field upgrade. To order a feature, contact your IBM Sales Representative or Business Partner. See Optional Features. For configuration details, see “Configuring Library Managed Encryption” on page 73.
Page 48: Control Path Failover, Data Path Failover, And Load Balancing
HBAs whenever possible and balances the load between them to optimize the resources in the machine. Both CPF and DPF require the use of the IBM device driver. They are supported exclusively with products that bear the IBM logo on the operating systems that is indicated in Table 14 on page 18.
Page 49: Alerts And Logging
4. See “Host connectivity” on page 20 for details. 5. Load balancing is not supported on Windows 6. Full-height tape drives only For information about using these features, see the IBM Tape Device Drivers Installation and User's Guide (GA32-0565). Alerts and logging The library sends alerts about the library and attached tape drives, and offers audit-logging to track user actions.
Page 50: Host Connectivity
1. IBM does not provide application software with this library. To order software, contact your IBM sales representative, IBM Business Partner, or an independent software provider. 2. If you attach your library to a server with non-IBM software, contact your software vendor for a matrix of compatible hardware, software, firmware revisions, and adapter cards.
Page 51: Network Connectivity
IBM maintains the current levels of device drivers and driver documentation on the web. Go to http:// www.ibm.com/support/fixcentral and follow the steps to access this material. 1. From the Fix Central web page, choose the Select Product tab, select System Storage from the Product Group list.
Page 52 Dynamic Host Configuration Protocol (DHCP) The library supports DHCP for automatically providing an Internet Protocol (IP) host with its IP address and other related configuration information, such as the subnet mask and default gateway. 22 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 53: Chapter 2. Planning
You’re responsible for the security of this library, the cartridges that are contained within the library, and shelf-resident cartridges. To prevent unauthorized access to data, IBM recommends locating the library and all shelf-resident cartridges in an area where access is controlled.
Page 54: Physical Specifications
Electrical specifications for one module (base or expansion) Table 17. Electrical specifications for one module (base or expansion) Characteristic Specification Current max. 12.5 A Voltage 100 - 240 V 50/60 Hz Power 300 W 24 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 55: Equipment Environment Specifications For The Tape Library
Equipment environmental specifications Table 18. Equipment environment specifications for the tape library Product power off 1 Product operation (equipment is powered on) Dry-bulb temperature Humidity range, non-condensing Maximum Maximum Maximum Dry-bulb Relative wet-bulb wet-bulb Recommende Maximum rate Recommende Maximum rate elevation temperature humidity...
Page 56: Psychrometric Chart Showing Recommended And Allowable Operating Environments For The Tape Library
Due to the stresses that operating in the allowable envelope can place on the equipment, these envelopes should be used for short-term operation, not continuous operation (for example, in the case of a cooling failure). 26 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 57: Gas And Particulate Exposure
Gas and particulate exposure Table 19. Gas and particulate exposure Contamination Requirement Gaseous contamination Severity level G1 as per ANSI/ISA 71.04-1985 , which states that the reactivity rate of copper coupons shall be fewer than 300 Angstroms per month (Å/month, ≈ 0.0039 µg/cm²...
Page 58: Power Cords
Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, South Korea, Suriname, Taiwan, Trinidad Tobago, Venezuela, US Chicago NEMA 5-15P Chicago, U.S.A. • 1.8 m, 125 V • FC 9986 • P/N 39M5080 28 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 59 Table 20. Power cords (continued) Description, Feature Plug Standard Country or Region Index Number in Figure 24 Code (FC), and Part Reference on page 32 Number (P/N) US/Canada NEMA 6-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, • 2.8 m, 250 V Canada, Cayman Islands, •...
Page 60 • 2.8 m, 250 V • FC 9827 • P/N 95P2348 Argentina IEC 83-A5 Argentina, Brazil, Colombia, Paraguay, Trinidad Tobago, • 2.8 m, 250 V Uruguay • FC 9834 • P/N 95P2354 30 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 61 Table 20. Power cords (continued) Description, Feature Plug Standard Country or Region Index Number in Figure 24 Code (FC), and Part Reference on page 32 Number (P/N) China CCEE People's Republic of China • 2.8 m, 250 V • FC 9840 •...
Page 62 Figure 24 on page 32 shows the plugs that are used by the power cords in Table 20 on page 28. Match the index number that is beside each plug to the index number in the table. Figure 24. Types of receptacles 32 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 63: Network Requirements
Network requirements The library supports an independent customer network. It is the customer’s responsibility to provide the proper length Ethernet cable for this connectivity. The base module controller card has two Ethernet ports, which offer primary and redundant customer network connectivity. See “Rear panel” on page 8. These connections allow remote viewing and management of the library with the Management GUI.
Page 64: Optional Features
Optional features More features that are available for your library. To order extra features, contact your IBM sales representative or Business Partner. Table 21. Optional features Feature Code Description...
Page 65 Table 21. Optional features (continued) Feature Code Description AGKL LTO 7 FH Fibre Channel Drive AGKM LTO 8 HH Fibre Channel Drive AGKN LTO 8 HH SAS Drive AGKP LTO 8 FH Fibre Channel Drive 8002 Cleaning Cartridge L1 UCC 8806 LTO 8 Data Cartridges (5-pack) 5521...
Page 66: Chapter 3. Installing
Chapter 3. Installing 36 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 67 Use this section to follow the procedures to install and configure your library. Table 22. Installation Precautions Product Weight Caution: The weight of this part or unit is between 18.1 and 33.6 kg (40 and 74 lb). It takes two persons to safely lift this part or unit.
Page 68: Unpacking The Base Module And Expansion Modules
2. If you notice any damage, report it to the shipping company immediately. 3. Remove the module from the box. Important: Lift the module out of the box by the long sides, not by the display. 38 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 69: Removing The Module From The Box
Figure 25. Removing the module from the box 4. Check that all components for assembling the module are in the box. See “Identifying Library Module components” on page 42. Figure 26. The module after removal from the box Attention: Do not place a module on either the ends or sides as this action can damage the module.
Page 70 Figure 27. Unlatching the top of the module Figure 28. Removing the top of the module 6. Remove the foam packing from the inside of the module. 40 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 71 Figure 29. The module is opened to show the foam packing. 7. After the packing is removed, the internal components are shown. Figure 30. The foam packing is removed, and the internal components are shown - Base Module. 8. Install the top cover if you do not plan to add modules above this module. 9.
Page 72: Identifying Library Module Components
Use the packing slip that is included with your module to identify the module components. The TS4300 model 3555 is not shipped with a rack mount kit (IBM FC: 7002) and/or power cord (IBM FC: 9800-9848) unless it is ordered.
Page 73 Figure 31. Lowering the front of the top cover Installing Expansion Modules below the Base Module If you are installing one or more Expansion Modules below the Base Module, move the bottom cover from the Base Module to the Expansion Module that is installed at the bottom of the library To move the library bottom cover plate from the Base Module to an Expansion Module 1.
