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RAID Xanadu User Manual

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Xanadu
User's Guide
NOTE:
Read this manual carefully before using the unit. Keep this
manual nearby as a handy reference and refer to the
"CAUTION" and "WARNING" statements whenever necessary.
RAID CONFIDENTIAL AND PROPRIETARY
All rights reserved by RAID Inc.. This document must be used
solely for the purpose for which it was furnished by RAID Inc..
No part of this document may be reproduced or disclosed to
others, in any form, without the prior written permission of RAID
Inc..
7/1/2008

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Summary of Contents for RAID Xanadu

  • Page 1 RAID CONFIDENTIAL AND PROPRIETARY All rights reserved by RAID Inc.. This document must be used solely for the purpose for which it was furnished by RAID Inc.. No part of this document may be reproduced or disclosed to others, in any form, without the prior written permission of RAID Inc..
  • Page 2 To use them in another operating system environment, ask your maintenance service agent, since maintenance personnel of the maintenance service agent will configure the RAID Storage unit. This guide explains the general methods used in setting up RAID Storage itself, installing RAID Storage Manager, and installing RAID Storage ControlCommand.
  • Page 3 RAID Storage Manager Ver5.1 or later RAID Storage BaseProduct Ver5.1 or later 3. The following terms in this guide refer to the corresponding RAID Storage software products unless otherwise stated. Term RAID Storage Software Product...
  • Page 4 The following terms in this guide refer to the corresponding RAID Storage software manuals unless otherwise stated. Term RAID Storage Software Manual RAID Storage Software PathManager User’s Manual (Linux) RAID Storage PathManager User’s Manual (Linux) RAID Storage Software PathManager User’s Manual (Windows) RAID Storage PathManager User’s Manual (Windows)

  • Page 5: Text Conventions

    Text Conventions The following symbols are used throughout this guide. Display Types Type Description Items that are mandatory or require attention when using the unit Information such as restrictions on operations Supplemental explanations of text The table below explains notation used in this guide. Disk array unit Denotes unit NF51x1-xR4xx-* shown on the front cover.

  • Page 6: Safety Precautions

    Safety Precautions Carefully read and understand these Safety Precautions before using this unit in order to use it safely. The following symbols are used in this guide to make it easy to understand how to operate the unit safely and correctly. WARNING Indicates that there is a risk of death, serious injury, or burns.

  • Page 7: Notes On Safety

    Notes on Safety Before using the disk array unit, carefully read and understand these "Notes on Safety" for safe use of the unit. WARNING Never use the disk array unit in a location where there is flammable gas or combustible material. Doing so could cause a fire or explosion. Do not use the disk array unit in a location that is unusually damp or a location where water is handled.
  • Page 8 WARNING Warnings concerning power Do not overload an outlet with the power cords of the disk array unit and extended BBU. Doing so could cause a fire. Do not put heavy objects on the power cords of the disk array unit or extended BBU. If the covering of a power cord is torn, it could cause a fire or electric shock.
  • Page 9 For details, contact your sales agent. Although installation and maintenance of the disk array unit can be done by customers themselves, they must understand that RAID and its sales agents shall not assume responsibility for any damage to the disk array unit, its components, or connected devices or for any outcome occurring during, before, or after operation when customers do these things themselves.
  • Page 10 WARNING Be sure to perform backup of the data of the disk array unit regularly. It is recommended that particularly important files be backed up on media such as magnetic tape. Reason: The disk array unit, which is available on strictly hard failures, cannot cope with unexpected vibrations or shocks, power cuts due to electrical outages, or soft faults.
  • Page 11 CAUTION Cautions concerning disk drives A disk drive is an electronic device. When handling one, take measures against static electricity, such as using a wrist strap. If you do not have a wrist strap, firmly place one hand on the unpainted metal surface of the disk drive before handling it.
  • Page 12 CAUTION Cautions concerning batteries The batteries of the disk array unit have a life span. If batteries are used past their life span, the backup time cannot be guaranteed and user data may be destroyed on a power outage. When replacing batteries due to their life span, a request for battery purchase and maintenance must be made.
  • Page 13 Cautions concerning cables For the FC cables and SAS cables used in connections in the disk array unit, use cables and cable lengths specified by RAID. If cables other than those specified are used, data can be lost. Check cable specifications and connectors so that there will be no wiring errors.
  • Page 14 WARNING Cautions concerning LAN In connecting to the Storage Manager, be sure to connect to a LAN port and not to a MNT port. Assign different addresses for the IP address of the CONT#0 LAN and the IP address of the CONT#1 LAN. This disk array unit does not support several features, including teaming.
  • Page 15 Indication on Safety The warning label is attached to components with possible danger or their vicinity in your disk array unit to inform the user that a hazardous situation may arise when operating the disk array unit. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.
  • Page 16 Power Supply Controller - xv -...
  • Page 17 Battery - xvi -...
  • Page 18 Disk Enclosure - xvii -...
  • Page 19 Extended Battery Backup Unit Extended Battery Backup Unit Power Supply - xviii -...
  • Page 20 (3) This manual was created with the greatest care, but in the event that any technical or editorial errors or omissions are found, contact your dealer. (4) RAID shall not be liable for any claims of loss or lost profits caused by the use of this disk array unit, regardless of item (3) above.
  • Page 21 Documentation Besides this Manual Besides this manual, the user-oriented information below is also available. Since this is necessary information that is important for installation and stable operation, be sure to check it. Title Content Contains the setup procedures of this guide. Setup Guide Packaged with the unit.

  • Page 22: Table Of Contents

    Contents OVERVIEW ........................1 Features ..........................1 Specifications ........................2 Optional Components .......................3 Initiating Setup ......................4 Tasks and Procedure for New Setup .................4 Preparation ........................5 Unpacking ........................7 Checking Sent Items ......................7 Checking Appearance and Features ................ 9 Disk Array Unit ........................9 3.1.1 Front View........................9 3.1.2 Front View (viewed when front panel is removed)............9 3.1.3 Rear View........................
  • Page 23 Installation of the Storage Manager Client ............73 10.1 Configurations Offered by the Storage Manager Client..........73 10.2 Installing the Storage Manager Client ................74 10.3 Starting the Storage Manager Client ................79 Initialization of RAID Storage ................81 11.1 Initialization Using Initialization Wizard................81 11.1.1 How to Start......................81 11.1.2 Initialization......................82 11.2...
  • Page 24 Connection Confirmation from Business Server ..........120 13.1 Connection Confirmation in a Windows Environment ..........120 13.2 Connection Confirmation in a Linux Environment............123 Storing Host Information Output to File on Business Server ......128 Expansion Methods..................... 129 15.1 Notes on Expansion ......................129 15.2 Removing and Installing Controllers ................130 15.3...

  • Page 25: Overview

    Disk drives employed are 73 GB (15,000 rpm), 147 GB (15,000 rpm), or 300 GB (15,000 rpm) SAS disk drives, and 500 GB (7200 rpm) or 750 GB (7200 rpm) SATA disk drives, of which a maximum of 72 (Xanadu-beta version) drives or a maximum of 144 (Xanadu) drives can be implemented.

  • Page 26: Optional Components

    This page is intentionally left blank...

