Page 1 IBM System Storage TS3310 Tape Library Setup and Operator Guide Machine Type 3576 GA32-0477-02...
Page 3 IBM System Storage TS3310 Tape Library Setup and Operator Guide Machine Type 3576 GA32-0477-02...
Page 4 To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. Third Edition (November 2006) This edition applies to the IBM System Storage TS3310 Tape Library Setup and Operator Guide, GA32-0477-02, and to the subsequent releases and modifications until otherwise indicated in new editions.
Page 5: Registering For My Support
To register for My Support, visit the web at http://www.ibm.com/support/mySupport. Sending Us Your Comments Your feedback is important in helping IBM provide accurate and useful information. If you have comments or suggestions for improving this publication, send your comments by: v E-mailing IBM: ™...
Page 6: Summary Of Changes, 3Rd Edition
v Re-ordered the installation instructions to better distinguish between desktop and rack-mount installations v Added new Service Action Tickets and Diagnostic Resolutions v Updated the Parts List Summary of Changes, 3rd Edition v Incorporated specifications for additional expansion modules v Modified Web User Interface menus v Added new Service Action Tickets and Diagnostic Resolutions v Updated the Parts List TS3310 Tape Library Setup and Operator Guide...
Page 7: Table Of Contents
Installing the Rails . . 3-18 Redundant Power Supply (Feature Code 1900) Installing the Bottom Library Module in a Rack 3-21 Feature Licenses . 1-9 Installing Additional Modules in Your Library Configuration . . 3-23 © Copyright IBM Corp. 2005, 2006...
Page 8 Installing the Rack Ears . . 3-27 Login Screen . . 6-3 Enabling the Picker Assembly . 3-28 Home Page . . 6-4 Installing Library Components Removed for Menus Available from the Operator Panel . . 6-4 Weight Reduction . .
Page 9 . 10-16 Cleaning Media . . 11-19 Pre-Call Checklist . . 10-17 T048: Drive TapeAlert Flag 23 - Invalid Contacting IBM Technical Support . . 10-17 Cleaning Tape . 11-20 T049: Drive TapeAlert Flag 30 - Hardware A 11-20 T050: Drive TapeAlert Flag 31 - Hardware B...
Page 10 T052: Drive TapeAlert Flag 33 - Eject media DR027: Replace Library SN Label . . 11-42 error recovery . 11-21 DR028: Motion Obstruction Diagnostic . . 11-42 T060: Door Open . 11-22 DR029: Drive Communication Loss Resolution 11-43 T062: Frame Configuration Problem . .
Page 11 . E-3 Retrieving from an AS/400 System with RISC Taiwan Class A Electronic Emission Statement Processor . . A-6 IBM Taiwan Product Service Contact AS/400 Product Activity Log . . A-8 Information . . E-3 Retrieving from a Sun System .
Page 12 TS3310 Tape Library Setup and Operator Guide...
Page 13: Figures
Module-to-Module alignment pin and front 7-1. Operator Panel Log in screen . . 7-2 thumb screw . . 3-25 9-1. The IBM TotalStorage LTO Ultrium 400 GB 3-24. Sling . 3-26 Data Cartridge . 9-2 3-25. Rear thumb screws .
Page 14 9-12. Attaching the leader pin attach tool to the 12-9. Removing the rack ears (Control Module cartridge . . 9-14 shown) . . 12-12 9-13. Winding the tape out of the cartridge 9-15 12-10. Gear rack . 12-14 9-14. Removing the C-clip from the leader pin 9-15 12-11.
Page 15 9-1. Ultrium data cartridge compatibility with 1-4. Environment for operating, storing, and Ultrium 3 tape drive . 9-2 shipping the IBM LTO Ultrium Tape 9-2. Bar code label requirements for Ultrium Cartridge . . 1-16 tape drives and libraries .
Page 16 TS3310 Tape Library Setup and Operator Guide...
Page 17: Safety And Environmental Notices
Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number to check the translation in the IBM Eserver Safety Notices (G229-9054) publication included in your ship group. The sections that follow define each type of safety notice and give examples.
Page 18: Possible Safety Hazards
If the symbol is... It means..A hazardous condition due to the weight of the unit. Weight symbols are accompanied by an approximation of the product’s weight. 32-55 kg (70.5-121.2 lbs) Possible Safety Hazards Possible safety hazards to the operation of this product are: Electrical An electrically charged frame can cause serious electrical shock.
Page 19: Main Power Switch
Attention: Except in emergencies, stop the library with the normal shutdown procedure before you switch OFF the main power switch. IBM is not responsible for damage caused by improper use of the main power switch. Such risk lies entirely with the user.
Page 20 DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.
Page 21: Power Cords
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet.
Page 22: Disposal Of Library Components Containing Mercury
(TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
Page 23: Battery Return Program
United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
Page 24 xxii TS3310 Tape Library Setup and Operator Guide...
Page 25: Preface
Refer to the following publications for additional information. To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. v IBM System Storage TS3310 Tape Library SCSI Reference (GA32-0476) provides supported SCSI commands and protocol governing the behavior of SCSI interface.
Page 26 xxiv TS3310 Tape Library Setup and Operator Guide...
Page 27: Chapter 1. Product Description
9U height each. This automated tape library incorporates high-performance IBM LTO Ultrium 3 Tape Drives for the midrange to enterprise open systems environment. Tape cartridge physical capacity has doubled to 400 GB native capacity (800 GB with 2:1 compression) with the IBM ® TotalStorage...
Page 28: Front Panel Components
Front Panel Components Figure 1-1. Front panel of a 14U library Access doors Operator Panel Power button 5U control module Green power ON LED I/O Stations Amber Operator 9U expansion module Intervention Alert LED Control Module (3576 Model L5B) All library configurations include the control module ( 6 in Figure 1-1). The control module contains the robotics, library control blade (LCB), and touch screen display.
Page 29: Expansion Module (3576 Model E9U)
Expansion Module (3576 Model E9U) Each 9U expansion module ( 8 in Figure 1-1 on page 1-2) is a supplementary module that is attached to the 5U Control Module. Like the control module, the expansion modules provide fixed storage slots, tape drive slots, and power supply slots.
Page 30: Operator Panel
If you want to restrict access to the library, lock the I/O Station door. To do this: From the Operator Panel: Operations → I/O Station Lock/Unlock Attention: When any Access Door is opened, all in-progress motion commands stop, the Picker lowers to the bottom of the library, and the library is taken offline. When this happens, the library must be put back online manually.
Page 31: Rear Panel Components
Rear Panel Components The following components are located on the rear panel of the library: Figure 1-2. Rear panel of a 14U library Tape drives (SCSI drives Power supplies (2 in control module; 2 in shown) expansion module) Library Control Blade Power supply switches Library Control Blade (LCB) The Library Control Blade ( 2 in Figure 1-2) manages the entire library, including...
Page 32: Power Supply
SCSI tape drives are attached directly to a host. Fibre Channel tape drives can be directly attached to a host or a Storage Area Network (SAN). Drives mounted in sleds are installed into tape drive slots in the rear of the library. If a tape drive slot is empty, a metal plate covers the empty drive slots to prevent debris from entering the library.
Page 33: Storage Columns
Storage Columns Figure 1-3. Storage columns Storage columns within the library store cartridges while they are not being utilized by a drive. The library contains six storage columns. One of those six columns is the I/O Station. Robotic System Figure 1-4. Robotic System of the library The Robotic System includes the Y-axis Assembly which houses the Y Motor ( in Figure 1-4), the Picker ( in Figure 1-4) which is attached to the Carrier (...
Page 34: Optional Features
The drive is a customer replaceable unit (CRU), and is designed for quick removal and replacement in the library. The IBM Ultrium 3 Tape Drive supports LVD Ultra160 or Fibre Channel interfaces. It features two HD68 connectors or one LC Fibre Channel connector.
Page 35: Redundant Power Supply (Feature Code 1900)
Speed Matching To improve system performance, the Ultrium 3 Tape Drive uses a technique called speed matching to dynamically adjust its native (uncompressed) data rate to the slower data rate of the attached server. Channel Calibration The channel calibration feature of the Ultrium 3 Tape Drive customizes each read/write data channel for optimum performance.
Page 36: Licensable Cartridge Slots (Storage And I/O) Per Model
To see your library’s current configuration: v From the Operator Panel: view the Capacity View home screen. v From the Web User Interface: Monitor System → System Summary To enter a Capacity Expansion license key: From the Operator Panel: Setup → License When the license key is entered, the total number of available slots in the library increases.
Page 37 Table 1-3. Licensable cartridge slots (storage and I/O) per model (continued) Number of Number of Capacity Library Available I/O Accessible Total Slots** Expansion Configuration Station Slots* Storage Slots License Keys 32U library 6/12/18/24/ 168/162/156/150 no license key (control 30/36 144/138 module + 3 9U each license key expansion...
Page 38: Library & Drive Code Update (Feature Code 0500)
2-2). Data Path Failover Data Path Failover is designed to provide a failover mechanism in the IBM device driver, which enables you to configure multiple redundant paths in a SAN environment. In the event of a path or component failure, the failover mechanism...
Page 39: Modules
Column 3 Drives Column 2 Column 1 Slot 1 Control Slot 2 Column 4 Module Slot 3 Column 5 Column 6 (I/O Station) Expansion Module (-1) Figure 1-6. Library Location Coordinates The module digit uses a zero-based numbering system. The control module is labeled as 0 (zero).
Page 40: Slots
Slots Fixed storage slots are represented by the third digit of the library location coordinate. Slots are numbered from top to bottom within each column starting with 1 at the top of the column. Drives Drives are addressed by module and drive bay within a module. The drive bays within a module are numbered from top to bottom.
Page 41: Media
IBM TotalStorage LTO Ultrium 200 GB Data Cartridge (Ultrium 2) v IBM LTO Ultrium 100 GB Data Cartridge (Ultrium 1; read only) v IBM TotalStorage LTO Ultrium Cleaning Cartridge For additional information, see Chapter 9, “Using Ultrium Media,” on page 9-1.
Page 42: Multi-Path Architecture
Table 1-4 gives the environment for operating, storing, and shipping IBM LTO Ultrium Tape Cartridges. Table 1-4. Environment for operating, storing, and shipping the IBM LTO Ultrium Tape Cartridge Environmental Specifications Environmental Factor...
Page 43: Product Environment
Table 1-6. Library component weight (continued) Component Weight 5U control module chassis (empty) 21.55 kg (47.5 lbs.) 9U expansion module chassis (empty) 29.48 kg (65.0 lbs.) Table 1-7. Power specifications for a maximum configuration of the library Measurement Power Specification 5U control module 9U expansion module Voltage...
Page 44: Supported Servers, Operating Systems, And Software
Interoperability Matrix. Supported Device Drivers Device drivers are included on a CD-ROM in the ship group for the library. IBM maintains the latest levels of device drivers and driver documentation for the library on the Internet. You can use one of the following procedures to access this material.
Page 45 v HP-UX v LINUX v Solaris v Windows ® ™ Note: The device driver for the AS/400 server and System i server is included ® in the OS/400 operating system. For more information about device drivers, refer to any of the preceding directories.
Page 46 1-20 TS3310 Tape Library Setup and Operator Guide...
Page 47: Chapter 2. Installation Planning
(dissimilar) or homogeneous (similar) applications. Some applications (and some servers) do not allow for sharing a library between systems. Configurations can be created that enable the library to process commands from multiple heterogeneous applications (such as an IBM ™ ®...
Page 48: Using Multiple Logical Libraries For Library Sharing
® Note: Microsoft Windows 2000 and Microsoft Windows 2003 Removable Storage Manager (RSM) does not support multiple control paths within a logical library. IBM recommends that RSM be disabled to use this feature. TS3310 Tape Library Setup and Operator Guide...
Page 49: Using Multiple Control Paths For System I
Data Path Failover and Load Balancing exclusively supports native Fibre Channel Ultrium 3 Tape Drives in the library using the IBM device driver for AIX and Linux. Data Path Failover is designed to provide a failover mechanism in the IBM device driver, which enable multiple redundant paths to be configured in a SAN environment.
Page 50: Determining Scsi And Fibre Channel Ids
LUNs are invalid addresses). These devices are compatible with the SCSI-3 standard. For information about the SCSI commands for the tape drive and the library, see the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference and the IBM System Storage TS3310 Tape Library SCSI Reference.
Page 51: Fibre Channel Drive Ids