Page 74: Unlocking The Spring Loaded Lock
Insert the bottom cover at the center d. Lift the cover front edge until hard stop and it locks in at the unit front. The bottom cover fits only one way. 44 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 75: Installing Modules In A Rack
Figure 34. Lifting the cover and locking it Installing modules in a rack Rackmount installation procedure. Modules are easy to install in racks that are compliant to the EIA 310A Standard, when at least 1 meter deep. You need a #2 Phillips screwdriver for this process. Note: Install modules from the bottom to the top.
Page 76 Repeat step b on the right and left rack posts in the rear of the rack. d. Mount the LH Rackmount rail to the connectors. See Figure 38 on page 47. e. Repeat step d with the RH Rackmount Rail. 46 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 77 Figure 38. Mounting the rails to the connectors Chapter 3. Installing 47...
Page 78 3U volume. Remove the tape that is covering the alignment pin lock/unlock lever on the rear of each module. The gap between modules must be less than 4 mm. 48 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 79: Installing A Tabletop Module
Figure 41. Library in the rack Important: Each module must be on its own rails. 5. With a Phillips screwdriver, loosely screw the module to the front of the rack, one screw on each side. See the circled areas in Figure 41 on page 49. 6.
Page 80: Alignment Lever Lock
The lever lock has an internal spring, so hold it while the alignment lever is moved, and it automatically springs back into place after the lever is moved. See Figure 43 on page 50. Figure 43. Alignment lever lock 50 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 81: Alignment Lever Locked Or Engaged To Lower Module
Figure 44. Alignment lever locked or engaged to lower module Figure 45. Alignment lever unlocked or disengaged 3. Verify that the lowest module in the library has its alignment lever is in the unlocked or disengaged position. Chapter 3. Installing 51...
Page 82: Validating Tape Drive Installation
Figure 47. Connected modules Validating tape drive installation Tape drives come already installed in the library modules. • Half-height tape drives can be installed in any drive bay in a module. 52 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 83: Connecting Cables
• Full-height tape drives must be installed in the lowest two bays of a module. Installing a full-height drive in the top two bays of a module is not supported. Connecting cables Procedures to connect Fibre Channel, SAS, USB, and Ethernet cables. Connecting Fibre Channel cables 1.
Page 84: Powering On The Library
Note: Ethernet port A (bottom Ethernet port) is the primary port. The second Ethernet port, Port B, is for redundancy. Powering on the library Steps to power on the library. 1. Plug the power cables into the power connectors on each module and into power outlets. Notes: 54 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 85: The Initial Setup Process
• The library has dual redundant power supplies. To increase redundancy, plug each power cord into a different AC power circuit. • A power supply is required in expansion modules if drives are installed. 2. Power on the library by pressing Power on the Base Module just below the Operator Panel and hold for 5 seconds.
Page 86: Initial Configuration And Customization
If the I/O station is enabled, you can use it to load cartridges into the library. Press the magazine button for less than 3 seconds and after the button LED is flashing fast, pull out the I/O station. 56 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 87 Figure 52. Open I/O station seen from the left Bulk loading magazines 1. Unlock the magazine by pressing the magazine button for more than 3 seconds, wait for the button to flash fast and then pull out the magazine. a. From the Operator Panel or Management GUI, select the module and then select Open Magazine. You can also press the release button on the front panel of the module to release the magazine.
Page 88: Verifying The Installation
Cartridges under library control are not shared between logical libraries, nor are they allowed to be moved between logical libraries. An example of heterogeneous sharing is a 58 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 89: Library Partitioning
Microsoft Windows application that is using the drive and storage slots of one logical library, while a UNIX application uses the drive and slots of another logical library. See “Mixed drives” on page 12. Multiple logical libraries A library can be partitioned into multiple logical libraries to enable simultaneous data backup and restore tasks from different applications.
Page 90: Verifying The Host Connection
2. Verify the connection between the library and the host by using the host server’s operating system utilities. Or, use the IBM Tape Diagnostic Tool (ITDT) to verify the communication between library and host. See “IBM Tape Diagnostic tool (ITDT)” on page 83.
Page 91: Chapter 4. Managing
Any time that you try to log in and another person is already logged in, a dialog box appears, asking if you want to log off the other user. The Library main screen on the Management GUI The library main screen is organized into the following regions: © Copyright IBM Corp. 2017, 2020...
Page 92: Management Gui Main Screen
2. Check the online help in the Management GUI for additional information. The help pages are updated with firmware updates and often contain up-to-date technical details that might not be contained in 62 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 93: Status Icons
this document. To access Management GUI help, click the ? icon on the right side of the Management GUI top banner. Navigation Dock Table 27. Navigation Dock Navigation Dock Icons Element Extra menus Library • Dashboard • Modules and Magazines •...
Page 94: The Operator Panel
The Operator Panel can be accessed in two ways, with a PIN or without one. 1. If the Operator Panel screen saver is on, press Enter. 2. If no PIN is configured, press Enter. 64 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 95: Locating Management Functions
3. If a PIN is configured, enter the PIN, then select Login and press Enter. Status icons Figure 56. Front panel LEDs Table 30. Front panel LEDs LEDs Color Descriptions Ready Green Steady when power is on, flashing with tape Ready drive or library robotic activity.
Page 96 Encryption Connectivity Check Not available with this interface Settings > Security > Encryption Encryption (LME) license key, Not available with this interface Settings > Library > Licensed add or delete Features 66 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 97 Table 31. Locating Management functions (continued) Task Menu Navigation Operator Panel Management GUI Encryption, reset Not available with this interface Settings > Security > Encryption Factory/Manufacturing reset Configuration > Reset > Full Settings > Library > Advanced Factory Reset Identifier light, turn On or Off Not available with this interface Library >...
Page 98 Settings > Library > Date and Time > Protocol) Synchronization, SNTP (Simple Network Time configure Protocol) Synchronization SSL, enable or disable Not available with this interface Settings > Security > GUI > Secure Communication 68 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 99: Default Settings
Table 31. Locating Management functions (continued) Task Menu Navigation Operator Panel Management GUI Session Timeout Not available with this Interface Settings > Security > GUI > Session Timeout Time Zone, set Not available with this interface Settings > Library > Date and Time > Time Zone Unlabeled Media, allow Not available with this interface...
