Disposing Of Equipment; Before You Call; Contacts For Questions And Consultation - RAID Xanadu User Manual

16.5

Disposing of Equipment

Lithium batteries and nickel metal hydride batteries are used in the disk array unit.
Batteries are implemented as follows.
Each controller: Lithium battery (Button battery)
Each controller: Nickel metal hydride battery
Extended BBU: Nickel metal hydride battery
Consult the sales agent from whom you purchase them or your maintenance service agent
concerning disposal of the unit (including battery disposal (and exchange)).
16.6

Before You Call

Before telephoning to ask questions or consult on a failure or abnormality of the disk array unit,
have the following items ready.
The warranty and this manual
Conditions of the fault or abnormality, notes on content of questions
Notes on the configuration of the disk array unit and software used with the disk array unit
Notes on the configuration of the connection of the host unit to the disk array unit and the
configuration of peripheral equipment connected to the host unit
Manuals of the host unit and peripheral equipment connected to the host unit and manuals of
software used
16.7

Contacts for Questions and Consultation

For questions and consultation about the disk array unit, contact RAID support at 800-330-7335
or email support@raidinc.com.
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