Fibre Channel Drive IDs Each Fibre Channel Ultrium Tape Drive in the library must have a Loop ID and corresponding Arbitrated Loop Physical Address (AL_PA) to communicate in a Fibre Channel topology. The table below lists the default Loop IDs and AL_PAs for each library configuration.
Page 52 Table 2-3. Valid Loop IDs and their associated AL_PAs for Ultrium Tape Drives in the library (continued) 7-bit Loop ID 8-bit AL_PA 7-bit Loop ID 8-bit AL_PA 7-bit Loop ID 8-bit AL_PA (decimal) (hexadecimal) (decimal) (hexadecimal) (decimal) (hexadecimal) X’D6’ X’88’ X’3C’...
Page 53: Choosing The Port For Your Topology And
LUNs are invalid addresses). These devices are compatible with the SCSI-3 standard. For information about the SCSI commands for the tape drive and the library, see the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference and the IBM System Storage TS3310 Tape Library SCSI Reference.
Page 54: Server Attachment
The WWN of the drive is location-dependent and not device-dependent. That is, each time that the drive is reset or powered on, the library reestablishes the WWN so that a drive in Slot x always keeps the same WWN, even if the drive is replaced.
Page 55: Recommended Maximum Quantity Of Drives
For maximum performance, multiple SCSI buses may be required (see “Using Multiple SCSI Buses”), and IBM Ultrium Tape Drives must be the only target devices that are active on the bus. Note: For maximum performance, the quantity of tape drives that you can attach to one SCSI bus is limited, and is based on the type of bus that you have and the amount of data compression achieved.
Page 56: Fibre Channel Interface
The library is supported by a wide variety of servers (hosts), operating systems, and adapters. These attachments can change throughout the product’s life cycle. To determine the latest supported attachments, visit the web at http://www.ibm.com/ storage/lto. Or, contact your IBM Sales Representative.
Page 57 The library is supported by a wide variety of servers (hosts), operating systems, and adapters. These attachments can change throughout the product’s life cycle. To determine the latest supported attachments, visit the web at http://www.ibm.com/ storage/lto. Sharing on a Storage Area Network With Storage Area Network (SAN) components, the possibilities for connecting multiple systems and multiple drives have increased.
Page 58 2-12 TS3310 Tape Library Setup and Operator Guide...
Page 59: Chapter 3. Installing A New Library In A Rack
Description module module | | | Library control module 5U Expansion module E9U (maximum 1 expansion module per desktop library) | | | Module communication terminators | | | Module-to-Module communication cable © Copyright IBM Corp. 2005, 2006...
Page 60: Shipment Contents
Table 3-1. Shipment contents (continued) Number Number for for each each control expansion Description module module Power cord for each primary power supply (If you are installing your library in a rack, you will need Feature Code 9848, Rack Power Distribution Unit (PDU) power cord.) | | | Power cord for each redundant power supply (if ordered) | | |...
Page 61: Library With Internal Packaging Material
Figure 3-1. Library with internal packaging material Note: Failure to remove all internal packaging material before powering ON the library will result in damage to your library. a. Cut the plastic tie ( 1 in Figure 3-1) across the top of the picker packaging material.
Page 62: Yellow Ribbon-Like Packing Pieces
c. Remove the plastic tie pieces. The tie should be threaded under a raised metal loop on each side of the library floor. It may be necessary to cut the tie in more than one place to remove it from the metal loops. **FOR RELEASE 3: Does this come with plastic ties or velcro straps?** 5.
Page 63: Reducing Weight
Figure 3-3. Library packaging material pieces Reducing Weight For weight reduction, remove the following components from each unit that must be moved for installation: v Power supplies v Drive sleds Important: Because of the weight of a multi-module library, it is strongly recommended that you install it in the lowest position in a rack.
Page 64: Removing A Drive Sled
Figure 3-4. Power Supply For each installed power supply: 1. Loosen the two thumb screws ( 2 in Figure 3-4) on the power supply by turning them counterclockwise. 2. To remove the power supply, grasp the handle ( 1 in Figure 3-4) and slowly pull it toward you, while supporting it from underneath.
Page 65: Preparing The Library Module(S) For Installation
Figure 3-5. SCSI Drive Sled (detail) For each installed drive: 1. Loosen the two thumb screws ( 2 in Figure 3-5) that hold the drive sled in place by turning them counterclockwise. 2. To remove the drive sled, grasp the handle ( 5 in Figure 3-5) and slowly pull it toward you, while supporting the drive sled from underneath.
Page 66: Transferring The Bottom Cover From The Control Module To An Expansion Module
be on the top. Refer to “Transferring the Top Cover from the Control Module to an Expansion Module” on page 3-11. If the control module is on the top of your library, you will not need to move the top cover. Transferring the Bottom Cover from the Control Module to an Expansion Module Each library comes with a bottom cover that is shipped with the control module.
Page 67: Bottom Cover Of The 5U Control Module
Figure 3-7. Bottom cover of the 5U control module 3. Remove the bottom cover from the 5U control module. Note: Ensure that the home sensor plastic piece is mounted on the inner side of the bottom cover ( 1 in Figure 3-8 on page 3-10). Chapter 3.
Page 68: Home Sensor On Inner Side Of Bottom Cover
Figure 3-8. Home sensor on inner side of bottom cover Important: Ensure that the picker lock mechanism ( 1 in Figure 3-9) is engaged as shown. This will prevent the picker mechanism from falling out of the bottom of the 5U control module when it is returned to the upright position without a bottom cover installed.
Page 69: Transferring The Top Cover From The Control
Transferring the Top Cover from the Control Module to an Expansion Module Each library comes with a top cover that is shipped with the Control Module. If you are installing an Expansion Module as the top module in a library, you must move the top cover from the Control Module to the top Expansion Module.
Page 70: Verifying Rack Mount Kit Contents
Figure 3-11. Top cover of the 5U control module 3. Remove the top cover from the 5U control module. 4. Ensure that the front and rear gear racks of both the control module and the expansion module are locked in the upper position (see 2 in Figure 3-19 on page 3-21).
Page 71: Rack Mount Kit Contents
Figure 3-12. Rack Mount Kit hardware (parts not sized proportionately in figure) Table 3-2. Rack Mount Kit contents Quantity* Description Centering nuts: v 8 for racks with round holes ( 1 in Figure 3-12) v 8 for racks with square holes ( 2 in Figure 3-12) Black thumb nuts ( 5 in Figure 3-12) Rack ears ( 6 and 7 in Figure 3-12) Rack ear screws ( 8 in Figure 3-12)
Page 72: Identifying The Location In The Rack
Table 3-3. Additional Rack Hardware Kit contents (included with each expansion module) Quantity Description Clip/Cage nuts: v 4 clip nuts for racks with round holes ( 3 in Figure 3-12 on page 3-13) v 4 cage nuts for racks with square holes ( 4 in Figure 3-12 on page 3-13) Rack ears ( 6 and 7 in Figure 3-12 on page 3-13): Rack ear screws ( 8 in Figure 3-12 on page 3-13): Important:...
Page 73 5U CM 5U CM 5U CM 9U EM 9U EM 9U EM 9U EM 5U CM 9U EM (Desktop or Rack Mount) 9U EM 9U EM 5U CM 9U EM 9U EM 9U EM (Rack Mount only) Figure 3-13. Recommended library configurations Note: Before beginning the rack installation of your library, read the information on Rack Safety in the Safety and Environmental Notices chapter.
Page 74: Eia Identification And Rail Stud Locations
Required Rack Required Number of Required Rack Library Space in EIAs Rack Holes Space Expansion Module 9 EIAs (9U) 40 cm (15.75 inches) The rails ( 9 in Figure 3-12 on page 3-13) in the Rack Mount Kit will be used to support the bottom unit of your library, and require 5 EIAs (or 15 holes) of vertical rack space.
Page 75: Eia Identification And Rail Stud Locations For Rear Vertical Rack Rails
Figure 3-15. EIA identification and rail stud locations for REAR vertical rack rails 3. Install clip nuts ( 3 in Figure 3-12 on page 3-13) for vertical rack rails with round holes or cage nuts ( 4 in Figure 3-12 on page 3-13) for vertical rack rails with square holes in the front rack rails in the marked positions.
Page 76: Installing The Rails
Figure 3-16. EIA identification and rail stud locations on vertical rack rails for expansion modules 5. Install clip nuts ( 3 in Figure 3-12 on page 3-13) for vertical rack rails with round holes or cage nuts ( 4 in Figure 3-12 on page 3-13) for vertical rack rails with square holes in the front rack rails in the marked positions.
Page 77: Rails Installed In Rack (Front View)
Figure 3-17. Rails installed in rack (front view) 3-19 Chapter 3. Installing A New Library in a Rack...
Page 78: Rails Installed In Rack (Rear View)
Figure 3-18. Rails installed in rack (rear view) 1. Collapse the rail ( 1 in Figure 3-18). Loosen the nut ( 2 in Figure 3-18), if necessary. The nut should be finger tight. 2. Put a centering nut on each rail stud (two studs on the front edge of each rail; two studs on the back edge of each rail) and finger-tighten (The flat side of the centering nut should be against the flange of the rail when properly installed.).
Page 79: Installing The Bottom Library Module In A Rack
v Top hole of the first EIA (see Figure 3-14 on page 3-16) v Top hole of the second EIA in the vertical rack rails (see Figure 3-14 on page 3-16) 6. Repeat this procedure for the other rail. Installing the Bottom Library Module in a Rack After you’ve prepared the modules for installation, start with the module that will be at the bottom of the library.
Page 80: Sling Handles Folded Properly
Figure 3-20. Sling handles folded properly 3. Slide the module partially onto the rail shelves in the rack. 4. Continue to support the library module from the front while you remove the sling. 5. Push the module into the rack until it contacts the flange on the rear of each rack mount rail.
Page 81: Installing Additional Modules In Your Library Configuration
Figure 3-21. Rear flange and thumb screw on rack rail Installing Additional Modules in Your Library Configuration Once you have the bottom module installed, add additional modules to your library. 1. If you are installing a 5U control module, ensure that the picker assembly lock mechanism ( 1 in Figure 3-22 on page 3-24) is engaged as shown.
Page 82: Picker Assembly Lock Mechanism
Figure 3-22. Picker assembly lock mechanism 2. IMPORTANT: Ensure that the front and rear gear racks are locked in the upper position (see 2 in Figure 3-19 on page 3-21). 3. Ensure that the module-to-module alignment pin ( 1 in Figure 3-23 on page 3-25) is in the raised position.
Page 83: Module-To-Module Alignment Pin And Front
Figure 3-23. Module-to-Module alignment pin and front thumb screw 4. With a person on each side of the module, lift the module with the sling provided (see Figure 3-24 on page 3-26 to see how the sling handles should be folded).
Page 84: Thumb Screw
Figure 3-24. Sling 5. Slide the module partially on top of the already installed module(s). 6. Continue to support the library module from the front while you remove the sling. 7. Open the I/O Station door then the Access Door of the upper module to expose the alignment pin behind the Access Door.
Page 85: Installing The Rack Ears
Figure 3-25. Rear thumb screws 13. IMPORTANT: Lower the gear racks into the down (operating) position. See 1 in Figure 3-19 on page 3-21. 14. Repeat this procedure for each module in your library. 15. Store the installation lifting sling in a secure location for possible future use. Installing the Rack Ears Install rack ears on the front of each module of a library to secure the module on the rack shelves.
Page 86: Enabling The Picker Assembly
Figure 3-26. Installing the rack ears on a control module a. At the bottom right of the I/O Station position on each library module, there is a slot ( 2 in Figure 3-26). Insert the right rack ear ( 1 in Figure 3-26 and 7 in Figure 3-12 on page 3-13) into the slot.
Page 87: Installing Library Components Removed For Weight Reduction
1. IMPORTANT: Ensure that the front and rear gear racks are in the down (operating) position (see 1 in Figure 3-19 on page 3-21). 2. Feel the junction of the gear racks between each library module, front and rear. Ensure that there are no gaps between the gear racks before you release the picker assembly lock mechanism.
Page 88: Replacing A Drive Sled
Replacing a Drive Sled Attention: NEVER install a drive sled when a cartridge is in the drive in the eject position. Remove the cartridge first. Figure 3-28. Control Module Drive Sled 1. Align the drive sled with the guide rails and guide slots along the tracks ( 3 in Figure 3-29).
Page 89: Replacing A Power Supply
Figure 3-30. Tape Drive (detail) 3. Tighten the two thumb screws ( 2 in Figure 3-30) that hold the drive sled in place by turning them clockwise. 4. Repeat this procedure for all drives to be re-installed in the library. Replacing a Power Supply 3-31 Chapter 3.
Page 90: Cabling The Library
Figure 3-31. Control Module Power Supply 1. Replace the power supply component by sliding it into the power supply slot. First, grasp the handle ( 1 in Figure 3-31) while supporting the power supply component from underneath. Then, line up the power supply component with the guides in the power supply slot, and carefully push it into the library.
