Service And Repair - Integra MAYFIELD Instruction Manual

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Integra Standard Warranty
INTEGRA LIFESCIENCES CORPORATION ("INTEGRA") warrants
to the original purchaser only that each new INTEGRA product
is free from manufacturing defects in material and workmanship
under normal use and service for a period of one (1) year (except
as otherwise expressly provided as to accessory items) from the
date of delivery by INTEGRA to the first purchaser, but in no
event beyond the expiration date stated on any product labeling.
• Surgical instruments are guaranteed to be free from defects
in material and workmanship when maintained and cleaned
properly and used normally for their intended purpose.
• Any covered product that is placed by INTEGRA under a lease,
rental, or installment purchase agreement and that requires
repair service during the term of such placement agreement
shall be repaired in accordance with the terms of such
agreement.
If any covered defect occurs during the warranty period or
term of such placement agreement, the purchaser should
communicate directly with INTEGRA's home office. If purchaser
seeks to invoke the terms of this warranty, the product must be
returned to INTEGRA at its home office. The defective product
should be returned promptly, properly packaged, and postage
prepaid. Loss or damage in return shipment to INTEGRA shall
be at CUSTOMER's risk. INTEGRA's sole responsibility under
this warranty shall be repair or replacement, at INTEGRA's sole
discretion at INTEGRA's expense, subject to the terms of this
warranty and applicable agreements.
IN NO EVENT SHALL INTEGRA BE LIABLE FOR ANY INCIDENTAL,
INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES IN
CONNECTION WITH THE ACQUISITION OR USE OF ANY
INTEGRA PRODUCT. Further, this warranty shall not apply to,
and INTEGRA shall not be responsible for, any loss arising in
connection with the purchase or use of any INTEGRA product
that has been repaired by anyone other than an authorized
INTEGRA service representative or altered in any way so as, in
INTEGRA's judgment, to affect its stability or reliability, or which
has been subject to misuse, negligence or accident, or which has
been used otherwise than in accordance with the instructions
furnished by INTEGRA. THIS LIMITED WARRANTY IS EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES
ON INTEGRA'S PART, AND INTEGRA NEITHER ASSUMES NOR
AUTHORIZES ANY REPRESENTATIVE OR OTHER PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
INTEGRA'S PRODUCTS.
INTEGRA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY ARISING
FROM COURSE OF PERFORMANCE, COURSE OF DEALING,
USAGE OR TRADE OR OTHERWISE, OR APPLICATION OR
WARRANTY OF QUALITY AS WELL AS ANY EXPRESS OR IMPLIED
WARRANTY TO PATIENTS. No warranty or guarantee may be
created by any act or statement nor may this Standard Warranty
be modified in any way, except as a result of a writing signed
by an officer of INTEGRA. These limitations on the creation or
modification of this warranty may not be waived or modified
orally or by any conduct.

Service and Repair

For service and repair outside the United States, contact your
local authorized Integra representative.
In the United States, send all instruments for service or repair to:
Integra LifeSciences Corporation
4900 Charlemar Drive, Building A
Cincinnati, Ohio 45227
(Always include the purchase order number and a written
description of the problem.)
Or phone:
513-533-7979
877-444-1114 (USA only)
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