  • Page 27: Initiating Setup

    Chapter 10 Installation of the Storage Manager Client Chapter 11 Initialization of RAID Storage Initialization using the initialization wizard Chapter 12 Easy Configuration of RAID Storage Batch unlocking of licenses LD bind easy configuration Chapter 13 Connection Confirmation from Business Server...

  • Page 28: Preparation

    At least three people (required to move the disk array unit) At least three disk drives are required at the time of setup. Please purchase additional disk drives. (2) Execute the setup tasks below at the business server connecting RAID Storage. Begin preparation Get host bus adapter WWPN...
  • Page 29 (a) Getting the WWPN (World Wide Port Name) of the host bus adapter (Fibre Channel controller) This setup is only for WWN mode (using the WWPN of the host bus adapter to allocate LUN to the business server) as the AccessControl setup mode. During the setup task, the WWPN of the host bus adapter installed on the business server is obtained using software.

  • Page 30: Unpacking

    If you have not bought disk drives, purchase them before performing the setup tasks. Table 2.4.1 List of Included Items for Disk Array Item Name Qty. Rack mount kit Front mask AC cable Xanadu microprogram Setup Guide User’s Guide User’s Guide (CD-R edition) Warranty List of Included Items...
  • Page 31 This page is intentionally left blank.

  • Page 32: Checking Appearance And Features

    3. Checking Appearance and Features Disk Array Unit This section describes the names and functions of each portion of the disk array unit. 3.1.1 Front View 2) SERVICE LED (1) POWER LED * Refer to 4.4 “Installing and Removing Front Panel” for a description of how to remove the front panel.
  • Page 33 ON/OFF status of POWER and SERVICE LEDs POWER LED SERVICE LED Description Normal operation Requesting maintenance or processing a maintenance task (such as during recovery) Blinking It is one of the following. Check the controller LEDs. - Power-on sequence in progress - Online download sequence in progress - Automatic download sequence in progress Note: Do not turn off power while a...

  • Page 34: Rear View

    ON/OFF status of ACTIVE/FAULT LED ACTIVE/FAULT LED Status Green : Lighting Normal status (ready) Green : Blinking Normal status (accessing) Green/orange : Alternate blinking Restoring Orange only : Blinking HDD low power state Orange : Lighting Abnormal status 3.1.3 Rear View (1) Power supply (PS1) (1) Power supply (PS0) (2) Controller (CONT1)

  • Page 35: Power Supply

    3.1.4 Power Supply (5) Ejector (1) Receptacle (2) POWER GOOD LED (4) FAN FAULT LED (3) POWER FAULT LED (6) Power cable clamp (1) Receptacle Connect the power cable that comes with the disk array unit to the receptacle to supply AC power.

  • Page 36: Controller

    3.1.5 Controller (11) Ejector (13) HPE (11) Ejector (1) Power button (14) BBU FAULT LED (10) Modem connector (12) HPE FAULT LED (8) SAS connector (2) MNT connector (9) Extended BBU connector (6) BACKUP LED (4) READY LED (3) LAN connector (5) FAULT LED (7) HP connector (1) Power button...
  • Page 37 (5) FAULT LED (orange) The FAULT LED illuminates to indicate that a fault occurred in the controller. READY LED and FAULT LED READY LED FAULT LED State Blinking Normal operation Starting Blinking (5 Power-off sequence complete times/second) AC power can be turned off. Blinking asynchronously Online/automatic download sequence in progress Blinking synchronously...
  • Page 38 The FAULT LED illuminates to indicate that an error is detected. Locations and port numbers * DP1 is supported only by Xanadu. (9) Extended BBU connector The extended BBU connector is for connecting the disk array unit to an extended BBU.

  • Page 39: Disk Enclosure

    This section describes the names and functions of each portion of the disk enclosure (DE). 3.2.1 Front View 2) SERVICE LED (1) POWER LED Xanadu * Refer to 4.4 “Installing and Removing Front Panel” for a description of how to remove the front panel. 3.2.2 Front View (viewed when front panel is removed)
  • Page 40 ON/OFF status of POWER and SERVICE LEDs Condition POWER LED SERVICE LED Description Operating Normal operation Requesting maintenance or processing a maintenance task (such as system recovery) Power-off Powered off (3) Disk drive/Dummy tray A single disk enclosure is equipped with 12 disk drives/dummy trays. Disk drive: Hard disk drive (HDD) with exclusive tray Dummy tray: Exclusive tray only...

  • Page 41: Rear View

    3.2.3 Rear View (1) Power supply (PS1) (1) Power supply (PS0) (2) Adapter (ADP1) (2) Adapter (ADP0) (1) Power supplies (PS0/PS1) A single disk enclosure is equipped with two power supplies. Supply AC power to both of the power supplies. (2) Adapters (ADP0/ADP1) A single disk enclosure is equipped with two adapters.

  • Page 42: Power Supply

    3.2.4 Power Supply (5) Ejector (1) Receptacle (2) POWER GOOD LED (4) FAN FAULT LED (3) POWER FAULT LED (6) Power cable clamp (1) Receptacle Connect the power cable that comes with the disk array unit to the receptacle to supply AC power.

  • Page 43: Adapter

    3.2.5 Adapter (5) Ejector (5) Ejector (4) PS FAULT CLEAR (3) SAS connector (1) READY LED (2) FAULT LED (1) READY LED The READY LED illuminates to indicate normal operation. (2) FAULT LED The FAULT LED illuminates to indicate that an error occurred in the adapter. READY LED and FAULT LED READY LED FAULT LED...
  • Page 44 (4) PS FAULT CLEAR The switch can be used to clear the fault status of the corresponding power supply. (5) Ejectors The ejectors are used to install or remove the adapter.

  • Page 45: Extended Bbu

    Extended BBU This section describes the names and functions of each portion of the extended BBU. 3.3.1 Front View 3.3.2 Rear View (1) Receptacle (6) BBU OUT connector (7) Set screw (7) Set screw (2) AC switch (4) CHARGE LED (3) Cooling fan (5) BBU FAULT LED (1) Receptacle...
  • Page 46 (5) BBU FAULT LED Illuminated: 1) Indicates that a fault has occurred in the extended BBU. 2) The BBU FAULT LED also illuminates when the BBU cable described in (6) is not connected normally to the body of the DAC unit. Blinking: The BBU FAULT LED blinks when the battery exchange period is up.

  • Page 47: Installation

    4. Installation Mounting Disk Array Unit and Disk Enclosures on Rack This section describes how to mount the disk array unit and disk enclosures on a rack. Follow the instructions in the “Disk Array Unit Setup Guide”. The disk array unit weighs up to 31 kg and a disk enclosure up to 29 kg. At least three people should perform the tasks of mounting the units on a rack.
  • Page 48 (1) Check the rail (L). The rear is the side that has an inner rail. The rail (L) is the rail whose cross-section Rail (L) when viewed from the front forms the letter L. Install this rail on the left-hand-side when viewed from the front of the rack.
  • Page 49 (4) Draw the inner rail to the rear support of the rack and insert the two projections. Installation in rear support Installation in rear support (Square-holed rack) (Round-holed rack) Rail front Relative positions of projections Projection (round hole) Projection (square hole) Projection (round hole) Projection (square hole) Inner rail projections...
  • Page 50 (7) Mount units from the front of the rack. Raise a unit, place the rear of it on the rail, and slide it in. At least three people should perform the tasks of mounting a unit in a rack. Because the units are heavy, watch out for pinched fingers or other injuries. Do not drop a unit.

