Repair Parts And Services; Quality Control - Integra CUSA Clarity System Service And Maintenance Manual

12.5 Repair Parts and Services

Included under the Warranty are the following services:
Consoles. Integra or its distributor, when authorized for this purpose, shall, if possible, perform on-site repair of consoles and where not possible or
otherwise decided at the sole discretion of Integra, Integra or its distributor shall arrange and pay to ship the affected Equipment to the designated
repair facility. Integra or its distributor authorized for this purpose shall repair the affected Equipment or replace a console by a new or refurbished
console (at the discretion of Integra), that shall carry the same remaining warranty as the original equipment.
Handpieces. Integra shall repair or replace any defective handpiece covered by the Warranty by a new or refurbished handpiece (at the discretion of
Integra) that shall carry the same remaining warranty as the original equipment.
Modifications to Covered Equipment. From time to time, at its sole discretion, Integra may propose modifications to the covered Equipment and to the
Specifications for the Equipment. Subject to Customer's approval and at its sole expense, the Customer may request Integra to make such modifications
to the covered Equipment and to the Specifications. Integra shall make such modifications for the Customer, which modifications may include the
installation of new parts in the Equipment, at a price equal to the then-current list price for such modifications, as such list price is established by
Integra in its sole discretion.

12.6 Quality Control

Customer shall maintain reasonable standards of quality control, operations, procedures, safety testing and inspection of Equipment to ensure that
unnecessary service or maintenance is not required hereunder.
Customer shall provide a technical counterpart to Integra's Service Agent for assistance in Integra's telephonic diagnosis of the malfunction with the
Equipment. Customer shall reasonably accept Integra's determination whether a repair or service is an in-warranty repair or an out-of-warranty repair.
CUSA® Clarity System Service and Maintenance Manual Page 100 of 117 0645403-2-EN