Page 100 Disabled NOT reset Self Signed SSL Certificate No file NOT reset Internal IP (eth2) Internal network IP IP Range defined with Operator Panel NOT reset I/O Station/Magazine I/O Station Enabled 70 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 101 Table 32. Default settings (continued) Parameter Default Configuration Reset Default Settings I/O Station/Magazines Allow Disabled Access by monitor role Logical Libraries Disabled All Logical libraries are deleted NTP/SNTP Setting Disabled NOT reset Date Blank or existing NOT reset Time Blank or existing NOT reset Time Zone NOT reset...
Page 102: Methods Of Cleaning Drives
The head of every tape drive in the tape library must be kept clean to prevent errors that are caused by contamination. To help you keep the drives clean, IBM provides a cleaning cartridge with the library. The library uses the cleaning cartridge to clean the drive with whatever cleaning method that you choose. In all methods, cleaning is done after the data cartridge is unloaded from the drive and before the next load.
Page 103: Accessing Cartridges
5. If a change was made, click Finish and the Logical Libraries are reconfigured. If no changes were made, click Cancel. Note: IBM recommends enabling the Auto Clean function on the library. With the Auto Clean function enabled, drive cleaning occurs automatically. The only time Auto Cleaning must be disabled is when your backup application requires that it has control.
Page 104 • Verify that the server is available on the network and is configured for use with this library. For information on configuring servers for use with the library, see the server documentation. Note: If you plan to use the IBM Security Key Lifecycle Manager (SKLM), go to “Related Publications” on page xxx for information on setup and configuration.
Page 105 KMIP servers. Also, choose which key server type services the encryption keys. You can select from the following options: - IBM SKLM - IBM Security Lifecycle Manager 2.6.0 or higher KMIP server. - KMIP Compatible - Key server that is supporting the OASIS standard key management interoperability protocol (KMIP).
Page 106 This test requests a key from the encryption server. For SKLM servers, a key from the key pool is requested. On other servers, the library acquires a specific diagnostic key. 76 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 107: Chapter 5. Troubleshooting
Refer to this table of symptoms or errors that might occur with the tape library and the installed tape drives. The table provides actions to correct the problems. If replacement parts are needed, go to Appendix C, “Replacement parts,” on page 176. See “Contacting IBM technical support” on page 82. © Copyright IBM Corp. 2017, 2020...
Page 108 Event Notification on Host, SNMP, or Email Host receives error message. • Use ITDT. See “IBM Tape Diagnostic tool (ITDT)” on page 83. • Use Sense Data. See “Sense data” on page 114. 78 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 109 Table 34. Resolving errors (continued) Problem Solution SNMP Monitoring system Check Event Ticket Log on Management GUI. receives trap. Event is received by email Check Event Ticket Log on Management GUI. notification. Cartridge Movement Problems Tape is stuck in drive. Try the following steps, in this order, to remove the stuck tape.
Page 110 • Make sure that you’re using the correct cartridge type for the operation. The device automatically unloads incompatible cartridges, and the Attention LED flashes. • Export the media. Connection Problems 80 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 111 Table 34. Resolving errors (continued) Problem Solution Fibre Channel connection Check Drive Status screen to check the link connection for your tape drive. problems • For each available port, run a drive Wrap Test. 1. Unplug the Fibre Channel cable, then plug in the Fibre Channel wrap tool. 2.
Page 112: Pre-Call Checklist
• Check that your certificate algorithm is supported by your version of the server. Pre-call checklist If you have questions or problems with the library, complete these steps before a call to IBM technical support is placed. Note: Where instructions refer you to the web, go to http://www.ibm.com/storage/support/lto.
Page 113: Diagnostic Information
IBM. The customer is responsible for packing the failed part into the shipping carton that contained the replacement part. Failure to return the failed part to IBM within 30 days results in a bill sent to the customer for the new list price. The customer is responsible for installing and setting up all replacement parts.
Page 114: Event Codes
• Does not require special device drivers. • Is available for most major platforms. • Scans the host interface and finds and displays for selection all IBM LTO devices. The tool does not display non-IBM devices. The IBM Tape Diagnostic tool (ITDT) is available as a command line utility and a graphical user interface (GUI) version.
Page 115: Main Error Events
The event log with the library also includes a date and time stamp for each event. Press the associated time stamp to see the event code and a description of the event. The date and time format can be changed in the Date/Time Format section in the Management GUI. •...
Page 116 Install the bottom cover on the bottom module of the library, also check the module interconnect cabling and module power cabling. If the base module can’t detect both a top and bottom cover, the accessor doesn’t move. 86 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 117 Table 35. Main error events (continued) Event Code Message Text and Details and Solution Description 2015 Top cover is missing. Install the top cover on the top module of the library. Also, check the module interconnect cabling and module power cabling.
Page 118 2034 Cable to spooling mechanism Ensure that the spooling mechanism is fully seated in the base is broken during initialization. module and connected correctly to the accessor. 88 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 119 • Power-cycle the library. • If still failing, open covers and remove the cartridge manually from gripper. 2040 Library Verify test failed with An unidentified failure occurred. Contact your IBM service critical error. representative. 2041 Library Verify test failed Ensure that the alignment mechanism is engaged in every because of unit lock failed.
Page 120 Ensure that the top cover is inserted and properly locked. detected. Don’t open top cover by using the emergency release while the library is operating and the accessor is moving. 90 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 121 2064 Library test failed with critical An unidentified failure occurred. Contact your IBM service error. representative. 2065 Library startup process failed •...
Page 122 • Ensure that all modules are powered and have the interconnect cable properly attached. 2069 Initialization failure due to bar Restart the library and if the error persists, replace the code reader error. accessor assembly. 92 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 123 Table 35. Main error events (continued) Event Code Message Text and Details and Solution Description 2070 Inventory scan failed because • Check for obstructions in the vertical pathway of the of Elevator axis problem. accessor such as a cartridge that is sticking out. •...
Page 124 2103 Incorrect stack assembly, too Ensure that no more than three expansion modules are many expansion modules mounted and connected below or above main library. below main library. 94 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 125 Table 35. Main error events (continued) Event Code Message Text and Details and Solution Description 2104 Incorrect stack assembly, too Ensure that no more than three expansion modules are many expansion modules mounted and connected below or above main library. above main library.
Page 126 • If the library was restored to default settings, prevented the library from powering up. restore a saved configuration by using a previously saved config file. • If no config file exists, then proceed in configuring the library. 96 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 127 Table 36. Warning events (continued) Event Code Message Text and Description Details and Solution 4021 Drive was hot-removed while in active • Put the drive back into the library. status as data transfer device. • Follow the “Removing a tape drive” on page 121 procedure to remove the tape drive.