Page 91: Cabling With Scsi Cables
Figure 3-32. Cabling of a 5U library with fibre drives Module communication Power cord terminator Ethernet cable (customer Fibre drive cable supplied) Module communication terminator 1. Install the upper module communication terminator ( 3 in Figure 3-32). 2. Install the lower module communication terminator ( 1 in Figure 3-32). 3.
Page 92: Cabling Of A 14U Library Containing
Figure 3-33. Cabling of a 14U library containing multiple SCSI drives Module communication SCSI drive-to-host cable terminator Module-to-module Power cord (upper module) communication cable Ethernet cable (customer Power cord (lower module) supplied) Module communication SCSI drive-to-host cable terminator SCSI terminators 1.
Page 93: Cabling With Fibre Channel Drives
v For each SCSI drive, connect one end of a SCSI cable to the lower receptacle of each SCSI drive ( 6 in Figure 3-33 on page 3-34), then connect the other end of the cable tothe host. v If you prefer to daisy-chain your SCSI drives: a.
Page 94: Cabling With Fibre Channel Drives
Figure 3-34. Cabling with Fibre Channel drives Module communication Power cord (upper module) terminator Module-to-module Power cord (middle module) communication cable Ethernet cable (customer SCSI drive-to-host cable supplied) Module communication Power cord (lower module) terminator SCSI terminators SCSI drive-to-host cable SCSI and Fibre Channel drives can reside in the same library;...
Page 95: Powering On The Library
2. Install one end of one of the module-to-module communication cable in the lower receptacle of the upper module of your library, then install the other end in the upper receptacle of the middle module of your library ( 2 in Figure 3-34 on page 3-36).
Page 96 3-38 TS3310 Tape Library Setup and Operator Guide...
Page 97: Chapter 4. Installing A New Standalone Library On A Desktop
3. Verify the contents of your shipment. Table 4-1. Shipment contents Number Number for for each each control expansion Description module module | | | Library control module 5U Expansion module E9U (maximum 1 expansion module per desktop library) © Copyright IBM Corp. 2005, 2006...
Page 98 Table 4-1. Shipment contents (continued) Number Number for for each each control expansion Description module module | | | Module communication terminators | | | Module-to-Module communication cable Power cord for each primary power supply (If you are installing your library in a rack, you will need Feature Code 9848, Rack Power Distribution Unit (PDU) power cord.) | | | Power cord for each redundant power supply (if ordered)
Page 99: Library With Internal Packaging Material
Figure 4-1. Library with internal packaging material Note: Failure to remove all internal packaging material before powering ON the library will result in damage to your library. a. Cut the plastic tie ( 1 in Figure 4-1) across the top of the picker packaging material.
Page 100: Yellow Ribbon-Like Packing Pieces
c. Remove the plastic tie pieces. The tie should be threaded under a raised metal loop on each side of the library floor. It may be necessary to cut the tie in more than one place to remove it from the metal loops. **FOR RELEASE 3: Does this come with plastic ties or velcro straps?** 5.
Page 101: Reducing Weight
Figure 4-3. Library packaging material pieces Reducing Weight For weight reduction, remove the following components from each unit that must be moved for installation: v Power supplies v Drive sleds Important: Because of the weight of a multi-module library, it is strongly recommended that you install it in the lowest position in a rack.
Page 102: Removing A Drive Sled
Figure 4-4. Power Supply For each installed power supply: 1. Loosen the two thumb screws ( 2 in Figure 4-4) on the power supply by turning them counterclockwise. 2. To remove the power supply, grasp the handle ( 1 in Figure 4-4) and slowly pull it toward you, while supporting it from underneath.
Page 103: Choosing A Desktop Configuration
Figure 4-5. SCSI Drive Sled (detail) For each installed drive: 1. Loosen the two thumb screws ( 2 in Figure 4-5) that hold the drive sled in place by turning them counterclockwise. 2. To remove the drive sled, grasp the handle ( 5 in Figure 4-5) and slowly pull it toward you, while supporting the drive sled from underneath.
Page 104: Transferring The Bottom Cover From The Control
5U CM 5U CM 5U CM 9U EM 9U EM 9U EM 9U EM 5U CM 9U EM (Desktop or Rack Mount) 9U EM 9U EM 5U CM 9U EM 9U EM 9U EM (Rack Mount only) Figure 4-6. Recommended desktop library configurations The control module is shipped with a top and a bottom cover for the library.
Page 105 Figure 4-7. Picker locking mechanism 2. Turn the 5U control module on its side and remove the 5 - T10 Torx bottom cover screws ( 1 in Figure 4-8 on page 4-10). Important: DO NOT loosen or remove the screw holding the home sensor ( 2 in Figure 4-8 on page 4-10).
Page 106: Bottom Cover Of The 5U Control Module
Figure 4-8. Bottom cover of the 5U control module 3. Remove the bottom cover from the 5U control module. Note: Ensure that the home sensor plastic piece is mounted on the inner side of the bottom cover ( 1 in Figure 4-9 on page 4-11). 4-10 TS3310 Tape Library Setup and Operator Guide...
Page 107: Home Sensor On Inner Side Of Bottom Cover
Figure 4-9. Home sensor on inner side of bottom cover Important: Ensure that the picker lock mechanism ( 1 in Figure 4-10) is engaged as shown. This will prevent the picker mechanism from falling out of the bottom of the 5U control module when it is returned to the upright position without a bottom cover installed.
Page 108: Installing Library Foot Pads
Installing Library Foot Pads For a desktop installation, foot pads must be installed on the bottom module of your library. To install the library foot pads: 1. Being very careful, lay the module on its side. 2. Using a #2 Phillips screwdriver, install the foot pads on the bottom of the library chassis.
Page 109 Figure 4-12. Picker locking mechanism 2. Remove the 4 - #2 Phillips top cover screws ( 1 in Figure 4-13 ). Figure 4-13. Top cover of the 5U control module 3. Remove the top cover from the 5U control module. 4-13 Chapter 4.
Page 110: Installing Additional Modules In Your Library
4. Ensure that the front and rear gear racks of both the control module and the expansion module are locked in the upper position (see 2 in Figure 3-19 on page 3-21). 5. Install the top cover, using the T10 Torx screws. Installing Additional Modules in Your Library Configuration Once you have the bottom module installed, add additional modules to your library.
Page 111: Module-To-Module Alignment Pin And Front Thumb Screw
Figure 4-15. Module-to-Module alignment pin and front thumb screw 4. With a person on each side of the module, lift the module with the sling provided (see Figure 4-16 on page 4-16 to see how the sling handles should be folded).
Page 112 Figure 4-16. Sling 5. Slide the module partially on top of the already installed module(s). 6. Continue to support the library module from the front while you remove the sling. 7. Open the I/O Station door then the Access Door of the upper module to expose the alignment pin behind the Access Door.
Page 113: Enabling The Picker Assembly
Figure 4-17. Rear thumb screws 13. IMPORTANT: Lower the gear racks into the down (operating) position. See 1 in Figure 3-19 on page 3-21. 14. Repeat this procedure for each module in your library. 15. Store the installation lifting sling in a secure location for possible future use. Enabling the Picker Assembly Important: Picker assembly damage or library accessor errors can occur if the front or rear gear racks are not engaged properly.
Page 114: Installing Library Components Removed For Weight Reduction (For Rack Installations Only)
Figure 4-18. Releasing the picker assembly lock mechanism 4. Release the picker assembly and observe it as it slowly drops to the bottom of the library. It should move smoothly as it travels from one module into the other. Note: If the picker jumps or bumps noticeably as it travels from one module into the other, an error is likely to occur when the library is powered on.
Page 115: Control Module Drive Sled
Figure 4-19. Control Module Drive Sled 1. Align the drive sled with the guide rails and guide slots along the tracks ( 3 in Figure 4-20). Figure 4-20. Guide rails and guide slots inside a drive slot 2. Grasp the handle ( 5 in Figure 4-21 on page 4-20) and slowly slide the drive sled into the drive slot, while supporting the drive sled from underneath.
Page 116: Replacing A Power Supply
Figure 4-21. Tape Drive (detail) 3. Tighten the two thumb screws ( 2 in Figure 4-21) that hold the drive sled in place by turning them clockwise. 4. Repeat this procedure for all drives to be re-installed in the library. Replacing a Power Supply 4-20 TS3310 Tape Library Setup and Operator Guide...
Page 117: Cabling The Library
Figure 4-22. Control Module Power Supply 1. Replace the power supply component by sliding it into the power supply slot. First, grasp the handle ( 1 in Figure 4-22) while supporting the power supply component from underneath. Then, line up the power supply component with the guides in the power supply slot, and carefully push it into the library.
Page 118: Cabling With Scsi Cables
Figure 4-23. Cabling of a 5U library with fibre drives | | | Module communication Power cord terminator Ethernet cable (customer Fibre drive cable supplied) Module communication terminator 1. Install the upper module communication terminator ( 3 in Figure 4-23). 2.
Page 119: Cabling Of A 14U Library Containing
Figure 4-24. Cabling of a 14U library containing multiple SCSI drives | | | Module communication SCSI drive-to-host cable terminator Module-to-module Power cord (upper module) communication cable Ethernet cable (customer Power cord (lower module) supplied) Module communication SCSI drive-to-host cable terminator | | | | SCSI terminators...
Page 120: Cabling With Fibre Channel Drives
v For each SCSI drive, connect one end of a SCSI cable to the lower receptacle of each SCSI drive ( 6 in Figure 4-24 on page 4-23), then connect the other end of the cable tothe host. v If you prefer to daisy-chain your SCSI drives: a.
Page 121 Module communication Power cord (upper module) terminator Module-to-module Power cord (middle module) communication cable Ethernet cable (customer SCSI drive-to-host cable supplied) Module communication Power cord (lower module) terminator SCSI terminators SCSI drive-to-host cable SCSI and Fibre Channel drives can reside in the same library; however, they can not reside in the same logical library.
Page 122: Powering On The Library
2. Install one end of one of the module-to-module communication cable in the lower receptacle of the upper module of your library, then install the other end in the upper receptacle of the middle module of your library ( 2 in Figure 4-25 on page 4-25).
Page 123: Chapter 5. Configuration Planning
The network settings set the connectivity of the library to the network. The connection allows the administrative user to transfer information while managing the library on the network. Administrative users can modify the network settings from the Operator Panel only. © Copyright IBM Corp. 2005, 2006...
Page 124: Applying A License Key
Note: Make sure that the library is connected to the network before modifying network settings. To modify network settings, you need to provide the data for the following fields: v Library Name is the network name you want to assign to the library. The library name can be up to a maximum of twelve characters long.
Page 125: Host-Based Cleaning Of A Drive
Host-based Cleaning of a Drive Backup applications or archive firmware applications use different techniques to automate the process of cleaning drives. These tools specify cleaning cycles based on cycle counts of the drive, drive requests, or regularly scheduled intervals. The cleaning process itself requires certain considerations: v Cleaning cartridges must be labeled with a volume serial number.
Page 126: Working With Logical Libraries
communicate with a tape drive at a specific SCSI ID, but that SCSI ID might already have been configured for use in another logical library. Note: SCSI tape drives use SCSI IDs that are limited to a numerical value between 0-15.
Page 127: Manually Creating Logical Libraries
Note: On the Web User Interface, all logical libraries must be deleted for the Automatic button to appear. If the Automatic button does not appear, delete all existing logical libraries. Manually Creating Logical Libraries Every logical library must have at least one drive and one storage slot assigned to it.For example, if the library has two tape drives and 12 slots available, the maximum number of logical libraries that can be created is two.
Page 128: Working With User Accounts
disruption of library operations. Administrative users must manually change the logical library mode to online or offline from the Operator Panel or the Web User Interface (UI). Details on changing logical library modes include: v The default logical library mode is online. v When you access these screens, only logical libraries accessible by the user appear.
Page 129: Modifying User Accounts