  • Page 51: Installation Of Disk Drives

    Installation of Disk Drives Disk drives have a plug-in structure. Plug in each disk drive slowly. Carefully install disk drives one at a time. While powered on, insert the next disk drive after disk drives previously inserted are in a ready state.
  • Page 52 The disk drive installation procedure is described below. Open the lever. (1) Open the disk drive lever. When shipped, the disk drive lever is closed. Push the circled portion in the direction of the arrow and the open the lever 40 degrees while it is pushed.
  • Page 53 (4) Close the lever. Close the lever. Close the lever all the way. (5) The installation task is complete. Complete...
  • Page 54 The disk drive removal procedure is described below. (1) Push the circled portion in the direction of the arrow and open the lever 40 degrees while it is pushed. (2) Hold the lever and move the disk drive about 10 cm. (3) With both hands, hold the sides and underside of the disk drive and pull it all the way out.

  • Page 55: Setting Ac Operating Mode

    Setting AC Operating Mode This disk array unit is equipped with an AC operating mode in which it is powered on when the AC power is turned on. The AC operating mode is enabled when the unit is shipped. It can be disabled by changing DIP switch settings in the controller of the disk array unit.

  • Page 56: Installing And Removing Front Panel

    Installing and Removing Front Panel State of mask key The left figure shows the key unlocked when the key is in a horizontal state. The right figure shows the key locked when the key is in a vertical state. Shows key in unlocked state. Shows key in locked state.
  • Page 57 [Front panel removal procedure] (1) Release the lock by turning the key clockwise. (2) Pull the right side toward you by pivoting the left end, detach the left side, and pull the entire mask toward you. Procedure - 1 Procedure - 2...

  • Page 58: Mounting An Extended Bbu On A Rack

    Mounting an Extended BBU on a Rack List of included items for extended BBU Item Name Qty. Extended battery backup unit Rack mount kit Enclosure Rear rail Core nut Screw Front mask AC cord assembly (100VAC, 3 m) BBU-CONT connection cable Warranty List of Included Items Rear rail (common...
  • Page 59 Cage nut Install cage nuts in the rack support. Determine the position for installing cage nuts by looking at 1U delimiting marks on the rack. The figure to the right shows the position in Front cage nut which to install a cage nut in the support on installation the front left side of the rack.
  • Page 60 (a) Slowly insert the enclosure from the front of the rack. (b) Affix the enclosure to the attached cage nuts on the left and right using two mounting screws. Affix using mounting screws (2 locations, left and right) Cage nut (c) From the rear of the rack, insert a rear rail in the gutters along the side of the enclosure and slide it forward Rear rail...
  • Page 61 (5) Installation and removal of front mask To install the front mask, mate the springs on back of the front mask to the edges of the enclosure cutouts and push in. To remove the front mask, press the top and bottom or left and right sides of the front mask and pull it toward you.

  • Page 62: Cable Connections

    Check the following for each cable connection of the disk array unit. (1) Cables used for connections Use the SAS cables that come with the disk array unit or ones specified by RAID to connect to power supplies. To connect the disk array unit to the host bus adapter or FC switch in the host, always use the FC cables specified by RAID.

  • Page 63: Sas Cable Connections And De And Pd Numbers

    SAS Cable Connections and DE and PD Numbers This disk array configuration shows the Xanadu-beta version (a maximum of five DE can be connected) and the Xanadu (a maximum of eleven DE can be connected). Functions equivalent to “DE 00” are implemented in the DAC.
  • Page 64 For the model Xanadu, configuration in order of the numbers below is recommended Example: In a configuration with 3 DE, connect DE in the order (1)(DE 08), (2)(DE 01), (3)(DE 09). The order of DE configuration is shown below. DE 0D...

  • Page 65: Connection Of Disk Array Unit To Business Server

    Connection of Disk Array Unit to Business Server Connect an FC cable between an RAID Storage host connection port (HP connector) and the business server. Host connection port (HP connector) Host connection port (HP connector) CONT1 CONT0 Host connection port...
  • Page 66 Connect the disk array unit to the business server with FC cables by the following procedure: 1. Checking power supplies Make sure that the plug of each power cable is disconnected from the outlet. 2. Connecting disk array unit to business server Push a separately purchased FC cable (LC-LC cable) into a host connection port (HPx) of a disk array unit controller (CONT0 or CONT1) until a click is heard.

  • Page 67: Connecting Lan Cables

    Connecting LAN Cables Various servers and clients connect to RAID Storage by LAN cables. The disk array unit, management server, and client must be connected in order to perform initial setup and monitoring of RAID Storage. Configuration change and fault occurrence can be monitored for the disk array unit through LAN by using the management software Storage Manager.
  • Page 68 Although the Storage Manager server can be connected to CONT0 or CONT1, connect it on the CONT0 side if only connecting one. It is recommended that you set IP addresses for the CONT0 and CONT1 LAN ports for Storage Manager use individually to make them redundant and use them via Ether-HUB.

  • Page 69: Connection Of Extended Bbu And Controllers

    Connection of Extended BBU and Controllers Connect an extended BBU to the disk array unit using the BBU cable shipped with the unit. (1) Mount the extended BBU directly below the disk array unit. Disk array unit Extended BBU1 Extended BBU0 BBU input connector Controller CHARGE...

  • Page 70: Connecting Power Cables

    Connecting Power Cables WARNING Do not put too many loads on a single outlet. Failure to follow this warning may cause fire to occur. Do not insert the plug of a power cord into an outlet with wet hands. Failure to follow this warning may cause electric shock to occur.
  • Page 71 Until the RDY LEDs blink, do not perform any operations using Storage Manager. If one or more disk enclosures are connected to the disk array unit, always turn on the AC power of the disk enclosures before turning on the power of the disk array unit.
  • Page 72 [Connection procedure] Receptacle Receptacle Back of disk array unit Receptacle Receptacle Figure 5.7.2 Rear Views of Disk Array Unit and Disk Enclosure (1) Spread the AC cable clamp, connect the power cable, and loosely lock the clamp. (2) Move the clamp in the direction of the arrows and fix the clamp securely at a point close to the base of the plug.

  • Page 73: Turning On/Off Unit Power

    6. Turning On/Off Unit Power This chapter describes the procedure of turning on the power of the disk array unit and disk enclosures. The following procedure turns on the power of the disk array unit. Power-on Procedure Since the AC operating mode is functioning in the shipped state, power supplies are turned on by turning on the AC power.

  • Page 74: Power-Off Procedure

    Power-off Procedure (1) When powering off, first turn off the power of the business server. (2) Press the power button at the right end of the rear face of the disk array unit for at least five seconds. (The READY LED blinks rapidly if power is disrupted.) (If two controllers are installed, press the power button on either of the controllers.