Page 128 • If the I/O station needs to be removed to get access to the tape cartridges, first power down the device, and then release the magazine manually. Only one magazine can be open at a time. 98 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 129 Details and Solution 4080 Library Verify test failed with warning. An unidentified failure occurred. Contact your IBM service representative. 4085 Drive command retries expired. • Run a drive read/write test (Library > Actions > Tests > Drive test) with a known working cartridge.
Page 130 4127 Drive was restarted because of canister Verify that the drive is installed properly in its reset. slot and thumb screws are tightened. If the error persists, replace the drive. 100 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 131 Table 36. Warning events (continued) Event Code Message Text and Description Details and Solution 4128 An installed power supply is detected but Ensure that the power supply has a power cord doesn’t provide power. plugged in and is connected to a valid power source.
Page 132 • Verify that TLS1.2 is enabled on the server. • Check the client and server date/time for current time. • Ask your IT personnel for new and valid certificates. 102 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 133 Table 36. Warning events (continued) Event Code Message Text and Description Details and Solution 4157 KMIP Certificate unknown The server certificate is unknown, because its root certificate is missing or not trusted. Run a new certificate request with your server or certificate authority and import the resulting certificate chain.
Page 134 • If the diagnostic still fails, download the library logs and contact service. 4174 KMIP CA certificate failure Check whether you provided the correct CA certificate or the CA certificate on the encryption server was changed. 104 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 135: Configuration Change Events
Configuration Change events Table 37. Configuration Change events Event Code Message Text and Description 8000 The configuration of a drive changed. 8001 The drive was added or removed from the system. 8002 A logical library was added/removed or changed. 8003 I/O station was enabled/disabled.
Page 136: Informational Events
The System Time was synchronized with an NTP server. 9009 A magazine was unlocked and opened. 9010 A magazine was closed and locked. 9011 An I/O station was unlocked and opened. 106 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 137 Table 38. Informational Events (continued) Event Code Message Text and Description 9012 An I/O station was closed and locked. 9013 A user logged in at the Management GUI. 9014 A user logged out at the Management GUI. 9015 A user logged in at the Operator Panel interface. 9016 A user logged out at the Operator Panel interface.
Page 138: Tapealert Flags
(called flags) from a tape drive with the SCSI bus. The server reads the flags from Log Sense Page 0x2E. Refer to the IBM TS4300 Tape Library SCSI Reference for library and drive TapeAlert Flag information. This library is compatible with TapeAlert technology, which provides error and diagnostic information about the drives and the library to the server.
Page 139 Parameter Code Flag name Type Description Library Place There is a potential problem with the library mechanism placing a Retry cartridge into a slot. • No action needs to be taken at this time. • If the problem persists, contact Technical Support. Library Load There is a potential problem with the drive or the library mechanism Retry...
Page 140: Minimum Firmware Levels For Common Library Features
If Flag faulty tape cartridge or to faulty Number 4 is not set, see Error drive hardware. Code 6 in “Drive Error Codes: Single-character display (SCD)” on page 114. 110 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 141 Flag Flag Name Description Action Required Event Numb Write failure 06h Set for any unrecoverable write If Flag Number 9 is also set, Warning or positioning error where make sure that the write-protect Event isolation is uncertain and failure switch is set so that data can be might be due to a faulty tape written to the tape.
Page 142 Event reset the tape drive to recover. Check the enclosure users manual for instructions on replacing the failed power supply. 112 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 143 Flag Flag Name Description Action Required Event Numb Hardware B 1Fh Set when the tape drive fails its Note the error code on the Warning internal Power-On Self-Tests. single-character display and see Event in “Drive Error Codes: Single- character display (SCD)” on page 114 for the appropriate instructions.
Page 144: Sense Data
When a drive encounters an error, it provides sense data as a response to the host. Refer to the IBM TS4300 Tape Library SCSI Reference for library sense data information. Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for tape drive sense data information.
Page 145 The SCD is blank during normal operation. Single-character display (SCD) codes Table 39 on page 115 gives descriptions of the errors and messages that pertain to the drive. For troubleshooting tips, see “Troubleshooting Guide” on page 77. • Make note of the SCD error code before a cartridge is removed or the SCD error code is cleared. •...
Page 146 The drive is powered ON and in an idle state. Flashing The drive is reading from the tape, writing to the tape, rewinding the tape, locating data green on the tape, loading the tape, or unloading the tape. 116 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 147 Table 40. Meaning of Status light and single-character display (SCD) (continued) If the And the Status Meaning SCD is... light is... Flashing The drive contains a cartridge during the power-ON cycle. In this case, the drive green completes POST and slowly rewinds the tape (the process can take up to ten minutes). The light stops flashing and becomes solid when the drive completes the recovery and is ready for a read or write operation.
Page 148: Chapter 6. Upgrading And Servicing
20 cartridges. Left cartridge magazine If the module is on the bottom, the left cartridge magazine holds 16 cartridges; if anywhere else in the library, it can hold 20 cartridges. 118 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 149: Adding, Removing, Or Replacing A Tape Drive
Table 41. Internal view description (continued) Numb Item Description Accessor This component contains the library accessor and bar code reader. The accessor moves cartridges to and from the • I/O station • Storage slots • Tape drive Controller Card This component is a customer replaceable unit (CRU) and stores the user configuration information or vital product data (VPD).
Page 150 120) while the drive assembly is supported. The tape drive must be flush with the back panel of the library. Figure 59. Alignment rails 3. Tighten the captive thumbscrews ( in Figure 60 on page 121) with your fingers until the tape drive is secure. 120 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 151 Figure 60. Installing a tape drive 4. Verify the drive operation. Removing a tape drive • Ensure that all host activity, including library operations are stopped to the drive being removed. • Ensure that the tape cartridge is removed from the tape drive. Use the Management GUI to move the cartridge to a storage slot or I/O station.
Page 152 2. Use the Management GUI or Operator Panel to verify that the tape drive has the current firmware. Update the firmware if necessary. 3. Use the Management GUI or Operator Panel to test the drive. See “Locating Management functions” on page 65. 122 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 153: Adding Or Replacing A Base Or Expansion Module
Adding or replacing a Base or Expansion Module Warning: Product Weight Caution: The weight of this part or unit is between 18.1 and 33.6 kg (40 and 74 lb). It takes two persons to safely lift this part or unit. (C009) Caution: The weight of this part or unit is between 33.6 and 46.3 kg (74 and 102 lb).