Modifying User Accounts After a user account has been initially created, the account settings, such as the password, privilege level, and logical library access, can be modified at any time by an administrative user. Note: User account passwords are limited to 6-12 alphanumeric characters. To modify user accounts, you need to provide information for the following fields: v User Name is the login name of the user account you are creating.
Page 130 TS3310 Tape Library Setup and Operator Guide...
Page 131: Chapter 6. User Interfaces
(CM). The user interface appears on the touchscreen LCD display of the Operator Panel for executing basic library management functions. Audible feedback, such as ″key click″ sounds, are generated when a user touches a button on the touchscreen. © Copyright IBM Corp. 2005, 2006...
Page 132: Common Operator Panel Elements
Common Operator Panel Elements Figure 6-1. Operator Panel common header elements and subsystem status buttons Common Header Elements All Operator Panel screens (except for the Login screen) contain the following common elements in the header: v Home ( 1 in Figure 6-1) - displays the default Capacity View screen. v Help ( 2 in Figure 6-1) - context-sensitive help for the associated page v Logout ( 3 in Figure 6-1) - ability to log out System Summary and Subsystem Status...
Page 133: Keyboards
Keyboards When a user touches a text box requiring data entry, a keyboard screen appears. Either the alphabetic or numeric keyboard appears, depending on the type of input field. All alphabetic character entries are lower case. The text box appears at the top of the screen and the number/characters appear as they are entered.
Page 134: Home Page
Home Page The Home Page screen provides tabular data on the capacity of the various areas of the library. Use this screen to see a quick summary of the capacity of the selected logical library based on a user login. Figure 6-3.
Page 135: Setup Menu Screen
Figure 6-4. Setup menu screen v The Operations menu consists of commands that enable you to change the library’s mode of operations, import and export cartridges, load and unload drives, move media, and shutdown/restart the library. Figure 6-5. Operations menu screen v The Tools menu consists of commands that you can use to maintain your library such as viewing operator interventions, capturing the library snapshot, identifying ports, and updating firmware using an FMR (Firmware) cartridge.
Page 136: Tools Menu Screen
Figure 6-6. Tools menu screen The following figure is a menu tree showing all functions available from the Operator panel interface. TS3310 Tape Library Setup and Operator Guide...
Page 137: Web User Interface (Ui)
Setup Operations Tools Setup Wizard Move Media Operator Interventions Insert Media Drive Mgmt Create Logical Library Delete Logical Library Remove Media Drive Info Create Users Insert Cleaning Media About Library Modify Users Remove Cleaning Media Service Cleaning Slots Internal Network Logical Library Mode I/O Station Slots Load Drive...
Page 138: Common Header Elements
authentication (the login and password are stored on a server, and the user must specify the LDAP domain name). If LDAP access is disabled, the LDAP options will not appear on the login screen. Common Header Elements All Operator Panel screens (except for the Login screen) contain the following common elements in the header: v Help - context-sensitive help for the associated page v Logout - ability to log out...
Page 139: User Privileges
Table 6-1. Menus available from the Web User Interface (continued) SNMP SNMP Traps Network Save/Restore Configuration ─ Manage Access Users Set Session Timeout LDAP ─ Service Library Operator Interventions Capture Library Log Capture Drive Log View/Update Library Firmware Levels View/Update Drive Firmware Levels Shutdown/Restart Library User Privileges User privilege levels are manually assigned to user accounts created within the...
Page 140: Control Panel Commands And Access
Table 6-2. Control Panel Commands and Access. (″X″ if access allowed; ″–″ if access not allowed) Menu Command Administrative User User Setup Setup Wizard — Create Logical Libraries — Delete Logical Libraries — Create Users — Modify Users — Cleaning Slots —...
Page 141: Web User Interface Menu Commands And Access
Table 6-3. Web User Interface Menu Commands and Access. (″X″ if access allowed; ″–″ if access not allowed) Menu Command Administrative User User Monitor System System Summary Library Map Logged In Users — Network Settings Manage Cartridges Data Cartridges Cleaning Cartridges I/O Station Lock/Unlock I/O Station —...
Page 142 Table 6-3. Web User Interface Menu Commands and Access (continued). (″X″ if access allowed; ″–″ if access not allowed) Menu Command Administrative User User Operator Interventions — Capture Library Log — Capture Drive Log — View/Update Library — Firmware Level View/Update Drive —...
Page 143: Chapter 7. Configuring The Library
If necessary, you can cancel out of the Setup Wizard on the Operator Panel and begin using the library locally with the default settings in place. If you accept the default network configuration settings, you will not be able to access the © Copyright IBM Corp. 2005, 2006...
Page 144: Step 1: Log In To The Operator Panel
library remotely from the Web User Interface. You can, however, return to the Setup Wizard at any time and modify network and other settings. Important: Use the Appendix D, “Library Configuration Form,” on page D-1 to record all library settings. At this time, there is no way to electronically save and restore library settings.
Page 145: Step 2: Access The Setup Wizard
Step 2: Access the Setup Wizard Important: If at any point you touch Cancel while in the Setup Wizard, the Setup Wizard: Cancel screen appears. The screen is dynamically updated to indicate what the current configuration of the library is, including any settings that have been applied thus far in the Wizard.
Page 146: Step 5: Enter License Keys
Note: Each IP address consists of four sets of numbers (″octets″) separated by periods. Do not use ″0″ in the last octet of the address because it will reset the Gateway to the original address set at the factory. v Subnet Mask - the IP address of the subnetwork 7.
Page 147: Step 7: Assign I/O Station Slots
1. Touch Yes. 2. Using the up and down arrows, choose the number of cleaning slots you would like to assign in your library. 3. Touch Next to continue. Step 7: Assign I/O Station Slots Read “Configuring I/O Stations” on page 5-3 before beginning this step. The library has six I/O Station slots assigned as a default.
Page 148: Step 10: Insert Cleaning Cartridge(S)
2. If you enabled NTP, enter the IP address of at least one system on your network. This is the system that will be used to set the library’s time and date. 3. If you disabled NTP, manually enter the current date and time by touching each square and entering the current value.
Page 149: Step 12: Register For My Support
Enter your user name and password on the Appendix D, “Library Configuration Form,” on page D-1. IBM recommends that you update library and drive firmware when new levels become available. v For instruction on updating library and drive firmware, see “Updating Library Firmware”...
Page 150 TS3310 Tape Library Setup and Operator Guide...
Page 151: Chapter 8. Operating Procedures
Cartridges “Inserting Data Cartridges” on page 8-17 “Removing a Data Cartridge” on page 8-17 “Moving Data Cartridges” on page 8-18 “Inserting a Cleaning Cartridge” on page 8-18 “Removing a Cleaning Cartridge” on page 8-18 © Copyright IBM Corp. 2005, 2006...
Page 152: Library And Logical Libraries
Library and Logical Libraries The following sections give information on operating procedures related to the library or logical libraries within your library. Viewing System Information From the Web User Interface: Monitor System → System Summary This menu item gives information on the overall health of the library, as well as, the current assignment of I/O slots, drives, cleaning cartridge slots, and storage slots.
Page 153: Creating Logical Libraries
v I/O - tests the open/close and lock/unlock sensors of the I/O Station doors (see “DR011: I/E (I/O Station) Lock Diagnostic (a Library Verify Test)” on page 11-38) v Bar code - tests the ability of the bar code scanner to read an internal library bar code (see “DR007: Bar Code Scanner Diagnostic (a Library Verify Test)”...
Page 154: Assigning Cleaning Slots
Assigning Cleaning Slots From the Operator Panel: Setup → Cleaning Slots From the Web User Interface: Manage Library → Cleaning Slots Use this menu item to designate slots for cleaning cartridges in your library and automatically enable the AutoClean function. All cleaning cartridges must have ″CLNxxx″...
Page 155: Modifying/Deleting User Accounts
Enter all user IDs and passwords on the Appendix D, “Library Configuration Form,” on page D-1. Modifying/Deleting User Accounts From the Operator Panel: Setup → Modify Users From the Web User Interface: Manage Access → Users An administrative user can use this menu item to modify or delete any user account.
Page 156: Setting Dns Parameters
From the Operator Panel: Tools → DNS Domain Name System (DNS) is an keyword-based redirection service that translates text-based location names (such as www.ibm.com) to numeric IP addresses (such as 123.456.78.99). Before you can use DNS names within the library, you must specify the numeric IP address of the server that performs this translation.
Page 157: Resetting The Library Control Blade Ip Address
It is recommended that you select ″Low″ if you need to be notified of all RAS Operator’s Interventions. 4. Click OK. 5. Check to make sure that the email address you provided is enabled for notification. 6. Select the Outgoing Server (SMTP) from Library Task → Settings. 7.
Page 158 Version Simple Network Management Protocol (SNMP) is a set of protocols for managing complex networks. SNMP works by sending messages, called protocol data units (PDUs), to different parts of a network. Agents, which are SNMP-compliant devices, store data about themselves in Management Information Bases (MIBs) and return this data to the SNMP requesters, such as the host’s monitoring application.
Page 159: Configuring The Library For Remote Access
Note: If you are using SNMP v3, your login password must be 8 characters long or greater. Configuring the Library for Remote Access From the Operator Panel: Setup → Network Config You must configure your library’s network before you can use the remote Web User Interface.
Page 160 Restart shuts down and restarts the library’s operating system and firmware. When performing a restart, the library finishes all active commands received from the host application and does not process any new commands. The library shuts down all logical libraries and restarts them during the reboot. In addition, the library performs an inventory of cartridges, tape drives, and slots during a reboot.
Page 161: Viewing Error Messages
Viewing Error Messages From the Operator Panel: Tools → Operator Interventions This menu item provides a method for managing any logged service action tickets. If no logged service action tickets are on file, the following message is displayed: ″No operator interventions were found.″ Capturing a Library Snapshot From the Web User Interface: Service Library →...
Page 162: Locking/Unlocking The I/O Station
3. Browse to the file on your computer, select the ″.tgz″ file that was downloaded from the IBM web site, then click Update Library Firmware. The Web User Interface will indicate that the operation has completed. This means that the firmware file has been successfully moved from the host computer to the library.
Page 163: Updating Drive Firmware
The tool scans the SCSI bus and will find and display for selection all IBM LTO devices. The tool will not display and allow for selection any non-IBM device.
Page 164 4. Select the drive(s) to be updated. 5. Browse to the file on your computer, select the ″.tgz″ file that was downloaded from the IBM web site, then click Yes to begin. Updating Drive Firmware Using a Firmware (FMR) Cartridge A firmware (FMR) cartridge is a blank tape cartridge that is used to transfer updated drive firmware code to the library.
Page 165: Drives
For instructions about updating firmware from a server that uses an IBM tape device driver, refer to the IBM Ultrium Device Drivers Installation and User’s Guide. To update firmware from a server that uses a non-IBM tape device driver, refer to the documentation for that device.
Page 166: Taking A Drive Offline/Online
This menu item enables you to choose the drive to unload from a list of loaded drives. The cartridge being unloaded from the drive will be returned to its designated storage slot. Taking a Drive Offline/Online From the Operator Panel: Operations → Change Drive Mode From the Web User Interface: Manage Drives →...
Page 167: Capturing A Drive Dump
Use this menu item to modify the port setting of Fibre Channel drives installed in your library. For more information, see “Supported Topologies” on page 2-6. Capturing a Drive Dump To capture a drive dump, use the ITDT tool or the Web User Interface . For more information, see “Using the ITDT SCSI Firmware Update, Dump Retrieval and Drive Test Tool”...
Page 168: Moving Data Cartridges
A data cartridge is removed from a storage slot to the I/O Station. Before the same data cartridge can be inserted into another logical library, it must be moved from one I/O Station slot to another and then assigned to a different logical library. For information on inserting a data cartridge, see “Inserting Data Cartridges”...