  • Page 75: Powering On When Ac Power Has Not Been Turned Off

    Powering On When AC Power Has Not Been Turned Off If the AC power was not turned off on turning off power supplies, power-on using the procedure below. (1) Press the power button on the right end of the rear surface of the disk array unit for three or more seconds.

  • Page 76: Notes On Turning Off The Ac Power

    It starts normally. Charging the battery takes up to 8 hours. Battery backup retention time Product Name Without Extended BBU With Extended BBU Xanadu-beta version 24 hours 120 hours (5 days) Xanadu 24 hours 72 hours (3 days) The extended BBU varies by Product Name.
  • Page 77 6.2 “Power-off Procedure”, the following matters require attention. Note: DynamicDataReplication/RemoteDataReplication are functions of the Xanadu. Main Operating State Synchronized State...
  • Page 78 To restore a faulted pair, perform the replication operation below. 1. Execute the Forced Separate operation on the RV subject. 2. Execute an operation that returns to the previous state again (Replicate → Separate or Restore). Note: Although copying is started again, it is a full copy operation to which all areas of a logical disk are subject.

  • Page 79: Power Control Means Besides Power Button

    Power Control Means Besides Power Button Control Means Host OS Features Coordination with a host is possible by using a server for power ESMPRO Windows control. (UPS coordination) Linux For details, check ESMPRO. Automatic running is possible by using a server for power ESMPRO Windows control.

  • Page 80: Notes On Ups Coordination And Automatic Running

    Notes on UPS Coordination and Automatic Running Pay attention to the AC power-off sequence when using ESMPRO or NX UPS. AC power-off sequence (1) Business server (2) FC switch (3) Disk array unit (including extended BBU) (4) Disk enclosure (5) Management server (ESMPRO only) There is no designated AC power-off sequence for multiple disk enclosures.

  • Page 81: Installation Of Storage Manager In A Windows Environment

    7. Installation of Storage Manager in a Windows Environment Install the Storage Manager server software on the management server, and the volume list command on the business server. Installation and Initial Setup of Storage Manager Server Storage Manager server installation is done from “Storage Manager Setup”. “Storage Manager Setup,”...

  • Page 82: Installation And Volume List Command

    Installation and Volume List Command If ControlCommand has been installed as in 7.3 “Installation of ControlCommand”, this task is unnecessary. 7.2.1 Prior to Setup Before beginning the volume list command (iSMvollist command) installation, be sure of the following. By installing the volume list command, the functions of the host information collection command (iSMcc_hostinfo) and iSM Host Agent Service become available.

  • Page 83: Installation Of Controlcommand

    Installation of ControlCommand If ControlCommand has not been purchased, this task is unnecessary. 7.3.1 Prior to Setup Before beginning ControlCommand installation, be sure of the following. By installing ControlCommand, functions of the host information collection command (iSMcc_hostinfo) and iSM Host Agent Service become available. Refer to the “ControlCommand on Windows Installation Guide”...
  • Page 84 The version of the software that you install must support disk arrays that are connected to the server. Moreover, if a disk array has RemoteDataReplication configured, the remote disk array to which it connects must also be supported. If you apply quota management or file screening to the disk or folder that is the installation destination, be sure to use it appropriately.

  • Page 85: Installation Of Storage Manager In A Linux Environment

    8. Installation of Storage Manager in a Linux Environment Install the Storage Manager server software (hereafter, referred to as the Storage Manager server) on the management server, and the volume list command on the business server. Installation of Storage Manager Server 8.1.1 Installation of Storage Manager Server Install the Storage Manager server by following the procedure below.

  • Page 86: Storage Manager Server Environment Setup

    8.1.2 Storage Manager Server Environment Setup In order to start the Storage Manager server, environment setup is needed. The Storage Manager server is supplied with a sample environment definition file (/etc/iSMsvr/iSMsvr.conf) for each character code. A sample file for the minimum possible environment setup for the D series (iSMsvr.easy-D.sample) is shown in the references here.
  • Page 87 (3) Check the syntax of the environment definition file #iSMsvr check Verifying syntax(/etc/iSMsvr/iSMsvr.conf)...success Verifying disk free space(/opt/iSMsvr/etc/log/)...success The iSMsvr check command checks in advance for syntax errors in the environment definition file and for insufficient disk capacity where the Storage Manager server operation log is stored.

  • Page 88: Installation Of Volume List Command

    Installation of Volume List Command If ControlCommand has been installed as in 8.3, this task is unnecessary. 8.2.1 Prior to Setup Before beginning volume list command (iSMvollist command) installation, be sure of the following. By installing the volume list command, the functions of the host information collection command (iSMcc_hostinfo) becomes available.
  • Page 89 (5) Install using the rpm command. rpm -ivh /cdrom/VOLLIST/LINUX/iSMVOL/iSMvol.rpm (6) Installation is complete when the message below is output. Installation completed. (7) Unmount the CD. Unmount using the umount command umount /cdrom...

  • Page 90: Installation Of Controlcommand

    Installation of ControlCommand If you have not purchased ControlCommand, this task is unnecessary. 8.3.1 Prior to Setup Before beginning ControlCommand installation, be sure of the following. By installing ControlCommand, the functions of the host information collection command (iSMcc_hostinfo) become available. Refer to the “ControlCommand on Linux Installation Guide”...
  • Page 91 The version of the software that you install must support disk arrays that are connected to the server. Moreover, if a disk array has RemoteDataReplication configure, the remote disk array to which it connects must also be supported. ControlCommand is 32-bit software. If it will be used in an IA64 server environment, a 32-bit emulator, 32-bit compatible library, or other package offered by the OS must be installed in advance in order for the 32-bit software to run.

  • Page 92: Collection Of Host Information On Business Server

    9. Collection of Host Information on Business Server This chapter describes the collection of host information from a business server. Collection of the host information on a business server obtains WWPN information from the host bus adapter (HBA) installed in the business server. If business servers use only Windows OS and the system is an entirely new installation, automatic collection of host information can be done.
  • Page 93 (2) Host information collection using file output from host information collection command If setting up a disk array unit in a system that has already begun operation, or if a business server connected by Fibre Channel cable contains a Linux OS, the host information collection command can be used to output a file.

  • Page 94: Host Information Collection Using File Output On Business Server In Windows Environment

    Host Information Collection Using File Output on Business Server in Windows Environment (1) Execute the host information collection command (iSMcc_hostinfo command) from the command prompt. In the -export option, specify the file that is the output destination of the host information (host information file). Execute the host information collection command (iSMcc_hostinfo command) as a user with administrator privileges.

  • Page 95: Collecting Host Information Using File Output On Business Server In Linux Environment

    Collecting Host Information Using File Output on Business Server in Linux Environment (1) Execute the host information collection command (iSMcc_hostinfo command) from the command prompt. In the -export option, specify the file that is the output destination of the host information (host information file). Execute the host information collection command (iSMcc_hostinfo command) as a super user.

  • Page 96: Installation Of The Storage Manager Client

    10. Installation of the Storage Manager Client 10.1 Configurations Offered by the Storage Manager Client The Storage Manager client, which runs on a PC connected by a LAN to a management server, offers users monitoring and operating procedures through graphical user interfaces (GUI). The Storage Manager client offers the following two types of GUI.