Page 154 FAT32 formatted USB flash drive with the Management GUI or with the Operator Panel. This action is needed only for the Base chassis module and only as an extra safety precaution for both chassis and controller card replacement. 124 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 155: Interconnect Cables
Note: Do not do a Save Configuration on a library that is in a failed state. Save the configuration on a working library only. Removing the magazines and cartridges For detailed instructions, see “Locating Management functions” on page 65 to open the magazines. Note: As a best practice, complete this procedure while applications are idle.
Page 156 The lever lock has an internal spring, so hold it while the alignment lever is moved, and it automatically springs back into place after the lever is moved. See Figure 43 on page Figure 63. Unlocking or disengaging the alignment lever 126 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 157 From the front of the library, use a #2 Phillips screwdriver and your fingers to loosen the captive thumbscrews screws two full turns on the module to be removed (circled in Figure 64 on page 127). Then, slide the module out of the rack. Figure 64.
Page 158 Follow the instructions on the RID tag precisely. – Copy the serial number of the defective module onto the RID tag. – Apply the tag to the front of the new replacement module. 128 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 159: Adding, Removing, Or Replacing A Power Supply
Figure 66. Placement of the RID tag (Base Module shown) • If a module was added, you must reset your logical libraries by using the basic logical library wizard. See “Locating Management functions” on page 65 to find and run the basic logical library wizard. Adding, removing, or replacing a power supply CAUTION: Static Sensitive...
Page 160: Power Supplies
5. Use one hand to completely remove the power supply from the module, while the other hand is used to support the bottom. 130 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 161 Adding or replacing the power supply Figure 68. Sliding in the new power supply 1. Position the new power supply onto the alignment rails ( 2. Slide the power supply into the module until it is flush with the back panel of the module. 3.
Page 162: Replacing A Base Or Expansion Controller Card
If it is not, follow the procedure for returning the accessor to the base module. See “Returning the accessor to the Base Module” on page 141. 132 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 163: Controller Card Components
Removing the controller card Figure 69. Controller card components Note: The base controller card is on the left, and the expansion controller card is on the right. Table 44. Controller card components Blue captive thumbscrews Upper Expansion Module connection port USB Port Ethernet Port A Ethernet Port B...
Page 164 3. Check the Attention light on the front panel and login to web interface and check the dashboard for any alerts. 4. With the Operator Panel or the Management GUI, check for any events. The event that indicated that the controller was faulty is cleared. 134 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 165: Installing, Removing, Or Replacing An Accessor And Spooling Mechanism
5. If the base module controller is replaced, the library configuration is automatically restored. Validate the library configuration, and complete a Restore if the library configuration was not restored. 6. If the UID LEDs are still illuminated, deactivate them by using the Operator Panel or Management GUI. 7.
Page 166: Magazine Release Levers
2. Slide the cartridge carrier toward the center of the accessor to access the robot-locking lever. 3. Standing at the front of the module, unlock the robot by moving the blue lever to the left, then toward you, then to the right. 136 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 167: Finger Holes
Figure 72. Unlocking the robot 4. Place your fingers into the large holes on the accessor and pull up slowly. Note: The accessor offers resistance. Lift the accessor no faster than 12 mm (0.5 inches) per second. Figure 73. Finger holes 5.
Page 168: Unlocking The Spooling Cable And Placing It In Its Cradle
Figure 74. Unlocking the spooling cable and placing it in its cradle 9. Place the spooling connector ( in Figure 75 on page 138) to the park position. Figure 75. Spooling cable in park position 138 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 169 10. Unlock the lever and set aside the accessor. See Figure 72 on page 137. Important: If a tape cartridge is still in the cartridge carrier, remove the cartridge by lifting it straight up. You might need to move the cartridge slightly from side to side. 11.
Page 170 8. Pack the failed accessor and spooling mechanism to return to your service. Powering on the library 1. Power on the library by pressing Power on the Base Module just below the Operator Panel for 5 seconds. 140 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 171: Returning The Accessor To The Base Module
2. The green light illuminates. 3. When the library is powered on, it inventories the tape cartridges in the magazines, checks the firmware version on all modules, configures the tape drives, confirms the presence of the existing modules, and searches for any new modules. Verifying the installation 1.
Page 172 9. Install the new accessor and spooling mechanism. See “Installing the accessor into the Base Module” on page 139. 10. Slide the Base Module back into the rack. See “After the accessor and spooling mechanism installation” on page 140. 142 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 173: Removing Or Replacing A Spooling Mechanism
Removing or replacing a spooling mechanism Occasionally, only the robotic spooling cable must be removed and replaced. See “Identifying a failed component” on page 77. 1. Power down the library. Important: Under normal circumstances, when the library is powered off by using the front Power, the robot automatically parks and locks into the Base Module behind the Operator Panel.
Page 174: Unlocking The Spooling Mechanism
Note: Make sure that the spooling mechanism is unlocked before you try to pull it out. When the mechanism is unlocked, the cutout behind the mechanism is covered, and the mechanism cannot slide any further to the center. 144 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 175 Figure 81. Unlocked spooling mechanism - enlarged view Chapter 6. Upgrading and servicing 145...
Page 176 Figure 82. Locked spooling mechanism - enlarged view 6. Pull the spooling mechanism towards the front of the module to remove it. 146 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 177: Removing Or Replacing A Magazine
Figure 83. Removing the spooling mechanism 7. Reverse the steps to replace the failed spooling mechanism with the new unit. 8. Follow the steps in “Installing the accessor into the Base Module” on page 139 and “After the accessor and spooling mechanism installation” on page 140 to put the library back into service. Removing or replacing a magazine It is recommended that you unlock the magazine with the Operator Panel, Management GUI, or the release button on the front panel.
Page 178: Moving The Library Modules
When a library module is moved within the rack, to a different rack, or in a rack to a different physical location, care must be taken to avoid personal injury and damage to the module. 148 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 179 Warning: Product Weight Caution: The weight of this part or unit is between 18.1 and 33.6 kg (40 and 74 lb). It takes two persons to safely lift this part or unit. (C009) Caution: The weight of this part or unit is between 33.6 and 46.3 kg (74 and 102 lb).
Page 180 10. Connect the power cords, power on the library, and verify the operation. 11. Replace the tape cartridges. For instructions for these steps, see “Adding or replacing a Base or Expansion Module” on page 123 and Chapter 3, “Installing,” on page 36. 150 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 181: Appendix A. Library Configuration Forms