Page 169 To replace an expired cleaning cartridge, refer to “Inserting a Cleaning Cartridge” on page 8-18. All cleaning cartridges must have ″CLNxxx″ as part of its bar code in order for the library’s bar code scanner to recognize it as a cleaning cartridge. 8-19 Chapter 8.
Page 170 8-20 TS3310 Tape Library Setup and Operator Guide...
Page 171: Chapter 9. Using Ultrium Media
“Disposing of Tape Cartridges” on page 9-17 “Ordering Media Supplies” on page 9-18 To ensure that your IBM Ultrium Tape Drive conforms to IBM’s specifications for reliability, use only IBM LTO Ultrium tape cartridges. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge cannot be interchanged with the media used in other IBM non-LTO Ultrium tape products.
Page 172: Cartridge Compatibility
This process continues until all tracks are written and the cartridge is full, or until all data is written. Figure 9-1. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge LTO cartridge memory (cut-away...
Page 173: Capacity Scaling
Certain built-in security measures help ensure that the data written on a WORM cartridge does not become compromised, for example: v The format of an IBM Ultrium 3 400 GB WORM Tape Cartridge is unlike that of standard read/write media. This unique format prevents a drive that lacks WORM-capable firmware from writing on a WORM tape cartridge.
Page 174: Worm Media Errors
To remove a cleaning cartridge from its designated cleaning slot, export it from the library. The IBM Cleaning Cartridges are valid for 50 uses. The cartridge’s LTO-CM chip tracks the number of times that the cartridge is used. Cartridge Memory Chip (LTO-CM)
Page 175: Bar Code Label Requirements For Ultrium
Tape cartridges can be ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see “Ordering Media Supplies” on page 9-18. The bar code for usage in IBM tape libraries must meet predefined specifications. They include (but are not limited to):...
Page 176: Guidelines For Using Bar Code Labels
Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. v Do not reuse a label or reapply a used label over an existing label.
Page 177: Write-Protect Switch
Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines: v Do not drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the leader pin is properly seated in the pin-retaining spring clips in Figure 9-8 on page 9-11).
Page 178: Provide Training
v Do not stack more than six cartridges. v Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape unusable. Provide Training v Post procedures that describe proper media handling in places where people gather. v Ensure that anyone who handles tape has been properly trained in handling and shipping procedures.
Page 179: Provide Proper Acclimation And Environmental Conditions
– Double-box the cartridge (place it inside a box, then place that box inside the shipping box) and add padding between the two boxes (see Figure 9-6). Figure 9-6. Double-boxing tape cartridges for shipping Provide Proper Acclimation and Environmental Conditions v Before using a cartridge, let it acclimate to the normal operating environment for 1 hour.
Page 180: Examples Of Cartridge Problems
Perform the following steps: 1. Look for cartridge mishandling. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning a Leader Pin” on page 9-11). Then, immediately use data recovery procedures to minimize chances of data loss.
Page 181: Repositioning A Leader Pin
If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than seven meters (23 feet) of leader tape.) The sections...
Page 182: Placing The Dislodged Leader Pin Into The Correct Position
Figure 9-9. Placing the dislodged leader pin into the correct position. The cartridge door is open to show the leader pin. 2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the pin-retaining spring clips ( in Figure 9-9).
Page 183: Reattaching A Leader Pin
Figure 9-11). Leader pins and C-clips. Figure 9-11. Leader Pin Reattachment Kit Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both.
Page 184: Attaching The Leader Pin Attach Tool To The Cartridge
Figure 9-12. Attaching the leader pin attach tool to the cartridge. To hold the cartridge door open, hook the tool into the door and pull the tool back. 2. To find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( in Figure 9-13 on page 9-15) to the cartridge’s hub 2 by fitting the tool’s teeth between the teeth of the hub.
Page 185 Figure 9-13. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool clockwise to see the end of the tape, then turn it counterclockwise to bring the tape to the cartridge door. 5. On the leader pin ( in Figure 9-14), locate the open side of the C-clip ( in Figure 9-14).
Page 186: Attaching The Leader Pin To The Tape
Note: Use care to ensure that the tape is centered over the leader pin. Failure to properly center the tape on the pin will cause the repaired cartridge to fail. When the tape is properly centered, a 0.25-mm (0.01-in.) gap exists on both sides of the pin.
Page 187: Environmental And Shipping Specifications For Tape Cartridges
Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge, acclimate it to the operating environment for a minimum of24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the cartridge was exposed).
Page 188: Ordering Media Supplies
Supply Item Methods of Ordering IBM TotalStorage LTO Ultrium 400 GB Data v Order the cartridge from your IBM Sales Representative or any Cartridge authorized IBM Business Partner by specifying Machine Type 3589 Model 009. Specify the VOLSER characters that you want.
Page 189: Ordering Bar Code Labels
The IBM TotalStorage Tape Drive does not require cartridge bar code labels. Ifyou use your data cartridges or cleaning cartridges in an IBM tape library product, you may need cartridge bar code labels if your tape library product requires them. You can order these labels separately from the IBM Data Cartridges and Cleaning Cartridges.
Page 190 Table 9-6. Authorized suppliers of custom bar code labels (continued) In America In Europe and Asia Dataware Dataware Labels Europe P.O. Box 740947 Heubergstrasse 9 Houston, TX 77274 D-83052 Bruckmuhl-Gotting U. S. A. Germany Telephone: 800-426-4844 Telephone: 49 8062-9455 http://www.datawarelabels.com/ http://www.datawarelabels.com/ NetC NetC Europe Ltd...
Page 191: Chapter 10. Troubleshooting
Before ordering a replacement CRU, ensure that the following criteria is met: v The failure is repeatable. v A dump is captured for emailing to IBM Service. – Use the ITDT tool for drive dumps. – Use the Web User Interface (Service Library → Capture Log) for library dumps.
Page 192: Operator Intervention Messages
11-1) and an explanation of what error the library encountered. You can navigate resolution details from this screen as well (see “Diagnostic Resolutions” on page 11-34). Before replacing a library component, closing a ticket, or contacting IBM Technical Support, refer to “Diagnosing a Problem” for additional help on resolving the problem.
Page 193 Problem Area If... Then... The resolution for an Before calling IBM to order a replacement CRU or to request Operator Intervention FRU replacement: suggests a CRU or FRU v Refer to Chapter 11, “Service Action Tickets (Txxx) and replacement... Diagnostic Resolutions (DRxxx),” on page 11-1 for additional information on resolving the problem.
Page 194 The procedure will direct you to the IBM web site to check for latest firmware levels. 10-4 TS3310 Tape Library Setup and Operator Guide...
Page 195 1. From the Operator Panel, select Setup → License. requiring a License Key code. 2. Re-enter the license key code. If the license key code can not be located, contact your IBM Sales Representative. Power If the power supply power 1.
Page 196: Interpreting Leds
12-13. 2. Verify that the Picker assembly is level. If it is not level, see “Contacting IBM Technical Support” on page 10-17. 3. Check for broken gear teeth on the Y motor. If there are broken teeth, see “Contacting IBM Technical Support” on page 10-17.
Page 197: Power Button Leds
Power Button LEDs Two LEDs are located to the right of the library’s power button ( ) on the front panel of the control module. Figure 10-1. Power button LEDs v Green power ON LED ( ) - When lit, this LED indicates that the library power is ON.
Page 198: Library Control Blade Leds
Figure 10-2. Library Control Blade LEDs LCB LEDs ( ) indicate status by the rate at which they blink. The color of the LED identifies the area of the component being reported. Use the following table to interpret the current status of LCB LEDs: Table 10-1.
Page 199: Tape Drive Leds
Check the firmware for the LCB and make sure that you have the most second current firmware available (visit http://www.ibm.com/storage/lto. Do not replace the LCB. It is unlikely that the LCB hardware is the source of the problem. Observe LEDs on other components before referring to “Contacting IBM Technical Support”...
Page 200: Tape Drive Activity
Figure 10-3. Tape drive LEDs Use the following table to interpret tape drive activity by observing tape drive LEDs ( in Figure 10-3). Table 10-3. Tape Drive Activity Color Represents Drive Status Green Processor v Solid ON - Drive’s main processor is not operating activity v Solid ON for 3 seconds, then blinks twice - Drive firmware is downloading...
Page 201: Power Supply Leds
Use the following table to interpret fibre channel link activity. Table 10-4. Fibre Port Link LED on Tape Drive Color Represents Fibre Port Link Status Green LIP and activity v Solid ON - Loop Initialization Protocol (LIP) has occurred. v Blinks at regular intervals - Host command/data activity is occurring.
Page 202: Picker Led
Table 10-5. Power Supply LEDs Color Represents Power Supply Status Green AC OK v Solid ON - The power supply’s AC input is above the minimum (top) requirements to operate. v Solid OFF - The power supply’s AC input is below the minimum requirements to operate.
Page 203: Checking / Reseating Cables
Figure 10-5. Picker LED Checking / Reseating Cables External Cables To check or reseat external library cables and terminators, perform the following steps: 1. Locate the cables and terminators by referring to the example figures below. Figure 10-6. Cabling of a 5U Library with SCSI Drives Module Module communication Power cord...
Page 204: Cabling Of A 14U Library With Fibre Drives
Figure 10-7. Cabling of a 14U Library with Fibre Drives Module Module communication Fibre drive-to-network cables communication terminator terminator Module-to-module Power cord (upper communication cable module) Ethernet cable Power cord (lower (customer supplied) module) 10-14 TS3310 Tape Library Setup and Operator Guide...
Page 205: Cabling Of A Multi-Module Library With Scsi And Fibre Drives
Figure 10-8. Cabling of a Multi-Module Library with SCSI and Fibre Drives Module SCSI terminators SCSI drive cables communication terminator Module-to- Power cord (Control Power cord (Expansion module Module) Module) communication cable Ethernet cable Power cord Fibre drive-to-network cable (customer (Expansion Module) supplied) Module...
Page 206: E-Mailing Logs
2. Capture a current library log. To capture a library log from the Web User Interface, select Service Library → Capture Log. 3. When requested by IBM, attach the log to an email message and send it to IBM Technical Support for further diagnosis.
Page 207: Pre-Call Checklist
Failure to return the failed part to IBM within 30 days will result in the customer being billed for the new list price. The customer is responsible for installing and setting up the CRU replacement part.
Page 208 Having this information available when you call for customer assistance will enable support personnel to resolve your problem in the most efficient manner possible. v To contact IBM Technical Support: – In the USA: 1-800-IBM_SERV (1-800-426-7378) – All other Countries/Regions: http://www.ibm.com/planetwide/ –...
Page 209: Chapter 11. Service Action Tickets (Txxx) And Diagnostic Resolutions (Drxxx)
See “Interpreting LEDs” on page 10-6 for more information. If the LEDs on all components are functioning properly, see “Contacting IBM Technical Support” on page 10-17. Service Action Tickets When the library detects a problem, it generates an error code and displays it in the Operator Intervention report, along with a full description of the problem and suggestions for resolving it.
Page 210: T002: Put Operation Failed, Cartridge Final Position Unknown, Motion Ok
Root Causes 1. Operator did not recover cartridge. 2. Operator put a cartridge in the Picker. 3. Power loss during a move with media and the library logic cannot legitimately return it to the proper cell. 4. Physical contamination such as dust and debris on the sensor gives a ″false full state″.
Page 211: T003: Get Operation Failed, Cartridge Final Position Unknown, Motion Ok
Resolution Perform “DR002: Manually Recover Tape from Source or Destination Slot” on page 11-35. Before closing the ticket: v If a storage cell is blocked by foreign material, remove the foreign material. v If the Picker is improperly positioned, power cycle the library.
Page 212: T004: Put Operation Failed, Cartridge Back In Source Location, Motion Ok
