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Printing Problems
Table 6-17.
Problem
Printer does not
print or does not
print correctly
Printout is missing
information
Printing Problems
Possible Cause(s)
The correct printer driver may
not be installed or selected in
Windows. Make sure you are
using the most current printer
driver for your printer.
The printer may have been
disconnected.
The printer may be out of
paper or off-line.
The pins on the printer cable
connector may be broken.
The printer may not be set to
the correct emulation mode.
Printing Problems
Corrective Action
Check the printer drivers in Windows.
For more information, see the
Syngistix Software installation Guide
on the Syngistix Document Pack CD.
Check the power cable and the cable
connecting the printer to the
computer. Make sure the power is on.
Check printer status.
Check the connector. If the pins are
broken, order a replacement cable.
See the printer manufacturer's
information or refer to the Syngistix
Software Installtion Guide on the
Syngistix Document Pack CD.
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Table of Contents
Troubleshooting