Update the forms each time that changes are made to the library configuration and store these forms in a ® secure location. Having the information on these forms are helpful if a call to IBM service is necessary. You can also save library configuration data from the Management GUI. See “Locating Management functions”...
Page 182 General Information SMTP Server/Port SMTP Security SMTP Email Address SNMP Community Name SNMP Notification Level SNMP Server/Port 1 SNMP Server/Port 2 152 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 183: Module And Drive Information
Module and drive information Make a copy of this page, for more than 2 modules. Number Number of Power Supplies I/O Station Enabled Drive 1 (bottom slot) Type -- Serial Number -- Logical Library Number/Control Path -- Port Settings (FC only) Drive 2 (middle slot) Type -- Serial Number -- Logical Library Number/Control Path...
Page 184: Logical Library Information
Number of Slots Number of I/O Slots Barcode Label Length Rep to Host Barcode Label Alignment Rep to Host Auto Clean Key Manager Type LTO7+ Multi-Initiator SCSI Conflict Detection Sequential Mode 154 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 185: Users Account Information
Users account information The default user names, roles, and passwords are listed in the table. Add any user names, their roles, and passwords that are created. User name Role Password administrator Administrator adm001 Appendix A. Library Configuration Forms 155...
Page 186: Appendix B. Lto Media
This section provides an overview of LTO media, which is recommended for use with this library. To ensure that your IBM tape drive conforms to IBM's specifications for reliability, use only IBM LTO tape cartridges. You might use other LTO-certified data cartridges, but they might not meet the standards of reliability that are established by IBM.
Page 187: Cartridge Read/Write Compatibility
LTO M8 20,000 (20k) LTO7 20,000 (20k) LTO6 20,000 (20k) Cartridge Read/Write compatibility Table 47. Data cartridge compatibility with LTO tape drive IBM LTO Data Cartridges IBM LTO Tape Drive LTO 8 LTO M8 LTO 7 LTO 6 LTO 5...
Page 188: Capacity Scaling
Capacity scaling To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI command SET CAPACITY. For information about this command, see the IBM Ultrium Tape Drive SCSI Reference. WORM (Write Once, Read Many) cartridges Certain records retention and data security applications require a Write Once, Read Many (WORM) method for storing data on tape.
Page 189: Worm Media
WORM requirements To add WORM capability to your IBM LTO drives, you must use either IBM LTO 8 12000 GB WORM tape cartridges, IBM LTO 7 6000 GB WORM tape cartridges, or IBM LTO 6 2500 GB WORM tape cartridges. See “Ordering media supplies”...
Page 190: Cartridge Memory Chip (Lto-Cm)
“Methods of cleaning drives” on page 72. Note: The drive automatically ejects an expired cleaning cartridge. The IBM Cleaning Cartridges are valid for 50 uses. The cartridge's LTO-CM chip tracks the number of times that the cartridge is used. Cartridge memory chip (LTO-CM)
Page 191 Tape cartridges are ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see “Ordering media supplies” on page 172. The bar code usage for IBM tape libraries must meet predefined specifications. They include (but are not limited to) •...
Page 192: Guidelines For Bar Code Labels
Apply the following guidelines whenever bar code labels are used. • Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. • Do not reuse a label or reapply a used label over an existing label.
Page 193: Handling The Cartridges
Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines.
Page 194: Proper Acclimation And Environmental Conditions
If the data cartridge was exposed to temperatures outside the specified ranges, stabilize the cartridge at room temperature for the same length of time it was exposed to extreme temperatures or 24 hours, whichever is less. 164 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 195: Completing A Thorough Inspection
• Ensure that all surfaces of a cartridge are dry before it is inserted. • Do not expose data cartridges to direct sunlight or sources of heat, including portable heaters and heating ducts. • Do not place data cartridges near sources of electromagnetic energy or strong magnetic fields such as computer monitors, electric motors, speakers, or X-ray equipment.
Page 196: Handling The Cartridge Carefully
The cartridge's case is damaged. There is a high possibility of media damage and potential loss. 1. Look for cartridge mishandling. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning or reattaching a leader pin” on page 166). Then, immediately use data recovery procedures to minimize chances of data loss.
Page 197 Figure 93. Leader pin in the incorrect and correct positions To reposition the leader pin: 1. Slide open the cartridge door ( in Figure 94 on page 167) and locate the leader pin (you might need to shake the cartridge gently to roll the pin toward the door). 2.
Page 198: Reattaching A Leader Pin
Figure 96 on page 169). Leader pins and C-clips. Attention: • Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin damages the tape, the drive, or both.
Page 199: Leader Pin Reattachment Kit
Figure 96. Leader Pin Reattachment Kit The following procedure describes how to reattach a leader pin. To reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( in Figure 97 on page 169) to the cartridge...
Page 200 Note: Use care to ensure that the tape is centered over the leader pin. Failure to properly center the tape on the pin causes the repaired cartridge to fail. When the tape is properly centered, a 0.25 mm (0.01-in.) gap exists on both sides of the pin. 170 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 201: Environmental And Shipping Specifications For Tape Cartridges
Figure 100. Attaching the leader pin to the tape 11. Close the pivot arm of the leader pin attach tool by swinging it over the leader pin so that the C- clip snaps onto the pin and the tape. 12. Swing the pivot arm open and trim the excess tape so that it is flush with the reattached leader pin 13.
Page 202: Disposing Of Tape Cartridges
If you burn the cartridge and tape, ensure that the incineration complies with all applicable regulations. Ordering media supplies Table 52 on page 173 lists the cartridges and media supplies that you can order for the drive. 172 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 203 FC 5511 the VOLSER characters that you want. Bar code labels are preapplied to cartridges. You can also order through an IBM- authorized distributor. 6 TB Ultrium 7 Data Cartridge 20Pk Specify Machine Type 3589 Model 651. Order VOLSER labels separately.
Page 204: Ordering Bar Code Labels
Manual Rewind Tool Order Part Number 08L9130 through an IBM-authorized distributor. To find the closest IBM-authorized distributor, visit the web at http://www.ibm.com/storage/media) or call 1-888-IBM-MEDIA. Ordering bar code labels LTO drives don’t require cartridges to have bar code labels. However, in a library environment it’s highly recommended to use bar code labels for performance and easily identifiable reasons.
Page 205 Table 53. Authorized suppliers of custom bar code labels (continued) In the Americas In Europe and Asia Netc, L.L.C. Netc Europe 100 Corporate Drive Telephone.: +49-2151-970-900 Trumbull, CT 06611 Fax: +49-2151-970-908 Email: Vertrieb@netclabels.de Telephone: 203-372-6382 http://www.netclabels.de Fax: 203-372-0676 http://www.netclabels.com Netc Asia Pacific Pty. Ltd. 7 Cordwood Drive Cooroy QLD 4563 Australia...
Page 206: Appendix C. Replacement Parts
This library has Tier 1 and Tier 2 CRUs (customer replaceable units). (Tier 1: No tools needed Tier 2: Tools needed) These CRUs are parts of the library that must be added, removed, and replaced by the customer. To order parts, contact IBM Service. See “Contacting IBM technical support” on page 82. Table 54. Replacement parts...