Resolution Perform “DR002: Manually Recover Tape from Source or Destination Slot” on page 11-35. Before closing the ticket: v If a storage cell is blocked by foreign material, remove the foreign material. v If the Picker is improperly positioned, power cycle the library.
Page 213: T005: X, Y, Θ Motion Profile Failure, Cartridge In Picker, Motion Not Ok
Resolution Perform “DR004: Manually Inspect Destination Element” on page 11-35. Before closing the ticket, perform the following: 1. If a magazine cell is blocked by foreign material, remove the foreign material. 2. If a magazine is not clipped in and seated correctly, reseat the magazine.
Page 214: T006: X, Y, Θ Motion Profile Failure, No Cartridge In Picker, Motion Not Ok
Possible CRU Replacements v Tape Cartridge v Library Control Blade Possible FRU Replacements v Picker Assembly v Y Motor v Y-axis Assembly v Y-axis Cable Spool v Internal Cables and Boards Kit Resolution v Perform “DR001: Manually Recover Tape from Picker” on page 11-34 v Perform “DR005: Motion Failure Diagnostic (a Library Verify Test)”...
Page 215: T007: X, Y, Θ Motion Obstruction, Motion Ok
T007: X, Y, Θ motion obstruction, motion OK Description A complete physical obstruction exists in a motion path that precludes repeated attempts to move beyond a certain point in the range of motion. Servo control appears normal but a move profile cannot be completed.
Page 216: T009: Drive Load Unsuccessful, Motion Ok
Root Causes 1. Malfunctioning home sensors. 2. Missing or damaged mechanical flags that trigger home sensors. 3. Hardware failures that result in apparent normal motion according to encoders, but no actual motion (ex. slipping gears). 4. Picker path obstruction. 5. Picker locking mechanism left engaged in the library motion path (see Figure 3-6 on page 3-8).
Page 217: T010: Drive Unload Failed
T010: Drive unload failed Description The library is expecting the drive to achieve an unloaded state, but the drive does not. Detection Scenarios 1. After being issued a move media from a host that requires a GET from a drive, the drive never achieves the unloaded state.
Page 218: T014: I/O Station Magazine Missing
Resolution Perform “DR007: Bar Code Scanner Diagnostic (a Library Verify Test)” on page 11-36. Before replacing a library component, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures. T014: I/O Station Magazine Missing Description There is a fixed bar code label location on the I/O Station structure behind the removable magazines.
Page 219: T017: Invalid Storage Or I/O Position
Y-axis Assembly v Y-axis Cable Spool v Picker Assembly v Internal Cables and Boards Kit Resolution Before contact IBM Technical Support, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures. T018: Invalid Drive Position Description Calibration completes and the coordinates of each drive are calculated.
Page 220: T020: Cannot Calibrate Storage, Motion Ok
Picker Assembly v Internal Cables and Boards Kit Resolution Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures. If the problem can not be resolved using the information in this document, perform “DR021: Contact Service”...
Page 221: T021: Lost Electrical Connection/Communications With Drive Sled
(refer to “Adding/Removing/ Replacing a Drive Sled” on page 12-15). 2. If a drive is unplugged, reconnect the drive. 3. Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures.
Page 222: T023: Drive Sled Fan Spinning Too Slow Or Not At All
T023: Drive sled fan spinning too slow or not at all Description A drive sled fan is spinning too slow or not at all. Regular polling/monitoring of the fan indicates a problem. Detection Scenarios Root Causes 1. Hardware failure of fan. 2.
Page 223: T031: Cannot Unlock I/O Station
Perform the following: v “DR011: I/E (I/O Station) Lock Diagnostic (a Library Verify Test)” on page 11-38 v Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures.
Page 224: T033: Drive Tapealert Flag 3 - Hard Read Or Write Error
Perform the following: v “DR011: I/E (I/O Station) Lock Diagnostic (a Library Verify Test)” on page 11-38 v Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures.
Page 225: T035: Drive Tapealert Flag 5 - Read Failure
T035: Drive TapeAlert Flag 5 - Read Failure Description System determines that the drive has issued a TapeAlert 5 indicating an unrecoverable read error where isolation is uncertain between drive and media. Detection Scenarios Tape drive issues a TapeAlert 5 which is recognized by the library during the continuous 4 second polling cycle of drive status.
Page 226: T039: Drive Tapealert Flag 12 - Unsupported Format
System determines that the drive has issued a TapeAlert 12 indicating that the media loaded is an unsupported format. In the case of the IBM LTO family of drives, full backward read and write compatibility stopped when LTO 3 was introduced.
Page 227: T045: Drive Tapealert Flag 20 - Clean Now
Root Causes Drive has determined that there is a problem per its internal algorithms. Possible CRU Replacements Tape Cartridge Resolution Perform “DR048: Tape Alert 16 – Forced Reject” on page 11-48. T045: Drive TapeAlert Flag 20 - Clean Now Description System determines that the drive has issued a TapeAlert 20 indicating that the drive requires cleaning.
Page 228: T048: Drive Tapealert Flag 23 - Invalid Cleaning Tape
Resolution If the cartridge is managed by a host application, export the cartridge via the host application. If the cartridge is managed by the library, perform the following: v Remove the suspect cartridge (see “Removing a Cleaning Cartridge” on page 8-18). v Import a new cartridge(see “Inserting a Cleaning Cartridge”...
Page 229: T050: Drive Tapealert Flag 31 - Hardware B
Resolution Before performing the following: v “Removing a Drive Sled” on page 12-16 v “Replacing a Drive Sled” on page 12-17 refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures. v Perform “DR049 Tape Alert 30,31 – Drive Hardware Error”...
Page 230: T060: Door Open
Root Causes Drive has determined that there is a problem per its internal algorithms. Possible CRU Replacements Tape Drive Resolution From the Operator Panel, select Tools → Service → Drive to run the drive diagnostic. A blank, scratch cartridge is required for this test.Before performing the following: v “Removing a Drive Sled”...
Page 231: T063: Cannot Read Or Mismatch Wwn Label
Detection Scenarios 1. Code determines that there is greater then one control module based on geographic address bits. 2. Code detects five frames or greater above the control module per the geographic address bits. 3. Code detects five frames or greater below the control module per the geographic address bits.
Page 232: T064: Library Control Blade Hardware Failure
Detection Scenarios 1. At first boot up from clear to ship, the library must establish the WWN for the first time. There may be no WWN in system memory at this point. 2. Any power up. System memory already has a WWN established for the Library Control Blade.
Page 233: T066: Drive Power Fuse (F1) Blown
Possible FRU Replacements v DSIB fuse v Internal Cables and Boards Kit Resolution See “Contacting IBM Technical Support” on page 10-17. T067: Display Assembly hardware failure Description The library encounters an error which appears to be isolated to Operator Panel hardware. This includes the Operator Panel board.
Page 234: T068: Destination Element For A Move Media Is Full
T068: Destination element for a move media is full Description The robot has attempted to put to a drive, I/O, or storage element and has determined that the element is full. This is distinctly NOT a SCSI illegal request situation. At the beginning of the move media, the library inventory has indicated that the destination element was in an empty state to allow it to be a valid destination.
Page 235: T071: Power Supply Not Present
Detection Scenarios 1. The loss of communications between the library and the drive sled 2. The loss of communications between the drive sled controller board and the drive brick. Root Causes 1. Various hardware problems inside the drive sled. 2. Drive firmware problem 3.
Page 236: T073: I/O Storage Door Open
T073: I/O Storage Door Open Description Certain IO doors can be designated as storage slots. When one of these doors is open, the system should not become operational because these storage slots would not be available to the robot. The ticket is posted as a means of informing the user that the library cannot become operational and that they should close the door so the system can lock it and start using it.
Page 237: T075: Unsupported Module Configuration
T075: Unsupported Module Configuration Description The current level of library firmware does not support the module configuration as detected by scanned module serial number labels. The causes for this ticket will likely change over time as new valid configurations are added to the system.
Page 238: T077: I/O Station Partially Open Or Unplugged
T077: I/O Station Partially Open or Unplugged Description This ticket is specifically designed to report the problem that would occur if the cable connecting any of the I/O stations is unplugged. Hardware limitations make it such that and unplugged I/O and a partially open I/O cannot be distinguished from one another.
Page 239: T082: Bar Code Scanner Not Operating
Root Causes 1. A Library Control Blade is improperly swapped into a different physical chassis and the system reads the physical chassis label. 2. A CM chassis FRU is replaced in an already configured system 3. A previously detected and configured EM is removed completely from a vertical stack of modules.
Page 240: T084: Library Managed Cleaning Cartridge Is Missing
Detection Scenario 1. The robot cannot move to its Y-axis parking position after homing in Y because the front of the Y Carriage hits the floor. Parking position is below homing position. 2. Front and back magazine fiducial positions on the left side are not at the same Y level.
Page 241: T085: Cleaning Slot Occupied By Non Imported Cartridge
Root Causes 1. User removes cartridge manually instead of via export cleaning media GUI functionality. 2. Bar code label on a system cleaning cartridge is not read during inventory. 3. Any scenario where a properly imported system cleaning cartridge which has not yet been properly exported is detected to be missing based on library inventory operations.
Page 242: T086: Inaccessible Tape Cartridge
If there is no cartridge in the Picker when you investigate, it is likely that the cartridge present sensor in the Picker is malfunctioning. Before contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures.
Page 243: Dr002: Manually Recover Tape From Source Or Destination Slot
DR002: Manually Recover Tape from Source or Destination Slot Problem The library robot (Picker assembly) has failed during a move media. The cartridge must be manually recovered before operations should be continued. Troubleshooting Step: 1. Open the main Access Door(s) and find the cartridge. It may be stranded between the Picker and the source or destination of the move.
Page 244: Dr006: Drive Diagnostic (A Library Verify Test)
4. Select Tools → Service → Library → Robotics to determine if the failure is permanent. v If the test fails, contact IBM Technical Support (see “Contacting IBM Technical Support” on page 10-17). v If the test passes, monitor for reoccurrence.
Page 245: Dr009: Ac Failure Diagnostic
1. Check the facility AC power and the power supply power switch. 2. Correct them if necessary and Close the Operator Intervention. 3. If the facility AC power and the power supply power switch are OK, contact IBM Technical Support ( see “Contacting IBM Technical Support” on page 10-17).
Page 246: Dr011: I/E (I/O Station) Lock Diagnostic (A Library Verify Test)
DR011: I/E (I/O Station) Lock Diagnostic (a Library Verify Test) Problem: The library cannot lock or unlock the I/O Station in module n. Troubleshooting Steps: To proceed with troubleshooting the library should be taken out of service. v All host operations should be quiesced by the user. v All logical libraries should be taken offline.
Page 247: Dr014: Write Protect Or Worm Diagnostic
3. Check all hardware components between host and drive are communicating correctly. 4. Check host HBA and components are communicating correctly. 5. If problem remains unresolved, before contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 10-2 for additional diagnostic procedures.
Page 248: Dr018: Manually Clean Drive
DR018: Manually Clean Drive Problem: A drive has reported that it requires cleaning. This problem should be addressed differently based on your system setup. Troubleshooting Steps: There are two cases to consider: 1. Library controlled or host controlled cleaning is enabled. When this problem is reported, the cleaning process should have already been triggered if there was a valid, not expired cleaning cartridge available.
Page 249: Dr021: Contact Service
If you have recently removed a power supply from the library, replace it and Close this Operator Intervention. If all power supplies appear to be present, see “Contacting IBM Technical Support” on page 10-17 for possible power supply hardware replacement.
Page 250: Dr026: Unsupported Module Configuration
4. Use the Tools → Service → Library → Robot Test to exercise the robot and verify that the obstruction is cleared. v If the test fails, contact IBM Technical Support for further troubleshooting. Refer to “Contacting IBM Technical Support” on page 10-17.
Page 251: Dr029: Drive Communication Loss Resolution
