viii
Voice Mail In-Band Digits ............................................................................................................... 2-267
Voice Mail Broker .............................................................................................................................. 2-268
Voice Mail ID Digit Length ............................................................................................................. 2-268
Voice Mail Modem Access ............................................................................................................. 2-269
Voice Mail Outpulsing Table ................................................................................................................ 2-272
Voice Mail Disconnect Table ......................................................................................................... 2-274
Volume Control ......................................................................................................................................... 2-275
Introduction ............................................................................................................................................... 3-3
Attendant Features - Index ................................................................................................................... 3-4
911 Alert ............................................................................................................................................... 3-5
Attendant Custom Message ................................................................................................................ 3-6
Attendant Day/Night/Special .............................................................................................................. 3-8
Attendant Override ................................................................................................................................. 3-12
Attendant Station Assignment ........................................................................................................... 3-14
Attendant Unavailable ........................................................................................................................... 3-15
DSS/BLF Console with Map .................................................................................................................. 3-16
Busy Lamp Field Indicators ........................................................................................................... 3-16
Direct Station Calling ....................................................................................................................... 3-16
Release Key ......................................................................................................................................... 3-16
Transfer Search .................................................................................................................................. 3-16
Mapping Options .............................................................................................................................. 3-17
Display Timer ............................................................................................................................................. 3-19
ICLID Call Management Tables ........................................................................................................... 3-19
Recall ............................................................................................................................................................ 3-21
Attendant Recall Timer ................................................................................................................... 3-21
Release Button .......................................................................................................................................... 3-22
Speed Dial - System Storing ................................................................................................................. 3-22
Automatic Call Distribution .................................................................................................................. 4-3
ACD Help .............................................................................................................................................. 4-3
ACD Call Factor .................................................................................................................................. 4-6
Contents