  • Page 97: Installing The Storage Manager Client

    10.2 Installing the Storage Manager Client This section describes the use of Storage Manager client (Web GUI). When using it for the first time, refer to [Please read first of all]. The Storage Manager client (Web GUI) connects to the Storage Manager server by starting a Web browser.
  • Page 98 (3) Input the URL of the Storage Manager server to connect (for example: http://[IP address (host name) of Storage Manager server to connect]) in [Add this website to the zone:] and click the [Add] button. * Uncheck [Require server verification (https:) for all sites in this zone]. Figure 10.2.2 Trusted Site Setting Screen (4) Click the [OK] button to close the screen.
  • Page 99 Figure 10.2.3 Internet Options Screen (3) Under [ActiveX controls and plug-ins], set [Run ActiveX controls and plug-ins] to [Enable]. Figure 10.2.4 Security Setting Screen (4) Click the [OK] button to close the screen.
  • Page 100 Options] from [Control Panel]. 2. When connecting to the Storage Manager server, a “Warning – Security” screen may be displayed. If so, confirm that the issuer is “RAID Inc.” and click the [Run] button. 3. When connecting to the Storage Manager server, a message showing that a function of Internet Explorer (or program name of Web browser used) is being blocked may be displayed in a “Windows Security Alert”...
  • Page 101 - JRE 5.0 From [Control Panel], select [Java] and [Network Settings] and look at whether [Use browser settings] is checked. If it is not checked, select [Advanced] and add the host name or IP address of the server to connect to [Exceptions].

  • Page 102: Starting The Storage Manager Client

    10.3 Starting the Storage Manager Client Input the name and port number of the host on which the Storage Manager server to connect is running in the Web browser URL field to start the client. Example: http://hostname:8070 If connection to the Storage Manager server succeeded, a login screen is displayed. Figure 10.3.1 Login Screen (1) User Name Input a user name registered at setup on the Storage Manager server.
  • Page 103 Clicking the [Options>>] button extends the login screen as shown in Figure 10.3.2 and makes it possible to change the settings for operations following login. Refer to the “User’s Manual” for details. Figure 10.3.2 Login Screen (Detail) When you click the [OK] button, the main window starts up. Figure 10.3.3 Main Window Screen...

  • Page 104: Initialization Of Raid Storage

    11. Initialization of RAID Storage 11.1 Initialization Using Initialization Wizard 11.1.1 How to Start Selecting [File] → [Initialization Wizard] from the menu bar starts the initialization wizard. Figure 11.1.1 Starting the Initialization Wizard After the initialization wizard starts, make settings by following the screens that are displayed.

  • Page 105: Initialization

    11.1.2 Initialization When installing a new system or disk array unit, set it up by following the procedure below. If you cancel this before finishing, or to change settings once initialization has been done, refer to 11.2 “Setup Modification”. Perform preliminary checks before starting the initialization wizard. Start screen Refer to (1) “Start screen”...
  • Page 106 (1) Start screen The start screen of the initialization wizard is displayed. Figure 11.1.2 Initialization Wizard Start Screen Check its contents and proceed to the next screen. Clicking [Cancel] closes the initialization wizard.
  • Page 107 (2) Disk array specification Disk array specification specifies the disk array to be initialized. Figure 11.1.3 Disk Array Specification Screen The initialization wizard performs initialization for the one unit that is selected. If multiple units are displayed, start the initialization wizard again to perform initialization for another disk array.
  • Page 108 If disk arrays are not found, the initialization wizard ends after displaying the dialog shown in Figure 11.1.4. Figure 11.1.4 Message Box If there is a communication error in the network environment, the initialization wizard terminates after displaying the dialog shown in Figure 11.1.5. Figure 11.1.5 Message Box...
  • Page 109 (3) Disk array connection confirmation Next, confirm the disk array connections. Figure 11.1.6 Disk Array Connection Confirmation Screen (Example for D1 series) An illustration of the disk array connections is displayed. The displayed connection image shows the maximum configuration for each series. Confirm that the respective connection lines are correct.
  • Page 110 (4) Setting method specification Setting method specification selects the initialization method. Figure 11.1.7 Setting Method Specification Screen The initialization wizard provides the following two methods. Individual setting Do not use the “initialize wizard file” but make settings by following the wizard hereafter. Batch setting with initialize wizard file Batch initialization can be performed by using an initialize wizard file prepared in advance.
  • Page 111 Select a setting method and click the [Next] button. Selecting [Batch setting with initialize wizard file] and clicking the [Next] button displays the settings confirmation screen ((11) “Settings Confirmation”). Clicking the [Cancel] button terminates the initialization wizard. To initialize the same disk array, run the initialization wizard again.
  • Page 112 (5) Host information collection method selection If [Individual setting] was selected in (4) “Setting method specification”, specify the host information collection method. Figure 11.1.8 Host Information Collection Method Specification Screen Specify whether to perform automatic collection of host information or not. Perform automatic collection of host information Select [Automatic collection] if the entire system is a completely new installation and the host (business server) is a Windows platform, as indicated in Chapter 9 (1).
  • Page 113 To perform automatic collection of host information, the following conditions must be satisfied. The host that is being connected must be a newly installed Windows platform. If an operating host were to be connected, tasks of the operating host could be affected by the host recognize volume that is created at the time of automatic collection of host information.
  • Page 114 (6) Network setup Network setup sets disk array network information. Figure 11.1.10 Network Setup Screen First, select a controller you want to use. If you chose to [Use one controller], only network setup for controller 0 is effective. Next, specify an IP address, subnet mask, and gateway address for each controller. Performing this setup makes it possible to monitor the disk array from the Storage Manager server by specifying an IP address that is set.
  • Page 115 Figure 11.1.11 Confirmation Dialog Click the [Execute] button to set the specified value to the disk array. Clicking the [Cancel] button returns to the network setting screen. If an IP address, subnet mask, or gateway address has not been set correctly, monitoring by Storage Manager is not possible.
  • Page 116 (7) Host connection port setup Host connection port setup sets the platform and connection type of a host (business server) that is connected to a host connection port of the disk array. Figure 11.1.12 Port Connection Setup Default values are displayed in the list. To change settings, select the port to edit from the list and click the [Edit] button.
  • Page 117 Figure 11.1.13 Host Connection Port Setting Edit Screen For each parameter, specify the setting corresponding to the platform and connection configuration of the host (business server). To return the displayed selections to default values, click the [Back to default] button. For a Microsoft Cluster Service (MSCS) configuration, or if connecting to a fault tolerant server, set the Switch IDs of ports to connect to the same value.
  • Page 118 Figure 11.1.14 Host Connection Port Setup Confirmation Screen Confirm that the specified values are correct. For an explanation of display contents, refer to (11) “Settings confirmation”. Upon confirming, click the [Execute] button to set the specified values to the disk array. If settings was may by mistake, such as setting a data rate that differs from that of the host bus adapter, it will not be possible to recognize volume from the host (business server) being connected.
  • Page 119 License Unlocking Screen Input a license key Figure 11.1.15 that is entered in the “Program Product License Sheet” for RAID Storage software. Then click the [Enter] button. A license key is displayed in the list of input keys. If you wish to clear an input key from the list, select it from the list and click the [Clear] button.
  • Page 120 Specify whether to a bind logical disk or not. If [LD binding] is selected The logical disk binding screen ((10) “Logical disk binding”) is displayed. RAID types that can be bound are as follows. When binding a spare, a special processing disk is needed. RAID1 (Basic):...
  • Page 121 If you execute replication or snapshot operations, it is recommended to bind logical disks individually using individual setting. Refer to Chapter 12 “Easy Configuration of RAID Storage” for details of easy configuration. Refer to the “Configuration Setting Tool User’s Manual (GUI)” for details about individual setting.
  • Page 122 (business server). Figure 11.1.17 Logical Disk Binding Screen Here, for a specified host, set one RAID type or PD (physical disk) type, one logical disk capacity, and one or more logical disks, referring to the following.
  • Page 123 specification cannot be done unless the AccessControl license key has been input. - If checked A logical disk to be bound is assigned to a specified host (business server). If [Automatic collection] was selected in (5) “Host information collection method specification”, hosts connected to the disk array are shown in the pull-down.
  • Page 124 Use this to automatically bind a spare physical disk that has the same PD type as that selected in [RAID Type/PDP Type (capacity)]. This does not bind a spare disk if there is no physical disk of the same PD type to bind to a physical disk as a spare.
  • Page 125 Setting/Reference] → [LD Bind/Unbind] from the menu bar after the initialization wizard has ended. Refer to Chapter 12 “Easy Configuration of RAID Storage” for details of easy configuration. Refer to the “Configuration Setting Tool User’s Manual (GUI)” for details about individual setting.
  • Page 126 (11) Settings confirmation Check the content to be set in the disk array. (a) For Individual setting If [Individual setting] was selected in (4) “Setting method specification”, the screen below is displayed. Figure 11.1.19 Settings Confirmation Screen (for individual setting) Check the settings of each parameter.
  • Page 127 (b) For Batch setting with initialize wizard file If [Batch setting with initialize wizard file] was selected in (4) “Setting method specification”, the screen below is displayed. Figure 11.1.20 Settings Confirmation Screen (For Batch setting with initialize wizard file) Check the settings of each parameter. For settings for each parameter, refer to (c) “Settings for each parameter”.
  • Page 128 (c) Settings for each parameter The settings for each parameter are shown below. The parameters to check vary with the specification of [Individual setting] or [Batch setting with initialize wizard file] in (4) “Setting method specification”. <Network Settings> * Only when the initialize wizard file is used Disk array network settings are displayed.
  • Page 129 The pool number to bind is displayed. - RAID Type/PD Type The RAID type and PD type of the pool to bind are displayed. - Physical Disk A list of the physical disks that make up the pool to bind is displayed in 00h-00h...
  • Page 130 [Example] --- Pool Binding --- Pool Number : 0000h RAID Type/PD Type: RAID1(Basic)/FC Physical Disk 00h-01h 00h-0ch <Spare Binding> The specifications for spare binding are displayed. This is displayed if [LD binding] was selected in logical disk binding specification and the [Spare Binding] checkbox was checked.
  • Page 131 The LUN is displayed. - Number The logical disk number to bind is displayed. - LD name The logical disk name to bind is displayed. - Capacity The capacity of the logical disk to bind is displayed. - RAID Type...
  • Page 132 The RAID type of the pool to bind is displayed. - PD Type The PD type of the pool to bind is displayed. [Example] --- Access Control Setting (Host1) --- Platform : WN LD Set Name : EXP12DV1 Host Name...
  • Page 133 (12) Setup completion The following screen is displayed if the disk array was initialized correctly. Figure 11.1.21 Setup Completion Screen Check “Description”. Click the [Save Param...] button to use the settings made in the initialization wizard when initializing another disk array. The settings made in the initialization wizard (except for IP address and license information) are saved in text format.
  • Page 134 (13) If setup fails If initializing the disk array fails in the initialization wizard, the following screen is displayed. Figure 11.1.22 Initialization Failure Screen Refer to the displayed error content and the main items to check that are listed below and check setting information and connections.

