Ucd Available/Unavailable - Vodavi STARPLUS Triad-S Manual

4-44
Chapter 4 - Call Distribution - ACD/UCD

UCD Available/Unavailable

Description
If you are a UCD agent, you may place your station in the Available mode to receive UCD calls,
or you may place your station in the Unavailable mode to block UCD calls from ringing your
station.
The UCD Available/Unavailable DSS/BLF flash rate is the rate at which a DSS appearance for a
station in ACD/UCD Unavailable mode flashes. This flash rate can be programmed to
29 different options identified in the flash rate table. This enables the programmer to
customize the key system configuration to desired flash rates.
Programming Steps
1. Press the UCD UNAVL – DSS/BLF flexible button (FLASH 07, Button #8).
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available
options. (Refer to
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT ... UCD Available/Unavailable DSS/BLF flash rate is set for a Red 60 ipm
Double Wink Off (04).
Operation
To make a station available:
Dial [566] on the dial pad,
-or-
Press the preprogrammed Available/Unavailable button. You may now receive UCD calls.
To make a station unavailable:
Dial [566]on the dial pad,
-or-
Press the preprogrammed Available/Unavailable button. You are now blocked from
receiving UCD calls.
Conditions
»
If key is programmed, it will flash at 60 ipm double wink.
U C D U NAV L DS S / B LF
R E D 6 0 IP M D B L WI NK OF F
Table 2-11 on page
0 0-28
2-130.)
Uniform Call Distribution