Chapter 8 Troubleshooting The System; Overview; Exporting Logfiles; Alarm Descriptions - Integra CUSA Clarity System Service And Maintenance Manual

Chapter 8 - Troubleshooting the System

8.1 Overview

This chapter provides information on troubleshooting the CUSA® Clarity console or handpiece to locate faulty subassemblies. The outline for general
troubleshooting processes is Figure 8-1. In case of abnormal functions reported by troubleshooting assessment, contact authorized repair partner.

8.2 Exporting Logfiles

The CUSA Clarity maintains logfiles of events, including error codes and handpiece data from all handpiece connected to the console. Logfiles are
stored as text files. They open using any text editor program (e.g., Notepad). A technician may import Logfiles into a spreadsheet using tab-separated
variable format. To export logfiles stored in the CUSA Clarity console:
1. Insert a USB stick into the CUSA Clarity USB port at the rear side of the console. Format the USB stick as FAT (FAT16, FAT32 or exFAT)
or NTSF. The system does not support other file formats.
2. From the Main Screen, press the Setting button
3. From the Setting Screen, press the System Information button
4. From the System Information Screen, press the Extract Log button
5. When files are copied, Resume button appears; press button and remove the USB stick
6. Insert the detachable memory device into a PC and browse the CUSA logfiles folder. Log files are located in a sub- folder named with the
serial number of the console. This folder contains:
• Logfiles containing all events dated since the manufacturing of the console.
• MaintenanceTrendData.csv containing monitored values dated since the manufacturing of the console.
• Handpieces folder containing all handpiece logfiles from all handpiece connected to the console previously. The system names the
handpiece logfiles using the format Handpieces serial number-Handpieces part number.
• Zip the extracted folder and send it to Clarity_Logfile@integralife.com.

8.3 Alarm Descriptions

Condition Cause
Low Aspiration The console has measured the aspiration level to be too low
to be functioning properly
Handpiece Failure A fault has occurred reading or writing to the handpiece
memory chip
Footswitch failure A footswitch wiring or connection fault has been detected
Console Overheating The console is excessively warm; it will automatically shutdown
Console Failure A fault has occurred when restoring the previously used
(Recoverable) settings or service information; default values may be used
Console Failure A fault condition has been detected within the console
No fragmentation No fragmentation may occur while using CUSA Clarity in
conjunction with a monopolar eletrosurgery system
CUSA® Clarity System Service and Maintenance Manual
Recommendation
• Check tubing connections and routing
• Replace tubing set if problem persists
• Disconnect and reconnect handpiece
• Replace handpiece if problem persists
• Disconnect and reconnect footswitch
• Replace footswitch if problem persists
Contact Integra Service
System is unusable; notify Integra Service
Restart console, contact Integra Service if problem persists
• Go into Stand-by
• Press Start Prime
• Press Stop Prime
• Press Start Test
• Press Main Screen
Table 8-1
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