  • Page 135: Setup Modification

    11.2 Setup Modification Disk array setting modification, including when the initialization wizard is canceled, can be performed by Easy Configuration or Configuration Setting. Table 11.2.1 shows the items of Easy Configuration and Configuration Setting that correspond to initialization. Table 11.2.1 Correspondence between Initialization Wizard, Easy Configuration, and Individual Setting Initialization Wizard Easy Configuration...
  • Page 136 Figure 11.2.2 Configuration Setting Menu Screen Refer to the “Configuration Setting Tool User’s Manual (GUI)” regarding other settings. The following conditions must be satisfied in order to make the host recognize volume setting effective. 1. The host being connected must be a newly installed Windows platform. If an operating host were to be connected, tasks of the operating host could be affected by the host recognize volume that is created on automatic collection of host information.

  • Page 137: Easy Configuration Of Raid Storage

    12. Easy Configuration of RAID Storage Easy configuration, which is started from the menu bar or Configuration icon in the main screen, has the following two functions. Batch unlocking of licenses Easy configuration of logical disks 12.1 Starting Easy Configuration After selecting the target disk array from the main window screen of the Storage Manager client, start Easy Configuration by selecting [File] →...

  • Page 138: Easy Configuration Menu Screen

    12.2 Easy Configuration Menu Screen Various easy configurations can be performed from the menu screen. Figure 12.2.1 Easy Configuration Menu Screen For each configuration, refer to 12.3 and subsequent sections.

  • Page 139: Batch Unlocking Of Licenses

    12.3 Batch Unlocking of Licenses Batch License Unlock can be used to unlock multiple licenses at once. Figure 12.3.1 Batch License Unlock Screen - License key Input the license key of a purchased product. - License list Input license keys are displayed. To apply them, click the [Apply] button and the results of executing license unlocking will be displayed.

  • Page 140: Easy Configuration Of Logical Disks

    Clicking the [LD Bind Easy Configuration] button from the Easy Configuration screen displays the LD Bind Easy Configuration screen. This can be used to configure RAID and bind logical disks in addition to logical disks bound by the initialization wizard.
  • Page 141 The logical disk is only bound. However, it is not assigned to a specified host (business server). Assignment to a host can be performed by setting Access Control in a separate individual setting. Refer to the “Configuration Setting Tool User’s Manual (GUI)” for details. [Refresh] button If the name of the host to assign to the logical disk is not displayed in the Selection host1/Selection host2 specification, click the [Refresh] button.
  • Page 142 Use this to automatically bind a spare physical disk that has the same PD type as that selected in [RAID Type/PDP Type (capacity)]. This does not bind a spare disk if there is no physical disk of the same PD type to bind to a physical disk as a spare.

  • Page 143: Connection Confirmation From Business Server

    (RAID Storage 1000 SCSI Disk Device). * If none are displayed, the logical disks in RAID Storage that are assigned to the server are not being recognized by the OS. Check connections between the server and RAID Storage, AccessControl settings, and the host bus adapter driver setup.
  • Page 144 Open [Disk Management] and check the number of logical disks (as many as the number of logical disks assigned to the server are displayed). Check the total number of disks Figure 13.1.2 Disk Management...
  • Page 145 1: Priority=1, PathNumber=5:0:1:1 Figure 13.1.3 Sample spscmd -getlun Output * If nothing is displayed, the logical disks in RAID Storage that are assigned to the server are not being recognized on any access path. Check the connection between the server...

