Host; Obtaining Error Information From Rs/6000; Device Driver Types - IBM System Storage TS3400 Tape Library Maintenance Information

Chapter 12. Message Retrieval at the Host
"Obtaining Error Information From RS/6000" on page 12-1
"Retrieving from a Sun System" on page 12-5
"Retrieving from an HP-UX System" on page 12-5
How error information is obtained from the host depends on the type of device driver
being utilized. Table 12-1 provides instructions specific to your type of device driver.
Table 12-1. Device driver types
If you are...
Using an IBM device
driver
Using a non-IBM
device driver

Obtaining Error Information From RS/6000

The AIX
to the system error log for a variety of errors. You can view the error log by following
this procedure.
1. At the AIX command line, type errpt |pg to display a summary report, or type
Note: In most cases you will use the summary report to find the date and time of any
2. Press [Enter] to scroll through the error log.
3. Type q and press [Enter], to quit the error log at any time.
To correct a problem you noticed in the errpt report, determine the type of error by
using the examples that follow:
• For library errors [Resource Name = smcn (for example, smc0) and Resource Type
• For drive errors [Resource Name = rmtn (for example, rmt0) and Resource Type =
• For Fibre Channel errors (not Fibre Channel adapter errors), determine which host
• For Fibre Channel adapter errors (not Fibre Channel bus errors), use the
© Copyright IBM Corp. 2008
Then...
Refer to the IBM Tape Device Drivers Installation and User's Guide
(GC27-2130) for problem determination information specific to your
host operating system. Visit ftp://ftp.software.ibm.com/storage/
devdrvr/Doc/ to download the latest version of the manual.
See "Using the IBM TotalStorage Diagnostic Tool (ITDT)" on
page 7-22. Visit http://www-1.ibm.com/support/
docview.wss?uid=ssg1S4000662 to download the diagnostic tool.
®
Tape and Media Changer Device Driver for the RS/6000 provides logging
errpt -a |pg to display a detailed report. Press [Enter].
errors related to library devices, then use the detail report to obtain the sense
data needed to identify the cause of the error.
= 3577-TL]), see "SCSI Sense Data Definition" on page 12-2 and locate the SCSI
sense data.
3592], see "SCSI Sense Data Definition" on page 12-2 and locate the SCSI sense
data.
adapter and device are affected, and go to Chapter 1, "Start Service," on page 1-1.
maintenance package for the host.
12-1