Print Acd Group Parameters - Vodavi STARPLUS Triad-S Manual

Automatic Call Distribution
Program
Code
FLASH 61
FLASH 62
FLASH 63
Programming Steps
1. Press the ACD GROUP flexible button (FLASH 80, Button #11). The following message
displays:
2. Press the HOLD button. A confirmation tone sounds.

Print ACD Group Parameters

Description
The Print ACD Group command dumps the entire database as a permanent record which can
serve as a hardcopy of the database. The system baud rate must match that of the printer or
receiving device.
Programming Steps
1. Press the ACD GROUP flexible button (FLASH 85, Button #12). The following message
displays:
2. To print data for the ACD Hunt Group Parameters, press the HOLD button. The following
message displays:
When the system finishes sending the requested information to the printer, a
confirmation tone sounds.
Table 4-3: ACD Group Defaults
Flexible
Button
1 ACD* Ring Timer
2 ACD* Message Interval Timer
5 ACD* No-Answer Recall Timer
6 ACD* No-Answer Retry Timer
7 ACD* Guaranteed Message Timer
1-8 ACD* RAN Announcement Tables
1 Event Trace Disable/Enable
2 Trace Port Assignment
-- Baud Rate Display
* Features available with optional software
I NI TI A LI ZE ACD
P R E S S H OL D
P R I NT ACD G R O U P
P R E S S H O LD
P R I NTI NG ACD G R O U P
Features
ACD TIMERS
G R O UP
Chapter 4 - Call Distribution - ACD/UCD
Default Value
(after initialization)
60 sec
60 sec
000=Disabled
300 sec
5 sec
None
No (Disabled)
Port #1
9600
4-33