  • Page 146: Connection Confirmation In A Linux Environment

    (RAID, RAID Storage 1000) of each. * If none are displayed, the logical disks in RAID Storage that are assigned to the server are not being recognized by the OS. Check connections between the server and RAID Storage, AccessControl settings, and the host bus adapter driver setup.
  • Page 147 * In an environment in which PathManager is installed, logical disks that are subject to PathManager control may be displayed after the logical disks recognized by the OS via host bus adapters (host adapter #1 and host bus adapter #2 sections of the above sample display), depending on the Linux kernel version.
  • Page 148 (2) PathManager setup and status confirmation If you have not installed PathManager, this task is unnecessary. After confirming that an FC cable is connected between the server and RAID Storage, restart the server and perform the checks below from the command prompt.
  • Page 149 If the “partition-info” field is “NML”, the paths have been multiplexed normally. * If nothing is displayed, the logical disks in RAID Storage that are assigned to the server are not being recognized on any access path. Check connections between the server and RAID Storage, AccessControl settings, and the host bus adapter driver setup.
  • Page 150 “device-info:” Status fields all are “NML”, the paths have been multiplexed normally. * If nothing is displayed, the logical disks in RAID Storage that are assigned to the server are not being recognized on any access path. Check connections between the server and RAID Storage, AccessControl settings, and the host bus adapter driver setup.

  • Page 151: Storing Host Information Output To File On Business Server

    14. Storing Host Information Output to File on Business Server First, execute the host information collection command (iSMcc_hostinfo command) on the business server and transfer the output host information file to the management server on which the Storage Manager server is operating using file transfer or USB memory. Next, execute the host information storage command (iSMhoststore command) from the command prompt (in a windows environment) or the command line (in a Linux environment) on the server on which the Storage Manager server is operating.

  • Page 152: Expansion Methods

    Options and cables should be parts that RAID specifies. There is a charge for repairs associated with malfunction, failure, or damage to the unit that occurs as a result of using parts other than those specified.

  • Page 153: Removing And Installing Controllers

    15.2 Removing and Installing Controllers The procedure for removing a controller from its housing is as follows. Confirm that the power is turned off. Confirm that the power cable of the unit and the cable of the controller in question are not connected.

  • Page 154: Installing And Removing Disk Drives

    15.3 Installing and Removing Disk Drives For installing and removing disk drives, see the sections below. Chapter 4 Installation 4.2 Installation of Disk Drives 4.4 Installing and Removing Front Panel When removing a disk drive that has been set up, contact your maintenance service agent.

  • Page 155: Installing And Removing Expansion Ports

    15.6 Installing and Removing Expansion Ports The procedure for installing expansion ports is as follows. Remove the controller from the housing. See 15.2 “Removing and Installing Controllers”. Remove the cover of the controller. Remove the cover by sliding it while pressing the lock (indicated in red in figure below). The following shows the surface of the controller and the location of the expansion port spacer.
  • Page 156 Confirm the locations of the respective connectors of the controller and the expansion port rear surface. (Red rectangles in figures below) Controller Guard panel Expansion port Remove the guard panel on the front view of the controller (blue rectangle in figure above).
  • Page 157 Install the cover of the controller. Match the end of the cover to the grove in the controller. Put it on so that the location of the side lock of the cover (figure below) meets it. Close the cover by sliding it as shown in the figure below. Install the controller.
  • Page 158 10. Check the operation of the unit after expansion port installation. Power-on and confirm normal startup. Confirm that the LEDs (LINK and ACCESS) in the places in the figure below are blinking. The expansion port installation task is finished.

  • Page 159: Changing Dip Switches

    15.7 Changing DIP Switches This section describes the procedure for changing the DIP switches on the surface of a controller. Have a toothpick or other fine-tipped tool available. Remove the controller from the housing. See 15.2 “Removing and Installing Controllers”. Remove the cover of the controller.
  • Page 160 Change the DIP switches on the surface of the controller. Manipulate the switches using a fine-tipped tool such as a toothpick. Install the cover of the controller. Match the end of the cover to the grove in the controller. Put it on so that the location of the side lock of the cover (figure below) meets it. Close the cover by sliding it as shown in the figure below.

  • Page 161: Troubleshooting

    16. Troubleshooting This chapter describes trouble conditions and actions for them. When trouble other than the following is detected, or when you could not recover the disk array unit from the trouble by taking the corresponding action, refer to 16.6 “Before You Call” and contact your sales representative or 16.7 “Contacts for Questions and Consultation”.
  • Page 162 Condition Action This indicates that the disk array unit, connected disk enclosure, or SERVICE LED (orange) extended BBU requires maintenance. Since there are two or more illuminates maintenance requests at the same time, check all of the following. Confirm that AC power is being supplied to both PS0 and PS1 in the disk array unit, connected disk enclosure, or extended BBU.
  • Page 163 (2) Trouble in disk array unit (rear panel controller LED status) Condition Action READY LED (green) This indicates that the power-on sequence is in progress. illuminates It takes several minutes from start to finish of the sequence. When READY LED still illuminates in 10 minutes, there may be a failure.
  • Page 164 (3) Trouble in disk array unit or disk enclosure (rear panel power LED status) Condition Action POWER GOOD LED This is not a fault. (green) illuminates This indicates that AC power is being supplied to the unit and the power supply is in normal operation. Caution: The unit has dual power supply configuration.
  • Page 165 (5) Trouble in extended BBU Condition Action CHARGE LED (green) CHARGE LED does not illuminate when the power of the extended does not illuminate BBU is not turned on. Confirm that the AC switch of the extended BBU is ON. Check whether cable connection and power source are normal.

  • Page 166: Led Checks

    16.2 LED Checks In cases in which state monitoring is not done by iSM, states can be checked at LEDs on devices. When an abnormality is detected, identification of the location of the abnormality and arrangement for recovery can be done more rapidly if this is conveyed by the states of LEDs. Disk array unit (front face) POWER LED (green) ON / Blinking / OFF...
  • Page 167 Disk enclosure Disk enclosure (front face) POWER LED (green) ON / Blinking / OFF SERVICE LED (orange) ON / Blinking / ON for 5 sec. and OFF for 7 sec. / OFF Alternate blinking orange and green / Only orange ON Location ( ACTIVE/FAULT (orange / green)
  • Page 168 Disk array unit front view (viewed when front panel is removed) (1) POWER (2) SERVICE Location (3) ACTIVE/FAULT Right drive disk (1) POWER LED (green) Left drive disk (2) SERVICE LED (orange) STATUS POWER LED SERVICE LED Description Operating Normal operation Requesting maintenance or processing a maintenance task (such as during recovery) Power-on...
  • Page 169 Disk enclosure front view (viewed when front panel is removed) (1) POWER (2) SERVICE Location (3) ACTIVE/FAULT Right drive disk (1) POWER LED (green) Left drive disk (2) SERVICE LED (orange) STATUS POWER LED SERVICE LED Description Operating Normal operation Requesting maintenance or processing a maintenance task (such as during recovery) Power-off...
  • Page 170 Disk array unit rear view (1) POWER GOOD (2) POWER FAULT (3) FAN FAULT Location CONT1 CONT0 (4) HPE FAULT (5) Battery FAULT (10) HP Connector (8) READY (9) SAS Connector (11) LAN Connector (6) BACKUP (7) FAULT ON / Blinking POWER GOOL LED (green) AC power is not being supplied Normal...
  • Page 171 Disk enclosure rear view (1) POWER GOOD (2) POWER FAULT (3) FAN FAULT Location ADP1 ADP0 (6) READY (4) SAS connector (5) FAULT ON / Blinking POWER GOOL LED (green) AC power is not being supplied Normal POWER FAULT LED (orange) Power supply fault (excluding the fan) Normal FAN FAULT LED (orange) Fan fault...