2. If any disconnected cables are discovered, plug them in and close all main access doors. The robot automatically attempt to initialize. 3. If no problem is found or the robot still fails, contact IBM Technical Support. 11-43 Chapter 11. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
Page 252: Dr032: Control Path Failure Resolution
30 seconds. Re-insert the drive and tighten the thumbscrews. 3. The library should now attempt to discover and initialize the drive again. 4. If this second attempt to establish the drive firmware level fails, contact IBM Technical Support (see “Contacting IBM Technical Support” on page 10-17.
Page 253: Dr035: Robot Fuse Blown Resolution
3. If none of the doors appear partially open and cables are connected, use the I/O Station test under the Tools → Service → Library menu to test the function of the I/O Station. 4. If problem persists, refer to “Contacting IBM Technical Support” on page 10-17. DR039: Logical Library Deletion Required...
Page 254: Dr041: Check Robot Installation
DR041: Check Robot Installation Problem: The library has detected a condition that indicates the Robot Assembly has been installed incorrectly. The Robot travels on rack gears located at the front and rear of the library. If the Robot is installed into the rack gears with one end higher or lower than the other, the Robot may not function properly.
Page 255: Dr044: Tape Alert 4 Media Error
DR044: Tape Alert 4 Media Error Problem: The tape cartridge is suspected due to failing tape operations. Data may be at risk based on the condition of the tape. This problem may be caused by: v the specific tape v the specific drive v the interaction of the tape and drive Troubleshooting Steps: 1.
Page 256: Dr047: Tape Alert 15 - Cartridge Memory Failure
Troubleshooting Steps: 1. Attempting invalid operations with a cleaning cartridge may cause this problem. If the cartridge is a cleaning cartridge, remove it from the host application inventory of valid data cartridges. 2. If the cartridge is new, the tape may not have been formatted by the cartridge manufacturer.
Page 257: Dr050 Remove Cartridge From Invalid Location
Troubleshooting Steps: 1. Stop all additional host operations to this drive. 2. If a cartridge is still mounted in the drive, unload it using the host application or library operator interface. 3. Using the local library operator interface, take the drive offline with the Operations → Drive →...
Page 258 11-50 TS3310 Tape Library Setup and Operator Guide...
Page 259: Chapter 12. Add, Remove, And Replace Procedures
Before ordering a replacement CRU, ensure that the following criteria is met: v The failure is repeatable. v A dump is captured for emailing to IBM Service. – Use the ITDT tool for drive dumps. – Use the Web User Interface (Service Library → Capture Log) for library dumps.
Page 260: Required Tools
Table 12-1. Library state required when servicing library components (continued) Library Component Required Library State Drive Power ON Required Tools Servicing the library requires the following tools: v T10 TORX screwdriver with a static safe handle v #1 and #2 Philips screwdrivers v small flat blade screwdriver v Electrostatic Discharge (ESD) Kit (P/N 93F2649) v safety glasses...
Page 261: Removing A Library Control Module From A Rack
v “Replacing a Control Module in a Standalone or Rack-mounted Library (14U or larger)” on page 12-7 Removing a Library Control Module from a Rack 1. Perform “Preparing a Library or Library Module for Repairs” on page 12-2. 2. Unplug the customer-supplied Ethernet cable from the Library Control Blade( 2 in Figure 12-15 on page 12-19).
Page 262 Figure 12-1. Picker locking mechanism 2. Move the Picker into the control module. a. Gently push the Picker up until it is in the control module. b. Engage the Picker locking mechanism ( in Figure 12-1). 12-4 TS3310 Tape Library Setup and Operator Guide...
Page 263: Gear Racks And Gear Rack Locking
Figure 12-2. Gear racks and gear rack locking mechanism 3. Disengage the rear ( in Figure 12-2) and front ( in Figure 12-2) gear racks in the control module. While pinching the gear rack locking mechanism in Figure 12-2) , push the gear rack up until it locks in place. 4.
Page 264: Control Module Rear Thumb Screws
Note: If not already done, remove all tape cartridges from the module being removed. Figure 12-3. Control module rear thumb screws 7. Loosen the rear thumb screws ( in Figure 12-3) securing the control module to the lower expansion module. 8.
Page 265: Replacing A Control Module In A Standalone Or Rack-Mounted Library (14U Or Larger)
Figure 12-4. Alignment pin and front thumb screw 9. Open the I/O Station door then the Access Door of the control module to expose the control module alignment pin ( in Figure 12-4) and front thumb screws ( in Figure 12-4) behind the Access Door and behind the I/O Station door.
Page 266: Alignment Pin And Front Thumb Screw Receptacles
Figure 12-5. Gear racks (down and up) 2. Ensure that the module-to-module alignment pin ( 1 in Figure 12-4 on page 12-7) is in the raised position. If necessary, raise the pin and rotate it half a turn to lock it in the raised position. 3.
Page 267: Control Module Rear Thumb Screws
7. Adjust the control module’s position on top of the expansion module until the control module alignment pin drops into the alignment pin receptacle ( Figure 12-6 on page 12-8) in the lower expansion module. 8. Tighten the front thumb screw ( in Figure 12-4 on page 12-7) to secure the front of the control module to the lower expansion module ( in Figure 12-6...
Page 268: Gear Racks And Gear Rack Locking
Figure 12-8. Gear racks and gear rack locking mechanism 12. Engage the rear ( in Figure 12-8) and front ( in Figure 12-8) gear racks in the control module. While pinching the gear rack locking mechanism ( Figure 12-8), push the gear rack down until it locks in place and no gaps appear between the front and rear gear racks in the control module and expansion module.
Page 269: Removing/Replacing An Expansion Module
16. Reconnect the customer-supplied Ethernet cable to the Library Control Blade (for cable location, see in Figure 12-15 on page 12-19). 17. Reconnect the module-to-module communication cable from the control module to the expansion module ( in Figure 12-15 on page 12-19). 18.
Page 270: Removing/Replacing Rack Ears
b. All power supplies (see “Reinstalling/Replacing a Power Supply” on page 12-25). 3. Perform “Replacing a Control Module in a Standalone or Rack-mounted Library (14U or larger)” on page 12-7. Removing/Replacing Rack Ears Rack ears are installed on each module in a rack-mounted library for weight distribution.
Page 271: Verifying Front And Rear Gear Racks Alignment
a. At the bottom right of the I/O Station position on each library unit, there is a slot ( 2 in Figure 12-9 on page 12-12). Insert the right rack ear into the slot. b. Position the right rack ear flush with the rack rail. c.
Page 272 Figure 12-10. Gear rack Magnification of Rear gear rack rear gear rack locking Front gear rack locking mechanism mechanism Verify that the front ( in Figure 12-10) and rear ( in Figure 12-10) gear racks are properly aligned and positioned. v In a control module, verify that the gear racks are in the down position.
Page 273: Rear Panel Components
To align the gear racks in a multi-module library: 1. Slightly push up and pinch the gear rack locking mechanism ( Figure 12-10 on page 12-14) to unlock the gear rack in the control module. 2. While pinching the gear rack locking mechanism ( in Figure 12-10 on page 12-14), push the gear rack down until it aligns with the gear rack in the expansion module, then release your hold on the locking mechanism.
Page 274 Removing a Drive Sled Important: If removing more than one drive sled at a time, record the locations of each drive before they are removed. Ensure that the drives are reinstalled in the correct location. 1. Vary all drives offline from the host. v From the Operator Panel, select Operations →...
Page 275: Drive Sled Slot
Replacing a Drive Sled Attention: NEVER install a drive sled when a cartridge is in the drive in the eject position. Remove the cartridge first. Figure 12-13. Control Module Drive Sled 1. Align the drive sled with the guide rails and guide slots along the tracks ( in Figure 12-14) in the open drive sled slot ( in Figure 12-14).
Page 276: Removing/Replacing The Library Control Blade And Compact Flash Card
The two bottommost slots are designated as Ethernet ( in Figure 12-15 on page 12-19) and serial ( Figure 12-15 on page 12-19) ports, and are reserved for use by IBM Service Personnel. 12-18 TS3310 Tape Library Setup and Operator Guide...
Page 277 Figure 12-15. Library Control Blade (LCB) Module communication Module-to-module communication cable terminator Ethernet cable (customer Ethernet port (for IBM service personnel use) supplied) Latches Serial port (for IBM service personnel use) 3. Grasp the pair of latches ( in Figure 12-15) near the top and bottom of the LCB.
Page 278 Figure 12-16. Library Control Blade (LCB) Replacing the Library Control Blade (LCB) Important: When handling the LCB, you must wear an ESD anti-static wrist strap, or touch the library frame to discharge any static electricity in your body. Do not handle the LCB without taking appropriate ESD precautions.
Page 279 The two bottommost slots are designated as Ethernet ( 5 in Figure 12-17) and serial ( 6 in Figure 12-17) ports, and are reserved for use by IBM Service Personnel. 5. Perform “Returning a Library or Library Module to Normal Operations after Repairs”...
Page 280: Removing The Compact Flash Card From
You will need this information to re-configure your library after replacing the card. Use the Operator Panel to re-configure your library. Figure 12-18. Removing the Compact Flash Card from the Library Control Blade 1. Ensure the library power is OFF. See “Preparing a Library or Library Module for Repairs”...
Page 281 Replacing the Compact Flash Card Important: When handling the compact flash card, you must wear an ESD anti-static wrist strap or touch the library frame to discharge any static electricity in your body. Do not handle the compact flash card without taking appropriate ESD precautions.
Page 282: Removing/Replacing A Power Supply (Primary And Redundant)
8. Click on the upgrade firmware link provided, then browse to locate the firmware file. See “Updating Library Firmware” on page 8-12 for detailed instructions. Removing/Replacing a Power Supply (Primary and Redundant) Figure 12-19. Power supplies in a control module Primary power supply Redundant power supply Library power is controlled at the individual power supplies and at the front panel...
Page 283 Figure 12-20. Power Supply Handle Power cord receptacle Thumb screws Power switch Removing a Primary Power Supply 1. Perform “Preparing a Library or Library Module for Repairs” on page 12-2. 2. Unplug each end of the power cord in the proper sequence. Attention: First, disconnect the power cord from the power source.
Page 284: Library Conversions
4. Connect the power supply by plugging in each end of the power cord in the proper sequence. Attention: First, connect the power cord to the power supply component ( in Figure 12-20 on page 12-25). Then, connect the power cord to the power source.
Page 285: Rack Mounted To Desktop Library Conversion
2. Disconnect library cables. a. Disconnect all power cords from the power source and the library. b. Disconnect all drive cables. c. Disconnect the Ethernet cable from the Library Control Blade. 3. Remove the library foot pads. For instructions, refer to “Removing/Installing Library Foot Pads”...
Page 286: Removing/Installing Library Foot Pads
2) Grasp the hinged side of the door and, while pulling on the door, push right to expose the left rack ear. 3) Loosen the left rack ear thumb screws. 4) Remove the left rack ear. d. Repeat this process for all modules in the library. 5.
Page 287: Foot Pad Locations
2. Using a #2 Phillips screwdriver, install the foot pads on the bottom of the library chassis. See Figure 4-11 on page 4-12 for foot pad locations. Figure 12-22. Foot pad Locations 3. Carefully return the library to an upright position. 4.
Page 288 12-30 TS3310 Tape Library Setup and Operator Guide...
Page 289: Chapter 13. Parts List
Before ordering a replacement CRU, ensure that the following criteria is met: v The failure is repeatable. v A dump is captured for emailing to IBM Service. – Use the ITDT tool for drive dumps. – Use the Web User Interface (Service Library → Capture Log) for library dumps.
Page 290 Cover plate for empty Power Supply slot — 23R2606 Cover plate for empty drive slot — 23R2605 Library and Drive Firmware Update (by an IBM Service Representative) 0500 — Rack ears — 23R3349 Rack Power Distribution Unit (PDU) power cord...
Page 291 Figure 13-1. Types of Power Cord Receptacles Table 13-1. Power Cords Description, Feature Code Plug Standard Country or Region Index Number in Figure 13-1 (FC), and Part Number Reference (PN) US/Canada NEMA 5-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, v 2.8 m, 125V Canada, Cayman Islands, v FC 9800 Colombia, Costa Rica,...
Page 292 Table 13-1. Power Cords (continued) Description, Feature Code Plug Standard Country or Region Index Number in Figure 13-1 (FC), and Part Number Reference on page 13-3 (PN) Chicago NEMA 5-15P Chicago, U.S.A. v 1.8 m, 125 V v FC 9986 v PN 39M5080 US/Canada NEMA 6-15P...
