Station Message Detail Recording - Vodavi STARPLUS Triad-S Manual

Station Message Detail Recording

Station Message Detail Recording
Description
The Triad-S
outgoing calls. This feature is programmable to allow recording of all calls or just outgoing
long distance calls. The system tracks calls by outside line, number dialed, time-of-day, date,
station that placed the call and duration of call. Account codes may also be entered and
recorded.
The SMDR Qualification Timer determines the length of time that is needed to determine a
valid SMDR call for reporting purposes. By default, this timer is set to 30 seconds and is
variable from 00 to 60 seconds in 1-second increments.
This feature is enabled or disabled in system programming. By default, SMDR is not enabled
and is set to record long distance calls only. A printout format of 80 characters maximum or
30 characters maximum may be selected in system programming. The standard format is
80 characters on a single line. A 30 character format generates 3 lines per message. If the
SMDR feature is enabled, the system starts collecting information about the call as soon as it
starts and terminates when the call ends. If the call was longer then 30 seconds, the following
information is printed:
station message detail recording (SMDR) provides details on both incoming and
Chapter 2 - Features and Operation
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