  • Page 172: Troubleshooting In Initialization Wizard/Easy Configuration

    16.3 Troubleshooting in Initialization Wizard/Easy Configuration When trouble is detected, treat it by selecting the conditions below Condition Action A disk array was not found Resolve the problem by referring to (2) “Disk array specification” in by the initialization wizard 11.1.2 “Initialization”.
  • Page 173 2. Since it is possible that the host recognize volume is not being the host is not displayed recognized by the business server (OS), restart iSM Host Agent in [Selection host] of the Service (RAID Storage Manager Host Agent). (Execute from logical disk binding [Services] in [Administrative Tools].) screen...
  • Page 174 RAID type/PD type is great. with selected Confirm that physical disks with the same capacity are installed parameters(RAID type,PD in each RAID type. If [Spare binding] is selected, one more type,number,capacity). physical disk is needed for spare. Please confirm the...

  • Page 175: Changing Network Settings For Monitoring Disk Arrays From Storage Manager

    16.3.1 Changing Network Settings for Monitoring Disk Arrays from Storage Manager If a disk array cannot be monitored correctly from Storage Manager due to faults occurring in performing initialization or erroneous settings, network settings must be changed. Change disk array network settings using any of the following three procedures. (1) Changing Network Settings from Storage Manager If the disk array can be monitored from Storage Manager in spite of wrong network settings, the disk array unit network settings can be changed from Storage Manager.
  • Page 176 (2) Changing Network Settings by Changing Management Server Network Settings To perform disk array unit initialization by Individual Setting in Storage Manager after faults have occurred in network setup during initialization, it can also be executed after temporarily making network settings of the current disk array unit coincide with management server network settings and changing them to make monitoring from Storage Manager possible.
  • Page 177 Fry Jan 12 14:32:46 2007 0000004380 Info iSMconfig iSM14483:Set IP Address(Product ID=xxxxx ,Serial Number=xxxxxxxxxxxxxxxx) : SVP number=xxh, IP Address=x.x.x.x, Subnetmask=x.x.x.x, Gateway=x.x.x.x, status=failed Message Display Area Figure 16.3.1 Storage Manager Client (Web GUI) Message Display Area *2: If disk array unit network settings and server connections are correct, contact your sales agent. *3: If there are multiple NIC in the management server, refer to the manual for each server and OS for the correspondence between IP addresses and NIC.
  • Page 178 It is possible to initialize the disk array unit network settings in order to perform operations described in Chapter 11 “Initialization of RAID Storage” from the start. However, only perform this initialization if network setup by the initialization wizard failed.

  • Page 179: Unit Life Span And Maintenance Period

    16.4 Unit Life Span and Maintenance Period The unit life span and maintenance period after production ends for the disk array unit are as follows. Parts used in the disk array unit include parts that must be exchanged due to their life spans (such as cooling fans and battery backup units).

  • Page 180: Disposing Of Equipment

    Manuals of the host unit and peripheral equipment connected to the host unit and manuals of software used 16.7 Contacts for Questions and Consultation For questions and consultation about the disk array unit, contact RAID support at 800-330-7335 or email support@raidinc.com.

  • Page 181: Appendix A. Notes On Using Mscs (Microsoft Cluster Service) In A Windows Server 2003 Environment And On Connecting Fc Switches In A Fault Tolerant Server Environment

    When you use MSCS in a Windows Server 2003 environment, according to MSCS specifications, Target ID and LUN (number) of the RAID Storage disk array that each server recognizes must be set to the same values. A cluster cannot be set up if they are set to different values.
  • Page 182 Set different values. Port11 Port11 Port12 Port12 Set the Set the same value. same value. Basic Basic Basic Basic port port port port Controller 0 Controller 1 Controller 1 Controller 0 RAID Storage disk array 0 RAID Storage disk array 1...
  • Page 183 Switch1 - Port3 Server B - HBA1 [Note] If you mix up the RAID Storage connected to Ports of Switch0 and Switch1, cluster setup is not possible since Target IDs differ between controller 0 and controller 1. Swtich0 - Port0 : RAID Storage 0 - Cont0...
  • Page 184 (2) LUN (number) How to set disk array unit LUN (numbers) recognized by the server to the same value is described below. The disk array unit offers the Access Control function that maps logical disk masking and LDN starting from LUN 0. If this Access Control has not been installed, the logical disks (LDN) bound in the disk array unit are the logical disks (LUN) that can be accessed from the server.
  • Page 185 Fault tolerant server the same Loop Switch 1 - Port 0 Fault tolerant server ID number Port 1 RAID Storage 1 Cont0-0 Switch 1 - Port 1 RAID Storage 1 Cont0-0 Port 2 RAID Storage 2 Cont0-0 Swtich 1 - Port 2...

  • Page 186: Appendix B. Initialize Wizard File

    Appendix B. Initialize Wizard File Batch initialization of disk arrays can be performed using an initialize wizard file. This file is created saving the settings on the Initialization Complete screen of the initialization wizard. To prevent the same IP address and license from being used for other disk arrays, they are described as “xxx”...
  • Page 187 [Format of initialize wizard file] # Comment line Initialization wizard ....(1) [SVPConf] ........ (2) 00h.GateWay=x.x.x.x 00h.IP=x.x.x.x 00h.Mask=x.x.x.x SVPNO=00h [License] ........(3) License=XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX [*DiskArray] ......(4) Serial=Serial-number (1) Key information This has the description “Initialization wizard” as key information to show that the parameters to follow are a setup file.
  • Page 188 Mask: Describes a subnet mask in the same format as an IP address. Example: SVPNO=00h 00h.IP=192.168.1.1 00h.GateWay=255.255.255.0 00h.Mask=0.0.0.0 SVPNO=01h 00h.IP=192.168.1.2 00h.GateWay=255.255.255.0 00h.Mask=0.0.0.0 (3) Section (License) This describes a license key to unlock. Explanation of syntax Section: [License] Key: License Syntax: License=xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx When unlocking multiple license keys, describe them on multiple lines.
  • Page 189 The section name is displayed as “[*LDSET_ASS]”. (9) Section (Pool) This describes the binding of a pool. The section name is displayed as “[Pool]”. (10) Section (Spare) This describes the binding of a spare disk. The section name is displayed as “[Spare]”.

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