Service And Repair - Integra MAYFIELD Horseshoe Headrest Instruction Manual

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EN – ENGLISH
Integra Standard Warranty
INTEGRA LIFESCIENCES CORPORATION ("INTEGRA")
warrants to the original purchaser only that each new
INTEGRA product is free from manufacturing defects in
material and workmanship under normal use and service
for a period of one (1) year (except as otherwise expressly
provided as to accessory items) from the date of delivery
by INTEGRA to the first purchaser, but in no event beyond
the expiration date stated on any product labeling.
Surgical instruments are guaranteed to be free from
defects in material and workmanship when maintained
and cleaned properly and used normally for their
intended purpose. Any covered product that is placed by
INTEGRA under a lease, rental, or installment purchase
agreement and that requires repair service during the
term of such placement agreement shall be repaired
in accordance with the terms of such agreement.If
any covered defect occurs during the warranty period
or term of such placement agreement, the purchaser
should communicate directly with INTEGRA's home
office. If purchaser seeks to invoke the terms of this
warranty, the product must be returned to INTEGRA at its
home office. The defective product should be returned
promptly, properly packaged, and postage prepaid. Loss
or damage in return shipment to INTEGRA shall be at
CUSTOMER's risk. INTEGRA's sole responsibility under this
warranty shall be repair or replacement, at INTEGRA's sole
discretion at INTEGRA's expense, subject to the terms of
this warranty and applicable agreements.
IN NO EVENT SHALL INTEGRA BE LIABLE FOR ANY
INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE
DAMAGES IN CONNECTION WITH THE ACQUISITION OR
USE OF ANY INTEGRA PRODUCT. Further, this warranty
shall not apply to, and INTEGRA shall not be responsible
for, any loss arising in connection with the purchase
or use of any INTEGRA product that has been repaired
by anyone other than an authorized INTEGRA service
representative or altered in any way so as, in INTEGRA's
judgment, to affect its stability or reliability, or which
has been subject to misuse, negligence or accident, or
which has been used otherwise than in accordance with
the instructions furnished by INTEGRA. THIS LIMITED
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, AND OF ALL OTHER
OBLIGATIONS OR LIABILITIES ON INTEGRA'S PART,
AND INTEGRA NEITHER ASSUMES NOR AUTHORIZES
ANY REPRESENTATIVE OR OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
INTEGRA'S PRODUCTS.INTEGRA DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, AND ANY IMPLIED WARRANTY ARISING
FROM COURSE OF PERFORMANCE, COURSE OF
DEALING, USAGE OR TRADE OR OTHERWISE, OR
APPLICATION OR WARRANTY OF QUALITY AS WELL AS
ANY EXPRESS OR IMPLIED WARRANTY TO PATIENTS.
No warranty or guarantee may be created by any act or
statement nor may this Standard Warranty be modified
in any way, except as a result of a writing signed by an
officer of INTEGRA. These limitations on the creation
or modification of this warranty may not be waived or
modified orally or by any conduct.

Service and Repair

For service and repairs outside the United States, contact
your local authorized Integra representative.
Within the United States, send all instruments for service
or repair to:
Integra
4900 Charlemar Drive, Building A
Cincinnati, Ohio 45227
(Always include the purchase order number and a written
description of the problem)
Or phone: 877-444-1114 (USA only)
513-533-7979
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Mayfield swivel horseshoe headrestA1011A1012

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