Action 2; Action 3; Action 4 - Micromeritics DVVA II 4000 Operator's Manual

DVVA II 4000

Action 2

1. Perform the Full Power-Off Procedure described on page 9-5.
2. Exit Windows and shut down the computer.
3. Wait about 10 seconds.
4. Perform the Full Power-On Procedure described on page 9-4.
If Windows detects new hardware but does not automatically load the drivers, perform the device
driver installation process described under Action on page 9-6.
Verify that the instrument schematic in the DVVA II 4000 software is not showing 0.0 readings
for the linear height transducer and the upper and lower load cells.

Action 3

1. Perform the Full Power-Off Procedure described on page 9-5.
2. Exit Windows and shut down the computer.
3. Unplug the USB cable at the computer, wait about 10 seconds, and then plug into a different
port in the computer.
4. Perform the Full Power-On Procedure described on page 9-4. Windows should automatically
load new drivers due to the new port. If not, perform the device driver installation described
under Action on page 9-6.

Action 4

1. Perform the Full Power-Off Procedure described on page 9-5.
2. Unplug the instrument power cable.
3. Exit Windows and shut down the computer.
4. Unplug the computer power cable.
5. Leave the cables unplugged overnight.
6. Perform the Full Power-On Procedure described on page 9-4. Before starting the DVVA II
4000 software, check to see if the drivers are loaded.
400-42803-01 (Rev B) - July 2017
Troubleshooting
9-7