Page 207 Table 54. Replacement parts (continued) Part Number Description 39M5068 Power Cable 10 AMP / 250 VAC - 2.8M 39M5081 Power Cable 10 AMP / 125 VAC - 2.8M 39M5095 Power Cable 10 AMP / 250 VAC - 2.8M 39M5102 Power Cable 10 AMP / 250 VAC - 2.8M 39M5123 Power Cable 10 AMP / 250 VAC - 2.8M 39M5130...
Page 208: Appendix D. Manual Cartridge Removal Procedure
Follow this procedure if a cartridge must be manually removed and repaired. Attention: • It is recommended that the drive and tape be returned to IBM for removal and recovery. • If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive fails to eject the cartridge, make no further attempts to unload this tape.
Page 209: Beginning Procedure
Beginning procedure Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive fails to eject the cartridge, make no further attempts to unload this tape.
Page 210: Removing The Drive Cover
Remove the cover by lifting it up. Figure 103. Removing the cover from the full height drive 3. Remove the cover of the half height drive by completing these steps: 180 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 211: Full Height Drive: Tape Spooled Off Supply Reel
a. Remove the four cover-mounting screws ( ). Two screws are on each side of the drive. b. Remove the cover by lifting it up. Figure 104. Removing the cover from the half height drive 4. Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive: •...
Page 212: Half Height Drive: Tape Spooled Off Supply Reel
3. Ensure that the tape is not twisted. Untwist the tape if required. 4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of the tape end and feed it onto the supply reel (inside the cartridge). 182 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 213: Rewinding Tape Into Cartridge
5. Turn the supply reel ( ) clockwise, allowing the moistened tape to adhere to the hub as it winds around the supply reel (inside the cartridge). Figure 106. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail (WARNING: Do Supply reel motor Not Touch)
Page 214: Full Height Drive: Tape Pulled From Or Broken Near Leader Pin
Figure 105 on page 182. 5. Notice the following mechanisms: a. Loader mechanism gear ( ) nearest the front of the drive that actuates the cartridge loader mechanism 184 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 215: Half Height Drive: Tape Pulled From Or Broken Near Leader Pin
b. Position of the rotator stub ( c. Front loader motor worm gear ( ). Rotating this gear allows the loader mechanism gear ( ) to turn. 6. Rotate the loader motor worm gear ( ) to turn the loader mechanism gear ( ) counterclockwise.
Page 216: Full Height Drive: Tape Broken In Mid-Tape
Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle. Begin spooling tape back into the cartridge by turning the hex wrench clockwise. 186 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 217: Half Height Drive: Tape Broken In Mid-Tape
Figure 111. The hex wrench rewinds tape into cartridge 7. Turn the supply reel clockwise, carefully guiding the mended portion of the tape to wind around the hub of the supply reel that is located inside the cartridge. Continue spooling into the cartridge until the tape is taut.
Page 218: Full Height Drive: Tape Tangled Along Tape Path
• “Full height drive: Tape pulled from or broken near leader pin” on page 184 --OR-- “Full height drive: Tape broken in mid-tape” on page 186 2. Set the drive on its left side with the head and tape path facing up. 188 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 219: The Hex Wrench Rewinds Tape Into Cartridge
Figure 113. The hex wrench rewinds tape into cartridge 3. From the bottom of the drive, locate the access hole ( in Figure 113 on page 189). 4. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle.
Page 220: Drive With Cover Removed To Reveal Gear Train
Stop this rotation when the LBA is near the tape guide roller nearest the rear of the drive that is shown as Figure 115 on page 191. 190 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 221: Half Height Drive: Tape Tangled Along Tape Path
Figure 115. Leader Block Assembly (LBA) 11. Continue rotating the loader motor worm gear ( in Figure 114 on page 190) until the rotator stub in Figure 114 on page 190) is positioned as shown. Notice that the rotator stub ( in Figure 114 on page 190) is nearly aligned with the cartridge loader tray guide bearing ( in Figure 114 on page...
Page 222: Full Height Drive: No Apparent Failure Or Damage To Tape
PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in for recovery. 1. Set the drive on its left side with the head and tape path facing up. 192 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 223: The Hex Wrench Rewinds Tape Into Cartridge
Figure 117. The hex wrench rewinds tape into cartridge 2. From the bottom of the drive, locate the access hole ( in Figure 117 on page 193). 3. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle.
Page 224: Drive With Cover Removed To Reveal Gear Train
Stop this rotation when the LBA is near the tape guide roller nearest the rear of the drive that is shown as Figure 119 on page 195. 194 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 225: Half Height Drive: No Apparent Failure Or Damage To Tape
Figure 119. Leader Block Assembly (LBA) 10. Continue rotating the loader motor worm gear ( in Figure 118 on page 194) until the rotator stub in Figure 118 on page 194) is positioned as shown. Notice that the rotator stub ( in Figure 118 on page 194) is nearly aligned with the cartridge loader tray guide bearing ( in Figure 118 on page...
Page 226: Rewinding Tape Into Cartridge
) near the rear of the drive. You can use your finger to rotate the threader intermediate gear ( ) and slowly rotate the threader mechanism gear ( ) clockwise. This action draws the tape leader block assembly (LBA) into the cartridge. 196 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 227: Ending Procedure
Figure 121. Drive with cover removed to reveal gear train. Threader Threader mechanism gear Loader motor worm intermediate gear gear 5. As the leader pin is secured in the cartridge, you hear the leader pin retention spring clips click into place.
Page 228 • Management GUI: Drives > Actions > Eject Cartridge from Drive 6. Run Library Verify before normal library operations resume. 7. If necessary, return the failed drive sled to IBM. 198 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 229: Appendix E. Accessibility
You can use keys or key combinations to complete operations and initiate many menu actions that are also done through mouse actions. You can navigate the HTML version of the IBM TS4300 Tape Library User's Guide help system from the keyboard with the following key combinations: •...
Page 230: Notices
This information was developed for products and services that are offered in the US. This material might be available from IBM in other languages. However, you might be required to own a copy of the product or product version in that language in order to access it.
Page 231: Trademarks
International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.
Page 232: Electromagnetic Compatibility Notices
Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other countries, or both and is used under license therefrom. Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries.
Page 233: Japan Electronics And Information Technology Industries Association (Jeita) Notice
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.
Page 234: Japan Voluntary Control Council For Interference (Vcci) Notice
This statement applies to products greater than 20 A per phase, three-phase. Japan Voluntary Control Council for Interference (VCCI) Notice Korea Notice People's Republic of China Notice Russia Notice 204 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 235: Taiwan Notice
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 236: Glossary
IP datagrams. Further, it can optionally protect against replay attacks by using the sliding window technique and discarding old packets. ® Advanced Interactive Executive. IBM's implementation of the UNIX operating system. The System p system, among others, uses AIX as its operating system. Alphanumeric Pertaining to a character set that contains letters, numerals, and other characters, such as punctuation marks.