Page 293 Table 13-1. Power Cords (continued) Description, Feature Code Plug Standard Country or Region Index Number in Figure 13-1 (FC), and Part Number Reference on page 13-3 (PN) Denmark DK2-5A Denmark v 2.8 m, 250V v FC 9821 v PN 39M5130 South Africa SABS 164 Bangladesh, Burma, Pakistan,...
Page 294 Table 13-1. Power Cords (continued) Description, Feature Code Plug Standard Country or Region Index Number in Figure 13-1 (FC), and Part Number Reference on page 13-3 (PN) Taiwan HV** CNS 10917-3 Taiwan v 2.8 m, 250V v FC 9841 v PN 39M5254 Japan LV* JIS C8303, C8306 Japan...
Page 295: Appendix A. Message Retrieval At The Host
“Retrieving from an HP-UX System” on page A-9 Obtaining Error Information From an RS/6000 IBM device drivers for the RS/6000 system logs error information when an error occurs on a tape drive or library. The error information includes the following: 1.
Page 296: Library Error Log Example
Error Class: H Error Type: PERM Resource Name: smc0 Resource Class: tape Resource Type: 3576 Location: 40-60-00-6,0 VPD: Manufacturer....IBM Machine Type and Model..ULT3576-TL Serial Number....IBM7810698 Device Specific . (FW) ..x.xx (Firmware Level) Description TAPE DRIVE FAILURE Probable Causes TAPE DRIVE...
Page 297: Drive Error Log Example
Machine ID: 000D090D4C00 Node ID: tsm Class: H Type: PERM Resource Name: rmt2 Resource Class: tape Resource Type: LTO Location: 40-60-00-2,0 VPD: Manufacturer....IBM Machine Type and Model..ULT3576-TD3 Serial Number....1300015078 Device Specific.(FW)..xxxx (Firmware Level) Description TAPE OPERATION ERROR Probable Causes TAPE User Causes...
Page 298: Scsi Bus Error Example 1
SCSI Bus Error Example 1 LABEL: SCSI_ERR10 IDENTIFIER: 0BA49C99 Date/Time: Wed Oct 17 09:55:32 Sequence Number: 16140 Machine Id: 00003ABF4C00 Node Id: ofgtsm Class: H Type: TEMP Resource Name: scsi3 Resource Class: adapter Resource Type: sym896 Location: 40-59 VPD: Product Specific.( )..DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part Number....03N3606 EC Level....F71335...
Page 299: Scsi Bus Error Example 2
Machine Id: 00003ABF4C00 Node Id: ofgtsm Class: H Type: PERM Resource Name: smc0 Resource Class: tape Resource Type: 3576 Location: 40-58-00-0,1 VPD: Manufacturer....IBM Machine Type and Model..ULT3576-TL Serial Number....IBM7810698 Device Specific.(FW)..x.xx Description TAPE DRIVE FAILURE Probable Causes ADAPTER TAPE DRIVE...
Page 300: Retrieving From An As/400 System With Risc Processor
Retrieving from an AS/400 System with RISC Processor IBM device drivers for the AS/400 system logs error information when an error occurs on a tape drive or library. The error information includes the following: 1. Device VPD 2. SCSI command parameters 3.
Page 301 1) Informational ....YES 2) Statistic ....NO c.
Page 302: As/400 Product Activity Log
AS/400 Product Activity Log Product Activity Log Page . . . : 1 ROMLPAR1 08/26/05 10:28:40 Invocation ..: Product Activity Log Title ..: Log ID Report System type .
Page 303: Retrieving From A Sun System
/var/adm/messages. When you have located the error information, go to Chapter 10, “Troubleshooting,” on page 10-1. The two following service aid programs are provided with the IBM SCSI Tape Device Driver for SunOS: v Tape service program A tape service program called tapesrvc.c is provided and contains the following...
Page 304 A-10 TS3310 Tape Library Setup and Operator Guide...
Page 305: Appendix B. Tapealert Flags
Replace the tape cartridge. failure could be due to a faulty tape If Flag Number 4 is not set, see cartridge or to faulty drive “Contacting IBM Technical Support” hardware. on page 10-17. © Copyright IBM Corp. 2005, 2006...
Page 306 Clean now Set when the tape drive detects that Clean the tape drive the section it needs cleaning. about cleaning drives in the IBM TotalStorage 3576 Modular Tape Library Setup and Operator Guide). Clean periodic Set when the drive detects that it Clean the tape drive as soon as needs routine cleaning.
Page 307 “Contacting IBM Technical Support” on page 10-17 for the appropriate instructions. Hardware B Set when the tape drive fails its Note the error code on the internal Power-On Self Tests.
Page 308 TS3310 Tape Library Setup and Operator Guide...
Page 309: Appendix C. Sense Data
“Library Sense Data” “Drive Sense Data” on page C-8 When a drive encounters an error, it makes sense data available. You can use IBM device drivers to examine the sense data and determine errors. Instructions for downloading, installing, and properly configuring the IBM device drivers are available in the IBM Ultrium Device Drivers Installation and User’s Guide.
Page 310: Library Sense Data And Associated
Possible failure of a door switch. FRU/CRU List See “Contacting IBM Technical Support” on page 10-17. The library is not ready due to aisle **Not Ready - Library Has Not Been Set power being disabled.
Page 311 2. If the problem persists, contact your next level of support. Parameter list length error. Wrong or invalid firmware values. Failure Isolation Procedure See “Contacting IBM Technical Support” on page 10-17. Synchronous data transfer error Failure Isolation Procedure Review host error data to determine which...
Page 312 Required Action Invalid field in CDB An invalid value was detected in the Command Descriptor Block. Failure Isolation Procedure See “Contacting IBM Technical Support” on page 10-17. Illegal LUN The command was addressed to a non-existent Logical Unit Number. Failure Isolation Procedure See “Contacting IBM Technical Support”...
Page 313 Reservations preempted. Reservations released. Registrations preempted. Command sequence error Command sequence error. Failure Isolation Procedure See “Contacting IBM Technical Support” on page 10-17. *30h *00h Incompatible medium installed Incompatible Media. A Write operation was requested on a cartridge which is not writable.
Page 314 A message could not be sent or received due to excessive transmission errors. Failure Isolation Procedure If the problem persists, go to “Contacting IBM Technical Support” on page 10-17. Firmware detected an internal logic failure. Select or reselect failure Select or reselect failure...
Page 315 A command failed because an invalid message was received by the drive. Failure Isolation Procedure If the problem persists, go to “Contacting IBM Technical Support” on page 10-17. Command phase error A command could not be executed because too many parity errors occurred during the Command phase.
Page 316: Drive Sense Data
Table C-1. Library Sense Data and associated ASC/ASCQs (continued) Sense ASCQ Description Required Action *83h *06h Element is contained within an offline tower or I/O Station and is not accessible for library operations. Drive Sense Data Table C-2. LTO Tape Drive Sense Data Bit Address or Name Byte Address...
Page 317 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12–13 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASC ASCQ 00 00 - No additional sense — The flags in the sense data indicate the reason for the command failure 00 01 - Filemark detected —...
Page 318 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12–13 Additional Sense Code (ASC) — Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASC ASCQ 2A 01 - Mode Parameters Changed — The Mode parameters for the drive have been changed by an initiator other than the one issuing the command 2C 00 - Command Sequence Error 2F 00 - Commands Cleared by Another Initiator...
Page 319 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12–13 Additional Sense Code (ASC) — Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASC ASCQ 50 00 - Write Append Error — A write type command failed because the point at which to append data was unreadable 51 00 - Erase failure —...
Page 320 1. The Error Code field (Byte 0) is set to 70h to indicate a current error, that is one associated with the most recently received command. It is set to 71h to indicate a deferred error which is not associated with the current command.
Page 321: Appendix D. Library Configuration Form
Operator Panel. Having the information on this form will be helpful if a call to IBM Service is necessary. Store this form in a secure location. Library Information...
Page 322: Firmware Information
Drive Serial No. Loop ID AL-PA Worldwide Location Control Path Host Address Node Name Coordinate Drive Firmware Information Type of Current Firmware Level Firmware Library Drive ___ Drive ___ Drive ___ Drive ___ Drive ___ Drive ___ Drive ___ Drive ___ Drive ___ Drive ___ Users Account Information...
Page 323: My Support
User name Password My Support Username Password Appendix D. Library Configuration Form...
Page 324 TS3310 Tape Library Setup and Operator Guide...
Page 325: Notices
The materials at those web sites are not part of the materials for this IBM product and use of those web sites is at your own risk.
Page 326: Trademarks
IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
Page 327: European Union (Eu) Electromagnetic Compatibility Directive
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022.
Page 328: Japan Vcci Class A Ite Electronic Emission Statement
Maßnahmen durchzuführen und dafür aufzukommen.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte wie in den IBM Handbüchern angegeben zu installieren und zu betreiben. Korean Class A Electronic Emission Statement TS3310 Tape Library Setup and Operator Guide...
Page 330: Data Cartridge
bus. A facility for transferring data between several CP. Circuit protector. devices located between two end points, only one ctrl. Control. device being able to transmit at a given moment. CU. Control unit. byte. A string consisting of a certain number of bits (usually 8) that are treated as a unit and represent a character.
Page 331 DNS. Directory Name System. This allows the library to recognize text-based addresses instead of numeric IP addresses. fault symptom code (FSC). A hexadecimal code generated by the drive or the control unit microcode in download. (1) To transfer programs or data from a response to a detected subsystem error.
Page 332 LDAP. Lightweight Directory Access Protocol. This magnetic tape in an IBM LTO Ultrium Tape Cartridge. allows the library to use login and password The drive houses the mechanism (drive head) that information stored on a server to grant access to the reads and writes data to the tape.
Page 333 Pertaining to the bar code on NTP. Network Time Protocol. This allows the library the bar code label of the IBM Ultrium Tape Cartridge, a to set its internal date and time based on the date and 2-character code, L1, that represents information about time of a sever.
Page 334 offline. Pertaining to the operation of a functional unit without the continual control of a computer. Contrast with online. rack. A unit that houses the components of a storage subsystem, such as the library. online. Pertaining to the operation of a functional unit that is under the continual control of a computer.
Page 335 serializer. A device that converts a space distribution sync. Synchronous, synchronize. Occurring with a of simultaneous states representing data into a regular or predictable time relationship. corresponding time sequence of states. servo, servos. An adjective for use in qualifying some part or aspect of a servomechanism.
Page 336 XR. External register. XRA. External register address register. TS3310 Tape Library Setup and Operator Guide...
Page 337: Index
5-4 cleaning DR022 11-41 delete 5-5 importing 7-6 DR024 11-41 modifying network settings 5-1 data DR026 11-42 modifying user accounts 5-7 bulk loading 7-6 DR028 11-42 planning 5-1 importing 7-6 DR029 11-43 © Copyright IBM Corp. 2005, 2006...
Page 338 11-38 DR036 11-45 optional 1-8 locking/unlocking 8-12 Drive 1-5 capacity expansion 1-9 IBM Ultrium Tape Drive 1-8 channel calibration 1-9 drives 1-8 install planning 2-1 control path failure 11-44 firmware update by IBM service installation 3-1 coordinates 1-14...
Page 339 installation (continued) logical libraries (continued) path failover 1-12 verifying shipment 3-1, 4-1 using multiple for sharing 2-2 path failover feature license 1-9 interfaces, supported 1-8 logs Picker interior components 1-6 capturing 8-17 blown fuse 11-45 picker assembly 1-7 e-mailing 10-16 LEDs 10-12 robotic system 1-7 low voltage differential (LVD) SCSI...
Page 340 SCSI interface 2-8 Service Action Ticket (continued) T064 11-24 bus termination 2-9 T075 11-29 T065 11-24 connectors and adapters 2-10 T076 11-29 T066 11-25 description 1-8 T077 11-30 T067 11-25 multiple buses 2-9 Service Action Tickets 11-1 T068 11-26 physical characteristics 2-8 Setup Wizard T069 11-26 Sense data...
Page 341 IBM business partner, or your authorized remarketer. When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
Page 342 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GA32-0477-02 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
Page 344 Part Number: 95P3969 Printed in USA GA32-0477-02...

IBM System Storage TS3310 Setup And Operator Manual

Chapter 1. Product Description

Chapter 2. Installation Planning

Chapter 3. Installing a New Library in a Rack

Chapter 4. Installing a New Standalone Library on a Desktop

Chapter 5. Configuration Planning

Chapter 6. User Interfaces

Chapter 7. Configuring the Library

Chapter 8. Operating Procedures

Chapter 9. Using Ultrium Media

Quick Links

Need help?

Questions and answers

Related Manuals for IBM System Storage TS3310

Summary of Contents for IBM System Storage TS3310