Page 237 Ambient temperature The temperature of air or other media in a designated area, particularly the area that is surrounding equipment. Application Managed Encryption. ampere (A) A unit of measure for electric current that is equivalent to a flow of 1 coulomb per second, or to the current produced by 1 volt applied across a resistance of 1 ohm.
Page 238 Compact Disc. A disc, usually 4.75 inches in diameter, from which data is read optically by using a laser. Customer engineer, field engineer, service representative. Centimeter (cm) One one-hundredth of a meter (0.01 m). Approximately 0.39 inches. 208 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 239 Channel command An instruction that directs a data channel, control unit, or device to run an operation or set of operations. Char Character. Check. Cleaning cartridge A tape cartridge that is used to clean the heads of a tape drive. Contrast with data cartridge. Cartridge Memory.
Page 240 Dynamic Link Library. The Microsoft implementation of the shared library concept. These libraries usually have the file extension dll, ocs (for libraries that contain activeX controls, or drv (for legacy system drivers). 210 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 241 Directory Name System. This system allows the library to recognize text-based addresses instead of numeric IP addresses. Download To transfer programs or data from a computer to a connected device, typically a personal computer. To transfer data from a computer to a connected device, such as a workstation or personal computer. Data Path Failover.
Page 242 Entitlement IBM Entitlement is the official right to receive service and support for your tape library. Emergency power off. EPROM Erasable programmable read only memory.
Page 243 Field replaceable unit (FRU) An assembly that is replaced in its entirety when any one of its components fails. File A named set of records that are stored or processed as a unit. Also referred to as a data set. File protection The processes and procedures that are established in an information system that are designed to inhibit unauthorized access to, contamination of, or deletion of a file.
Page 244 IBM Ultrium Tape Drive Located within the library, a data-storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that reads and writes data to the tape.
Page 245 name data element and possibly to indicate certain properties of that data element. (3) A sequence of bits or characters that identifies a program, device, or system to another program, device, or system. International Electrotechnical Commission. Internet Key Exchange that is used in the IPSec protocol. Initial microprogram load.
Page 246 Secure LDAP over SSL. Library Drive Interface. Light-emitting diode. Library certification In cryptography, a certificate that is provided by the library. Library-managed encryption Tape encryption that is controlled by the tape library. 216 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 247 Linear Tape-Open (LTO) A type of tape storage technology that is developed by the IBM Corporation, Hewlett-Packard, and Quantum. LTO technology is an "open format" technology, which means that its users have multiple sources of product and media. The "open" nature of LTO technology enables compatibility between different vendors' offerings by ensuring that vendors comply with verification standards.
Page 248 Media-type identifier Pertaining to the bar code on the bar code label of the IBM Ultrium tape cartridge, a two-character code, L1, that represents information about the cartridge. L identifies the cartridge as one that can be read by devices that incorporate LTO technology; 1 indicates that it is the first generation of its type.
Page 249 Not applicable. Network Address Translation (NAT) NAT involves rewriting the source or destination addresses of IP packets as they pass through a router or firewall. Most systems that use NAT do so to enable multiple hosts on a private network to access the Internet over a single public IP address.
Page 250 A storage device into which data is entered and from which data is retrieved in a nonsequential manner. Random Mode In Random mode, the library allows the server's (host's) application software to select any data cartridge in any order. 220 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 251 Reliability, availability, and serviceability. Record A collection of related data or words, which are treated as a unit. Recording density The number of bits in a single linear track measured per unit of length of the recording medium. Recoverable error An error condition that allows continued execution of a program.
Page 252 A digital signature that is used in cryptography to identify one party to ensure authenticity. SKLM (IBM Security Key Lifecycle Manager) IBM EKM application that assists encrypting tape drives in generating, protecting, storing, and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media.
Page 253 Small Computer Systems Interface (SCSI) A standard that is used by computer manufacturers for attaching peripheral devices (such as tape drives, hard disks, CD-ROM players, printers, and scanners) to computers (servers). Pronounced "scuzzy". Variations of the SCSI interface provide for faster data transmission rates than standard serial and parallel ports (up to 320 megabytes per second).
Page 254 ® TKLM (IBM Tivoli Key Lifecycle Manager) IBM's EKM application that assists encrypting tape drives in generating, protecting, storing, and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media. thread/load operation A procedure that places tape along the tape path.
Page 255 Trusted certification In cryptography, a trustworthy certificate that is not registered with a certificate authority. Tunnel mode Port-to-port communications security in which security is provided to several machines by a single node. UART Universal asynchronous receiver/transmitter. Unit Identification. Underwriter's Laboratories. Universal rack connector A rackmount kit has four universal rack connectors as part of the kit.
Page 256 Write Write command. World trade. WWCID Worldwide Cartridge Identifier. Worldwide Name. WWNN Worldwide Node Name. WWPN Worldwide port name. External register. External register address register. 226 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 257: Index
Index Cartridges (continued) accessing 73 accessibility eject 65 keyboard 199 graphical view 65 repeat rate of up and down buttons 199 list 65 shortcut keys 199 move 65 accessor 10 Cartridges, labeling 160 Accessor 118 Cartridges, repairing 178 accessor designs 10 Certificates Accessor, return to Base Module 141 backup 65...
Page 258 Fibre Channel cabling 53 LCD Adjustment 65 Firmware LDAP 21 updating LEDs, front panel 7 using ITDT Tool 83 Library firmware revision, verify 58 adding, removing, replacing components 118 228 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 259 Library (continued) MIB 108 Tools needed 118 MIBs 19 library configuration forms 151 Minimum firmware levels Library Controller Board 118 Library Managed Encryption iii Library firmware LTO M8 iii update 65 LTO6 iii Library information 65 LTO7 iii library layout 23 LTO8 iii Library logs Path Failover iii...
Page 260 143 Write-Protect switch setting 162 enable or disable 65 WWNN Status light 116 Worldwide node name 59 support notification iii WWPN Worldwide port name 59 table top installation 49, 54 230 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 262 IBM® SC27-4629-07...

IBM TS4300 3555 User Manual

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Summary of Changes

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Safety and Environmental Notices

Preface

Chapter 1. Overview

Chapter 2. Planning

Chapter 3. Installing

Chapter 4. Managing

Chapter 5. Troubleshooting

Chapter 6. Upgrading and Servicing

Appendix A. Library Configuration Forms

Appendix B. LTO Media

Appendix C. Replacement Parts

Appendix D. Manual Cartridge Removal Procedure

Appendix E. Accessibility

Notices

Glossary

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